Vodafone outages and service status in Stafford, England
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- Vodafone generated 0 outage signals in the last 24 hours around Stafford, including 0 direct reports.
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Problems in the last 24 hours in Stafford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stafford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Stafford, England
Latest outage, problems and issue reports in Stafford and nearby locations:
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@Mobilescouk please stock the @oneplus 8 Pro for upgrades. I wanna upgrade from my 7 Pro for a good deal. I'm on @VodafoneUK and they are useless and have a very poor range of phone brands for upgrades.
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Carly (@carlylt89) reported from Stafford, EnglandBeen a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡
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Daz Starr (@Daz_Starr) reported from Penkridge, EnglandJust want to say how shocking @VodafoneUK is I ordered a new phone on the 9th Jan there would be a delay of up to 2 weeks which was fine now still waiting been told will definitely be here next week 18 years with them shocking customer service false advertising on website #lies
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Daz Starr (@Daz_Starr) reported from Penkridge, England@VodafoneUK @VodafoneGroup 2 days after getting told I would be called by your customer relations manager within 24hours and I’m still waiting. Was this an estimated time like the estimated time scale you give for phones you don’t even have I stock or know when they will be ???
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Mark powner (@Markpowner2) reported from Brewood, England@VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.
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Sam Williams (@googleplex1001) reported from Cannock Chase, EnglandHi @VodafoneUK, I’m experiencing a broadband outage in the WS12 area, I’ve tried all the usual steps, restarting Wifi Hub, checked cables, tried test socket without success. Is there a wider issue at the moment?
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steve beard (@steve8454) reported from Cannock Chase, England@VodafoneUK really need someone to sort out my problem.
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George Randall (@George_R4ndall) reported from Cannock Chase, EnglandDo not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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Katie (@katie246) reported from Rugeley, England@VodafoneUK To be able to upgrade my phone and tablet free of charge as I have broken both over Christmas 😩 #VeryMeRewards
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Mark powner (@Markpowner2) reported from Brewood, England@VodafoneUK And you’re cutting off the sure signal in less than 60 days, yet us in rural areas have to rely on these things to get any signal let alone mms messages which won’t even work after ?? @VodafoneUK
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Stephen Oldham (@stephenoldhamuk) reported from Uttoxeter, England@VodafoneUK Hi. I have a Vodafone number. I am getting 20-30 Wangiri fraud calls/voicemails per day. I can block the numbers but they just call from another one. I can’t keep up with sending the numbers to 7726. Can you do anything to help. Calls are all from +1(274) and +1(214).
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Daz Starr (@Daz_Starr) reported from Penkridge, England@S_Edge89 @VodafoneUK one2one would have better customer service skills I tell u mate 🤬👍
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Paul Moore (@Paul_Reviews) reported from Cannock Chase, England@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Daz Starr (@Daz_Starr) reported from Penkridge, EnglandJust want to say a massive thank you to @VodafoneUK for proving me right and not calling me back to resolve my issues with been misinformation about my recent purchase but post on here that they care about their customers #keepconnected but don’t give you a phone #thanks
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Martin Gore (@fredmeisterPNE) reported from Albrighton, England@VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Darcy (@darc69730) reportedIn Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬
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Martin 'Dougal' Ogle 🇬🇧 🏴 (@MartinOgle1) reportedVodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.
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Graham : A Star Wars Story 💙 (@whoisgraham) reported@VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Vodafone Group (@VodafoneGroup) reported@priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.
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John Barr (@JohnBarrUK) reportedSo @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬
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Kate (@listentohere) reported@VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?
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trin🇯🇲🏴 (@ttrinityb) reportedI’m sick of calling a company, trying to talk to somebody and getting sent to an AI just **** off This is for you @VodafoneUK useless pricks
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***** Power 🐈⬛ 🇬🇧 🏴i🇮🇱 (@Kimmi8489758911) reported@VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!
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Chris Wilson (@Wilboy82) reported@VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!