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Vodafone outages and service status in Pontypridd, Wales

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 23, 3:06 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, and Blackwood.

CityProblem TypeReport Time
Treharris Internet 7 days ago
Caerphilly Phone 28 days ago
Blackwood Wi-fi 1 month ago
Treharris Internet 2 months ago
Blackwood Phone 3 months ago
Hengoed Phone 3 months ago

Nearby cities with recent reports

Treharris

1 recent signals

7 days ago

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • martyrant
    Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • kelliethorne
    Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • thisisjmx
    James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • dmstokes
    Donna (@dmstokes) reported from Cardiff, Wales

    @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • beynonlv
    Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • LydiaM87
    Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • tomosvw
    Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • NicholajamesNj
    Niki Haggerty-James (@NicholajamesNj) reported from Bridgend, Wales

    @VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

  • rodneyberman
    Rodney Berman (@rodneyberman) reported from Cardiff, Wales

    @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

  • PeterDarney
    peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • Daniel_John08
    Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • oitappin
    Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Iain_McCallum
    IainMcCallum (@Iain_McCallum) reported

    @VodafoneUK - two weeks ago the same problem as today. I cannot function without the connection you are supposed to provide and for which I have dutifully paid for 23 years. Your customer service is a DISGRACE.

  • Kev_Bakeruk
    HighTower (Kev) :) (@Kev_Bakeruk) reported

    @VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!

  • MsChloe96
    Chloe Dannielle (@MsChloe96) reported

    @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

  • neenooor
    Nina Moir (@neenooor) reported

    @VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy

  • gpfradgley
    Gareth Paul Fradgley (@gpfradgley) reported

    I worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?

  • markrjohns
    Mark Johns (@markrjohns) reported

    @VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband

  • Graham_Wharton
    Graham Wharton (@Graham_Wharton) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

  • tweetyjeanie
    Jean McGeoch (@tweetyjeanie) reported

    @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

  • james_d234
    James Day (@james_d234) reported

    @VodafoneUK @DownloadFest gets vodaphone to sponsor the event but doesn’t give their customers any signal.. very poor, and I’m sure you’ll choose to ignore this and give a 🖕to all your customers

  • drmottershaw
    D Shaw (@drmottershaw) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal