Vodafone

Vodafone Outage Report in Prenton, Metropolitan Borough of Wirral, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prenton, Metropolitan Borough of Wirral, England 08/13/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent Vodafone outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomFlint Internet

Community Discussion

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Vodafone Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • MattTraynor1982 Matthew Traynor (@MattTraynor1982) reported from Garston, England

    Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

  • MatthewG_685 Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • Frances_Carey Frances Carey 💙 (@Frances_Carey) reported from Birkenhead, England

    @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • cartela74 Clearweed Ranter (@cartela74) reported from Wallasey, England

    @VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.

  • Redgirl2019 Jojo (@Redgirl2019) reported from Wallasey, England

    Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

  • DaviesKatie 𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England

    @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • ShaunsmithSKS Shaun smith (@ShaunsmithSKS) reported from Roby, England

    According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnorPett Connor H-Pettinger 🇬🇧 🎮 (@ConnorPett) reported

    @VodafoneUK Im guessing there's some issues with your network in my area. My broadband sync speed has dropped by half.

  • coorieoutdoors Coorie Outdoors (@coorieoutdoors) reported

    @VodafoneUK A magic button that gets your through your customer service line instead of being told were busy then just cutting you off

  • Nikhil42387838 Nikhil (@Nikhil42387838) reported

    @VodafoneUK @VodafoneGroup @vodafoneNZ What is this no response from u and i called ur executive he didnt reply me and talked badly I have full recording with him i will viral it and no solution is being provided my money of recharge wasted i want a immediate call frm ur senio

  • deneuk12 Dene 🇬🇧🇪🇺 #FBPE blocked by Jones and Rayner (@deneuk12) reported

    @VodafoneUK what an awful company to deal with. No number to call just a useless automated message service called Toni. Time to move to a normal human company. After 30 years as a customer. Disgraceful!

  • TheGeordieLion Jake⚫️⚪️🦁💜 (@TheGeordieLion) reported

    @VodafoneUK any chance we could get better signal at @StJamesParkNE1 yesterday was like living in the dark ages.

  • sunitatweeter Sunita Anderson (@sunitatweeter) reported

    Arghh all roads lead to an unhelpful text message! Not enjoying @VodafoneUK ‘s Customer Non-Service. Pleeease can I just speak to a real person?!! None of your auto-options help me! #nothappy #hangingonthetelephone

  • Nikhil42387838 Nikhil (@Nikhil42387838) reported

    @VodafoneUK @VodafoneGroup @vodafoneNZ What is this no response from u and i called ur executive he didnt reply me and talked badly I have full recording with him i will viral it and no solution is being provided my money of recharge wasted i want a immediate call frm senior

  • rockafelladisco J Smith MCFC (@rockafelladisco) reported

    @VodafoneUK 55 minutes and counting to cancel a £10 sim card plan for a tablet. A communications giant who doesn't have staff on the phone for customers unbelievable

  • MarkHall1st Mark Hall (@MarkHall1st) reported

    @VodafoneUK What's going on with your 2345 service? You tell me I've got no credit,then loads in one sentence?!

  • jaywhite_1 Jay White (@jaywhite_1) reported

    What has happened to @VodafoneUK customer service? Broadband has been down for a week now and still no answers! Interactive chat it atrocious. Any chance of a solution?!