Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, and Ferndale.

City	Problem Type	Report Time
Cardiff	Internet	14 days ago
Ferndale	Wi-fi	28 days ago
Cardiff	Phone	2 months ago
Cardiff	Internet	2 months ago
Treharris	Internet	2 months ago
Caerphilly	Phone	3 months ago

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Emma Jones (@EmmaJones65) reported 17 seconds ago from Cardiff, Wales

  Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

• 
  Dan Tappin (@oitappin) reported 1 minute ago from Cardiff, Wales

  @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

• 
  Rachel Rowlands (@RaqueldeRowl) reported 1 minute ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Chris Page (@PAYG86) reported 5 minutes ago from Cardiff, Wales

  @muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever

• 
  Daniel John (@Daniel_John08) reported 19 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

• 
  Jeremy Sparkes (@JeremySparkes) reported 23 minutes ago from Cardiff, Wales

  When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

• 
  Tom Griffin (@TomOffTheRecord) reported 32 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Donna (@dmstokes) reported 35 minutes ago from Cardiff, Wales

  @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

• 
  Rodney Berman (@rodneyberman) reported 37 minutes ago from Cardiff, Wales

  @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

• 
  Lee Smith 🌻 (@djleekee) reported 37 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  Tom Griffin (@TomOffTheRecord) reported 41 minutes ago from Cardiff, Wales

  Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

• 
  Lydia (@LydiaM87) reported 45 minutes ago from Cardiff, Wales

  @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

• 
  Jason Bekker (@jasonbekker9) reported 48 minutes ago from Saint Brides Major, Wales

  @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

• 
  KD Hansford (@kdhanz) reported 48 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Rebecca Cogbill (@beccacogbill) reported 51 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  KD Hansford (@kdhanz) reported 52 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  🌸 (@chelsjones_x) reported 53 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported 56 minutes ago from Cardiff, Wales

  @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

• 
  The Hayes (@toughcheese13) reported 57 minutes ago from Tondu, Wales

  1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

• 
  KD Hansford (@kdhanz) reported 57 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heather Roberts (@HvrRoberts) reported 4 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

• 
  Nigel Leeder (@qm8tknfyjy) reported 5 minutes ago

  @SimonDanczuk @VodafoneUK No, no network makes money of it

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 5 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  Stuart1959 (@StuartT34021273) reported 6 minutes ago

  @edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬

• 
  Chekeeuk (@chekeeuk) reported 7 minutes ago

  @FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!

• 
  Nabootique (@Vince_Noir77) reported 11 minutes ago

  You can be with @VodafoneUK or you can support your country. You cant do both.

• 
  Fredi Threlfall (@markswife) reported 15 minutes ago

  @BenGrahamUK @errjustsaying Never @VodafoneUK or anywhere else.

• 
  Londonsnow (@Londonsnow251) reported 19 minutes ago

  So now know NEVER to use @VodafoneUK NEVER

• 
  Robert Kilcoyne (@robkilcoyne) reported 20 minutes ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

• 
  Gaz1313 (@pursseyg) reported 20 minutes ago

  @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).