Vodafone Outage Report in Neston, Cheshire West and Chester, England
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E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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P
(@P_LFC98) reported
from
Liverpool, England
What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
-
Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Saskia Grauman
(@saskiagrauman) reported
@JamieRevill2 @VodafoneUK I was literally thinking that, the amount of hours I have spent on the phone to the Vodafone team is un real I’m not saying it’s their fault Inparticular like the call handler at the time but when they say your issue is fixed and it not you have to ring 5 more times it’s annoying
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Shahid Cambridge
(@24hrAirTicket) reported
@VodafoneUK @joeandseph This caller 01615093211 daily ring to my vodafone and disconnecting after 2 minutes.. today i recieved ur message that i have used 1 pound for calls how it be.. my vodafone login is not working today to check it. even if a second call u charge 45p then how it becomes 1 GBP ?????
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Marc; 🎸🎶
(@GregoryMarc95) reported
@VodafoneUK Good morning! I've currently got two contracts with yourselves however I'm now looking to cancel my old one BUT I'd like to keep my old number for my new contract, is this possible to sort out? Wanted to check before I arrange the cancellation!
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DavidBH11
(@BHDavid11) reported
@VodafoneUK Both wired and wireless, sorry for the late reply because your Internet cut out again.
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Tartan Special
(@Tartan_Special) reported
@VodafoneUK Never trust Vodafone. I had points to "cash in" for headphones and I was ripped off. They were sent to a completely different postcode and when I asked the assistant to correct it she couldn't as "they've already been sent" - even tho she just did it 2 secs prior in our convo
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John Jones
(@jonno1607) reported
@VodafoneUK Not interested in a German company who charges too much for its service.Doesn't contribute much to economy,and very quick to force contracts on innocent people.
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Pkumar
(@drpkmr) reported
@VodafoneUK Vodafone customer service has hit the rock bottom and digging. Spent more time talking / chatting to advisor than talking to family
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Robyn Rickaby
(@RobynRickaby_01) reported
@VodafoneUK how do I speak to a advisor on the phone, not on a bloody webchat or link that gets sent every time I try? I’ve got a few problems and want them resolving but not chat thru a link
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Elliot Smith
(@elliotsmith101) reported
@VodafoneUK your service was down in our area for a whole month and you won’t let us cancel our contract? How can you justify this?
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Brian Walsh - aka Mr. Amnesiac
(@mr_amnesiac) reported
Was going to stay up and watch #NXTTakeoverVengeanceDay But the internet service from @VodafoneUK is total **** so there’s no point in trying to watch it live. Months of trying to get it fixed to no avail. Waiting for contract to run out. DO NOT USE @VodafoneUK IT IS ****.