Vodafone Outage Report in Neston, Cheshire West and Chester, England
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E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kai Preshaw 🍪 #UnitedIreland 🇮🇪
(@SharkBarky) reported
from
Omagh, Northern Ireland
@VodafoneUK poor customer service today! Just trying to sort my overdue bill out bit nothing seems done and your collections team are not helpful
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Frustrated with Vodafone
(@VodafoneWith) reported
@VodafoneUK Desperate for customer service. Collected my iPhone on 15th of February for repair. 10 weeks later and you can't find it - I must wait for your internal investigation? I am drowning in your process 12+ hours on phone and IM and counting just to get some consideration.😡
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seanbrady
(@seanbrady2) reported
@VodafoneUK I am visiting a elderly relative in Hospital, she is frightened of using her phone because she doesn't know how much allowance she has, I have called 44555 as she doesn't have a smart phone. It says it is not working anymore. How can I find out for her ?
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Yalini 🌸🌸 #EndLockdowns with #Ivermectin 🌸🌸
(@Yalini_Freedom) reported
@VodafoneUK The DM sent me to a bot asking random stupid Qs
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Jun_Hsiao
(@JunHsiao) reported
@VodafoneUK third time in a month the broadband speed is as slow as zero connection in the evening,i regret i joined vodafone one month ago, any chance i can get out of ur contract without early exit fee?
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Dec Redwood
(@DecRedwood) reported
@VodafoneUK dropping a 4.5% price increase when the CPI is at 0.6%. You might as well have my bank login chaps it'll be easier to rob me👍
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Richard Frame
(@rafthemaster) reported
Yo @VodafoneUK what’s the compensation policy on the nice people from @CityFibre carelessly breaking my fibre connection - I can’t WFH like I should because of it, I expect to reimbursed for the outage (total service loss), support have booked an engineer visit for ASAP
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Jamie
(@jamiea94) reported
@VodafoneUK having a few problems with my 4G in my area (Blackburn, Lancashire) at the moment, internet not loading properly, buffering videos etc. Is there an outage in my area? Thanks
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Annabelle Michael
(@_Annabelle_) reported
@VodafoneUK what’s going on with the internet today? Both broadband and 4g have been playing up. Also the network status checker on the app is an absolute joke. Please someone sort it out.
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MrsWells
(@BsEcNorwichHigh) reported
@VodafoneUK really not impressed with the level of customer service. Was assured of a call back to assist with finding my son’s lost phone! Still no call back, so I’m calling AGAIN. The hours I have wasted trying to get to the bottom of this is getting beyond a joke! 🤯