Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Ferndale, and Treharris.

City	Problem Type	Report Time
Cardiff	Internet	2 days ago
Ferndale	Wi-fi	16 days ago
Cardiff	Phone	1 month ago
Cardiff	Internet	1 month ago
Treharris	Internet	2 months ago
Caerphilly	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Christopher Cule (@Cule75Cule) reported 3 minutes ago from Tredegar, Wales

  @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

• 
  Jules Morgan (@thejoolzman) reported 3 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Paul Vaughan (@PaulVaughan4) reported 6 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Donna (@dmstokes) reported 7 minutes ago from Cardiff, Wales

  @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

• 
  Tom Griffin (@TomOffTheRecord) reported 8 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Rachel Rowlands (@RaqueldeRowl) reported 10 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Samantha Candiotes (@SamanthaCandio1) reported 12 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  Chris Page (@PAYG86) reported 19 minutes ago from Cardiff, Wales

  @muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 21 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported 21 minutes ago from Cardiff, Wales

  @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

• 
  Anthony Hughes (@martyrant) reported 25 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 30 minutes ago from Dinas Powys, Wales

  Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 33 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Jeremy Sparkes (@JeremySparkes) reported 33 minutes ago from Cardiff, Wales

  @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

• 
  Nicola Collyer (@niccynoonoo) reported 40 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  KD Hansford (@kdhanz) reported 41 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Tom Griffin (@TomOffTheRecord) reported 45 minutes ago from Cardiff, Wales

  Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

• 
  Wyn Emanuel (@WynfordE) reported 46 minutes ago from Cardiff, Wales

  Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

• 
  Claire Taylor (@taylored_beauty) reported 53 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  KD Hansford (@kdhanz) reported 55 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Wednesday (@1867_Owl) reported 4 minutes ago

  @Alexarmstrong One of the worst companies I've dealt with is @VodafoneUK Glad to see the back of them.

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 5 minutes ago

  @doyletony77 @VodafoneUK Agreed .. one of the longest around you would think they would have a good service

• 
  Catherine Rawcliffe (@cmwrawcliffe) reported 8 minutes ago

  @_AgainstMyWill @ZiaYusufUK @VodafoneUK I guess youre going to have to get used to life without a mobile phone then. All UK mobile network providers have similar charity schemes.

• 
  This Brown Geek (@thisbrowngeek) reported 10 minutes ago

  @Alexarmstrong Spread the word - CANCEL @VodafoneUK

• 
  Mr Heap (@jonathan_heap) reported 15 minutes ago

  @VodafoneUK do you respond to customer complaints or just ignore them. Signed up with you 6 months ago and still waiting for my joining reward, non of your team seem to want to help

• 
  Robin Francis (@RobFrancis66) reported 17 minutes ago

  @VodafoneUK worst customer service ever

• 
  Graham Harriss (@GrahamHarr7672) reported 18 minutes ago

  @VodafoneUK We are getting nowhere with this at the moment my mum has tried FIVE times to top up her phone yesterday and five outstanding payments to vista Vodafone are outstanding and approved by her bank for you to take.We are getting nowhere when we phone up can you help

• 
  Mark “Beaker” Bate (@BeakerBate) reported 18 minutes ago

  Why oh why is the UK’s mobile infrastructure so poor in terms of capacity? @VodafoneUK is almost unworkable now……..

• 
  Neil Toomey (@niatoomey) reported 19 minutes ago

  @djp4cm4n @VodafoneUK Aye the ***** *******. I’d go there just to make a mess. Stink the place out,help them feel at home.

• 
  Ann Pierce-Jones (@AnnPierceJones1) reported 20 minutes ago

  @VodafoneUK since June your service has been well below acceptable level in Caernarfon. Despite this my last 2 bills didn't show any compensation & you've taken payment in full. Today 12 August has been particularly bad on both 4G & network. I've already raised this on account