Vodafone Outage Report in Neston, Cheshire West and Chester, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Neston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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alan baker
(@budsgang1) reported
from
Liverpool, England
@andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Anyone else on #Vodafone #VodafoneUK finding their internet very slow lately? 📱
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Craig
(@Redveerenmus) reported
from
Eccleston, England
@VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!
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Legacy Wirral Kloppite* 🖐👍 19
(@paulgtrainer) reported
from
Birkenhead, England
@VodafoneUK No service on Merseyside. How long to resolve?
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Dom Yates
(@DomYates1976) reported
from
Eccleston, England
@VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Tony Smart
(@Sm4rty09) reported
from
Liverpool, England
@VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Pemberton
(@carolinepembo) reported
@mocater21 @VodafoneUK We have had exactly the same. £50pcm to renew with Vodafone. £35pcm with Vodafone through Carphone Warehouse. Trouble is the latter has been useless!
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Daz
(@Dazza84242563) reported
@VodafoneUK why is it that if I reach my spend limit, that I am unable to make calls or send text msgs that are part of my bundle even after I up the spend limit. 24 hours later and 6 calls with your team later and still can’t dial out or send texts. What if I had an emergency?
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Daisy
(@flomayvintage) reported
@VodafoneUK so frustrating- not getting any Wi-Fi for over 24 hours and no help or any updates as to when it might be fixed or come back??? Don’t even understand why it’s gone off -3 people in my household work from home and it’s really prohibiting our work. Sort it out!!!!
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Emmie👩🚀❤️🌹#TeamSPACEMAN
(@EmmaOohLaLa) reported
@VodafoneUK Hi I’ve just had some money appear in my bank from you with no reason? No letter or email. I haven’t been a customer for nearly 10 months. Just want to know why I’ve had it
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colin goad
(@Cgoad08) reported
Hey @VodafoneUK really appalled by your customer service. Trying to make a complaint for over a month now and you don’t and won’t deal with it.
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Conor
(@ConorClaff) reported
During a cost of living crisis. Overpaying for a faulty and error riddled internet service. Has in no way lived up to the promises made when released @VodafoneUK
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Succo di Prosciutto Finucci 🇮🇹
(@yermawsadirty) reported
Left @Plusnet to join @VodafoneUK and what a terrible that decisions proven to be. 6 months being billed by 2 providers, never had service from Vodafone and now 8 days in without internet. Promised a seamless transfer through broadband switching service. @Ofcom
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keeley anne
(@keeleyannew) reported
@VodafoneUK Don’t think it’ll help, I’ve called and spoken to your company 4 times in the past 3 months. You checked everything. This is on two phones not just one so it isn’t the phone. You always say there’s no issue. I’m leaving once I can.
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Timothy Searle
(@TJSearle) reported
@VodafoneUK just added £90 to account and it only registered as £49 and cannot activate top up for Big Value bundle please help
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Philip
(@philipscfc) reported
@VodafoneUK Retrain your customer service staff.. I called up to question an issue and tgen asked how much to cancel contract, reply was 200 pounds and would I like to go ahead. 17 years with you. EE here I come