Vodafone

Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 01/20/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, Cardiff, Blaina, Hengoed and Aberdare.

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City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomBlaina Internet
United KingdomHengoed Internet
United KingdomTreharris Internet

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • Welshspencer Russell S Downe (@Welshspencer) reported from Penarth, Wales

    @VodafoneUK when I call customer service I expect to be able to understand what they say

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BuffyIles Buffy Iles (@BuffyIles) reported

    @VodafoneUK I will assume from that response, that you are still acting like debt agencies with loyal customers, refusing upgrades as you assume customers can't budget their own money, and no longer want my 3 grand a year. Thanks. I'll continue to cancel each contract as it ends

  • sandeepluvsuall Sandy (@sandeepluvsuall) reported

    @VodafoneUK You system is really really bad. I have been on call from 8 am with no resolution. I'm on hold for over 2 hours. Can the technical team call me on 07846313161

  • jedmilward Jed (@jedmilward) reported

    @VodafoneUK I had a call back scheduled from vodafone this morning at 9:30 to sort out a 3 week issue I have had with activating my broadband, but no one called. I have no way to get back in contact with the same person. What can I do?

  • pbrown1875 paul brown (@pbrown1875) reported

    @VodafoneUK But you need to tell customers before you increase their bill I am yet to have any offucal communication from Vodafone regarding this and the increase includes extra add on from Vodafone! Horrendous service from Vodafone, and the network operates worse even though you charge more

  • v1tri0l Woof! (@v1tri0l) reported

    @VodafoneUK broadband installed yesterday, engineer explained that service should go live at midnight. Woke up this morning.... No broadband service. Can you help to sort it out?

  • MTLalley MTL (@MTLalley) reported

    @NadineDorries @VodafoneUK Penny savings compared to the billions you and your corrupt, inept, stupid, two faced liars stole through illegally awarded "contracts" to mates and donors, of which my kids kids will be paying for in decades to come... ****!

  • BuffyIles Buffy Iles (@BuffyIles) reported

    @VodafoneUK are you still demanding existing customers provide their income and expenditure details to upgrade existing contracts? Just checking if you still want me to carry on cancelling my multiple contracts with you, as you have no customer loyalty anymore

  • blythmancunian 🏍🏍Stephen🏍🏍 (@blythmancunian) reported

    @VodafoneUK Had the email about the 9.8% rise in price today. Question, will tis be more profit for the company or will you give the nation a better service and 5G to areas other than cities.

  • ClaireR29753648 Claire Reynolds (@ClaireR29753648) reported

    @VodafoneUK trying to contact an advisor to ask a query about the £60 extra you’re trying to charge me but can’t do that because I have to pay it first. Had nothing but hassle from @VodafoneUK. Can’t fix my phone even when paid through insurance for another

  • GR_Emeline Gr-Emeline they/she (@GR_Emeline) reported

    @VodafoneUK impossible to get through a human being on the the number you provide. I want to leave and talk to someone about my contract not be redirected to your live chat. Horrendous customer experience.