Vodafone

Vodafone Outage Report in Neston, Cheshire West and Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Neston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Neston, Cheshire West and Chester, England 11/04/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent Vodafone outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomNeston Internet
United KingdomRuthin Phone

Community Discussion

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Vodafone Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • P_LFC98 P (@P_LFC98) reported from Liverpool, England

    What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

  • justjennie84 Jennie Davies (@justjennie84) reported from Liverpool, England

    @VodafoneUK are there issues with your network I can’t call or text

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • Joshparkersuxx Josh Parker (@Joshparkersuxx) reported from Birkenhead, England

    Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

  • Redgirl2019 Jojo (@Redgirl2019) reported from Wallasey, England

    Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • JohnHug01403732 Yoz (@JohnHug01403732) reported from Liverpool, England

    @VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Munafshakir Munaf Shakir (@Munafshakir) reported

    @VodafoneUK not happy with your broadband service at the moment. Our internet has been disconnected since midnight and we have been on the phone with Vodafone for hours and no resolution yet.

  • johnperks1 John Perks (@johnperks1) reported

    @VodafoneUK Currently on a chat with your customer care. How do I speak to a human, rather than type.

  • VictoriaMay0890 Victoria Scott (@VictoriaMay0890) reported

    @VodafoneUK Internet has been down all day! Can't seem to fix the problem. Send help!!! 😫

  • Crow2Darren Darren Crow (@Crow2Darren) reported

    @VodafoneUK How do I cancel my account?! The app is useless, keep crashing, freezing, saying it’s ‘busy’and I’ve just spent 40 minutes holding on the phone 😡😡

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported

    @VodafoneUK You do know this has not been resolved? Now another customer service agent is trying to start it all over going back to the 9th of August. Just get me the refund as promised. For the love of god, please. Don't drag me around in circles. I had just about gotten over the upset.

  • DominiMcall Dominique McAll (@DominiMcall) reported

    @VodafoneUK @VodafoneGroup are cancelling SureSignal in rural areas not covered by Wi-Fi calling. Please DM me an email address to contact to discuss this. Astronomical cancellations fees for a service you are no longer prepared to supply shouldn't be applicable. @AJRichardsonMP

  • jillhookway Jill Hookway (@jillhookway) reported

    I do rarely do this but I am absolutely appalled with @VodafoneUK and their lack of compassion in charging almost £300 to cancel a contract for an elderly person with dementia. Just appalling.

  • RaechelCraig Raechel Craig (@RaechelCraig) reported

    Can honestly say @VodafoneUK is THE WORST phone company ever. They do not understand that peoples circumstances change, if you’re thinking of a contract with them… don’t. It’s not worth the hassle or stress. Got enough stress of my own to deal with, wish I stayed with @O2

  • ladyandgentsbar Ladies and Gentlemen (@ladyandgentsbar) reported

    @Matthew_Wright @vodafone Couldn’t agree more , @VodafoneUK are simply bullies . Please expose their terrible culture of bullying led by their CEO who refuses to rectify the problem.

  • seangally86 sean gallagher (@seangally86) reported

    I've been a loyal customer of @VodafoneUK for years. Never missed a payment. But now my credit rating (971 on experian) is too low for them to let me upgrade to a new contract. They are happy however to keep charging me a higher rate, without a phone included. Absolute joke