Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Blackwood, Hengoed, and Cardiff.

City	Problem Type	Report Time
Blackwood	Phone	13 days ago
Hengoed	Phone	25 days ago
Cardiff	Wi-fi	26 days ago
Cardiff	Wi-fi	29 days ago
Cardiff	Wi-fi	30 days ago
Cardiff	TV	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Tom Griffin (@TomOffTheRecord) reported 1 minute ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 4 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Anthony Hughes (@martyrant) reported 6 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  Peter N (@gooner1947) reported 6 minutes ago from Blackwood, Wales

  I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

• 
  Ade (@Bubwal) reported 7 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Niki Haggerty-James (@NicholajamesNj) reported 8 minutes ago from Bridgend, Wales

  @VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

• 
  Holly Harrison (@Harrison2995) reported 10 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Samantha Candiotes (@SamanthaCandio1) reported 13 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  KD Hansford (@kdhanz) reported 22 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 22 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Jason Bekker (@jasonbekker9) reported 23 minutes ago from Saint Brides Major, Wales

  @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 23 minutes ago from Caerphilly, Wales

  Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 24 minutes ago from Dinas Powys, Wales

  @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 32 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Christopher Cule (@Cule75Cule) reported 32 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Christopher Cule (@Cule75Cule) reported 34 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Jules Morgan (@thejoolzman) reported 38 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Kellie Thorne (@kelliethorne) reported 46 minutes ago from Cardiff, Wales

  @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

• 
  Paul Vaughan (@PaulVaughan4) reported 51 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Tim Hudson (@bmhud) reported 56 minutes ago from Tredegar, Wales

  @VodafoneUK can you help no broadband in our area??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nitten G (@SimplyNG24) reported 4 minutes ago

  In the UK, regulators would have had forced @VodafoneUK to immediately issue a refund for lack of service. But here in India, all you have to do is pay a bribe to officials and ministers. They will ignore all the consumer complaints.

• 
  Dr Edinam Dean Eton (@edinamdean) reported 6 minutes ago

  @VodafoneUK why exactly are you charging us so much every month, for the most inconsistent mobile service in the country?

• 
  Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported 13 minutes ago

  @VodafoneUK Any issues with 5G in Watford today?

• 
  DiKey (@xcetveli) reported 15 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  Dann 🧜🏼‍♀️ (@DPB037) reported 16 minutes ago

  @VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.

• 
  Scott (@scottmacg3469) reported 16 minutes ago

  @VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.

• 
  SB78 (@Steve_Butler) reported 17 minutes ago

  @VodafoneUK Ever since I switched to you I've had connectivity problems I've constantly called for help & nothing works Luckily my contract runs out in a couple of months Can't wait I regret switching to you Can't wait to leave

• 
  Beth (@bethroberts14x) reported 17 minutes ago

  @tiktok_uk @VodafoneUK I have charges being made to my Vodafone account that are coming from TikTok and aren’t me. Vodafone are telling me to discuss with TikTok as it’s not their problem. Vodafone should have placed a block on third party spending last…

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 20 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  Josh Peel (@joshorangepeel) reported 20 minutes ago

  @VodafoneUK waste of time speaking to complaint manager, couldn't even make sense , telling me "cant do anything for me" NO ITS THAT YOU REFUSE TO DO ANYTHING absolutely evil company . CUSTOME LOYALTY MEANS NOTHING TO THESE PEOPLE ANYMORE