Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Wi-fi (14%)
-
Phone (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed, Tredegar and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone | |
| Caerphilly |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
-
Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
-
Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
-
Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
-
Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
-
Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
-
Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
-
Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
-
Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
-
Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
-
J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
-
Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
-
Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
-
Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
-
Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
-
peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
-
🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
-
Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Ross McKissock
(@rgmckissock) reported
@VodafoneUK Thanks for the copy and paste message, some great detail in there as to what the nature of the problem is. There is no way your /openreach engineers don’t have a projected time to resolve, what this shows is the total contempt towards your customers by not sharing.
-
Ross McKissock
(@rgmckissock) reported
@VodafoneUK @OmbudServices Thanks Alex- as we are now into unknown duration territory e.g. this could be a further number of days outage, what contingency do you have in place for your customers- what are our options if not on voda mobile for data tethering. People still need to work.
-
Harry
(@HadoukenHarry) reported
@VodafoneUK Worst network I've ever used.
-
Ross McKissock
(@rgmckissock) reported
@VodafoneUK How can you help us if you can’t give us any information? you need to be managing people’s expectations and a good start will be resolution timescale. Just be honest with people if it’s bad news. Think you owe us an explanation as a minimum- it’s almost 24hrs @OmbudServices
-
John Adamson
(@Anorak_East) reported
@shanejill1 @VodafoneUK Yes it’s a major pain - daughter was trying to do an online course when it went down. And of course all my Alexa controlled devices won’t work. That’s every light in the house!
-
Loren Griffith
(@1LGriff) reported
@VodafoneUK Still no Internet in Norwich since 12:30 on the 16th. Please don't hide what has happened, your customers will give you a break if you are transparent & honest! Been hacked? Major IT systems failure? Help us understand and manage our expectations, please.
-
🎮Airlessmean 🎮
(@Airlessmean) reported
@VodafoneUK Yea but say edale, snakepass etc there is no signal /data at all, now if u go to EE your great for it all.... there's no 2g/3g/4g on your network at all... just get the not registed on network.. I think I'm gonna change over next contract. Just abysmal service these days :(
-
Kieran Maloney
(@KieranMaloney10) reported
@VodafoneUK Still down
-
Mark Lay
(@big_man_ml_14) reported
@VodafoneUK @richieprawn Out in CO5, very annoying to have no time frame. Take it as we are coming up to 24 hours without a service which impacts many others that our bill will be discounted? Do you have any other solutions???
-
Chade
(@daysleepingloon) reported
@VodafoneUK @rgmckissock @OmbudServices Even a tweet letting us know there was a problem would have been extremely useful and stopped us all switching off and on endlessly and hunting around to find out whether it was just us or a Vodafone issue.