Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Blaina, Hengoed, Treharris and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Blaina |
Internet | |
| Hengoed |
Internet | |
| Treharris |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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SF
(@guileless_1) reported
@VodafoneUK @WinterWonderLDN Now I am on phone to Vodafone for help holding for past one hour and non of your staff has clue what is going on . They keep transferring from one agent to another, repeatedly putting me on hold, then saying system is refreshing. I begging them that let me pay as I have racked
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Des Vertannes
(@DMSV) reported
@VodafoneUK Now after being on the phone for almost 1 hour & 15 mins, I explain the situation AGAIN. I’m told to wait 3 mins. Another 3 mins! Then I’m put on hold & ….get cut off! No surprise, no-one bothers to call me back. The WORST customer service I’ve ever experienced.
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Luke Twomey
(@LukeDTwomey) reported
@VodafoneUK Absolute worst customer service I have ever experienced. Able to switch to a plan in my online account, realised I clicked on the wrong one so phoned to switch to the correct one and I’m now being told it was a mistake and I was not eligible.
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Nana!
(@SheilaTnowC) reported
@hrvycc @VodafoneUK Yes the problem has all been resolved now, phone arrived and they contacted me and apologised, #vodafone redeemed themselves and I did post that lower down in tweets!
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Des Vertannes
(@DMSV) reported
@VodafoneUK …I’m told we can change order, but I have to speak to ‘Returns’ to cancel the order I don’t have!!! Then after supposedly waiting to be put through to ‘Returns Dept’ and being put further on hold…a fresh agent answers from a call centre & asks ‘how she can help?’
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Murchadha
(@NextGenJon) reported
@VodafoneUK Hi Charlotte, It's just disappointing that the 1st time I have had an issue with Vodafone I received a really poor customer service experience. It turned out that it wasn't the fault of Vodafone...a contractor had unplugged my broadband from the cabinet, cutting me off for a day.
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Mohit Dhingra
(@mohdhingra) reported
@VodafoneUK been passed around different teams as no one knows how to cancel my contract. On hold for 58 mins. 2 of 2
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LW 🌞🎗
(@Bredebeck) reported
@vodafoneuknews @VodafoneUK So after masses of calls and being cut off... one idiot agent told me to call an 0844 number for 'complaints' department! Premium number... I think he was either super incompetent or vindictive! #ombudsman next port of call!
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Davvyko
(@davvyko) reported
@emmeko81 @VodafoneUK Told you to come back to @VodafoneUK, for network & customer service they are miles better than the rest, easily the best going 🙌🏻👌🏻👍🏻
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Rich Bishop 😷
(@richbishop) reported
Three calls in two days from "@VodafoneUK Business Support" wanting to talk about a "Telecom's review" - each time I've told them not to call back. So are @VodafoneUK ignoring my right to have my details removed? Or do they need to take action against scammers using their name?