Vodafone Outage Report in Swavesey, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Swavesey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swavesey, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@ortho_C_bear @VodafoneUK I can only guess their cancellation lines are busy because people know how awful they are and want to cancel their accounts!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
It’s mad how when you wanna upgrade you can speak to someone instantly yet cancelling and you’re put in a queue @VodafoneUK you are the worst
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Grace Spitzer-Wong 🏳️🌈
(@GSpitzerWong) reported
@VodafoneUK hi was on the phone for 2 hours yesterday & 40mins today. Household has covid so had to reschedule install as a new broadband customer. Couldn't resolve issue of starting contract on install date. Awful customer service.
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Ed
(@Ed_UKation) reported
@xeepo @VodafoneUK Oh Vodafone broadband. Is it the traditional broadband via Openreach infrastructure, or the new Vodafone Gigafast? I hear that Vodafone still have dubious customer service, but so do most of the competition. I've had major customer service problems with both Talktalk and Virgin.
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Craig Swan
(@SwannyCraig) reported
Hi @VodafoneUK, My WiFi has been losing connection since October. I was told the fault was fixed but then told its still open and unresolved. I was promised a callback after raising a complaint on 15th February and still no callback. Can somebody call me???????
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Graeme
(@graemeevo) reported
@VodafoneUK can you help please? My data isn’t working in Italy, despite the automated chat not telling me it is. Very frustrating and need access asap.
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Robin McKelvie
(@robinmckelvie) reported
@VodafoneUK ‘Together we can’ you say. Only if you answer the phone & or don’t drop a DM chat without resolving my lack of broadband caused by your outage. Please answer my DMs now.
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Alvin TX Fernandez
(@allymcgeorge) reported
@VodafoneUK hi I'm trying to transfer away from Vodafone but your text service to get PAC number isn't working. Any other ways to get it? I've tried webchat but no agents
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Adrienne Cohen
(@adriennecohen) reported
@fatherandrunner @VodafoneUK @Ofcom Still no joy whatsoever. Now being told 'system maintenance' means that can't send the codes. Oh and wait for it, they have no idea how long the system maintenance will take or be when they will be able to give me the codes. Utterly incredulous, shockingly poor service
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Ash Hussain
(@AshHussain_UK) reported
@O2 your Esims and customer service are awful! 1 whole week and 2 family members without any service whatsoever. Went to the O2 head office in Slough to get it resolved and they couldn’t fix and didn’t know what the issue was. Wow. Moved to @VodafoneUK today.
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Dave
(@LeeroyLee2) reported
@DeanJA91 @VodafoneUK Don't bother Dean, they are a total bunch of c#nts. Awful customer service. I suggest you go instore, refuse to leave until they help.
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🇬🇧🏳️🌈 Buster
(@xeepo) reported
@Ed_UKation @VodafoneUK It’s the one supported by Openreach alas. Their customer service is abysmal indeed. Everything just reports as fine but it’s essentially unusable a lot of the time. Like swimming through treacle getting anywhere with them. Baby steps. I know they’re all pretty pants sometimes.