Vodafone Outage Report in Neston, Cheshire West and Chester, England
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Problems in the last 24 hours in Neston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Bryan
(@Sarahebryan9) reported
@VodafoneUK how do you explain that our landline & broadband has been cancelled by somebody anonymous, living at a different address, gave our postcode by mistake. Only just realised because we have no connectivity - zero comms from you!!!! Security fail! @Ofcom @BBCWatchdog
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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David Lee
(@davidslee63) reported
@VodafoneUK If the Directors Office can't help, then you're not going to be able to. The best I can do now is warn either people never to use @VodafoneGroup. This has taken many many hours of my and my teams time
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Sarah Bryan
(@Sarahebryan9) reported
@TheRugbyRock @VodafoneUK apparently we can expect a call in 24 hrs (super!) from a vodafone uk manager! This is not our doing, is clearly a security fail - and we work from home. Apparently (told by agent on call) this happens regularly!!!
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Sophie Alexandar
(@4sophiesophie24) reported
@VodafoneUK Please sort it now. I have waited a week with Vodafone making more and more errors, even step of the way.
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Graham
(@ricepuddin) reported
@VodafoneUK I'm only phoning you because your website is broken and won't let me make the change online. But then your bot insists that I can do it online and tells me to go there. I'm only on the phone because I *can't* do it online.
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Jay
(@JayJay4300) reported
@VodafoneUK is there a problem in the Whaley Bridge / Chapel-en-le-Frith area - no signal and what signal I get intermittently there is no data. Mostly off network 🚫. But yet we have a mobile data sim in a router and that's working.
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Basir Abdulla
(@BasirAbdulla1) reported
I don't understand vodafone you guys gave us exciting plan and we like it but i face so bad network that i can't use 12-6 unlimited data plan.... U guys should made my network better or i am going to shift on another sim it's fraustrating @vodafone @VodafoneUK @VodafoneGroup
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Claire Wilcock
(@rat21) reported
@VodafoneUK trying to upgrade but can't anymore till my agreement ends. Customer retention does exist anymore 1 hour of my life wasted even though I was told in December I could upgrade in October. Its OK plenty more providers I can spend £2500 on 3 contracts
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Amy Draganic
(@amy_draganic) reported
@VodafoneUK It’s been going on for 3 weeks now. One minute it works and the next nothing is loading. It’s so frustrating as it still states I have full signal and 4G but nothing works. Phone is an IPhone 11 Pro Max. Thank you