Vodafone Outage Report in Neston, Cheshire West and Chester, England
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Full Outage Map
Problems in the last 24 hours in Neston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Neston, England
The most recent Vodafone outage reports came from the following cities: Liverpool, and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Phone | 7 days ago |
|
Liverpool
|
Phone | 8 days ago |
|
Upton
|
Phone | 28 days ago |
|
Liverpool
|
1 month ago | |
|
Liverpool
|
Internet | 4 months ago |
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Liverpool
|
Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Matthew Reed (@matthew3reed) reported from Liverpool, England@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, EnglandHey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Jojo (@Redgirl2019) reported from Wallasey, EnglandUsually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Jennie Davies (@justjennie84) reported from Liverpool, England@VodafoneUK are there issues with your network I can’t call or text
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Matthew Reed (@matthew3reed) reported from Liverpool, England@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Darren Aitchison (@Bezakdaz) reported from Neston, England@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Josh Parker (@Joshparkersuxx) reported from Birkenhead, EnglandGotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Matthew Reed (@matthew3reed) reported from Liverpool, England@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Fraser thomson (@Pfraser1974) reported from Chester, EnglandDisgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Yoz (@JohnHug01403732) reported from Liverpool, England@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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Fraser thomson (@Pfraser1974) reported from Chester, England@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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John McKerrell (@mcknut) reported from Liverpool, England@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, EnglandPoor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Alex Gulrajani (@AlexGulrajani) reported from Liverpool, EnglandCannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie (@johnson_JAJJ) reported@VodafoneGroup @VodafoneUK I spent three hours last night trying to resolve an error on your part. System glitch, resulting in you overcharging me nearly £500 I spoke to 6 different people in the phone and In your webchat. STILL UNRESOLVED. Appalling customer service!
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Bigphilps (@BIGPHILPS) reported@VodafoneUK terrible service from Vodafone. Wife has been a customer for 10+ years. Refused to try and match an offer from carphone warehouse for a Vodafone deal. PAC number now requested. @EE what are you offering.
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andrew ferneyhough (@andyferneyhough) reported@VodafoneUK Do you know what else is toss, your home broadband that keeps dropping out at half the guaranteed speed, and your customer services.
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Edward Martin (@Littledartdevon) reported@VodafoneUK I am a business customer with Vodafone with multiple lines and have now been intermittently on hold for 92mins, how is this fair, we are good customers, why treat us so badly?
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Jay Pilgy (@JazzyP38) reported@VodafoneUK I’ve been trying to upgrade my existing package. I was upgraded, the order never completed so I was then downgraded again before be upgraded yet again. There have been no change to speeds. I’ve just spent another forty minutes on live chat to be told to call wi Fi experts
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Lindsay Maughan (@lindsaymaughan) reported@VodafoneUK Network status checker tells me that 4G and 5G are good indoors and outdoors in my area however I get H+ 95% of the time with an upload speed of 2MB when my partner, who's with 3, has an upload speed of 16MB and regularly gets a 5G signal! Can you please advise ASAP?
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Chelsea (@ChelseaaJadee_) reported@VodafoneUK can you carry your number from Vodafone to another provider if you cancel a contract?
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Mark Skillen (@msskillen) reportedDisappointing @VodafoneUK customer service. Broadband upgrade ordered and agreed upon then they cancel the order, we are told it will be 5 weeks for engineer and we’ll be charged the upgraded price in the meantime. None of this was discussed on the original upgrade call. Terrible
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Jayne Brownridge (@jayneyb808) reportedDear @VodafoneUK why is my signal suddenly so poor? For days now & bars dropped from 5 to 2 or less bars and calls dropping out? TY
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Melanie Owen (@MelanieOwen66) reported@VodafoneUK wins the prize for worst live chat everrr! Having been a customer for 20+ years I wanted to discuss my upgrade before shopping around. Far easier just to end my contract it appears!