Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (17%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, Blaina, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Blaina |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
-
Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
-
Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.
-
Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
-
Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
-
Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
-
Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
-
Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
-
Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
-
🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
-
Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!
-
Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
-
Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
-
Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
-
Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
-
Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
-
Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
-
peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
-
Christopher Cule
(@Cule75Cule) reported
from
Tredegar, Wales
@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
-
Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
LP_Degen
(@LP_Degen) reported
@VodafoneUK There’s no point, I end up spending hours with your trying to sort it. Get a different answer every time and all you do is apologise. I’m fed up of you’re meaningless apologise. I can’t wait for my contract to end, as I’m not getting the service I’m paying for!
-
Bad4Business
(@BusinessBad4) reported
@VodafoneUK 2 hours I've waited for a 1 hour callback. If you need help using a phone, may I recommend 3 mobile, O2, or even EE. They always respond to customers and provide what's paid for! We will wait until you want our money before we talk! #CancelledDirectDebit #EpicFail
-
Joy Debenham Burton💜
(@ziegfieldstar) reported
@VodafoneUK I am absolutely sick of having virtually no signal most of the time on the ground floor of my house & not much better upstairs either ! Been going on for weeks. Incoming calls don’t ring Time to change provider after 25+ years
-
LP_Degen
(@LP_Degen) reported
@VodafoneUK As I’ve said I’ve spent hours with your customer services, checked phone settings which wasn’t the case, changed SIM card which didn’t work. After which you told me my area is patchy. As I said I’m done dealing with your customer services. I’m paying for a service I can’t use.
-
Brian Davies
(@BrianDa99387219) reported
@VodafoneUK Rang yesterday to do an early upgrade, spoke to a guy who assured me he could help. Was on hold for nearly minutes while he was trying to get it authorised and then got cut off. Rang back was told there was nothing they could do until my contract ends in November! Then I'll move
-
LP_Degen
(@LP_Degen) reported
@VodafoneUK As I said I’ve gone through all of this before when I spent 15+ hours with your customer services, now I’m just making sure people don’t make the same mistake I did and sign up with @VodafoneUK
-
Villain for Circumstance 🃏
(@julesnas) reported
@VOXI_UK @VodafoneUK @trustedreviews Sadly after my web chat experience and my phone being disconnected today I’d never recommend this service . Hopefully someone can answer my DM today .
-
Sara
(@Saralou811) reported
@VodafoneUK Hey @VodafoneUK you were quick to answer my tweet but now the conversation is private you're back to yore infamous appalling customer "service"
-
Olli Usher
(@Usher345) reported
@VodafoneUK Vodafone can you please sort out your customers service it shouldn't take hours to find out whether or not your broadband is down in your area Still non the wiser for SW6
-
Antje K ❄️
(@KunertAntje) reported
@VodafoneUK - wow - a lesson in how to lose customers: have been trying up upgrade my daughter’s pay as you go to a monthly contract. My account online doesn’t work, I got cut off from a customer service call last week and no-one called back and now no agents available???