Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Treharris, Blaina, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Treharris |
Internet | |
| Caerphilly |
Phone |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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spidrweb
(@spidrwebuk) reported
@VodafoneUK 10's of thousands of pounds spent with Vodafone over the years. and they're arguing with me about £180 which they owe. So sad that I've referred many customers to you over the past year. Embarrassed to be a customer. Looking elsewhere!
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John Horan
(@jfhuk) reported
@vodafoneuk tried moving to Esim. It’s now 30 hrs on. No email with QR code to activate ESIM and mobile service for the thirty hours. O2 did same thing in 5 mins! What’s going on?
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Morag frame
(@FrameOystergirl) reported
@VodafoneUK So I called the help centre, still charging £25 and received a DM, still charging £25. I’m pretty disgusted that a multi million pound company is charging customers with dementia money to help them with their phones
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Lisa
(@LKJMCA) reported
@VodafoneUK Hey guys. I’ve been a customer for over 10yrs and can no longer afford my monthly contract payment. I’ve spoken to multiple of your colleagues online and apparently nothing can be done to help me. Any chance you guys could?
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Sahir
(@Mazzalein) reported
@VodafoneUK horrendous customer service. Spent 2 hours on the phone only to get trasferred to someone based in the UK who simply just cut me off. Ridiculous
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CitizenLuc
(@CitizenLuc) reported
@VodafoneUK This is a general problem in the areas mentioned, not some temporary fault, it's been like this for years most likely. I am few hundred metres from the British Legion mast in Enfield, yet speeds are abysmal. Are there any plans to upgrade this zone?
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Cliff Lauri
(@CliffGlaurious) reported
@chris_ridz @VodafoneUK I'm having the same problems. I've Only Had their broadband a few months and it's absolutely crap.
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sunando sengupta
(@sunandosengupta) reported
@st7_bri @Ofcom @VodafoneUK We had the same experience with our home BB. After 2 days, 3 hours of hold, complaints, twitter DM, online chat, nothing. Then we had to ask for upgrade and the call connected immediately. You can join anytime, but you can never leave.
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SingleDeckerMichael
(@mikeallen1988) reported
@VodafoneUK I'm getting constant scam phone calls from numbers beginning with the same 8 digits as my own, at least 5 per day. I block each one but just keep getting more. Is this an issue you are aware of?
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Ansar Khan
(@BossAnsar) reported
@VodafoneUK , shocking customer service, 4 weeks to do a broadband upgrade, never got done . Every time I called "it's a backend issue it will take 3 days" No call backs when promised. I have now cancelled and will never use yourselves again. Would not recommend to anyone !!!!!!