Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Treharris, Blaina, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Treharris |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Batuhan Ozdemir
(@_batuhanozdemir) reported
@VodafoneUK Hi, I booked today to connect internet via your broadband service, but I still see a red light on my router. I’m currently doing everything online and my extra mobile data pack is almost ending due to this problem. When I’m going to have my broadband?!
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The Family Office Database
(@thefodatabase) reported
@VodafoneUK i want to make a new complaint about #vodafone randomly cancelling my contract/phone line today without any notice. Can you please register this complaint right now. I have never missed a payment in 2 years and am disgusted by the way @VodafoneGroup has treated me.
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Emily
(@emroe10) reported
Never known such poor customer service as @VodafoneUK, apparently it takes up to 3 days to clear an issue from LAST year (which was solved!) before they can even look at our current issue that's been going on now for well over a week?!! 🤯🤯 Going for an angry run.
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Dave Forbes
(@tttyaatw) reported
@VodafoneUK No thanks, scripted response that leads nowhere, as I told Vodafone ill just share my issues on social media and share how you ignore messages and then send dept collectors in to deal with things..Great business model, Ill just keep trying to share so others dont lose out
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Emily
(@emroe10) reported
Never known such poor customer service as @VodafoneUK, apparently it takes up to 3 days to clear an solved issue from LAST year before they can even look at our current issue that's been going on now for well over a week?!! 🤯🤯
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emeles #mylifematters 🏴🇬🇧🇪🇺 👍
(@emelschwartz) reported
@VodafoneUK Uninstall, reinstalled, it worked for 48hrs and now the same problem again. Judging by other comments on Google play, this is your app which is failing just like the lack of 5G coverage Can't wait for SIM (x 2) contract to end and then leave VF for a network that delivers 🤬🤬🤬
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Eurosaboteur 〓〓 🇪🇺 #YesKernow #FBPE
(@TheEuropeanBlog) reported
@Lance63 @VodafoneUK That sucks, but oh gods, that photo is wonderful...
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⚜️Saint Annes⚜️
(@SJFARRELL75) reported
@VodafoneUK @vodafone_CEO Appalling customer service from you guys. Avoid folks, absolutely no loyalty, been a customer for 21 years and my renewal is centred on how can I pay more for less 😬 terrible.
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Joe Chattell
(@JoeChattell) reported
@VodafoneUK well done for giving me quite possibly the worst customer service I have ever had! Shocking!
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Dave Forbes
(@tttyaatw) reported
@SJFARRELL75 @VodafoneUK @Vodafone_CEO Dont believe anything they say, your just a $ sign to them, worst customer service I have ever come across, do yourself a favour and move on..