Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Bridgend, Blackwood, Pontypridd, Pontyclun and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Christopher Cule
(@Cule75Cule) reported
from
Tredegar, Wales
@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kyzuto (Robert)
(@kyzuto) reported
@Typhoon_Lex @VodafoneUK I believe it’s that bad service XD
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Ray Wallace
(@RaymondWallace4) reported
@VodafoneUK a full week now without signal at IV4 !!!! When are we likely to get it back???
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Pete Hathaway🌸💜
(@PeterHathaway14) reported
Anyone else having problems using Twitter on @VodafoneUK over mobile network. Wifi is fine but when you switch to 4g pictures and videos will not load.
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Guy Partridge
(@GuyPartridge) reported
@VodafoneUK Twitter not working. Images and videos do not load using the vodafone network on app. If you visit the website, the whole website does not load. Please fix.
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Ian Wright
(@ianwr19ht) reported
@VodafoneUK Thanks Tom, but wouldn’t it be sensible to brief your Call Centre of current issues so that they can efficiently advise customers of the problem and not waste their time on top of the annoyance of the problem. Or would that be just too customer focused?
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Kerry Lowe
(@KM_Lowe) reported
@Top_CashBack @VodafoneUK @VodafoneUK are you not able to help with this??
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Bart 🏴
(@bartmnn1) reported
@VodafoneUK @mattamys 3 days with this issue and your "Technical team" didn't fix anything. Disastrous service.
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Rob moore🥩🥩🍺🍺
(@gonzrob71) reported
from
Lee Mill Bridge, England
@foden_man No picks coming through think there’s a problem with @VodafoneUK
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Karen Atherton
(@at41647117) reported
@VodafoneUK Hi Ben the problem got resolved eventually and got compensated £100 which was applied to my account although I actually lost £400 in lost wages but was told I couldn't be compensated for that so had to settle for money off account instead full name Karen Atherton
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Justin I'Onn 🔶 💫
(@justinionn) reported
Oh! The current problem with @VodafoneUK's 4G isn't just affecting Twitter media not being displayed. It's affecting Microsoft / Live services too. I thought my Microsoft account had been hacked, as I couldn't log-in... Turned on a VPN located in Manchester, and it worked.