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Vodafone outages and service status in Pontypridd, Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Vodafone

Vodafone is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 6 days ago
Cardiff Wi-fi 8 days ago
Cardiff Wi-fi 10 days ago
Cardiff Wi-fi 11 days ago
Cardiff TV 13 days ago
Cardiff TV 13 days ago

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • jabber_taff
    Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • thisisjmx
    J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • tomosvw
    Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenwall1979
    darren wall (@darrenwall1979) reported

    @VodafoneUK can someone help me with my home broadband please, it regularly stops working and now since yesterday I have had no Internet at all 😭

  • Mamfa05
    Sam Baxter (@Mamfa05) reported

    @VodafoneUK is there someone that can help with my Apple Watch, it comes up with no data plan attached and won’t work unless connected to my phone, it’s a cellular model that I got to be able to use without my phone, I’ve done a sim swap and still not working Thanks Sam

  • headsfullup
    lorraine nisbet (@headsfullup) reported

    @VodafoneUK Thanks for the offer but I tried through Twitter this last week with my other issues and nothing got resolved this way either so I’m just back on the phone to complaints. Bw

  • jamestwelsh
    Tired Traveller (@jamestwelsh) reported

    @VodafoneUK Thanks however selecting DM on the Vodafone page simply takes me through all your customer service options.

  • WallRobin
    Robin Wall (@WallRobin) reported

    @VodafoneUK I have a default on a phone account which I would like to pay off. I cannot get through on customer services as the phone number does not appear to exist anymore. Who can I contact to clear the debt?

  • Richard88835648
    Arkhives (@Richard88835648) reported

    @VodafoneUK Why are you stealing from me again? After apologising for the last theft you now try a different method! What the actual ****?

  • Lizemms2
    Liz emms (@Lizemms2) reported

    @VodafoneUK terrible website and customer service. I'm trying to spend money you don't have a website that works or customer services that can help without dropping a call half a dozen times. Given up. Been a customer 20 years +, think you are complacent with your market share

  • chriscuthbert9
    chris cuthbert (@chriscuthbert9) reported

    @VodafoneUK is your network down North Yorkshire?

  • headsfullup
    lorraine nisbet (@headsfullup) reported

    @VodafoneUK You can help me with putting in a complaint. Your advisor on the phone has just asked me to ask the dpd driver to wait and hour or go do his route and then come back to my house for my phone and then suggested in the middle of a pandemic I got to out . Unbelievable

  • iamindisingh
    Indi Singh (@iamindisingh) reported

    @VodafoneUK I’ve never been to Egypt 😡😖