Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Vodafone
Vodafone is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Aberdare, Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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knowgum #FBPA #NHSLove #proEU #GTTO 3.5%
(@UKnoGum) reported
@GeorgeMonbiot @BillyVacant @VodafoneUK From experience, some companies are compassionate & genuinely do all they can to help after a bereavement. Others, are utterly useless to the point of obstruction. Companies that make things more stressful at such a difficult time do not deserve our custom.
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Dame Quiet One For PM
(@AggieMoo1) reported
@VodafoneUK @GeorgeMonbiot Due to other reasons I finished with Vodafone. Customer service horrendous. Wouldn't ever use them again.
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peaceful
(@Peacefu17647442) reported
@GeorgeMonbiot @VodafoneUK Legally they cant do anything. Hes not responsible if its her debt. Dont answer the phone. Tell them you have no idea who that is and hang up.
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Dave Vetter
(@davidrvetter) reported
@VodafoneUK @GeorgeMonbiot What's extraordinary about this reply is it confirms not only that inappropriate, inhuman responses are a matter of policy on the part of Vodaphone customer services, but that such responses are the absolute best the company can do.
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Leigh Pankhurst 🇬🇧🇺🇦
(@LeighPankhurst1) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK Vodafone are literal bullshit. I will never ever go back to them.
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anti-influencer
(@118huntervasser) reported
@ArdMsen @VodafoneUK @GeorgeMonbiot exactly and stop assuming everyone knows what your stupid acronyms mean that you made up last week.
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Otters
(@otterjotters) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK did exactly the same with me when I switched broadband provider. I wonder just how much money they make from people who don't keep an eye on their direct debits? I'll never go back to them.
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Craig Tildesley
(@Odin2001iom) reported
@GeorgeMonbiot @VodafoneUK they gave us a dongle while we had a bband issue, was shocked to get a ~£400 bill. They claimed the dongle was only for 50Gb and I knew this. when challenged they reviewed the tape and gave me back the money despite saying they couldn't find the recording
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Rider
(@pedaldancer123) reported
@VodafoneUK @GeorgeMonbiot Bloody hell. The sensitivity of a brick. Idiot company
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Libby
(@melodytoone) reported
@VodafoneUK @GeorgeMonbiot Why don’t you get one of your staff to phone George and sort this out. It’s appalling customer service.