Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed, Tredegar and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Waggers
(@Garethwagstaff2) reported
@VodafoneUK shocking Service again, nearly a month without the use of a mobile due to Vodafone errors. Customer relations team are appalling and have no point of escalation switch to @EE
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YouTube: KAY SHANTEL
(@Kvyshv) reported
@VodafoneUK @VodafoneGroup I’m sorry I’m not DM’ing you guys explaining this situation again. I’ve spoken to over 10 of your customer advisors about the same thing, I’m tired.
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Pret A Manger Behind the Facade expret.org
(@4ABWE) reported
@DeviousPL @VodafoneUK @Pret The problem is that the fish stinks from its head. Pret does NOT care about staff nor customers! And even TWO customers having died with Pret not acting till it became public should ring massive alarm bells. But most ppl just care about themsekves.
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Thamesbuoy
(@Thamesbuoy) reported
@VodafoneUK @GuardianLabs Good to hear that Vodafone have time on their hands to answer a quiz. My Vodafone / BT Openreach landline went down this a.m. and, because it's Friday, I have to wait up to 3 days from Monday to have the line fixed because Openreach don't work weekends. Nice work Vodafone!
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Robert Lee Randles
(@SchnuggaLugg) reported
@VodafoneUK trying to contact you for 1 hour now and your crap service keeps cutting me off, telling me to chat to Tobi online even though online it tells me to phone you on 191. Please fix your **** system. This issue has been going on for 2 weeks. Resetting myvodafone account
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John Priestley
(@JohnP8589) reported
@nick_62UK @RikuRevenge @VodafoneUK Not at all. I’ve phoned and got passed to 7 different depts with no resolution. No further with DM here and passed around on live chat numerous times.
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David
(@Synth3r) reported
@VodafoneUK is service down in Staffordshire? I’ve not had any signal or 4G since this morning.
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James
(@mrr0am3r) reported
@VodafoneUK I know there’s an issue with broadband in my area atm, but it’s been down for 6 hours now, any chance you could give me some more info here? Thanks.
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roodskins
(@roodskins) reported
@VodafoneUK They don’t. They’re as poor now as they were 3 months ago. If they do change they usually become worse.
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Jonathan R
(@dustbindadR) reported
To anyone who might be considering @VodafoneUK broadband - don't sign up. When you get through to support if you're not cut off they simply 'pass' it on to 2nd line support - who never respond