Vodafone outages and service status in Uttoxeter, England

Problems in the last 24 hours in Uttoxeter, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Uttoxeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Uttoxeter, England

Latest outage, problems and issue reports in Uttoxeter and nearby locations:

• 
  andrew ferneyhough (@andyferneyhough) reported 49 seconds ago from Cheadle, England

  @VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .

• 
  Bob Maxfield (@bobmaxfield) reported 3 minutes ago from Cannock Chase, England

  More poor customer service from @VodafoneUK with over 2 hours wasted. The shocking signal their staff have just proves their inability to offer a good and stable service.

• 
  Ryan Spooner (@Ry5ter) reported 6 minutes ago from Uttoxeter, England

  @Mobilescouk please stock the @oneplus 8 Pro for upgrades. I wanna upgrade from my 7 Pro for a good deal. I'm on @VodafoneUK and they are useless and have a very poor range of phone brands for upgrades.

• 
  Ryan Spooner (@Ry5ter) reported 10 minutes ago from Uttoxeter, England

  @VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait

• 
  andrew ferneyhough (@andyferneyhough) reported 10 minutes ago from Cheadle, England

  @VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port

• 
  Stephen Oldham (@stephenoldhamuk) reported 12 minutes ago from Uttoxeter, England

  @VodafoneUK Hi. I have a Vodafone number. I am getting 20-30 Wangiri fraud calls/voicemails per day. I can block the numbers but they just call from another one. I can’t keep up with sending the numbers to 7726. Can you do anything to help. Calls are all from +1(274) and +1(214).

• 
  Matt Crivelli (@MattCrivelli) reported 12 minutes ago from Tutbury, England

  @VodafoneUK Hi, please can you help with a landline issue I have. I can't get through to anyone using your website live chat and the twitter DM I sent yesterday hasn't been replied to.

• 
  Michèle Perry (@Michele_at_Kane) reported 23 minutes ago from Stafford, England

  @VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!

• 
  steve beard (@steve8454) reported 30 minutes ago from Cannock Chase, England

  @VodafoneUK really need someone to sort out my problem.

• 
  Carly (@carlylt89) reported 31 minutes ago from Stafford, England

  Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡

• 
  Michèle Perry (@Michele_at_Kane) reported 34 minutes ago from Stafford, England

  @VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬

• 
  rowey⭐️ (@jessabellrosiee) reported 35 minutes ago from Forsbrook, England

  @VodafoneUK Make your mind up whether the call I received last week was a scam or not as I was promised credit on my account and 1 employee has told me it was vodaphone then another said it was and then it wasn’t and then he wasn’t sure and couldn’t help me any further - not happy!

• 
  Sam Williams (@googleplex1001) reported 36 minutes ago from Cannock Chase, England

  Hi @VodafoneUK, I’m experiencing a broadband outage in the WS12 area, I’ve tried all the usual steps, restarting Wifi Hub, checked cables, tried test socket without success. Is there a wider issue at the moment?

• 
  Anthony Bates (@antbates1991) reported 38 minutes ago from Burton upon Trent, England

  @VodafoneUK There isn't any maintenance on going, your network is just rubbish. You've only got 20Mhz of spectrum deployed for 4G. Stop being stingy and deploy more.

• 
  mark teasel (@Mteasel67) reported 42 minutes ago from Burton upon Trent, England

  @VodafoneUK Hi, just asking, would you be willing to waive the early upgrade cost for a long standing (20+ years) customer, I'm only 2 weeks away from upgrade date anyway but I'd like to have a new phone for my birthday next week.....

• 
  Mark.Birdy (@mark_birdy) reported 46 minutes ago from Hilton, England

  @VodafoneUK what going on with the signal today in Hilton. Barely any signal and no Internet???

• 
  Ronnie🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RonnieH95) reported 46 minutes ago from Burton upon Trent, England

  No need for a new phone so I’ve been sensible for once and gone SIM only. Down from 67 quid a month to 25 for 60gb data, unlimited minutes, texts,roaming + intl minutes included plus @Spotify premium for the length of the contract - that will do, thanks @VodafoneUK

• 
  Ryan Spooner (@Ry5ter) reported 49 minutes ago from Uttoxeter, England

  @VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.

• 
  Katie (@katie246) reported 50 minutes ago from Rugeley, England

  @VodafoneUK To be able to upgrade my phone and tablet free of charge as I have broken both over Christmas 😩 #VeryMeRewards

• 
  Chris Smith (@ChrispenDSmith) reported 54 minutes ago from Cannock Chase, England

  @VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Henry Heysham-Westgate (@HenryHW82) reported 18 seconds ago

  How do I cancel with you ? You're giving free service to illegal invaders @VodafoneUK

• 
  Or Sassur (@Orsassur2) reported 31 seconds ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  This Brown Geek (@thisbrowngeek) reported 4 minutes ago

  @ZiaYusufUK Literally called everyone I know who is on @VodafoneUK and told them what’s happening - they ALL want to cancel. Get fcked @vodafone 🖕🏼

• 
  Dan White (@Whitelikedan) reported 5 minutes ago

  @MrsSamClarke @VodafoneUK I feel a lawsuit should be coming for vodafone. No love lost with reform, but attacking this at any angle is a good thing. **** anyone who helps with the crossings.

• 
  joe bloggs (@thebadgerf1) reported 9 minutes ago

  @VodafoneUK Would never use Vodafone again after I found out they give free sims to all the illegal immigrants coming over here

• 
  farmergeddon🇳🇴🇬🇧 (@_Farmergeddon) reported 9 minutes ago

  @SimonDanczuk @CrumblyWhinges @VodafoneUK Despicable Vodaphone also own 3 network

• 
  Stuart1959 (@StuartT34021273) reported 10 minutes ago

  @edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬

• 
  restore britain, send them home (@James79792160) reported 10 minutes ago

  @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

• 
  Rogue One (@RogueOne18) reported 14 minutes ago

  Now for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested

• 
  Edward Ward (@EAandSJWard) reported 17 minutes ago

  @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.