Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Blackwood, and Treharris.

City	Problem Type	Report Time
Caerphilly	Phone	10 hours ago
Blackwood	Wi-fi	5 days ago
Treharris	Internet	1 month ago
Blackwood	Phone	2 months ago
Hengoed	Phone	2 months ago
Cardiff	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 3 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Wyn Emanuel (@WynfordE) reported 8 minutes ago from Cardiff, Wales

  Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

• 
  Tom Griffin (@TomOffTheRecord) reported 13 minutes ago from Cardiff, Wales

  Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

• 
  Tim Hudson (@bmhud) reported 19 minutes ago from Tredegar, Wales

  @VodafoneUK can you help no broadband in our area??

• 
  This is Carl (@Carl_E88) reported 21 minutes ago from Cardiff, Wales

  @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

• 
  Christopher Cule (@Cule75Cule) reported 22 minutes ago from Tredegar, Wales

  @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

• 
  peter darney (@PeterDarney) reported 23 minutes ago from Penarth, Wales

  Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

• 
  Jason Bekker (@jasonbekker9) reported 26 minutes ago from Saint Brides Major, Wales

  @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

• 
  Tom Griffin (@TomOffTheRecord) reported 29 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Martyn Lewis (@jabber_taff) reported 37 minutes ago from Cardiff, Wales

  I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

• 
  Jeremy Sparkes (@JeremySparkes) reported 39 minutes ago from Cardiff, Wales

  When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

• 
  Rodney Berman (@rodneyberman) reported 39 minutes ago from Cardiff, Wales

  @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

• 
  Tom Mumford (@ThomasJMumford) reported 39 minutes ago from Cardiff, Wales

  @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

• 
  Peter N (@gooner1947) reported 41 minutes ago from Blackwood, Wales

  I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

• 
  Christopher Cule (@Cule75Cule) reported 41 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  The Hayes (@toughcheese13) reported 43 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Dan Tappin (@oitappin) reported 49 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

• 
  Tomos V-W (@tomosvw) reported 53 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Rachel Rowlands (@RaqueldeRowl) reported 54 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Holly Harrison (@Harrison2995) reported 59 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brendan (@kegger1664) reported 1 minute ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Harvey (@danharvs) reported 3 minutes ago

  @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 4 minutes ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

• 
  CD_Zombie (@CD_Zombiee) reported 7 minutes ago

  @VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist

• 
  Barrie Stimpson (@stimmo64) reported 8 minutes ago

  Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

• 
  Bob Baird (@VanDeretto) reported 11 minutes ago

  @VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?

• 
  Jolyon Brown (@Eddie_Catflap) reported 16 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

• 
  Graham Sephton (@MickeyMcMonkey) reported 16 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  Tristan Lane (@Tristan27856485) reported 19 minutes ago

  @ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be “silicon fen” tricky with such terrible network

• 
  Arun Hebbar (@ArunHebbar7) reported 25 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.