Vodafone Outage Report in Neston, Cheshire West and Chester, England
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E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Anne Newbould
(@annie7110) reported
from
Wallasey, England
@VodafoneUK again I have wasted 2 hours of my life trying to get a resolution to my service issue, to be blackmailed into staying with you! This has taken 2 mths to sort out, back & forth to your shops, Apple store etc!! Still no WiFi access, , unable to call or receive calls
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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J Green
(@JohnGreen1878) reported
from
Halewood, England
Come on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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mo
(@mohooosen) reported
from
Liverpool, England
Imagine me bigging @VodafoneUK up and they take my postcode down incorrectly. Laughable.
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Anne Newbould
(@annie7110) reported
from
Wallasey, England
@VodafoneUK The whole point is I can’t text as have no service!! #VodafoneUk
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them
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Jericho Rayel Timbol
(@jerichorayel) reported
from
Liverpool, England
@VodafoneUK Fix your app first
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jane orford📚
(@bospherous) reported
from
Liverpool, England
@VodafoneUK @GreggsOfficial #VeryMeTuesday would treat @HannahCorneliu1
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Christine Murray
(@the1christine) reported
from
Birkenhead, England
@VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Barrie Darke
(@BarrieDarke) reported
@dchughes62 @VodafoneUK @GeorgeMonbiot Worked for me when I had a (fairly minor, admittedly) problem with PayPal. Someone got in touch within 20 minutes and the issue was sorted within half an hour. And I don't have many followers.
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Veggie Lou 💙💛
(@LMEVegetarian) reported
@GeorgeMonbiot @VodafoneUK Same here except the husband remaining,who had dementia,a pay as you go sim,& for who I had POA, was additionally sold a contract over the phone. Was incredibly difficult to resolve even though I was POA - they wanted to question him. We ended up with 2 contracts to try & cancel
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Mark
(@mellowmark) reported
@ZoeJardiniere @GeorgeMonbiot @VodafoneUK Every mobile provider in the UK seems to be awful. Had a 50% off deal with Lebara but payment didn't go through one month due to a bank error not mine, so they cancelled it. Ordered an Asda mobile sim with £10 credit - it arrived after a month and with no credit (still not sorted
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Sandyann1964
(@sandyann1964) reported
@JaneyGodley @VodafoneUK Used to work for them 2001-then they decided only those spending over £40/month deserved decent customer service and our call centre was closed down. We were trained in how to deal with this. I guess they don’t bother any more.
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BritCard
(@LoftusSteve) reported
@GeorgeMonbiot @VodafoneUK It is, of course, their strategy. If they made it easy for people to cancel their contract "because my wife died" they would have 50k a day. They could of course improve their procedure. Make it easy with an original death cert, but the handling costs money. The corporate way.
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kay
(@khollis100_kay) reported
@GeorgeMonbiot @VodafoneUK This is terrible - life is difficult enough when someone passes but having a power of attorney etc should have made it easier!
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Mad planet
(@mad_planets) reported
@GeorgeMonbiot @VodafoneUK They are all appalling these days . The best way of dealing with them is via signed for mail, giving them 28 days to close your account. Did this with Virgin. They still rang me everyday trying to make me cancel. Bloody nightmare company.Glad you got it sorted.
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Русский корабль, иди наxуй
(@lerrup) reported
@GeorgeMonbiot I'm sorry to hear that @VodafoneUK are still the same organisation they ever were. Doesn't surprise me at all, the worst company I've had to deal with as a consumer
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Zelle Bee
(@zelle_baggaley) reported
@VodafoneUK @GeorgeMonbiot You've been ripped to shreds for this response - let me tell you how to do better. You DM him, ask for his phone number, then -you- call him and act as point of contact until resolved. The path to effective resolution has to be easy or it makes your company look disingenuous.
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shona lindsay
(@shonali64494111) reported
@GeorgeMonbiot @VodafoneUK Terrible customer service! Would never go with voda phone again. Near impossible to cancel contracts, even after they have ended.