Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Treharris, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
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| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK Please try to read my previous response. I am not sending my details on Twitter. If you were really concerned and not automated as it seems, I can send you my landline and you can call me and then I can provide you with my details. Again it reads like very poor customer service!
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Natasha Porter
(@NPorter83) reported
Extraordinary email from @VodafoneUK to tell me that phone contract cost is going up by (the max allowed in the contract) 4.5%. Given CPI is at 0.6%, not clear what the additional 3.9% is covering? What exactly are these "additional costs of operating our network"?
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Jane
(@janewakefield81) reported
@VodafoneUK Hello again, yes it's that time again where I ask you to check the network as my coverage is either at 1 bar or none. Wf3 area. Your status check shows now issue but everyone in village is having same issue.
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Peter
(@peterjam) reported
@darrengrimes_ @VodafoneUK Looks like a few 'customer modifications' have been made to that master socket. I'm sure you'll be popular with whichever engineer ends up fixing it once Vodaphone and Openreach have played ping-pong with your fault.
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RhiannaLoisChard
(@RhiannaChard) reported
@UlrikeZiemer @VodafoneUK Same problem with me, @VodafoneUK aren’t even willing to try a new router to double check that’s not the problem, even though that was suggested by the engineer.
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK How about if I send you my landline number privately and you give me a call? I am very doubtful of your promises as I have spent the last 2 weeks to fix my WiFi and even an engineer confirming the fault didn’t help.
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Danniella.
(@dxnniella) reported
Okay cool, I’m not the only one with data issues on Vodafone @VodafoneUK
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Barry Jeavons
(@BeeJayMK) reported
@darrengrimes_ @VodafoneUK Darren has a staggeringly impressive record of showing how stupid he is.
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Sebster™🇾🇪🔱🔰
(@Sebmeister) reported
@darrengrimes_ @VodafoneUK Assuming that’s a genuine image of your current internet socket I would advise you to seek help as that’s a danger Corbyn promised free fibre broadband for every home It would look nothing like that! If that’s how you roll your sockets than you might be a few connections short.
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Charles Evans
(@evangxr) reported
@VodafoneUK I've had a notification that I have won a prize through VeryMe. Now the app won't open, is this a known issue?