Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Aberdare, Caerphilly, Bridgend, Blackwood, Pontypridd, Pontyclun, Hengoed and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Christopher Cule
(@Cule75Cule) reported
from
Tredegar, Wales
@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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doug fairbrother
(@DougFairbrother) reported
@VodafoneUK I’m on the phone to your team and they’re telling me 9-15 days wait. I knew there was a problem but after trying to get through for 24 hours I’ve had to find out myself there’s an error and now I’ve got to wait. How is this fair? Fed up of being messed around.
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⚡️𝐂𝐇𝐑𝐈𝐒 ⚡️
(@cc0n_1) reported
@VodafoneUK @VodafoneGroup can you please help with the above tweet
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Harry Martin
(@harrygmartin) reported
No working 4G in my local area (Brixton) for 3+ months on @VodafoneUK - does anyone know what my right to cancel contract is? Incredibly poor service.
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fraser campbell
(@Fraz1690) reported
@VodafoneUK that tob thing is usless i have trying to upgrade since monday and had to submit documents for ID cant speak to anyone about and have heard nothing back at all anyway you can help on here?
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Haig Kingston
(@HaigK21) reported
@VodafoneUK you have met me down on the connection promise, you claim to provide 4G at my new address and I get NOTHING. I want to leave my contract bu you claim I owe £500 that’s not acceptable. I want to move to @EE so can you wave the termination fee!!!!! Unacceptable
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Andy Hibbert
(@AndyHibbert2) reported
@VodafoneUK - your call centre is an automated route to a web chat, which is not working. Much like my data despite being unlimited ! Ready... Vodaphone... I think not. Right now you are Simply Useless. Account 319762766
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Nicholas K.
(@nickisrani) reported
@dominic_conte @VodafoneUK It would appear that @VodafoneUK social conversation team are ignoring this point for some odd reason. If I have misunderstood the published T&Cs, please do clarify for me and the rest of your customer community.
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Mrs K8
(@anderton_miss) reported
@VodafoneUK Fix my broadband please!!! Bloody hopeless. Also tried using the chat function tonight, that doesn't work either. We were lied too from the start of our contract. And now you keep saying our Internet is fixed when it's not. I've had enough.
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Jenni Williams
(@jenniwdog) reported
Hi @VodafoneUK could you please fix your broadband coverage in the Dorking area - it’s been on and off all week and now you’re charging me for more data. Not happy.
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Talistotle
(@Talinob) reported
@talkRADIO is there any way you can stop the broadcast of those dreadful @VodafoneUK adverts? I'm getting tired of turning down the volume when that awful grating woman's voice comes on.