Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Treharris, Cardiff, Aberdare, Caerphilly, Bridgend and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Treharris |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline McKay
(@cazzmck) reported
@VodafoneUK 21days (17working days) and 6 conversations with your staff, multiple "escalations" and I'm still waiting on my refund, yet you managed to take the money from me instantly 🤔. Refund is due to an error on your part too. How is this acceptable customer service?? 😠🙄
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Alex 🌐
(@ajr_codes) reported
Trying to leave @VodafoneGroup @VodafoneUK : - Unable to get a PAC code - Unable to leave vi website - The AI, ToBi, support agent was totally useless - I was unable to get the voice recognition via 191 to understand wtf I was on about - Constantly disconnected to online chat
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Stan
(@cyberfreak1177) reported
@VodafoneUK love paying for a service that straight up doesn't work. Pay for 5G, can't even access anything on 4G
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Staceyhillx
(@staceyhillx) reported
@VodafoneUK I have been helping my mum with her broadband 45mins waiting on the phone for the women to then hang up 😭 Frustrating day
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Sam M
(@Sam_McK_88) reported
@l_oc81 @VodafoneUK Are you quite close to the ROI border by any chance? Sounds like it's flicking between NI/ROI networks depending which is stronger. Should be able to fix to one network in Network settings to stop that happening.
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Ian Gillespie
(@IanRobGill) reported
@VodafoneUK No point I’ve spoken to your tech support in Egypt and customer services and no-one could/would help. Openreach called to look at it and even said you shouldn’t have been sold the faster package as your line can’t sustain that. So was lied to to by @VodafoneUK
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Leanne O’Connor
(@l_oc81) reported
@drummsinead @VodafoneUK Just said that I’m picking up signal of a ROI mast and to check what marketing preferences I had turned on via the app. I don’t think I’ve ever looked at it.
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Mandy Li
(@hkstli) reported
2/3 whenever I called @VodafoneUK or login, the system linked to my @VOXI_UK ac/ and said there's error. I was talking to VDF online CS, then directed me to VOXI CS, now I'm re-directed to VDF AGAIN. Voxi CS told I can't have both VDF and VOXI. Does it mean I have to cancel one??
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Neil Oakley
(@Neenat14) reported
@VodafoneUK dont know how to treat customers, i am appalled. Shocking
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J
(@jamesdude11) reported
@VodafoneUK When I took out my contract I asked you to remove securenet. Over 6 months later I keep being billed for this, which I never wanted. Please remove this from my account and credit. 🙏🙏🙏🙏