Vodafone

Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/10/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Aberdare, Caerphilly, Bridgend, Blackwood, Pontypridd, Pontyclun, Hengoed and Tredegar.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomBridgend Total Blackout

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mattspencer89 Matt Spencer (@mattspencer89) reported

    @VodafoneUK what is the point in having a click & collect service if you still have to wait half an hour in a queue to collect you’re order and be told “we close at 6 so light not get to you”?

  • watters01 Ben (@watters01) reported

    @VodafoneUK Gettint really cross now that my broadband drops out every single night. Tonight has been the worst. Dropped out 10x and now won’t connect again. Go through the app the other day and chat and was told it would be sorted but it hasn’t. Please explain what is going on.

  • abioglobal AbiGlobal (@abioglobal) reported

    Crap experience upgrading phone plans with @VodafoneUK thru their app. I hear that other customers have fallen into the same trap. Somehow i now have 2 contracts and 2 sets of bills! To rectify, I have to switch to pay as you go and I won’t be able to make calls! #vodafoneiscrap

  • SusyNgadeu susy Ngadeu (@SusyNgadeu) reported

    @VodafoneUK told me I'd get a call within 48hours. Then told oh no we meant 2 working days. Guess they didn't mean that either. 2 months for broadband, hours on the phone, multiple broken promises, insulted by staff. Maybe that's why they won't return my calls.

  • PaulChantler Paul Chantler (@PaulChantler) reported

    Hello @VodafoneUK. My friend Jamie is thinking of switching to you. He's been waiting on Live Chat for 15 mins & is getting progressed through the queue. Several times he's been No 2 or No 1, only to be pushed back a few mins later to No 3 or 4. What a way to lose a new customer!

  • OllieThomas1992 Ollie Thomas (@OllieThomas1992) reported

    Why is it that I get absolutely no benefit when upgrading my phone, even though I'm an existing customer for many years with multiple contracts? @VodafoneUK

  • sharoneclane Sharon Lane (@sharoneclane) reported

    @VodafoneUK Hi, our Sure Signal has now been switched off - I’ve been able to switch my mobile to WiFi calling but my husband’s phone won’t allow him to switch it on for some reason. He now can’t make calls which isn’t ideal. What can he do? Thank you.

  • cholentyid aryeh🌍 (@cholentyid) reported

    @VodafoneUK network in Gateshead is terrible. sort it out plz

  • MHartleyGD Molly Hartley (@MHartleyGD) reported

    @VodafoneUK your website is not working once to the checkout on PC or mobile and I need to get my upgrade today. I've tried over the phone and not got anywhere. Can you confirm that the website is down?

  • watters01 Ben (@watters01) reported

    @VodafoneUK I haven’t done this yet and I can do, but my point is that this never happened with my previous supplier.