Vodafone Outage Report in Swavesey, Cambridgeshire, England
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E-mailProblems in the last 24 hours in Swavesey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@ortho_C_bear @VodafoneUK I can only guess their cancellation lines are busy because people know how awful they are and want to cancel their accounts!
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Craig
(@Jagercraig) reported
from
Saint Neots, England
It’s mad how when you wanna upgrade you can speak to someone instantly yet cancelling and you’re put in a queue @VodafoneUK you are the worst
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pluto is a planet
(@cheeeztoast) reported
@VodafoneUK can someone help me get an MCK for a blocked device? The live chat queue is way too long
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New Around Here
(@NewAroundHere1) reported
@VodafoneUK Sure. It buffers and I had to listen to a webinar yesterday as the signal was so week the video wouldn't stream. After being on hold for an hour on your customer service line..I gave up.
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Estelle
(@estellesimkins) reported
@VodafoneUK i’ve had no phone signal since yesterday, the only way i’m able to receive messages, use the internet or anything is by being connected to the wifi?
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Paul
(@paulhayward200) reported
@ThreeUK Well a big well done to Three this morning. My better half woke to 5G. Three could teach @O2 @VodafoneUK how to run a decent network as their network coverage is pathetic .
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Pretty Fly Fly
(@flyinghotelier) reported
@VodafoneUK why is everyone I speak with in your company so incompetent? You cancelled my direct debit and now saying I’ve missed a payment. I’m trying to buy a house here. Thanks. Nobody can help on 191.
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Wollus 🦉 1312
(@Wolendov) reported
@VodafoneUK I can't call that number because calls are restricted on my phone. Can't login to my Vodafone account because I am still waiting for the email to reset my account password that I requested half an hour ago.
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Paul Mitchell
(@ukbronco) reported
Dear @VodafoneUK Quit sending me texts offering cheap coffee deals and fix the mobile signal in BD16. Calls keep dropping out the last two weeks. Thanks. P.S. Your 5G is no faster or more reliable than 4G
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Primm and Propper™ - Find It, Own It, Love it...
(@PrimmandPropper) reported
@VodafoneUK Hey there 👋It's not Vodafone Help's fault. I have spoken to some very helpful and considerate people over the 6 days the company has failed to provide me with internet. -Vodafone Help professionalism and humanity score = 100% -Vodafone actually solving the problem score = 0%
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vicki gillies
(@vic27) reported
@VodafoneUK my 6month free discovery+ says on vodafone ent that it needs activated yet when I click the link it’s says on dp+ that it’s activated. It’s not working. HELP!
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Martin
(@primakebab) reported
@VodafoneUK I’ve done it time and time again, says I should get full signal but nope… it’s one bar