Vodafone Outage Report in Tetbury, Gloucestershire, England
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E-mailProblems in the last 24 hours in Tetbury, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tetbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Tetbury, England
Latest outage, problems and issue reports in Tetbury and nearby locations:
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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ian ewen
(@ewen_ian) reported
from
Royal Wootton Bassett, England
@VodafoneUK Your websites not working you don’t answer your phones
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
@VodafoneUK Thanks Tim, I have completed the form and will wait to see what happens! It would have been so very helpful if your customer services phone line had known this information rather than telling me I was required to top up the sim before it could be unlocked.
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Catherine Jones T2LP
(@Time2learnPiano) reported
from
Rodborough, England
@VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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ian ewen
(@ewen_ian) reported
from
Royal Wootton Bassett, England
@VodafoneUK Ok if not I am going to cancel my contract
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Kim Greville
(@Kim_Greville) reported
from
Malmesbury, England
Shocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Phill Watts
(@PhillWatts67) reported
from
Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Dan Tily
(@TilyDan) reported
from
Yate, England
Terrible customer service again @VodafoneUK. You should look after your customers and correct mistakes made. Passed to 7 different operators and on the phone for 1 1/2 hours to get nowhere. Promised a call back that never happens!! Same old!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Suzel Taber-Shaw
(@TaberShaw) reported
@VodafoneUK @GeorgeMonbiot Vodafone - sort yourselves out! I was a small business for many years and would never have survived if I’d treated my customers the way you do. The problem is that you ARE organised crime, you’re just too big and disinterested to own and change it.
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Adele Murphy
(@AdeleMurphy20) reported
@GeorgeMonbiot @VodafoneUK They’re bloody awful, I’m sorry for you. We had to go to small claims court as their wrongful debt recovery was affecting our credit score/mortgage application @VodafoneUK
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catherine love
(@cathylovemac) reported
@GeorgeMonbiot @VodafoneUK Sorry for your loss. When my Dad passed away, owing a small amount, I called the phone provider to explain. They offered condolences, cancelled the account immediately and waived the outstanding bill. Wish I could remember which company. Good customer service is quite easy.
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Lissa Lander
(@lissa_lander) reported
@GeorgeMonbiot @VodafoneUK Absolutely shocking and so distressing for you all. I can recommend O2 for being sympathetic and understanding when my husband had to cancel his Dad’s contract after he died (his mum has Alzheimer’s).
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Heathermac💙
(@heatherrawles) reported
@GeorgeMonbiot @VodafoneUK This is utterly shocking, for most companies/services, a polite call with a copy of the death certificate would suffice. Lost my mum a year ago, admin stuff is horrible but usually efficient and courteous.
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Ian McHugh
(@greentriangleuk) reported
@GeorgeMonbiot @VodafoneUK Appalling culture of autonomic algorythmic call centre brain washing, prevents staff from using their own brains and sense to help resolve problems that haven't been pre-scripted.
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RD
(@RD03157723) reported
@VodafoneUK This proves that the policy is designed not to resolve issues but always harass for money and escalate to debt collection. So if I give you my number I'm sure all that will happen is a Darlek will ring me asking me to pay you money. 3/3
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Jochen Fromm
(@JochenFromm) reported
@GeorgeMonbiot @VodafoneUK I'm sorry for your loss George. That's really an awful behaviour of #Vodafone. #TogetherWeCan, @VodafoneUK ? Together we can rip people off ?
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Yvonne Kathleen Duncan
(@Me55953539) reported
@GeorgeMonbiot @VodafoneUK bet they reply if you keep tweeting i hae the same issue with BT just expose these companies one battle at a time though for me
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Lindsey Kirk
(@LindseyKirk) reported
@GeorgeMonbiot @VodafoneUK Just awful 😢