Vodafone outages and service status in Staffordshire, England
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Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Tom (@TomBLock91) reported from Stoke-on-Trent, England@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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rowey⭐️ (@jessabellrosiee) reported from Forsbrook, England@VodafoneUK Make your mind up whether the call I received last week was a scam or not as I was promised credit on my account and 1 employee has told me it was vodaphone then another said it was and then it wasn’t and then he wasn’t sure and couldn’t help me any further - not happy!
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Paul Moore (@Paul_Reviews) reported from Cannock Chase, England@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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emm ⚡️ (@emily_lockley) reported from Stoke-on-Trent, England@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Katie (@katie246) reported from Rugeley, England@VodafoneUK To be able to upgrade my phone and tablet free of charge as I have broken both over Christmas 😩 #VeryMeRewards
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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andrew ferneyhough (@andyferneyhough) reported from Cheadle, England@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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Bob Maxfield (@bobmaxfield) reported from Cannock Chase, EnglandMore poor customer service from @VodafoneUK with over 2 hours wasted. The shocking signal their staff have just proves their inability to offer a good and stable service.
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George Randall (@George_R4ndall) reported from Cannock Chase, EnglandDo not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Daz Starr (@Daz_Starr) reported from Penkridge, EnglandJust want to say how shocking @VodafoneUK is I ordered a new phone on the 9th Jan there would be a delay of up to 2 weeks which was fine now still waiting been told will definitely be here next week 18 years with them shocking customer service false advertising on website #lies
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steve beard (@steve8454) reported from Cannock Chase, England@VodafoneUK really need someone to sort out my problem.
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.
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matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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Shaz (@Shaz_UK_SOT) reported from Stoke-on-Trent, England@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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Mark powner (@Markpowner2) reported from Brewood, England@VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over
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Gaz (@gazoge) reported from Rocester, EnglandBeen trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.
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Mark powner (@Markpowner2) reported from Brewood, England@VodafoneUK @philwynn88 took me in when I lost my job and my home and for that I’ll never be able to repay him! A shiny new phone would help though 🥰
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sanford Charles (@SanfordCha59884) reported@VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly
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AB (@bally1001) reported@VodafoneUK is seriously terrible to deal with. 🙈🙈
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JMF1498 (@JMF1498) reported@VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!
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Pearoni (@Pearoni) reportedGot to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst
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Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported@VodafoneUK Worst service experience .
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charlie stone (@charlie81389135) reported@VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?
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Stu 🇬🇧 (@vis_unita) reported@VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment
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Crypto_Sim (@Sim__Bur) reported@VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me