Vodafone

Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pontypridd come from postal codes CF37.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 11/18/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Bridgend, Blackwood, Caerphilly, Cardiff, Pontypridd, Pontyclun, Hengoed, Tredegar and Bargoed.

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City Problem Type Report Time
United KingdomBridgend Total Blackout
United KingdomBlackwood Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Phone
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • willhoneywood Will Honeywood (@willhoneywood) reported

    @aaronallison97 @VodafoneUK Maybe BT can help? Or Plusnet?

  • cureyourselff Protect our planet (@cureyourselff) reported

    @VodafoneUK terrible service your workers have no knowledge what so ever! So disappointed cant even speak to someone who can actually help!

  • marinejimbo Jim E (@marinejimbo) reported

    @VodafoneUK Hello James thanks for reaching out. So I'm on night shift, i need my phone and I've no service nor is the account recognised. Ideally, i need to speak to someone, as all other avenues have been exhausted...

  • hbenno6 H benno (@hbenno6) reported

    @VodafoneUK upgrade and customer service are a joke!! Still not sorted my issue, been over a month now

  • saeidkhldn saeid khaledian (@saeidkhldn) reported

    @VodafoneGroup @VodafoneUK restricted my calls for £10 which i dont know how croped up in my bill and now I cannot call up customer Service. If Vodafon dont activate my calls until morning I will never pay rest of my plan. Now choose between £10 or £800. 07411172478 Bye

  • Andrewh37591906 Andrew harrison (@Andrewh37591906) reported

    @VodafoneUK please sort my broadband its been off 24 hours now. Help line cannot give me a return time. Signal so poor in area I cannot even hotspot in the house not enough signal. Poor service

  • blueether1 Paul Tucker (@blueether1) reported

    @VodafoneUK 1/2: Spent 10 days chasing Cust Serv reps for reply. Told V-Sos is “Standalone item” with no SIM, normal warranty doesn’t apply. I must pay for any investigation/repairs. I have no account number, my name is Paul Tucker. Worst Consumer experience ever.

  • ibnBirWali ibn bir Wali (@ibnBirWali) reported

    Crappiest and most inept network in the UK @VodafoneUK No one knows what they are doing.... every time you speak to them they come up with something different. As if they keep making things as they go along....

  • mrr0am3r James (@mrr0am3r) reported

    @VodafoneUK my broadband has been off for 20 hours and no one can tell me when it’s going to be back on, just that it is being fixed.. why can’t anyone manage to get an update on this? So disappointing after being a customer for so many years.

  • MammaMi62324411 Mamma Mia (@MammaMi62324411) reported

    @JuliaHB1 @VodafoneUK Vodafone customer service is notoriously bad