Vodafone Outage Report in Neston, Cheshire West and Chester, England
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Problems in the last 24 hours in Neston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kiwi Cαƚ 🇳🇿
(@Aotearoafeline) reported
@EE Doing your very best to migrate me to @VodafoneUK with your shocking customer service. First you send a replacement device but don't tell me, and now I can't download an eSim because you gave me false information. Can tell you've embraced the @bt_uk culture 100%.
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Mark Cornelius
(@cornelius_mark) reported
@Kerijonesradio @O2 @VodafoneUK 02 network is useless in and around Plymouth city centre and barbican too. Has got much worse since merger with Virgin unfortunately. After years of being on 02 based network Inc direct I have given up and gone with Vodafone
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Felix 🧬
(@felix_the_helix) reported
@VodafoneUK why, if I am already a 900 fibre customer with you, am I being told @CityFibre have said I cannot renew my contract? Is my contract not with you? Or is this a #scam to keep me on the expensive tariff?? #broadbandcowboys
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Graham 🇪🇺
(@lfckeeper13) reported
So far, in the past 2 weeks if been f***ed about by @Protyre (charged me for fitting motorcycle tyres when they can't) @VodafoneUK (didn't bother to cancel my contract) @Halfords_uk (who couldn't do the alignment on a spirit level never mind a car) I think I know why 1/2
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Broadband Genie
(@broadbandgenie) reported
@AdyWeller @VodafoneUK Hi Adrian, we've raised your sale with the affiliate team at Vodafone to be confirmed. We do this within a database and Broadband Genie handles any customer queries. I've just checked and your sale is still pending and I'll let you know once there's any update! -Rachel
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tors/torz ♿️🧩
(@Torz2012) reported
@luciejessicaa @VodafoneUK Also thats an eu law that no longer applies in the uk so no one can breech it its back to the 2018 data protection act for us. Some good some bad in it lol
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Princess Misty of Days
(@mistyNonumbers) reported
@VodafoneUK why is your App constantly down? Nearly every time I use it it has to reload, then it tells me you are having a few issues right now. It’s the worst app I use! A company of your profile should do better!
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Angus Harrison
(@AngusHarrison16) reported
@VodafoneUK Complaint 34364355. Just transferred to yourselves from TalkTalk. You disconnected my internet with TalkTalk as per our agreement, but failed to follow your processes and connect me to your Home Broadband through OpenReach!
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ً
(@actuallyada) reported
vodafone is the WORST mobile service in the universe @VodafoneUK you SUCK
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Cornish Lily Sweet
(@budd_geri) reported
@VodafoneUK hi guys, I have now spoken to 20 advisers, had a complaint opened, not resolved but marked as resolved and closed and still not received VAT invoices as requested on 18th Feb, just wondering why this is a problem please?