Vodafone outages and service status in Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Vodafone
Vodafone is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Sam Williams (@googleplex1001) reported from Cannock Chase, EnglandHi @VodafoneUK, I’m experiencing a broadband outage in the WS12 area, I’ve tried all the usual steps, restarting Wifi Hub, checked cables, tried test socket without success. Is there a wider issue at the moment?
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andrew ferneyhough (@andyferneyhough) reported from Cheadle, England@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Daz Starr (@Daz_Starr) reported from Penkridge, England@S_Edge89 @VodafoneUK one2one would have better customer service skills I tell u mate 🤬👍
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Mark powner (@Markpowner2) reported from Brewood, England@VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Sophie 🪴 (@Sophs088) reported from Stoke-on-Trent, England@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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Paul Moore (@Paul_Reviews) reported from Cannock Chase, England@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Mr Sprout (@MrSuperSprout) reported from Lichfield, England@Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well
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andrew ferneyhough (@andyferneyhough) reported from Cheadle, England@VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .
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Daz Starr (@Daz_Starr) reported from Penkridge, EnglandJust want to say how shocking @VodafoneUK is I ordered a new phone on the 9th Jan there would be a delay of up to 2 weeks which was fine now still waiting been told will definitely be here next week 18 years with them shocking customer service false advertising on website #lies
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait
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rowey⭐️ (@jessabellrosiee) reported from Forsbrook, England@VodafoneUK are an absolute joke! 50 minutes on the phone going round in circles for nothing to be sorted - called from a number offered credit which 2 people told me it was Vodafone only for 1 to back track and say ‘we aren’t sure’ pull yourselves together awful customer service
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matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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Tom (@TomBLock91) reported from Stoke-on-Trent, England@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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Sam (@sam_holden5) reported from Lichfield, England@Manny_Official Vodaphone, I was on holiday with my cousins in a place with bad signal. They had EE and didn’t have any bars me and my brother have vodaphone and we had 3 bars with working data @VodafoneUK
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emm ⚡️ (@emily_lockley) reported from Stoke-on-Trent, England@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Katie (@katie246) reported from Rugeley, England@VodafoneUK To be able to upgrade my phone and tablet free of charge as I have broken both over Christmas 😩 #VeryMeRewards
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Julianne Noon (@jnoonphoto) reportedShocking service from @VodafoneUK staff keep putting phone down when we ring. In store staff tell us they can’t help us to ring up. Online chat tells us to go in store. Ridiculous! No phone since Wednesday. We simply want to transfer e sim to a new phone.
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Michael MacAulay (@mistermac97) reported@CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Simon Dealey (@judahbenhur77) reported@VodafoneUK why do I keep getting cold calls from your call centre, then when I tell them I have a business provided Vodafone mobile not a personal paid for mobile your staff hang up the call......its rude and unprofessional.
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zara (@zara64935) reported@VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable
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my (@vngtmy) reported@vodafoneuk I cannot call you, your chatbot cannot solve my issue, but it also can't put me through to an agent or add me to a queue for an agent. do I just die now?
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simon taylor (@simon5843) reported@VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care
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CAR0LE (@C4R013256) reportedI would love to know why @VodafoneUK charges more for business broadband than personal broadband - and for a slower speed! BTW @VodafoneUK, your telephone agents urgently need to update their customer service skills.
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ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported@VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡
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Robin Nakamoto (@RobinNakamoto) reported@VodafoneUK How about you fix your 5G instead?