Vodafone

Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/25/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Caerphilly, Treharris, Blaina and Hengoed.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomMerthyr Tydfil Phone
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • Welshspencer Russell S Downe (@Welshspencer) reported from Penarth, Wales

    @VodafoneUK when I call customer service I expect to be able to understand what they say

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

  • oitappin Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • HavanaPeople HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkAJessop Mark Jessop (@MarkAJessop) reported

    @VodafoneUK bought new phone, customer service rubbish. Incapable of porting number over. Call centre promise the earth, deliver nothing. Still waiting, having to use two phones. No contact back, continually have to chase, customer care non-existent.

  • mynydd001 Gareth Rowlands (@mynydd001) reported

    @VodafoneUK It's ok, Sky Mobile have provided me with a better spec product, ordered Friday here yesterday. 20years I've been a customer, think it's time to move on.

  • brit_battleaxe Christine Hamilton (@brit_battleaxe) reported

    @TweedyClown @VodafoneUK Stick to the brass speaking tube Tweedy - that won’t let you down! Xx

  • Chris_H_1971_ Chris Herbert (@Chris_H_1971_) reported

    Never believe a word you’re told by the customer service team at @VodafoneUK lies and false promises are the norm it would seem. You could learn a lot from how companies like Apple deal with customers.

  • themunchkinbear Andy (@themunchkinbear) reported

    @VodafoneUK Very poor quality audio.. #VodafoneTreats

  • SkyEcho7 SkyEcho7 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦉 (@SkyEcho7) reported

    @premnsikka All very well companies OFFERING Essential/Economy/Social tariffs BUT new customers NOT being connected to networks - At least that's my experience with @VodafoneUK partners with @CityFibre subcontracting to Kelly Communications - Applied 24.10.22 STILL no network connection

  • Gromit1701 Gromit (@Gromit1701) reported

    Hi @VodafoneUK my partner has had a terrible 3hours on the phone to 191 today. She did a order on your website but it didn't work so called and still not right. Any chance someone can ring her to sort it out? No one could today 😪 She is so upset. Thanks.

  • jon222268 Jon Allen (@jon222268) reported

    @VodafoneUK A shame that as a Vodafone uk customer, it is unlikely that you'll be able to use its 5G capabilities. Your 5G coverage in England is pathetic

  • dgreen1415 Dave Green (@dgreen1415) reported

    @TweedyClown @VodafoneUK Vodafone are literally the worst company ever to exist. Not the worst phone company, the worst company in entire human history

  • KirstySingleto9 Kirsty Singleton (@KirstySingleto9) reported

    @JulieRoadnight @VodafoneUK It’s nonsense to say its a time zone issue it’s dependent on the origin of your account people can (or could) use their app abroad. This is something that’s happened in last 24-48 hrs. My app doesn’t work + the UK app not on store and when you search online you get that message