Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Aberdare, Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CarolineGH
(@CarolineGH) reported
@1alexwilkinson @scienceCORE_ @VodafoneUK I’m having the same issue. Can we no longer use Twitter on Vodafone?
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Gurj Panesar
(@GurjPanesar) reported
@CityFibre @VodafoneUK 7 days without internet and absolutely appalled by the service provided by both #cityfibre and #vodafone. Been told everyday that it will be fixed but now being told it might be another 4 days.. business lost and looks like I’ll be moving to another ISP..
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ben watson
(@fallenangels07) reported
@VodafoneUK absolute shambles I’ve been a loyal customer and a month ago I upgrade my phone and get a good deal on my contract which was cheaper than my old contract and now you have the audacity to up my bill to 88pound a month from 62pound a month more than my old contract 😡
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 186 with only a partial broadband service provided by @VodafoneUK and now a mid-contract price increase. #VodafoneBroadband
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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David
(@Hornyletloose) reported
@VodafoneUK Why is it all of a sudden today my Internet upload speed has dropped to only 1.4Mbps while using my PS5 never had any issues before.
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CeeNetworks
(@ccolika) reported
@VodafoneUK I am.disappointed using Vodafone as my phone provider. I have always admired their service and that was why I stayed for over 15years but their service has been terrible since after the COVID.
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Jenegade Master
(@JenegadeMastery) reported
@VodafoneUK Hey there, if I swap my broadband provider to Vodafone, do I need to cancel the old one, or will Vodafone take care of that? Thanks
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Yamesh
(@yamesh) reported
I know the costs of my plan, but still think £3 a minute to make a 10 min emergency call to Oz with @VodafoneUK is a piss take.
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Phillip
(@NeedPhillip) reported
@VodafoneUK @CityFibre 5 days without any broadband. Wait another 24 hours from your customer service. No updates, no calls, no texts. Invoice inbound from EE with unlimited data!