Vodafone outages and service status in South Walsham, England
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- Vodafone generated 0 outage signals in the last 24 hours around South Walsham, including 0 direct reports.
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Problems in the last 24 hours in South Walsham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Walsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near South Walsham, England
Latest outage, problems and issue reports in South Walsham and nearby locations:
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TopMark Norwich (@TopMarkNorwich) reported from Poringland, England@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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Liam Killington (@Killi87) reported from Scottow, EnglandIt’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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Steve Pointer (@tniops) reported from Norwich, England@VodafoneUK I feel let down. I made a costly mistake back in Sept/Oct I inadvertently used my phone on a maritime network running up an unwelcome bill. @VodafoneUK agreed a repayment plan which was finished yesterday including a goodwill gesture of £65. Now they say I owe a further £20!!!
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Andy Kiddell (@AndyKiddell) reported from Hellesdon, England@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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A.Q.S Limited (@AQS_Ltd) reported from Thorpe St. Andrew, England@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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Veteran Politics UK #EnoughIsEnough (@PoliticsVeteran) reported from Hopton on Sea, England@VodafoneUK can I please have what I am paying for, a signal. Tues signal stopped, I now have to leave my home to make a phone call using free internet from a holiday camp. Third day running I can't get use social media, make a call, not even ab emergency call from my home.
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Jamie Reeve (@jamierreeve) reported from North Walsham, EnglandWow. Never in may 40 years on this planet have I been treated with such utter contempt, disregard, disrespect and complacency as a customer as I have been by @VodafoneUK the past few weeks/months, and particularly today.
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TheUnBanked (@tonyf365) reported from Horsford, England@VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch
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Gareth Davies (@GarethD45237509) reported from Great Yarmouth, England@VodafoneUK another day with poor coverage (now four days in total) can you let me know what is happening with the coverage as its previously been excellent! Had to tweet this whilst at work as no signal to do it at home.
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robert woodrow (@robwoodrow) reported from Scottow, England@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Shareen Mugford (@ShareenMugford) reported from Norwich, EnglandYo @VodafoneUK where is all the signal at, because I have neither signal or data yall
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Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, EnglandHi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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Liam Killington (@Killi87) reported from Scottow, EnglandReally disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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loulouroberts (@loulouroberts1) reported from Norwich, England.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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nchnthman (@nchnthman) reported from Norwich, England@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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Mr P (@MPearce14) reported from Norwich, England£6 for sending 1 text to a dubai number while in dubai with @VodafoneUK wtf #Vodafone #ripoff
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kenhurst 💙 (@kenhurst) reported from Norwich, England@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Daniel Carey-Dawes (@DanCareyDawes) reported from Lessingham, EnglandHi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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loulouroberts (@loulouroberts1) reported from Norwich, England@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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Mr P (@MPearce14) reported from Norwich, England@VodafoneUK how come my bill Is showing a extra £6 for texts.... Never had this before
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jean harris (@jeanharris0603) reported@Iromg @VodafoneUK Data so that they can talk to underage girls. **** @VodafoneUK
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Brown Paper Bag (@PaperBundle) reported@VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Granny H 🏴🇬🇧 (@Heather22311814) reportedCancel @VodafoneUK 👇👇👇
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Angela (@musicloverch1) reported@Katielou86x @Iromg @VodafoneUK Damn, ive been with them, same phone no. For 20 years. Who do I go to now? What company can I trust?
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Robin Longstride (@orpip_3) reported@Iromg @VodafoneUK I ditched @VodafoneUK years ago - shocking customer service
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Edward Ward (@EAandSJWard) reported@dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.
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Dan White (@Whitelikedan) reported@MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.
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COASTER ADDICT (@COASTERADDICTWH) reported@OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone
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vince tanner (@TannerVinc26621) reported@Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.