Vodafone outages and service status in Tetbury, England
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- Vodafone generated 0 outage signals in the last 24 hours around Tetbury, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Tetbury, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tetbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Tetbury, England
Latest outage, problems and issue reports in Tetbury and nearby locations:
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ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England@VodafoneUK Your websites not working you don’t answer your phones
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Dan Tily (@TilyDan) reported from Yate, EnglandTerrible customer service again @VodafoneUK. You should look after your customers and correct mistakes made. Passed to 7 different operators and on the phone for 1 1/2 hours to get nowhere. Promised a call back that never happens!! Same old!
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That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England@VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.
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Phill Watts (@PhillWatts67) reported from Malmesbury, England@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Kieran Portbury (@Kios25) reported from Stroud, EnglandAppalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England@VodafoneUK Ok if not I am going to cancel my contract
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Bev Breen (@BevBreen17) reported from Stratton, England@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Kieran Portbury (@Kios25) reported from Chalford, England@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Catherine Jones T2LP (@Time2learnPiano) reported from Rodborough, England@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Kim Greville (@Kim_Greville) reported from Malmesbury, EnglandShocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Dan Ogden (@danogden) reported from Stroud, England@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Oliver (@OJ_STFC) reported from Stratton, EnglandHats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Harris-hamer (@harris_hamer) reported@VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)
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tt (@tonyfraser24) reported@VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled
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El ⛅️ (@its_just_el_) reported@VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot
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not fred (@___NF___O_O) reported@VodafoneUK broadband down plz fix
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Justin Arnold (@justin_arnold) reportedAfter 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.
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Benno (@ism_or_phobe) reportedBought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous
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🍀 Tara 🐢 (@tara1966) reportedHi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.
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MagivaMark (@MagivaMark) reported@VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.
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Lee Harris-hamer (@harris_hamer) reported@vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.