Vodafone Outage in Stansted Mountfitchet, Essex, England

@VodafoneUK resolution to attempt @TheSpineRace challenger race next year, training and racing all through 2019 to make it #verymerewards

@VodafoneUK resolution to attemp @TheSpineRace challenger race next year, training and racing all through 2018 to make it #verymerewards

Excellent deal @bluelightcard Samsung S9 £33 @EE I'm paying £51 for S8 @VodafoneUK It's still cheaper for me to cancel, pay off remaining contract and sign up. @MSE_Deals

@VodafoneUK Good morning, I rang the Customer Service number on your website and was unaware that I could phone any other number. I received £50 as credit to my account as recognition of the appalling customer service but am still out of pocket. Please check my records.

@VodafoneUK I’ve sent you 2 tweets and a direct message in the last 24hours to complain about being charged £82 for a call to Customer Services that took 2 hours and 9 mins. I haven’t received a response from you...please respond. @LouiseJ37310597

@VodafoneUK How much do you charge per minute for calls to your customer service centre?? Forced to make a 2hour and 9 minute call which cost me £82. £50 credit to account for the inconvenience doesn’t even cover it. I despair.

@VodafoneUK I have just spent 2 hours and 6 mins to the Customer service centre to revert back to my previous plan due to being given false information by Vodafone 2 days previously. I challenge the CEO of Vodafone to listen to that call and tell me that is good customer service.

@Ofcom thank you for your message. I will check the link. I even called Vodafone again today and was fobbed off by one of their managers. They are refusing to help, they are polite on twitter tho. @VodafoneUK

@blacktelescope @VodafoneUK Nightmare. I remember having similar problems with Talk Talk and ended up telling them to **** off.

Still not heard from you @VodafoneUK. Very poor show. We are waiting for hospital phone calls using our old number.

@VodafoneUK No I didn’t get through to anyone I tried for hour and 35 mins then hung up tried again and even another family member tried on there phone absolutely ridiculous service in all honesty

@Maarky57 @VodafoneUK Always used em me pal, never had an issue

@VodafoneUK I would treat @ShaunaMarieC #verymerewards

@swfcdan1867 @VodafoneUK Who ******** uses Vodaphone 😂😂

@Green_AJ @VodafoneUK @virginmedia That sounds familiar. With my internet they sold me the new service. let me cancel my other contract. now are telling me the network isn't ready and I'll potentially have to wait weeks. Id be less upset if I hadn't specifically called to ensure that it was going to be seamless.

@KieMarshall @VodafoneUK @virginmedia Tried upgrading my phone, thus spending twice as much per month since FRIDAY. They lied to me about items being in stock and am now waiting for them to cancel my order so I can re-order from a branch that does have it, told 24 hours. More lies upon lies.

@Green_AJ @VodafoneUK I've spent 4 hours over the last 2 days trying to understand when they'll install my new internet service, Apparently they just canceled my order without letting me know. Would be fine if they hadn't told me to go ahead and cancel my @virginmedia broadband.