Vodafone outages and service status in Staffordshire, England

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

• 
  Michèle Perry (@Michele_at_Kane) reported 38 seconds ago from Stafford, England

  @VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬

• 
  matt bridgett (@bamba_scfc) reported 1 minute ago from Stoke-on-Trent, England

  @VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now

• 
  Matt Harrison (@paramattharri84) reported 7 minutes ago from Stoke-on-Trent, England

  @VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.

• 
  Stephen Oldham (@stephenoldhamuk) reported 9 minutes ago from Uttoxeter, England

  @VodafoneUK Hi. I have a Vodafone number. I am getting 20-30 Wangiri fraud calls/voicemails per day. I can block the numbers but they just call from another one. I can’t keep up with sending the numbers to 7726. Can you do anything to help. Calls are all from +1(274) and +1(214).

• 
  Carly (@carlylt89) reported 10 minutes ago from Stafford, England

  Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡

• 
  George Randall (@George_R4ndall) reported 22 minutes ago from Cannock Chase, England

  Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.

• 
  Mark powner (@Markpowner2) reported 27 minutes ago from Brewood, England

  @VodafoneUK And you’re cutting off the sure signal in less than 60 days, yet us in rural areas have to rely on these things to get any signal let alone mms messages which won’t even work after ?? @VodafoneUK

• 
  Daz Starr (@Daz_Starr) reported 31 minutes ago from Penkridge, England

  @VodafoneUK @VodafoneGroup 2 days after getting told I would be called by your customer relations manager within 24hours and I’m still waiting. Was this an estimated time like the estimated time scale you give for phones you don’t even have I stock or know when they will be ???

• 
  matt bridgett (@bamba_scfc) reported 32 minutes ago from Stoke-on-Trent, England

  @VodafoneUK ******* took you 24hrs to reply your a joke

• 
  Bob Maxfield (@bobmaxfield) reported 35 minutes ago from Cannock Chase, England

  More poor customer service from @VodafoneUK with over 2 hours wasted. The shocking signal their staff have just proves their inability to offer a good and stable service.

• 
  Mr Sprout (@MrSuperSprout) reported 36 minutes ago from Lichfield, England

  @Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well

• 
  Daz Starr (@Daz_Starr) reported 37 minutes ago from Alrewas, England

  If you buying a new phone please be aware that the customer service that @VodafoneUK offer is terrible I was told I’ll get a call back from a manager within 24 hours 9 days later still nothing. After being lied to by two managers. Not what u expect when you need help

• 
  Matt Harrison (@paramattharri84) reported 40 minutes ago from Stoke-on-Trent, England

  @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

• 
  Richy (@Rich_carless) reported 44 minutes ago from Stoke-on-Trent, England

  @VodafoneUK is there any issues in stoke on trent st1 area

• 
  andrew ferneyhough (@andyferneyhough) reported 44 minutes ago from Cheadle, England

  @VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .

• 
  Mark powner (@Markpowner2) reported 45 minutes ago from Brewood, England

  @VodafoneUK @philwynn88 took me in when I lost my job and my home and for that I’ll never be able to repay him! A shiny new phone would help though 🥰

• 
  Mark powner (@Markpowner2) reported 49 minutes ago from Brewood, England

  @VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over

• 
  Paul Moore (@Paul_Reviews) reported 49 minutes ago from Cannock Chase, England

  @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

• 
  emm ⚡️ (@emily_lockley) reported 51 minutes ago from Stoke-on-Trent, England

  @VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!

• 
  Michèle Perry (@Michele_at_Kane) reported 58 minutes ago from Stafford, England

  @VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate (@Kate21Reed) reported 6 minutes ago

  @VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!

• 
  🇬🇧J🇬🇧 (@_JIMBO55) reported 7 minutes ago

  Everyone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone

• 
  Louis (@BBLouisR) reported 10 minutes ago

  @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

• 
  Bob Baird (@VanDeretto) reported 10 minutes ago

  @VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?

• 
  Stevie G (@GTStevie46) reported 10 minutes ago

  @VodafoneUK load of wankers taken my money without asking your customer service is shocking taken money twice in a week

• 
  Martin Roberts (@M_AJ_Roberts) reported 12 minutes ago

  @VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services

• 
  Robin Nakamoto (@RobinNakamoto) reported 13 minutes ago

  @VodafoneUK How about you fix your 5G instead?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 14 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  maybe: diana 🌞 (@classicdiana) reported 16 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  F2K (@Mafri15) reported 18 minutes ago

  @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys