Vodafone outages and service status in Hilton, England

Problems in the last 24 hours in Hilton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hilton, England

The most recent Vodafone outage reports came from the following cities: Burton upon Trent, Derby, and Heanor.

City	Problem Type	Report Time
Burton upon Trent	Internet	3 days ago
Derby	Wi-fi	12 days ago
Derby	Internet	26 days ago
Heanor	Internet	1 month ago
Derby	Total Blackout	3 months ago
Derby	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Hilton, England

Latest outage, problems and issue reports in Hilton and nearby locations:

• 
  Anthony Bates (@antbates1991) reported 4 minutes ago from Burton upon Trent, England

  @VodafoneUK There isn't any maintenance on going, your network is just rubbish. You've only got 20Mhz of spectrum deployed for 4G. Stop being stingy and deploy more.

• 
  IT Helpdesk (@zishahmad) reported 6 minutes ago from Burton upon Trent, England

  @VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup

• 
  Stephen Oldham (@stephenoldhamuk) reported 7 minutes ago from Uttoxeter, England

  @VodafoneUK Hi. I have a Vodafone number. I am getting 20-30 Wangiri fraud calls/voicemails per day. I can block the numbers but they just call from another one. I can’t keep up with sending the numbers to 7726. Can you do anything to help. Calls are all from +1(274) and +1(214).

• 
  Mark.Birdy (@mark_birdy) reported 11 minutes ago from Hilton, England

  @VodafoneUK what going on with the signal today in Hilton. Barely any signal and no Internet???

• 
  Matt Crivelli (@MattCrivelli) reported 13 minutes ago from Tutbury, England

  @VodafoneUK Hi, please can you help with a landline issue I have. I can't get through to anyone using your website live chat and the twitter DM I sent yesterday hasn't been replied to.

• 
  kat (@katguinnes) reported 14 minutes ago from Measham, England

  @PriscillaMay @VodafoneUK They are shocking service atm, I tried to cancel and go elsewhere but was told the same

• 
  Daz Starr (@Daz_Starr) reported 20 minutes ago from Alrewas, England

  If you buying a new phone please be aware that the customer service that @VodafoneUK offer is terrible I was told I’ll get a call back from a manager within 24 hours 9 days later still nothing. After being lied to by two managers. Not what u expect when you need help

• 
  Adam Gee (@Geeforce93) reported 23 minutes ago from Burton upon Trent, England

  Is it just me or is everyone experiencing problems with @VodafoneUK broadband. WiFi is fine and dwonload speed is fine but nothing is loading when connected 😭

• 
  Ryan Spooner (@Ry5ter) reported 24 minutes ago from Uttoxeter, England

  @Mobilescouk please stock the @oneplus 8 Pro for upgrades. I wanna upgrade from my 7 Pro for a good deal. I'm on @VodafoneUK and they are useless and have a very poor range of phone brands for upgrades.

• 
  Simon Clarke (@s_clarke78) reported 24 minutes ago from Chellaston, England

  @VodafoneUK hey, was very pleased with the move from sky fibre to you at the start but the last 2 weeks has seen consistent drop outs in internet connectivity, router rebooted no other changes prior to the issue starting.

• 
  Gaz (@gazoge) reported 28 minutes ago from Rocester, England

  Been trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.

• 
  Chris Myers (@chrismyers66) reported 28 minutes ago from Coalville, England

  @VodafoneUK Hello how can I cancel my mobile broadband account. Your phone lines are too busy and that TOBi thing is pointless

• 
  Ryan Spooner (@Ry5ter) reported 36 minutes ago from Uttoxeter, England

  @VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait

• 
  Rich Hart (@MrPopup2) reported 46 minutes ago from Heanor and Loscoe, England

  @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

• 
  kat (@katguinnes) reported 48 minutes ago from Measham, England

  @RobertHugill @VodafoneUK I have the same issue … apparently there is a week delay. None of customer service care to advise this though. 3 people told me it will still arrive today by 8 😒

• 
  Ryan Spooner (@Ry5ter) reported 50 minutes ago from Uttoxeter, England

  @VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.

• 
  Rhys Adams (@rhysadams) reported 52 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Ronnie🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RonnieH95) reported 55 minutes ago from Burton upon Trent, England

  No need for a new phone so I’ve been sensible for once and gone SIM only. Down from 67 quid a month to 25 for 60gb data, unlimited minutes, texts,roaming + intl minutes included plus @Spotify premium for the length of the contract - that will do, thanks @VodafoneUK

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 58 minutes ago from Burton upon Trent, England

  Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

• 
  kat (@katguinnes) reported 60 minutes ago from Measham, England

  @VodafoneUK is there a reason why my phone hasn’t been dispatched, supposed to be delivered yesterday but not even left the warehouse. Customer service palms me off and each one tells me something different 😒 absolutely shocking. Just be honest with your customers NOT HARD

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Or Sassur (@Orsassur2) reported 4 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 4 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  Amy Darcy (@darc69730) reported 6 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

• 
  victoria Jones (@geordiemammy79) reported 12 minutes ago

  Is there an email address is can send a complaint to please, @VodafoneUK

• 
  skarabrae (@skarabrae580129) reported 14 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  Osman (@deniz34j) reported 16 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  carys (@blindandb0ujee) reported 16 minutes ago

  @PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number

• 
  Paul Andrews (@vanillaweb) reported 18 minutes ago

  @SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.

• 
  GIA (@seen_less_1) reported 20 minutes ago

  Hi Vodafone UK. I have an LG GR500FD that is locked to Vodafone UK. The phone displays “Invalid SIM card network lock.” I am currently in Nigeria and need the Network Unlock Code (NUC/NCK). Your online NUC form and webchat aren’t working for me. @VodafoneUK

• 
  Brian Moore (@BrianMooreAV) reported 20 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.