Vodafone

Vodafone Outage Report in Neston, Cheshire West and Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Neston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Neston, Cheshire West and Chester, England 11/17/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent Vodafone outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomNeston Internet
United KingdomRuthin Phone

Community Discussion

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Vodafone Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • P_LFC98 P (@P_LFC98) reported from Liverpool, England

    What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • Redgirl2019 Jojo (@Redgirl2019) reported from Wallasey, England

    Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Joshparkersuxx Josh Parker (@Joshparkersuxx) reported from Birkenhead, England

    Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • justjennie84 Jennie Davies (@justjennie84) reported from Liverpool, England

    @VodafoneUK are there issues with your network I can’t call or text

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • JohnHug01403732 Yoz (@JohnHug01403732) reported from Liverpool, England

    @VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewjhough Andrew H (@andrewjhough) reported

    @VodafoneUK - any chance of someone helping with accessing my account? Any help useful! Just keep getting an error when trying to login as per previous message. Thanks.

  • ReflexologyCLH Carol Hier (@ReflexologyCLH) reported

    @VodafoneUK the service just gets worse! No response to my complaint! No answer to my DM’s & still no phone! Simply awful! #dontusevodafone

  • ShayneWiskin Mr Wiskin (@ShayneWiskin) reported

    @VodafoneUK absolute worst service ever spent 2 hours trying to get past there Pree recorded phone options to be told there no advisors to take my call. Time to change services absolute worst customer services ever

  • MrWedders Ben (@MrWedders) reported

    @VodafoneUK TalkTalk were confused. "But you kept the landline number, they must have been notified of the cancellation because we took the phone line away from them" I'm also confused, as the Vodafone C/S I'm talking to had just said "oh yeh I can see the line is inactive" so WTF LADS.

  • LucieHoodx Lucie Hood (@LucieHoodx) reported

    @VodafoneUK @MoneySavingExp @MartinSLewis my Mother has now spoken to 8 different people from Vodafone, despite being told her refund is “in process” the refund is still not in her bank account. Next step: cancel her direct debit?

  • maja9504 maja (@maja9504) reported

    @andrewjhough @VodafoneUK Same here so I understand how you feel! I have been locked out of my account for the pass 5months.after appealing did not work I contact Unitask_assist on Insta for help. I’m so happy.

  • Namir_Meti Namir Meti (@Namir_Meti) reported

    @VodafoneUK Wi-Fi has been down for almost 5 days now. Online chat is refusing to help. Can someone message me and actually help. Thanks.

  • linzss2014 Linz 💙 (@linzss2014) reported

    @VodafoneUK please help me I need the address to send my phone for repair and there’s nobody available in customer service!!!

  • futureretro777 Paul (@futureretro777) reported

    @VodafoneUK I have a brand new phone with a 5G plan, with 5G enabled and strong coverage in my area but I am not getting a 5G signal, can someone assist me?

  • jonjsquires Jonathon (@jonjsquires) reported

    @VodafoneUK Hi, I still can't sign into anything. Get the same error as previously getting on the website. And trying to login on the app with wifi off gives me a Sorry we're having technical difficulties message, Error code 4300. Again, not the best start to Vodafone