Vodafone

Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/06/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Aberdare, Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed and Tredegar.

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City Problem Type Report Time
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomBridgend Total Blackout
United KingdomBlackwood Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • step2skimo Sola Famoriyo (@step2skimo) reported

    @VodafoneUK @SteveBartlettSC How can vodafone's customer service be so rubbish and still be in existence ?

  • MattAClements Matt Clements (@MattAClements) reported

    @VodafoneUK Hi Thomas, I will DM you now as I think it's the worst customer service adviser I've ever spoken to. Thanks.

  • ArtMusicWales 🎨🎶 Jayne K. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ArtMusicWales) reported

    @VodafoneUK I've already DM'd your team & they couldn't help, told me to go to my nearest Vodafone store (which would mean an hour on the train!)

  • KeypoeCS Keypoe (@KeypoeCS) reported

    @VodafoneUK @VodafoneUK 2/2 I was told eachtime that it was fine, and my £1100phone was 100% coming to my current address, not the old one that is nowhere near me. THREE TIMES. And guess where it got delivered today? The old address. What is the point of your advisers? Awful start Vodafone

  • tokenstryder Andy B (@tokenstryder) reported

    @VodafoneUK your support services are down for UK customers? Please let me know as the record of trying to deal with an issue is dismal.

  • Strinfish William Stringwell (@Strinfish) reported

    @VodafoneUK I'm not over joyed with having to do so but like I said I can't leave them ! As I said before sure signal worked fine and you decide to fix what wasn't broken , the signal is non existant where I live and it shouldn't be! (2)

  • ArtMusicWales 🎨🎶 Jayne K. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ArtMusicWales) reported

    I bought a *very* basic Nokia @VodafoneUK payg phone from @Argos_Online for my 82 yr old mum. I've been a Vodafone customer for approx. 20yrs. I put £10 credit on it (that's the min. amount you can buy). However, it can make calls/send texts but cannot receive calls/texts.

  • mobinaut Jason (@mobinaut) reported

    Hey @VodafoneUK @VodafoneGroup You need 1-2 days or less to connect the broadband but require 30 days to disconnect it. Are you not ashamed? it's 2022 and this is embarrassing and humiliating for your brand! keep my money! Never again!! #customerexperience

  • step2skimo Sola Famoriyo (@step2skimo) reported

    @VodafoneUK How can vodafone's customer service be so rubbish and still be in existence ?

  • LeeDurbridge Lee Durbridge (@LeeDurbridge) reported

    @VodafoneUK same old same old, you promise me a new package to upgrade and then you want to charge an upfront cost, give me less data and charge me more per month. Nothing but hassle with Vodafone and broken promises and that’s the loyalty you get when your a customer of 15 years