Vodafone outages and service status in Staffordshire, England
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- Vodafone generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 1 month ago |
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Vodafone Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Michael Ball 🇬🇧 (@MichaelYoga79) reported from Stoke-on-Trent, England@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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rowey⭐️ (@jessabellrosiee) reported from Forsbrook, England@VodafoneUK are an absolute joke! 50 minutes on the phone going round in circles for nothing to be sorted - called from a number offered credit which 2 people told me it was Vodafone only for 1 to back track and say ‘we aren’t sure’ pull yourselves together awful customer service
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Bob Maxfield (@bobmaxfield) reported from Cannock Chase, EnglandMore poor customer service from @VodafoneUK with over 2 hours wasted. The shocking signal their staff have just proves their inability to offer a good and stable service.
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Tom (@TomBLock91) reported from Stoke-on-Trent, England@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England@VodafoneUK ******* took you 24hrs to reply your a joke
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Mark powner (@Markpowner2) reported from Brewood, England@davegmunro @VodafoneUK I’m waiting for one of these bad boys
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Sam (@sam_holden5) reported from Lichfield, England@Manny_Official Vodaphone, I was on holiday with my cousins in a place with bad signal. They had EE and didn’t have any bars me and my brother have vodaphone and we had 3 bars with working data @VodafoneUK
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Daz Starr (@Daz_Starr) reported from Penkridge, England@VodafoneUK @VodafoneGroup 2 days after getting told I would be called by your customer relations manager within 24hours and I’m still waiting. Was this an estimated time like the estimated time scale you give for phones you don’t even have I stock or know when they will be ???
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emm ⚡️ (@emily_lockley) reported from Stoke-on-Trent, England@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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Carly (@carlylt89) reported from Stafford, EnglandBeen a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡
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Mark powner (@Markpowner2) reported from Brewood, England@VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over
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rowey⭐️ (@jessabellrosiee) reported from Forsbrook, England@VodafoneUK Make your mind up whether the call I received last week was a scam or not as I was promised credit on my account and 1 employee has told me it was vodaphone then another said it was and then it wasn’t and then he wasn’t sure and couldn’t help me any further - not happy!
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Katie (@katie246) reported from Rugeley, England@VodafoneUK To be able to upgrade my phone and tablet free of charge as I have broken both over Christmas 😩 #VeryMeRewards
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@Mobilescouk please stock the @oneplus 8 Pro for upgrades. I wanna upgrade from my 7 Pro for a good deal. I'm on @VodafoneUK and they are useless and have a very poor range of phone brands for upgrades.
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andrew ferneyhough (@andyferneyhough) reported from Cheadle, England@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rodney Marlow (@misterex65) reported@NileGardiner @VodafoneUK They are giving them to charity you thick ****
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Dave (@David9Points) reported@Iromg @DevonDeb @VodafoneUK Don’t forget the MVNO’s that use the Vodafone network. Asda Mobile Lebara (Lebara Mobile) Talkmobile VOXI
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Gem (@welsh_girlie) reported@VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!
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***** Power 🐈⬛ 🇬🇧 🏴i🇮🇱 (@Kimmi8489758911) reported@VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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Nigel Leeder (@qm8tknfyjy) reported@Iromg @VodafoneUK I’m sure they won’t give a flying ****
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Robin Longstride (@orpip_3) reported@Iromg @VodafoneUK I ditched @VodafoneUK years ago - shocking customer service
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anita maistry (@maistry_anita) reported@VodafoneUK I urgently need to speak to someone-please help.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reportedWtf? Another one bites the dust... @VodafoneUK @ThreeUK