Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Caerphilly, Treharris, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vor_Jakar
(@JakarVor) reported
@Crownyy93 @VodafoneUK So sorry your internet is down. Hope they actually due something to get it fixed.
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Jenn ✨ ⋆
(@JennieLy) reported
@VodafoneUK hi! I upgraded my contact yesterday and got an email confirming my nee handset it not my new plan or when it would start? Can you help?
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Claire Hachem
(@ClaireHachem) reported
@VodafoneUK I am done with Vodafone!!!! Regret to say it is a **** company with 0 customer service
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Karimbo
(@karimmboww) reported
@VodafoneUK **** YOUUU STRAIGHT TO ******* DEATH YOU BUNCH OF LUNATIC ********
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Steve
(@sdb1979) reported
@VodafoneUK Thought not, that would be good customer relations 🙄 Oh, well...On to the next idea.
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clare ******
(@claresanger) reported
@VodafoneUK Would be happy if you didn’t keep cutting me off when I’ve already paid the bill, your advisors are rude and unhelpful and your automated system takes you round and round and get nowhere
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jenny
(@Jen_Illustrates) reported
@VodafoneUK You’re having a laugh, aren’t you? The live chat service on the website didn’t work at all. Himself has had to go through the naff AI on the app, got passed to a ‘person’ & was then passed up the chain to what seems to be a real person that’s able to deviate from the script
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Andy Marson
(@AndyM69) reported
@VodafoneUK I’ve tried twice to cancel my service with you and you have not completed the request, I’m at risk of you affecting my credit rating. As a service company that has this power you should have the necessary technology and process to make sure this does not happen.
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Mike
(@r1b1ker) reported
Hey @VodafoneUK Your website still logs you out due to inactivity when in an active live chat session, no warning it's about to time out either. Whoever changed the login process recently really doesn't seem to have a clue what they are doing.
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Emma
(@EmmaS_1989) reported
@VodafoneUK Hi, my case was escalated to another team on Wednesday and I was told that I would have heard what is going to happen, yesterday, but I’ve heard nothing. Can you help me? Thanks!