Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Aberdare, Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Gane
(@Aaron_Gane) reported
@VodafoneUK To go with a different company once my contract is up. Fed up of your site saying I have good signal when I don't. Hopefully my #VodafoneTreats is allowing me to end the contract 9 months early 🤞🤞🤞
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Maria J. Verdugo 🌳
(@MariaJesusV) reported
@VodafoneUK I’ve tried it all. Connects to the modem but has no internet. Run diagnostics, says no internet. Called Vodafone says it’s an outage. But all houses around have internet. We haven’t had wifi in weeks…
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Vikki
(@vixbits33) reported
@VodafoneUK please will someone help! Broadband down in NN4 since the 29th, have had a shed load of different excuses, and now saying could be Tuesday! More than just me affected and not a single call from Vodafone, I’m having to chase! Shocking service!
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Nervana Mahmoud
(@Nervana_1) reported
@VodafoneUK Dear Vodafone Please help. My mobile was lost and ordered a new sim card. But you request me to reactivate via a verification code sent to my lost device. This is simply madness. I tried to log on to my account , but again, you won’t let me do that without my mobile that is LOST
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Jennifer Nell Smith
(@JenniferSausage) reported
@VodafoneUK I have completed security and now you’re telling me I have my own personal details incorrect. Ridiculous. Please provide an email address so that I can put my complaint in writing.
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🇬🇧 Chev 🇵🇹
(@chrischevcheval) reported
@VodafoneUK Received awful customer service in the recent 5/6 weeks! So bad we had to cancel our landline & internet order with you...Now contemplating changing mobile contract, bloody awful AVOID these guys for landline and internet connection! #awfulservice #sobad
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Yamesh
(@yamesh) reported
@VodafoneUK Hi - it would be *really* helpful if you updated opening hours on your website for the holiday season. A wasted trip to replace a broken phone today (all the other network shops were open!) Tried to call to check too, which referred me to website
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Leah The Zebra
(@LeahTheZebra) reported
@VodafoneUK I’ve never done resolutions. I’m hoping though that this is the year myself and my fiancé get married (supposed to get married May 2020) after three postponements because of Covid restrictions. I hope this year is a much better and happier year for all 🥰
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Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS
(@SarahHeleneuk) reported
@VodafoneUK .. this is supposed to be 78mbs !! It's interesting how your network monitoring notes when I'm running speedtest .. as the next 5 runs pumped up my data rate to 76mbs .. but for how long? #vodafoneovercontendedconnections
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Lisa
(@Lisa_price1984) reported
@VodafoneUK Happy New Year! Mine is to backup my phone to the Cloud. I've never done it and been lucky not to have lost anything but I really need to get around to doing it! #VodafoneTreats