Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Ferndale, Cardiff, and Treharris.

City	Problem Type	Report Time
Ferndale	Wi-fi	7 days ago
Cardiff	Phone	30 days ago
Cardiff	Internet	1 month ago
Treharris	Internet	1 month ago
Caerphilly	Phone	2 months ago
Blackwood	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Daniel John (@Daniel_John08) reported 3 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Jules Morgan (@thejoolzman) reported 6 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Dan Tappin (@oitappin) reported 6 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

• 
  Paul Vaughan (@PaulVaughan4) reported 7 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  🌸 (@chelsjones_x) reported 10 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Anthony Hughes (@martyrant) reported 10 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  Tom Mumford (@ThomasJMumford) reported 11 minutes ago from Cardiff, Wales

  @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

• 
  Kellie Thorne (@kelliethorne) reported 19 minutes ago from Cardiff, Wales

  @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

• 
  Lee Smith 🌻 (@djleekee) reported 22 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  Donna (@dmstokes) reported 22 minutes ago from Cardiff, Wales

  @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

• 
  Christopher Cule (@Cule75Cule) reported 23 minutes ago from Tredegar, Wales

  @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

• 
  Paul Vaughan (@PaulVaughan4) reported 32 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 34 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  HavanaPeopleSalsa (@HavanaPeople) reported 36 minutes ago from Cardiff, Wales

  @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

• 
  Russell S Downe (@Welshspencer) reported 43 minutes ago from Penarth, Wales

  @VodafoneUK when I call customer service I expect to be able to understand what they say

• 
  Ade (@Bubwal) reported 45 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Neil (@neilbennett0707) reported 45 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Tom Griffin (@TomOffTheRecord) reported 45 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Christopher Cule (@Cule75Cule) reported 51 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 60 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ross Henderson  (@rsmck) reported 8 minutes ago

  @AJRAllModCons @VodafoneUK I had a very similar problem. It took threats of legal action to get Vodafone to fix it. Which they eventually did. But almost the same situation too. I had a service that never worked cancelled and returned the router and then they claimed it was never cancelled.

• 
  Roxy (@roxycampbell) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss. The DVLA were terrible for me, they said that they could only refund mum's car tax from the date they received the form, not when it was dated. I had done it to the end of month, as they don't do partials, and lost an extra month because it that.

• 
  Paul Ryan (@pjryan51) reported 11 minutes ago

  Given up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !

• 
  P-Man (@pmiddy78) reported 15 minutes ago

  @MattHuddyHudson @VodafoneUK @O2 Mate, the customer service for Vodafone is so, so, bad!

• 
  LovelifeLoveLowe (@debbsno1) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.

• 
  Mat Oliver (@CrackedRearView) reported 16 minutes ago

  @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!

• 
  dash (@dashiellwood) reported 21 minutes ago

  @VodafoneUK your fraud line connects directly to the regular customer phone line - do you have an actual contact number for the fraud team?

• 
  Bruce Danton (@BruceD16659) reported 23 minutes ago

  @davegarryfish @AvantiWestCoast @VodafoneUK Very bad there then too?

• 
  Jan (@jan6474) reported 24 minutes ago

  @AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.

• 
  Shamim Stokes (@Shamimstokes) reported 24 minutes ago

  @VodafoneUK ridiculous service, both online and in store! Get a grip. What happened to customer service? A 14 month old phone and to change the battery you need my phone for 14 days!!!! Seriously not acceptable