Vodafone outages and service status in Staffordshire, England
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Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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emm ⚡️ (@emily_lockley) reported from Stoke-on-Trent, England@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Richy (@Rich_carless) reported from Stoke-on-Trent, England@VodafoneUK is there any issues in stoke on trent st1 area
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Mr Sprout (@MrSuperSprout) reported from Lichfield, England@Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well
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Mark powner (@Markpowner2) reported from Brewood, England@davegmunro @VodafoneUK I’m waiting for one of these bad boys
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Katie (@katie246) reported from Rugeley, England@VodafoneUK To be able to upgrade my phone and tablet free of charge as I have broken both over Christmas 😩 #VeryMeRewards
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Daz Starr (@Daz_Starr) reported from Alrewas, EnglandIf you buying a new phone please be aware that the customer service that @VodafoneUK offer is terrible I was told I’ll get a call back from a manager within 24 hours 9 days later still nothing. After being lied to by two managers. Not what u expect when you need help
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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steve beard (@steve8454) reported from Cannock Chase, England@VodafoneUK really need someone to sort out my problem.
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Paul Moore (@Paul_Reviews) reported from Cannock Chase, England@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Sophie 🪴 (@Sophs088) reported from Stoke-on-Trent, England@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait
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George Randall (@George_R4ndall) reported from Cannock Chase, EnglandDo not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@VodafoneUK Rubbish customer service
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.
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Gaz (@gazoge) reported from Rocester, EnglandBeen trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.
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Daz Starr (@Daz_Starr) reported from Penkridge, EnglandJust want to say a massive thank you to @VodafoneUK for proving me right and not calling me back to resolve my issues with been misinformation about my recent purchase but post on here that they care about their customers #keepconnected but don’t give you a phone #thanks
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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MMAdork (@cardiokingjosh) reported@JMF1498 @VodafoneUK My internet has been down for 3 hours, having to use data absolute **** broadband
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.
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charlie stone (@charlie81389135) reported@VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?
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Graham Wharton (@Graham_Wharton) reported@KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.
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Bri Hammond (@big1481b) reported@VodafoneUK you are a total shambles max Taylor ceo and mangerment need to look closely at stuff mefa money company poor service and liars avoid vodafone
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deeps (@deeps_k) reported@VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint
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Delwar Ullah (@Sheffield128) reported@VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.
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Tracey Davies (@miss_traceydav) reportedThat was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening
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niall Shannon (@lfcerneman) reportedTrying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedMy trip away to Somerset i wasn't surprised to find that @VodafoneUK signal is the same as Shropshire one bar of 4G meaning no satnav not able to stream music what the hell am I paying for a service that doesn’t work in 99% of the uk