Vodafone outages and service status in Pontypridd, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 10 days ago |
|
Cardiff
|
Internet | 14 days ago |
|
Treharris
|
Internet | 23 days ago |
|
Caerphilly
|
Phone | 1 month ago |
|
Blackwood
|
Wi-fi | 2 months ago |
|
Treharris
|
Internet | 3 months ago |
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Wyn Emanuel (@WynfordE) reported from Cardiff, WalesHello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAnd now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Tim Bishop (@WelshBish) reported from Caerphilly, Wales@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
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Tim Hudson (@bmhud) reported from Tredegar, Wales@VodafoneUK can you help no broadband in our area??
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KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CiderVisor (@ryansilverfox) reported.@VodafoneUK Still no resolution to the outage in BS48. Unable to call you obviously as the network is down 😡🚮 #ukcustomerservice #ofcom
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🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reportedTalking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!
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Xtine 🌑 (@xtinexoop) reported@MichelleBeckett @SkyUK @VodafoneUK 18 months to find a buyer for mums flat so we paying DOUBLE council tax (£400), standing charges for utilities and £270 a month service charge as her flat is sheltered complex - so £700ish a month for an empty flat with no services being used! Hopefully we'll complete soon.
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⚽️dave"DJ"beckett⚽️ (@Beck15Dave) reportedI've stopped entering the @VodafoneUK rewards as I've NEVER won a single thing.... I've been asking everywhere but nobody has ever claimed to have won. Bit bollocks really....
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Ann (@annockh) reported@MichelleBeckett @SkyUK @VodafoneUK I had so much trouble with virgin when my mother died. I said I was ending the contract. 10 mins later they rang to offer her new channels free if she stayed. I replied “ she’s bloody dead and and God has sky in heaven.” They got the point! I’d even emailed.
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CJ 🍉🌈 (@____CJ______) reported@MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!
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TykeWalker (@rifirth) reported@VodafoneUK can you tell me when your app will be up and running again. It says it’s down for planned maintenance which is not helpful during a business day
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david Baillie (@ferrettrout1) reported@VodafoneUK Hi I got a call from someone but i missed it I don't know how long they waited for me to answer my mobile phone I am a Vodafone UK customer and would like to find out
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Hellie Roo (@MissHellieRoo) reported@VodafoneUK I was looking to upgrade but you're trying to charge more for the airtime plan on an S26 than an iPhone17 - for the same airtime plan! Obviously the device plans are different but why a £10pm difference for the same airtime service? Make it make sense.
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Julie McMahon (@JulieMc77303454) reported@MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name