Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Treharris, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
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| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Christopher Cule
(@Cule75Cule) reported
from
Tredegar, Wales
@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart King
(@Stubiquitous) reported
@VodafoneUK wait time 11-22 minutes, I’ve been on for 1hr 56 minutes. Any chance you can help take a pac code over DPM
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Ash
(@ashfaq_555) reported
@VodafoneUK for the last year or so my Vodafone signals for data in se London have been bad. To the point where I want to leave Vodafone forever. I’ve been doing Speedtest and it shows my nearest tower is in Watford other side of London. Is that my closest tower?
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Andrew Charlwood
(@Andy_Charlwood) reported
@VodafoneUK I submitted a complaint through the online form on the 14/11, the automatic email states 5 days is the expected response time and I've not heard anything. When should I expect a response?
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Arbarb9691
(@arbarb9691) reported
@VodafoneUK appalled at your service!! After trying to call twice to speak with someone, both occasions on hold for over an hour and then cut off...DISGUSTED!! Cannot get answer for my query online or on the app (which keeps crashing) #leavevodafone #badservice #avoidvodafone
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Daniel Hill
(@Danielhillactor) reported
@VodafoneUK It’s just been sorted by one of the customer service called ‘Ken’ please reward him- he’s the only one to sort it out- six days 40 hours-
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Just a marmot
(@yesimamarmot) reported
@VodafoneUK I'm not a customer with you but wanted to switch based on the rewards you offer, but you're saying these can change regularly?
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Sean
(@seanabletthotm1) reported
Over the past 5 weeks I have experienced some of the worst customer service possible, courtesy of @VodafoneUK. I still have an outstanding issue. Vodafone's strategy of preventing customers from contacting them appears to be a winning one. I would urge everyone to leave them asap
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Kieran
(@TheRealKieran95) reported
@VodafoneUK why is the live chat so poor? It doesn't even add me to a que
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Meaney
(@Meaney44) reported
@VodafoneUK Worst customer service I have ever received. Bar none.
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Paul Khosla
(@paulkhosla007) reported
Currently on my naughty list... @lufthansa who think ignoring refund requests for first class tickets is acceptable. @HyperopticCS who refuse to acknowledge the issue is with the circuit and not my equipment (ps guys I work in IT) @VodafoneUK who still owe me a call 1/2