Vodafone

Vodafone Outage Report in Neston, Cheshire West and Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Neston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Neston, Cheshire West and Chester, England 12/04/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent Vodafone outage reports came from the following cities: Liverpool and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomWallasey Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

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Vodafone Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • Joshparkersuxx Josh Parker (@Joshparkersuxx) reported from Birkenhead, England

    Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • Redgirl2019 Jojo (@Redgirl2019) reported from Wallasey, England

    Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dasy2k1 Daniel Smith (@dasy2k1) reported

    @KathrynOttway @VodafoneUK Still down for me too

  • gregsalop Greg Billington (@gregsalop) reported

    Day 66. If the devil worked in customer service I wonder which company it would be @VodafoneUK

  • lloydbertron KLJ (@lloydbertron) reported

    @VodafoneUK Trouble is your sales advisors on the phone are evidently not trained as I was not inform see about it or given the option to opt out of the free trial. Still sharp practice

  • itsNoneYaBiz It'slife (@itsNoneYaBiz) reported

    Hiya @VodafoneUK if I join the broadband pro. After 24months if I I decide to drop down to the standard broadband packages do I have to return the dongle and WiFi booster or can I still use the booster and the dongle just stops working.tah

  • wildsmithsg Stuart Wildsmith (@wildsmithsg) reported

    @si610 @VodafoneUK Standard Vodafone customer service. Honestly - utterly shocking.

  • TOFF79 JAMES DONEGAN (@TOFF79) reported

    @si610 @VodafoneUK Worse customer service ever @VodafoneUK tried to cancel contract a while ago got cut off 3 times then told systems were down twice then cut off twice on online chat

  • kevinjohnnolan Kevin Nolan 💙🌈 (@kevinjohnnolan) reported

    @VodafoneUK You are totally the fuckwits of customer service - i will now wright AGAIN to you useless CEO to try aqnd sort this 6 month issue #useless #contractdispute #CEOSHOULBEFIRED

  • numb15 Ian (@numb15) reported

    @VodafoneUK That is incorrect, the team dealing with broadband is not available 24/7. I just tried calling now and your messaging service said they weren’t. So what time do they open?

  • johnandnykki TeamWalker (@johnandnykki) reported

    @VodafoneUK Would be if you could access it.Vodaphone not meeting contractual obligations, Billed for speed, getting dial up!! Lousy, lying, customer service #tortoisevodaphone #Cheaters

  • stedaniels Steve Daniels (@stedaniels) reported

    My road has just got full fibre, I know this not because @bt_uk emailed me (I'd signed up), but because I got a @TalkTalk flyer. Their entire website is down for maintenance. So was @VodafoneUK this morning. I'm with them, but can't get pricing out of them. Ridiculous.