Vodafone outages and service status in Staffordshire, England
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Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Mark powner (@Markpowner2) reported from Brewood, England@davegmunro @VodafoneUK I’m waiting for one of these bad boys
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Sophie 🪴 (@Sophs088) reported from Stoke-on-Trent, England@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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Daz Starr (@Daz_Starr) reported from Penkridge, England@VodafoneUK @VodafoneGroup 2 days after getting told I would be called by your customer relations manager within 24hours and I’m still waiting. Was this an estimated time like the estimated time scale you give for phones you don’t even have I stock or know when they will be ???
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Sam (@sam_holden5) reported from Lichfield, England@Manny_Official Vodaphone, I was on holiday with my cousins in a place with bad signal. They had EE and didn’t have any bars me and my brother have vodaphone and we had 3 bars with working data @VodafoneUK
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Katie (@katie246) reported from Rugeley, England@VodafoneUK To be able to upgrade my phone and tablet free of charge as I have broken both over Christmas 😩 #VeryMeRewards
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andrew ferneyhough (@andyferneyhough) reported from Cheadle, England@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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Paul Moore (@Paul_Reviews) reported from Cannock Chase, England@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Carly (@carlylt89) reported from Stafford, EnglandBeen a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡
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rowey⭐️ (@jessabellrosiee) reported from Forsbrook, England@VodafoneUK are an absolute joke! 50 minutes on the phone going round in circles for nothing to be sorted - called from a number offered credit which 2 people told me it was Vodafone only for 1 to back track and say ‘we aren’t sure’ pull yourselves together awful customer service
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Richy (@Rich_carless) reported from Stoke-on-Trent, England@VodafoneUK is there any issues in stoke on trent st1 area
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Daz Starr (@Daz_Starr) reported from Penkridge, England@S_Edge89 @VodafoneUK one2one would have better customer service skills I tell u mate 🤬👍
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait
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George Randall (@George_R4ndall) reported from Cannock Chase, EnglandDo not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Gaz (@gazoge) reported from Rocester, EnglandBeen trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.
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Mark powner (@Markpowner2) reported from Brewood, England@VodafoneUK @philwynn88 took me in when I lost my job and my home and for that I’ll never be able to repay him! A shiny new phone would help though 🥰
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Daz Starr (@Daz_Starr) reported from Alrewas, EnglandIf you buying a new phone please be aware that the customer service that @VodafoneUK offer is terrible I was told I’ll get a call back from a manager within 24 hours 9 days later still nothing. After being lied to by two managers. Not what u expect when you need help
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John D (@JohnDemeza) reported@VodafoneUK what is your email address for complaints please for personal phone issues ?
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedHow does a video suddenly stop playing but others are working on @X Does anyone know the reason why a 4G phone signal keeps dropping out? Are the two related? If you do can you tell @VodafoneUK and X so they can fix it?
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Michelle Beckett (@MichelleBeckett) reported@NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry
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anthonychopra (@anthonychopra) reported@VOXImobile @VodafoneUK hardly any signal around very recently. Used to get 2 or 3 bars of LTE but now it’s 1 to non. What gives? Fix this issue asap. After the lightning in London it’s bad. Don’t even talk about 5G as that dose not work.
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🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reportedTalking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!
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1836golf tour (@1836golftour) reported@MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.
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jolene Pittock (@joleneepittock) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst when someone passes away. By far the most disappointing company I had to deal with at the worst time.
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Red Since 74 (@RedSince74) reported@dbcxptures @VodafoneUK is terrible… They replaced 3G with poor 4g. No improvement whatsoever.. Especially in South Cheshire..
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Paul Ryan (@pjryan51) reportedGiven up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !
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LovelifeLoveLowe (@debbsno1) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.