Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Blackwood, Hengoed, Cardiff, and Merthyr Tydfil.

City	Problem Type	Report Time
Blackwood	Phone	11 hours ago
Hengoed	Phone	12 days ago
Cardiff	Wi-fi	13 days ago
Cardiff	Wi-fi	16 days ago
Cardiff	Wi-fi	17 days ago
Cardiff	TV	19 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  🌸 (@chelsjones_x) reported 4 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Christopher Cule (@Cule75Cule) reported 8 minutes ago from Tredegar, Wales

  @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

• 
  Rebecca Cogbill (@beccacogbill) reported 9 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  The Hayes (@toughcheese13) reported 10 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Tim Bishop (@WelshBish) reported 10 minutes ago from Caerphilly, Wales

  @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

• 
  Paul Vaughan (@PaulVaughan4) reported 12 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Laura 2022 (@beynonlv) reported 14 minutes ago from Cardiff, Wales

  Problems with mobile data twitter not loading images? @VodafoneUK

• 
  Claire Taylor (@taylored_beauty) reported 16 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  Craig James (@craigy_james) reported 16 minutes ago from Cardiff, Wales

  @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

• 
  Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported 18 minutes ago from Cardiff, Wales

  @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

• 
  Donna (@dmstokes) reported 19 minutes ago from Cardiff, Wales

  @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

• 
  Anthony Hughes (@martyrant) reported 21 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  Samantha Candiotes (@SamanthaCandio1) reported 26 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 34 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Jeremy Sparkes (@JeremySparkes) reported 42 minutes ago from Cardiff, Wales

  When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

• 
  Tomos V-W (@tomosvw) reported 51 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Paul Vaughan (@PaulVaughan4) reported 54 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Christopher Cule (@Cule75Cule) reported 56 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  OTS (@owaintaylorshaw) reported 57 minutes ago from Cardiff, Wales

  @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

• 
  Christopher Cule (@Cule75Cule) reported 59 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alun Richards (@AlunRichards11) reported 5 minutes ago

  @VodafoneUK can't make phone calls being told my network is not registered whats going on?

• 
  Jessica (@jesssicaw95) reported 8 minutes ago

  @VodafoneUK Hello any chance of any help?

• 
  Andrew 🍻 (@AndyArsenal17) reported 12 minutes ago

  Hi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.

• 
  Helena Corbin (@HelenaCorbin) reported 17 minutes ago

  @VodafoneUK providing a devastatingly awful service when trying to do a simple task of changing broadband. 3 months and countless calls, texts and emails initiated by them, I’m receiving different info from another Vodafone initiated call

• 
  Skip (@skipperburg) reported 19 minutes ago

  @VodafoneUK @MartinSLewis Vodafone cancelled my broadband in error and charging me termination fees. Nobody understands the complaint, 5 hrs on phone not resolved. Customer service dreadful, can you investigate them for bad service?

• 
  James McNab (@jamesmcnab) reported 21 minutes ago

  I've been a loyal customer to Vodafone/Vodacom for the past 13 years, but their network quality particularly in Europe is shocking. #vodafone @vodafone_es @VodafoneUK @vodafone

• 
  Euan Preston (@euanpreston) reported 21 minutes ago

  @VodafoneUK Had an experience that you for you to feed back to the correct team: New Business Broadband customer. Received Power Hub. Sticker and wifi card have incorrect details. Also the Support tel no supplied in the Quick Start Guide is wrong. It's missing a 3.

• 
  Pablo Newtavan (@newtavan) reported 22 minutes ago

  Still no signal. Do i send a smoke signal as i can't call you @VodafoneUK #echo #echo

• 
  Wail Zch (@WailZch) reported 23 minutes ago

  @VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.

• 
  Pragyan Ojha (@ThePragyanOjha) reported 23 minutes ago

  Vodafone 4G network is very slow, please take immediate action. Area Pine Code 271307 @VodafoneUK @VodafoneGroup @VodafoneDestek