Vodafone

Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 07/19/2024 13:25

July 19: Problems at Vodafone

Vodafone is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Tonypandy, Cardiff, Porth, Caerphilly, Hengoed, Abercynon, Pontypridd, Treorchy, Mountain Ash, Treharris and Bargoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Phone
United KingdomCardiff Phone
United KingdomPorth Total Blackout
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi
United KingdomHengoed Phone

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • SuzanneMRees1 Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • Michell43749136 Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • ThomasJMumford Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Tredegar, Wales

    @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • jasonbekker9 Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales

    @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • yamesh Yamesh (@yamesh) reported

    @VodafoneUK Adding a bundle for a single call was not my first thought when making an urgent call to deliver some bad news. Knew it wouldn't be cheap, but at basically £4.50 a minute it was an extortionate call and shameless profiteering on your part! Unreal.

  • mindupyourmind **** off (@mindupyourmind) reported

    @VodafoneUK I have been without Internet for almost 6 weeks you removed my Sky Copper and have failed to install fibre so you have removed my ability to access the Internet. Mobile access is intermittent and I have constant issues with the dongle provided.

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @debsvita Danger, swapping to @VodafoneUK broadband is problematic. I did it this week and they changed my number without telling me. Now anyone calling us gets a dead line. We are awaiting critical hi e calls we cannot receive. Vodafone said 24 hours to fix. They LIED. Still not fixed.

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @AlexkershawTSM Danger, swapping to @VodafoneUK broadband is problematic. I did it this week and they changed my number without telling me. Now anyone calling us gets a dead line. We are awaiting critical hi e calls we cannot receive. Vodafone said 24 hours to fix. They LIED. Still not fixed.

  • Awksom_P Online Shopper (@Awksom_P) reported

    @VodafoneUK There is a complaint open which is being ignored and chased via email.

  • prso9 Matt (@prso9) reported

    Here @VodafoneUK I'm trying to look on your site for broadband deals, but I keep getting messages saying theres a problem with your site. Tried on 3 different devices now. Tried online chat and got disconnected after 40 mins of waiting...

  • HarryMonk1 Tony Monk (@HarryMonk1) reported

    @VodafoneUK But surly a valued customer who has never strayed from the brand should not be made to look elsewhere?

  • ben_quick_pub Ben Quick (@ben_quick_pub) reported

    Hello @VodafoneUK I'm trying to log in to my account and am instantly told "We’re currently experiencing issues with our Digital services". I'd have thought that with making 9 thousand million profit in 2 years you could run a website. What's the crack?

  • RobertWells2013 Robert Wells (@RobertWells2013) reported

    @VodafoneUK I want all 3 of the calls I made today pulled & listened to for the issues I had trying to log this complaint. Vodafone have no lost me and I will not be paying the remaining of my contract. Inform me if you need anything else with regards to me leaving. 3/3

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @pifflevalve Danger, swapping to @VodafoneUK broadband is problematic. I did it this week and they changed my number without telling me. Now anyone calling us gets a dead line. We are awaiting critical hi e calls we cannot receive. Vodafone said 24 hours to fix. They LIED. Still not fixed.