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Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 3 days ago
Cardiff Wi-fi 4 days ago
Cardiff Wi-fi 7 days ago
Cardiff Wi-fi 8 days ago
Cardiff TV 10 days ago
Cardiff TV 10 days ago

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • beynonlv
    Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • jasonbekker9
    Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales

    @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

  • pixieglas
    Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • thisisjmx
    J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • PeterDarney
    peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • kelliethorne
    Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • shannonpaxton__
    shannon🌻 (@shannonpaxton__) reported

    Please @VodafoneUK update your hold music if you’re going to be as terrible as you are at resolving issues don’t inflict this level of torture on your customers by playing the worst two songs I’ve ever heard over and over again

  • raghavinho
    Raghav Joshi (@raghavinho) reported

    @VodafoneUK @VodafoneGroup my WiFi/ home broadband has stopped working since 1pm today. Is there an issue in the E14 area in London?

  • TimR1980
    Tim Roberts (@TimR1980) reported

    @VodafoneUK Not so happy it would seem. I have provided the security details requested but because my Twitter name is different to what you have on the account you refuse to investigate. And there is no data protection issue here, i have no requirement for any personal data. #RaisingAFault

  • ize1up
    ize (@ize1up) reported

    @VodafoneUK Huge network company cannot even manage to fix their website when it’s now impossible for a new customer to even register and account congratulations I’m now going to a different provider because you take me around in circles

  • iamoptimistic_
    Iamoptimisticsoul (@iamoptimistic_) reported

    @VodafoneUK @VodafoneUK why is my number not able to make any calls ,Iv tried every method under the sun to get it sorted ,phone not on airplane mode ,have signal and credit,what could be wrong ? Please assist.

  • sueb10959599
    sueb (@sueb10959599) reported

    @VodafoneUK Still waiting for an advisor to speak to as upgrades can’t be processed over SM. 1 hour and thirty two minutes!! Wow! Very poor service 😫

  • DaniDaizee
    Dani (@DaniDaizee) reported

    I HATE @VodafoneUK helpline! Never a simple option to speak to someone 😩 Just robots who are not HELPFUL

  • Alexepps
    Alex Epps (@Alexepps) reported

    @VodafoneUK Hello, mobile broadband has been v reliable but today no connection/ keeps dropping out making homeworking impossible. Is it a mast issue ? I’m in central Brighton. Many thanks !

  • andreianu
    Paul Andreianu 🇪🇺🇷🇴🇬🇧 (@andreianu) reported

    @OpenreachHelp your engineer is a no show for this morning. Besides not having a reliable internet connection at this time, is there anything I can do to have some decent service ON TIME?! @VodafoneUK fairly ****** way to start the contractual relationship ... #broadband.

  • Deesh73951101
    Deesh (@Deesh73951101) reported from Leeds, England

    @VodafoneUK Hi Vodafone, my internet connection is down, which has left me without internet and any phone services. This has been going on since I switched providers to you. I have repeatedly reported this issue and contacted you but there seems to be nobody that wants to help!!