Vodafone Outage Report in Prenton, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (53%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent Vodafone outage reports came from the following cities: Liverpool, Ellesmere Port and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet |
Community Discussion
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Vodafone Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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BirselMcCaleb
(@Birselmccaleb) reported
Take a day off and spend 3hrs on the phone to sort out a simple issue with .@VodafoneUK when they admitted selling me a product at a certain price then doubling the amount on the bill. Zero customer care. Going to take this up with #FCA #avoidvodafone
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Lyca Mobile UK
(@LycamobileUK) reported
@ArmanTek10 @Burakiosaurus @VodafoneUK Dear Atilla, Thank you for bringing this to our attention. Please accept our apologies for the delay involved. Regarding your query, please be informed that, to transfer your existing network number to Lycamobile network, PAC number is mandatory.
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Leon Fear
(@LeonFear) reported
@AndrewScottGB @VodafoneUK “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” Sam Walton
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Emma Wilson
(@theemmawilson) reported
@VodafoneUK I bought an Oppo A72 phone from a Vodafone store in July, told it would be easy to unlock with an NUC. So far, Vodafone hasn’t been able to unlock the phone so we’re stuck with a phone that cannot be used with any other network. Customer service has been shocking.
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BirselMcCaleb
(@Birselmccaleb) reported
Take a day off and spend 3hrs on the phone to sort out a simple issue with .@VodafoneUK when they admitted selling me a product at a certain price then doubling the amount on the bill. Zero customer care. Going to take this up with #FCA #avoidvodafone
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FBPE 🇪🇺🇪🇺
(@FBPELovetheEU) reported
@VodafoneUK - why are your services so poor when all I want to do is add my sons mobile number and account to me? #shocking!
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Jimbo
(@jimbobhoycfc) reported
@VodafoneUK SHOCKING CUSTOMER SERVICE! DONT BELIEVE A WORD THEY SAY!! ACCEPT A DIRECT DEBIT AND CANCEL STRAIGHT AWAY!!! OR BETTER STILL SHOP ELSEWHERE FOLK. CHRISTMAS OR NOT THEY WONT GIVE A TOSS
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Aman
(@AMAN9494) reported
Thieves @Airtel_Presence learn what 'truly unlimited calling means from @JioCare @VodafoneUK moving to jio or Vodafone now, and never looking back at Scam company Airtel!soon airtel will see it's fall, how can you have guts to fool customers by fake MARKETING!! THIRD CLASS exp.
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Candice Longworth
(@Cand_Flossy) reported
@VodafoneUK Can someone help me I have no connection to Vodafone and your chat service hasn’t helped.
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Alexandra Guest
(@AlexandraJGuest) reported
Oh, and marvellously this is just the time I needed @VodafoneUK broadband to have an outage. I’ve had no internet all day. Was promised 4 hours ago that it would be back in 1 hour. This is the second outage this month 😶