Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Blackwood, Hengoed, Cardiff, and Merthyr Tydfil.

City	Problem Type	Report Time
Blackwood	Phone	5 days ago
Hengoed	Phone	16 days ago
Cardiff	Wi-fi	17 days ago
Cardiff	Wi-fi	20 days ago
Cardiff	Wi-fi	21 days ago
Cardiff	TV	23 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Craig James (@craigy_james) reported 2 minutes ago from Cardiff, Wales

  @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

• 
  Paul Vaughan (@PaulVaughan4) reported 5 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Peter N (@gooner1947) reported 10 minutes ago from Blackwood, Wales

  I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

• 
  peter darney (@PeterDarney) reported 15 minutes ago from Penarth, Wales

  Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

• 
  Anthony Hughes (@martyrant) reported 21 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 21 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 21 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Christopher Cule (@Cule75Cule) reported 22 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Tom Mumford (@ThomasJMumford) reported 27 minutes ago from Cardiff, Wales

  @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

• 
  Tim Hudson (@bmhud) reported 30 minutes ago from Tredegar, Wales

  @VodafoneUK can you help no broadband in our area??

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 31 minutes ago from Dinas Powys, Wales

  @VodafoneUK when I port my number over to my account do I call customer service?

• 
  Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported 38 minutes ago from Cardiff, Wales

  @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

• 
  Tom Griffin (@TomOffTheRecord) reported 40 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Dan Tappin (@oitappin) reported 41 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

• 
  Paul Vaughan (@PaulVaughan4) reported 46 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Martyn Lewis (@jabber_taff) reported 47 minutes ago from Cardiff, Wales

  I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

• 
  The Hayes (@toughcheese13) reported 47 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Neil (@neilbennett0707) reported 49 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Jeremy Sparkes (@JeremySparkes) reported 53 minutes ago from Cardiff, Wales

  @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

• 
  KD Hansford (@kdhanz) reported 59 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nayara Tallissa (@NayaraTallissa) reported 6 minutes ago

  @VodafoneUK Think very carefully before trusting a mobile phone operator. Because when you need support, they don't answer you, they don't help you at all. Dissatisfaction is an understatement for the humiliation I'm feeling. Vodafone is not trustworthy and doesn't give you

• 
  Darryl (Dazzle) Brace (@DazzleB007) reported 7 minutes ago

  Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

• 
  Skip (@skipperburg) reported 11 minutes ago

  @VodafoneUK @MartinSLewis Vodafone cancelled my broadband in error and charging me termination fees. Nobody understands the complaint, 5 hrs on phone not resolved. Customer service dreadful, can you investigate them for bad service?

• 
  Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported 12 minutes ago

  Yet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔

• 
  roonie b (@karoonieb) reported 14 minutes ago

  @VodafoneUK hey Vodafone, no wifi for 24 hours now, was told it was a City Fibre issue that would be fixed by 10pm last night but its still out, and today I cant get through to any agents via the chat function on the website.... I need an update please

• 
  Andrew 🍻 (@AndyArsenal17) reported 19 minutes ago

  Hi @VodafoneUK if it’s possible to video chat with people in space how come I struggle for any kind of decent network connection in our major cities. In the past month I have been in London and Birmingham and had to switch to free WiFi in places to get service.

• 
  Not Disabled Enough (@Pointless_Nerd) reported 19 minutes ago

  Vodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK

• 
  Paul da Rita (@Paul_da_Rita) reported 26 minutes ago

  hi @VodafoneUK - over the last few months your coverage has got so bad that I not only don't get a signal in my village, but I have problems in central London too. Any particularr reason for this? Given it's a business phone, it's not ideal!

• 
  John Gly (@chuxjohn) reported 26 minutes ago

  @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

• 
  damien (@damienl1234) reported 30 minutes ago

  @VodafoneUK my contact is coming to an end which includes Spotify,if I upgrade to sim only will I still just keep paying for it until I cancel the subscription