Vodafone Outage Report in Rayleigh, Essex, England
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E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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Jake Harold
(@JakeHarold_) reported
from
Chelmsford, England
@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Jake Harold
(@JakeHarold_) reported
from
Chelmsford, England
@VodafoneUK I cannot access my account and your dms are a minefield… can someone help me
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK broadband at home not working for 2nd day in a row and it’s eating into my mobile phone data - please sort this urgently as due to be working from home tomorrow
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup in the chat queue. Cut off when I was 2nd in the queue. Wow. What terrible service! Running out of chances at Vodafone
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Esther Bultitude
(@hetty24tigger) reported
from
Southend-on-Sea, England
@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Iyabode Adeyefa
(@doctoradeyefa) reported
from
Grays, England
@VodafoneUK Vodafone put a defaulted account of £21 on my credit history which they have owed up to as ‘electronic error’ as I did not have a financial relationship with them!! PLEASE HELP!! This notice is preventing my remortgage!!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@VodafoneUK @VodafoneGroup poor offers to an existing customer on upgrades. Why can I get a better deal via uswitch? Ridiculous.
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK Complaint ref 2705548 take a look absolute 💩 how your still in business with these offshore centres is pathetic the page I covered in complaints not one positive tweet
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Digital Apocalypse
(@containsGas) reported
@VodafoneUK How can I find out if any network changes have been recently made in an area? My 4G is very poor.
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Veteran Politics UK #EnoughIsEnough
(@PoliticsVeteran) reported
from
Hopton on Sea, England
So after a 3 day outage last week we have another this week....sick of paying for a service and not getting it @VodafoneUK. Unlike other networks you don't even keep your customers informed....sickieningly poor service all round. Almost 3 decades a customer it's time I dumped you
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Jolene Plant
(@plant_jolene) reported
@VodafoneUK Would you say £25 is nominal for this service. I wouldn’t! £25 is extortionate for the service that was provided. In fact excellent customer service would have included it for free. Obviously showing you don’t provide excellent customer service!
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK when you have to decide do I pay the £600 early termination fee or continue with the 💩 customer service, I can live with being £600 out of pocket , over this customer service
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ed francis
(@pompeyhedge) reported
@elleteez28 @VodafoneUK It's ok now. The last time I upgraded was the first time they checked. I'll run down both my contracts now, along with the awful signal (in a major town, and London) and lies about throttling.
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Jolene Plant
(@plant_jolene) reported
@VodafoneUK As I said you took advantage of my dad because of his age. Shame on you. You know full well that service could have been carried out as a good will. Or explained to him how to do it. Just pure greed from yet another big company. #badcompany #greed #CostOfLivingCrises
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Alix Traynor
(@AlixTraynor2) reported
@GeorgeMonbiot @VodafoneUK ...what I know now it would have been a very different story. Trying to resolve the issue and get sense from Vodafone was useless they wanted the name of the person who spoke to me in the shop and I had no idea but would recognise him. It went no further as ai had paid the baliff
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Peter Hocken
(@eastcote45) reported
@VeloUK @VodafoneUK I’m thinking just the same. That hideous Tobi crap. Was #47 got to #1 with How can I help you. Then nothing.
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James MacLaren
(@20Rothmans) reported
@VodafoneUK All in all, it’s the broadband. Although, it’s not so much the service as the administration of the sign up. In short, we were promised a promotional gift (in March/May), which has still not materialised.