Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Vodafone
Vodafone is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontypridd, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 21 hours ago |
|
Cardiff
|
Wi-fi | 2 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
TV | 8 days ago |
|
Cardiff
|
TV | 8 days ago |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬 (@pixieglas) reported from Cardiff, Wales@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Tim Bishop (@WelshBish) reported from Caerphilly, Wales@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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The Hayes (@toughcheese13) reported from Tondu, Wales1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Jeremy Sparkes (@JeremySparkes) reported from Cardiff, WalesWhen will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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J∆MES VIΠCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Kellie Thorne (@kelliethorne) reported from Cardiff, Wales@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Peter N (@gooner1947) reported from Blackwood, WalesI have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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The Hayes (@toughcheese13) reported from Tondu, WalesThe @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK when I port my number over to my account do I call customer service?
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Wyn Emanuel (@WynfordE) reported from Cardiff, WalesHello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
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Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesJust talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bistua Nuova (@BistuaNuova) reportedAfter almost 12 years with @VodafoneUK, I have moved my PAYG U.K. SIM to @ThreeUK, and it was the best thing I’ve done recently! @VodafoneUK’s unfriendly and complicated way (the only option is to have a BOT chat) to easily top up one’s PAYG data was the main reason! Never again!
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Hannah (@Hannah14314313) reported@VodafoneUK broadband down AGAIN in my area! All work currently being done using mobile data, I hope there will be reimbursements this time!
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George French (@__OST__) reported@VodafoneUK Customer service skills of a trifle
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George French (@__OST__) reported@VodafoneUK Sent a DM got answers by a BOT that can’t answer any questions with no further options! Poor
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MatrixAnalysis (@Fran115MW) reported@VodafoneUK Hi, it's supposed to be fixed so I'm told this morning, yet it broke down at 8am for 20 mins! Yesterday I was told you needed to send an engineer out to the junction box, today I've been told that wasn't the case, and it's sorted from afar, yesterday I was supposed to get a call
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Rhian Doyle (@rhiandoyle67) reported@O2 I’ve never had SO many spam texts since moving to you . Three in the last hour / these are just a few from last few days . I send them to 7726 but you do nothing beginning to this you send our numbers out for this type of thing. I have two kids on @VodafoneUK and not one !
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Lolo (@LoloWahala) reported@VodafoneUK It has now been 2 weeks without broadband although you don't even seem to know or care about it. Yesterday on chat you had the audacity to ask me how many days it has been and what the fault is, does your support team works from paper notes maybe?
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Oliver Neilson (@OCMN) reported@VodafoneUK could someone please help we are on hold with your customer service when all we want to do is rearrange an engineer, we have tried web chat but been told to phone customer service but we have been on hold for over 1 hour???
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Helen Alred (@ReflexologyHA) reported@VodafoneUK Hi it's just shutting down when I type a message
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GarfieldTheCat (@GarfieldTheCa15) reported@VodafoneUK - Good morning. My broadband service has switched to a new provider today. Do you require your router to be returned to you? I was out of contract with you.