Vodafone

Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 01/12/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Blaina, Hengoed, Treharris and Aberdare.

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City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomBlaina Internet
United KingdomHengoed Internet
United KingdomTreharris Internet
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Michell43749136 Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • thejoolzman Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Tredegar, Wales

    @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • SuzanneMRees1 Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • ThomasJMumford Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • jasonbekker9 Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales

    @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • KieranRTP 🏳️‍🌈Kieran’s back 👀🏳️‍🌈 (@KieranRTP) reported

    PUBLIC SERVICE ANNOUNCEMENT PT3 @VodafoneUK @VodafoneGroup It’s also very reassuring that if there is a 3rd party added to your account by them, they can’t remove or restrict the account. Apparently their “fraud team” can’t look into that if you want your account secure.

  • thedanware the danware (@thedanware) reported

    @VodafoneUK For a business that only keeps it sales lines open, but never answers any other lines, it is a very clear red flag to keep away from @VodafoneUK!

  • thedanware the danware (@thedanware) reported

    @VodafoneUK And sure enough, nobody replied. Worst service ever - do not use @VodafoneUK or trust anything they say!!

  • nickmb84 nick (@nickmb84) reported

    @VodafoneUK @CostaCoffee who’s idea was it to offer free drinks on #verymerewards but charge 5,10,15,25p for the privilege as virtually all drinks are more expensive than the offer - Terrible promo! 🥱

  • ShelbyBryn ShelBryn 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@ShelbyBryn) reported

    @VodafoneUK - even after @GeorgeMonbiot exposed yr dire customer service experience, yr advisors don’t care. I’ve landline, broadband & cellphone a/c (2 lines not working) & yr advisor told me I didn’t have an a/c then refused access despite me giving bank & security details.

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported

    @VodafoneUK I tried your bot before tweeting and that was a waste of time as my account is not active until installation complete, which hasn't happened due to a mess up between you, Kelly's & @CityFibre which will now cost me money & may even leave me without a phone/broadband service.

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @VodafoneUK No sorry it doesn’t work there’s nowhere stating where to cancel it

  • RUG_CLEANER_UK We Clean Any Rug (@RUG_CLEANER_UK) reported

    @VodafoneUK It is a problem with the account and with your services in general..been with an online assistant for an hour and getting nowhere

  • RUG_CLEANER_UK We Clean Any Rug (@RUG_CLEANER_UK) reported

    @VodafoneUK do not use Vodafone they have poor signal and poor customer service . My Phone not worked for days and no way to contact them

  • KieranRTP 🏳️‍🌈Kieran’s back 👀🏳️‍🌈 (@KieranRTP) reported

    PUBLIC SERVICE ANNOUNCEMENT: @VodafoneUK are trash and like to add random people to your account without your knowledge. After telling them repeatedly you don’t know this person, they provide you with a full name and rough DOB.