Vodafone outages and service status in Staffordshire, England

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

• 
  Dave Fletcher-Salt (@Hippy_devil) reported 44 seconds ago from Stoke-on-Trent, England

  @Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔

• 
  Daz Starr (@Daz_Starr) reported 1 minute ago from Penkridge, England

  @VodafoneUK @VodafoneGroup 2 days after getting told I would be called by your customer relations manager within 24hours and I’m still waiting. Was this an estimated time like the estimated time scale you give for phones you don’t even have I stock or know when they will be ???

• 
  Sophie 🪴 (@Sophs088) reported 3 minutes ago from Stoke-on-Trent, England

  @VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡

• 
  rowey⭐️ (@jessabellrosiee) reported 6 minutes ago from Forsbrook, England

  @VodafoneUK Make your mind up whether the call I received last week was a scam or not as I was promised credit on my account and 1 employee has told me it was vodaphone then another said it was and then it wasn’t and then he wasn’t sure and couldn’t help me any further - not happy!

• 
  Michèle Perry (@Michele_at_Kane) reported 7 minutes ago from Stafford, England

  @VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬

• 
  matt bridgett (@bamba_scfc) reported 11 minutes ago from Stoke-on-Trent, England

  @VodafoneUK ******* took you 24hrs to reply your a joke

• 
  Ryan Spooner (@Ry5ter) reported 14 minutes ago from Uttoxeter, England

  @Mobilescouk please stock the @oneplus 8 Pro for upgrades. I wanna upgrade from my 7 Pro for a good deal. I'm on @VodafoneUK and they are useless and have a very poor range of phone brands for upgrades.

• 
  Chris Smith (@ChrispenDSmith) reported 15 minutes ago from Cannock Chase, England

  @VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown

• 
  Tom (@TomBLock91) reported 16 minutes ago from Stoke-on-Trent, England

  @Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days

• 
  Gaz (@gazoge) reported 18 minutes ago from Rocester, England

  Been trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.

• 
  𝙎𝙩𝙪 (@Sickpillow) reported 23 minutes ago from Stoke-on-Trent, England

  @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

• 
  Matt Harrison (@paramattharri84) reported 24 minutes ago from Stoke-on-Trent, England

  @kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.

• 
  Michael Ball 🇬🇧 (@MichaelYoga79) reported 28 minutes ago from Stoke-on-Trent, England

  @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

• 
  Matt Harrison (@paramattharri84) reported 33 minutes ago from Stoke-on-Trent, England

  @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

• 
  matt bridgett (@bamba_scfc) reported 34 minutes ago from Stoke-on-Trent, England

  @VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now

• 
  Daz Starr (@Daz_Starr) reported 34 minutes ago from Penkridge, England

  @S_Edge89 @VodafoneUK one2one would have better customer service skills I tell u mate 🤬👍

• 
  Shaz (@Shaz_UK_SOT) reported 35 minutes ago from Stoke-on-Trent, England

  @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

• 
  Mark powner (@Markpowner2) reported 39 minutes ago from Brewood, England

  @davegmunro @VodafoneUK I’m waiting for one of these bad boys

• 
  andrew ferneyhough (@andyferneyhough) reported 50 minutes ago from Cheadle, England

  @VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .

• 
  Richy (@Rich_carless) reported 59 minutes ago from Stoke-on-Trent, England

  @VodafoneUK is there any issues in stoke on trent st1 area

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Barnsey (@BarnseyChr77489) reported 4 minutes ago

  @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

• 
  Ian Waring (@ianwaring) reported 5 minutes ago

  Mother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK

• 
  Jonny Wilson (@jonnypwilson) reported 10 minutes ago

  Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

• 
  grace hooper (@messalinahooper) reported 11 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Arun Hebbar (@ArunHebbar7) reported 14 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  Tamzin (@TweetsByTamzin) reported 15 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  🇳🇬✨ (@Cajovi_Daniel) reported 16 minutes ago

  Is @VodafoneUK broadband down? Or is it just mine?

• 
  🍀 Tara 🐢 (@tara1966) reported 16 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  Jan Cavelle (@jancavelle) reported 18 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling

• 
  Mr. Alam (@Zain__Cheema) reported 19 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE