Vodafone

Vodafone Outage Report in Prenton, Metropolitan Borough of Wirral, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prenton, Metropolitan Borough of Wirral, England 02/23/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • rincew1nd Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported from Liverpool, England

    @WalnutRede @HighSpeedPanda @VodafoneUK Same here. Been with them for yonks but latterly just full of empty promises. Upgrade to an alternate Network.

  • Georgehamlet pudding and pie (@Georgehamlet) reported from Wallasey, England

    Bit shit when you ring @VodafoneUK for an upgrade and you get transferred to onecom who try and shaft you with awful deals.

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • sophevansfilm Sophia Evans 📸 (@sophevansfilm) reported from Liverpool, England

    Thanks to @VodafoneUK call centre, that advised I had to go to store to cancel my phone, I just made the unnecessary trip, to be told, stores can’t cancel the contracts it’s all in the call centre 😊😊😊😊😊😊😊

  • alistair_kealey Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England

    @VodafoneUK being a small business customer with you and give on no end of problems and lies owed money from you

  • MattKPhillips Matt Phillips (@MattKPhillips) reported from Liverpool, England

    You're quick enough to take the monthly bill @vodafone @VodafoneUK . So get the network back up and running!! #Liverpool

  • Lloydy_lfc_2018 Paul Lloyd (@Lloydy_lfc_2018) reported from Birkenhead, England

    @PETERWELLING4 @VodafoneUK To be honest pete, i just wanted to kinda let them know, and maybe get myself a little extra few GB next month 😉 but loadsa people jumped on, so obviously good few issues bud. Ps welcome back 🤣🤣🤣

  • joshparry Josh Parry (@joshparry) reported from Liverpool, England

    @Ryan_pulford @VodafoneUK I JUST WANT GOOD CUSTOMER SERVICE AND NOT LIES

  • nataliehelm17 natalie helm 💅🏻 (@nataliehelm17) reported from Liverpool, England

    It’s only when your waiting for your new router to work and your stuck on data that you realise how crap your network provider is @VodafoneUK 😫

  • badeb1966 Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK dreadful dreadful customer service!

  • natalie_2917 natalie💅🏻 (@natalie_2917) reported from Liverpool, England

    Fuuuuuumin with @VodafoneUK the one time I wanna use my odeon rewards the app is down and the customer service is awful 😡

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

  • rincew1nd Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported from Liverpool, England

    Oh dear @VodafoneUK, you get my bill wrong, admit it's wrong but then don't correct it. Your complaints team then fail to ring me to discuss my complaint as promised and now you threaten to cut me off for non-payment of the bill which you've accepted is incorrect.

  • MatthewJSmyth matthew smyth (@MatthewJSmyth) reported from Liverpool, England

    @VodafoneUK Well, I phoned up instead, where I was told there was a known issue. So you had issues reported… Anyway it’s all sorted.

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    @_Chris_Hurst_ @tompill83 @VodafoneUK I'm not paying £46 mate, I'm a business customer too & I wanna keep spotify

  • kathykc60 Kathykc60@gmail (@kathykc60) reported from Seaforth, England

    @VodafoneUK @VodafoneUKhelp Hi I need a phone call what I've made down loaded how do i go about it

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @VodafoneUK no attempt to assist me - completely disinterested customer service advisor. Loyalty means nothing .

  • rincew1nd Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported from Liverpool, England

    @alastairjam @VodafoneUK I've been a contract customer for many a year with them, I'm now going elsewhere.

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @VodafoneUK can you tell my why my 4G isn’t working please been down since Saturday night

  • badeb1966 Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hargeysaa خـــادمْ أُمــي (@hargeysaa) reported

    @VodafoneUK Since 30/11 till today Vodafone neglect me and refuse to give me what’s belong to me y’all lie don’t have no customer service all you guys care about is people money and I have all the evidence

  • ChrisFernquest Chris Fernquest (@ChrisFernquest) reported

    @VodafoneUK someone has transferred my number from 3mobile to Vodaphone and shut down my account with 3, I have not requested this and it is a massive inconvenience to me as I am a self employed gas engineer and am on call 24hrs, my number is 07426394952, please sort this out

  • Rob_Bobo_Dunn Rob Dunn (@Rob_Bobo_Dunn) reported

    @elonmusk How long until Starlink comes to the UK? In desperate need of some decent internet! @VodafoneUK's 4G is Doge ****

  • EugeneMcVeigh Eugene McVeigh (@EugeneMcVeigh) reported

    @VodafoneUK 3times I tried to pay bill online since Sun. Website not working on any occasion. Oh and naturally no one to speak to @ customer support Completely useless service in a digital age. Maybe you need technical support from a competitor like I do! #uselessservice

  • ecilabrown alice brown (@ecilabrown) reported

    @VodafoneUK Disappointed that our 8th December broadband home move still not complete, no service. Seems we can't get an @OpenreachHelp engineer #KeyWorker

  • KevMcDempster Kev McDempster (@KevMcDempster) reported

    @VodafoneUK so, for leaving me partially without service for 14 days, and entering false information into my account, your 'Director Level' complaints team offer me.....£1 per day..... Classy.

  • bigpaul1953 paul andjelkovic (@bigpaul1953) reported

    @bilies @VodafoneUK I have had problems with my contract since August 13th & all because I was sent the wrong phone by mistake. Only resolved this month. Been a customer for over 20 years and I didn’t get a free gift.

  • HurfordRachel Rachel Hurford (@HurfordRachel) reported

    Absolutely appalling customer service @VodafoneUK Forcing a customer of 20years 2 HAVE to overpay on their contract is shocking, cutting you off and then after 1hr of trying to speak to someone I’m told “nothing we can do!” #loyaltycountsfornothing #whathappenedtocustomerservice

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Gregory_Yap Gregory Yap (@Gregory_Yap) reported

    @VodafoneUK Hi Vodafone, I spent the day talking to 6 different people on a voucher I was meant to receive but have not yet. No one seems to be "authorised" to send it through? Please can you help?