Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontypridd, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 8 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Cardiff
|
TV | 11 days ago |
|
Cardiff
|
TV | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
The Hayes (@toughcheese13) reported from Tondu, WalesThe @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
-
Tim Bishop (@WelshBish) reported from Caerphilly, Wales@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
-
Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
-
Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
-
J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesJust talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
-
Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
-
J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK when I port my number over to my account do I call customer service?
-
The Hayes (@toughcheese13) reported from Tondu, Wales1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
-
J∆MES VIΠCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
-
Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
-
Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK why haven’t I got phone signal ?
-
Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
-
Wyn Emanuel (@WynfordE) reported from Cardiff, WalesHello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
-
peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
-
Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
-
Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
-
Tim Hudson (@bmhud) reported from Tredegar, Wales@VodafoneUK can you help no broadband in our area??
-
Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK over a week now with no signal 👍
-
J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Zoe (@subtitler_888) reported@VodafoneUK Hi, I have Red with Entertainment but appear to have been suddenly downgraded to Spotify free and getting error message when trying to re-add from the link I was texted today saying I can now choose my entertainment. Can anyone help?
-
Devdut Pal (@devdutp) reported@VodafoneUK Vi India is not responding to my reported issue. We have 3 SIMs and same issue on all. Internet connectivity issue from last 4 days. Vi customer care is not responding. How to escalate to next level?
-
Joanne 🎿♥️ (@JoanneBircsak) reported@VodafoneUK @bruceybhughes We need HELP. We have sent DM's since 09.41am. Dean has said he's looking at the issues? Now its 12.57pm? Almost 3 hours of waiting? What do we tell our mortgage lender? We will owe £19,450.00 if we withdraw from selling our house ? Remove the markers !
-
Ben Green (@gamingTriteTv) reported@VodafoneUK @MoneyTelegraph Disgraceful service even though you have broken terms and conditions of the pay monthly contract you seem to think it's ok to resolve it by leaving a vulnerable disabled person completely cut off for 2 weeks for an repair
-
Chester Copperpot (@PekChopExpress) reported@VodafoneUK Hi, I need to reactivate my Spotify account but the link/website keeps throwing up an error. Can anyone support please?
-
CaroWF (@caro_wf) reported@VodafoneUK why have you given my details to a debt recovery agency? They keep contacting me. I’m not behind with my bills. Not great customer service. Very unhappy with whole Vodafone experience. 5 contracts with you. Will look elsewhere
-
Bridie Wilkinson (@bridifer) reported@VodafoneUK Hello - it's now been 24 hours since our internet went down. Could I get an update on an ETA for fixing it please?
-
klive (@kliveb) reported@VodafoneUK Were on the phone with vodafone too and thsyre saying it will take days. That is not on and we will cancel the contract. So please check again and come back to me
-
Devdut Pal (@devdutp) reported@VodafoneUK I don't think so because previous month as well they didn't solve my voice and data issue which was there for 10 days and that issue got auto resolved finally. This time as well same attitude from the team. No response.
-
Richard Elms (@ElmsRichard) reported@VodafoneUK Is there any reason why my broadband upload is really slow even though I'm on, supposedly, ultrafast FTTP?