Vodafone outages and service status in Pontypridd, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Vodafone
Vodafone is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Blackwood, Hengoed, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris
|
Internet | 25 days ago |
|
Blackwood
|
Phone | 1 month ago |
|
Hengoed
|
Phone | 2 months ago |
|
Cardiff
|
Wi-fi | 2 months ago |
|
Cardiff
|
Wi-fi | 2 months ago |
|
Cardiff
|
Wi-fi | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Peter N (@gooner1947) reported from Blackwood, WalesI have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK when I port my number over to my account do I call customer service?
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Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
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Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAlways a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK why haven’t I got phone signal ?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Navierstokes (@Navierstokes69) reported@VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.
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Graham Wharton (@Graham_Wharton) reported@KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.
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Benno (@ism_or_phobe) reportedBought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous
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Calum Campbell (@CalumCa70143010) reported@VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means
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Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported@VodafoneUK Worst service experience .
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Carol Hibbert (@carolhibbert51) reported@KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!
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Water With Aman (@WAman29857) reported@VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)
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Rob Smith (@robsmithrugby) reportedWhat a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”
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Paul Frost (@paulfrost_me) reported@KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?
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Crypto_Sim (@Sim__Bur) reported@VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me