Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontypridd, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 13 hours ago |
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Wi-fi | 2 days ago |
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Wi-fi | 4 days ago |
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Wi-fi | 6 days ago |
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TV | 8 days ago |
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TV | 8 days ago |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAnd now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAlways a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Jeremy Sparkes (@JeremySparkes) reported from Cardiff, WalesWhen will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬 (@pixieglas) reported from Cardiff, Wales@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Christopher Cule (@Cule75Cule) reported from Tredegar, Wales@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
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Kellie Thorne (@kelliethorne) reported from Cardiff, Wales@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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🌸 (@chelsjones_x) reported from Caerphilly, WalesDespite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Christopher Cule (@Cule75Cule) reported from Cwmbach, WalesAbysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Peter N (@gooner1947) reported from Blackwood, WalesI have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, WalesGreat customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Neal M3RZO (@M3RZO) reported@Lds1193 @VodafoneUK I had that last night and also tonight. My brother who lives about a mile away is also having issues but has had terrible customer service from a manager on @VodafoneUK chat tonight.
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James Lamb (@Lamb2ja) reported from Reading, England@VodafoneUK messaged you a month ago as having problems with router loosing power regularly and is getting worse. I’ve chased several times and no solution yet. I wfh so need a reliable router option is to sort with yourself or I’ll go elsewhere.
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Daniel (@danielcassidy67) reported from Johnstone, Scotland@stephfnchad72 @VodafoneUK They are total shambles we have had vodafone for about 6 months and its been down about 10 times or constant connection drop.
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Beanie F 💜 (@beanie1706) reported@Gary_Lucy @VodafoneUK The worst company for customer service I have ever dealt with. Glad I left them
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Rodger Meadows (@RM1708) reported@VodafoneUK very poor (1 bar) 4G signal at home in Brighton which used to be much better (3 bars). Please look into this and fix. I think an antenna etc. must be down?
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Nigel Jones (@planetf1) reportedSo now waiting for a physical sim 36 hours from couriee I didn't need from @Mobilescouk to get my broken @VodafoneUK service restored probably only to switch back to an esim which could have been delivered electronically anyway. Total #fail of user experience
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Dazzlr20 (@dazzlr20) reported@Gary_Lucy @VodafoneUK I gave up on Vodafone ages ago such a crap service that they give and provide best thing I did was move networks
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rachel💋 (@rachelgelliex) reportedHonestly so fed up with @VodafoneUK not even had the decency to acknowledge my complaint!! Only people that do broadband for my flat or else I'd be going elsewhere!!! Shouldn't be chasing them constantly considering my broadband should've been in weeks ago!!
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Nigel Jones (@planetf1) reportedHalf inclined to cancel and tell @Mobilescouk @VodafoneUK to forget it and move somewhere else if this is how they treat customers
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Georgia Isabel Kelly (@GeorgiaIKelly) reportedI tried cancelling my phone once I got my new one and just tried again just to be cut off after an hour! @VodafoneUK not a happy customer very glad I left as the service is appalling definitely won’t be back