Vodafone outages and service status in Pontypridd, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Vodafone generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at Vodafone
Vodafone is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 days ago |
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Wi-fi | 28 days ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Phone | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Emma Jones (@EmmaJones65) reported from Cardiff, WalesThank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Chris Page (@PAYG86) reported from Cardiff, Wales@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Jeremy Sparkes (@JeremySparkes) reported from Cardiff, WalesWhen will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAnd now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Donna (@dmstokes) reported from Cardiff, Wales@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAlways a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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🌸 (@chelsjones_x) reported from Caerphilly, WalesDespite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬 (@pixieglas) reported from Cardiff, Wales@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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The Hayes (@toughcheese13) reported from Tondu, Wales1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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Nigel Leeder (@qm8tknfyjy) reported@SimonDanczuk @VodafoneUK No, no network makes money of it
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Granny H 🏴🇬🇧 (@Heather22311814) reportedCancel @VodafoneUK 👇👇👇
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Stuart1959 (@StuartT34021273) reported@edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬
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Chekeeuk (@chekeeuk) reported@FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!
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Nabootique (@Vince_Noir77) reportedYou can be with @VodafoneUK or you can support your country. You cant do both.
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Fredi Threlfall (@markswife) reported@BenGrahamUK @errjustsaying Never @VodafoneUK or anywhere else.
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Londonsnow (@Londonsnow251) reportedSo now know NEVER to use @VodafoneUK NEVER
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Robert Kilcoyne (@robkilcoyne) reportedDear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!
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Gaz1313 (@pursseyg) reported@SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).