Vodafone outages and service status in Pontypridd, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 18 days ago |
|
Cardiff
|
Internet | 22 days ago |
|
Treharris
|
Internet | 1 month ago |
|
Caerphilly
|
Phone | 2 months ago |
|
Blackwood
|
Wi-fi | 2 months ago |
|
Treharris
|
Internet | 3 months ago |
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
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Tomos V-W (@tomosvw) reported from Cardiff, Wales@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Donna (@dmstokes) reported from Cardiff, Wales@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
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Tim Hudson (@bmhud) reported from Tredegar, Wales@VodafoneUK can you help no broadband in our area??
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK over a week now with no signal 👍
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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J∆MES VIΠCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, WalesIs it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Chris Page (@PAYG86) reported from Cardiff, Wales@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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Kellie Thorne (@kelliethorne) reported from Cardiff, Wales@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tevis Knight (@tak_1505) reported@VodafoneUK 3 days now with no Wi-Fi, none of your call centre customer service agents can help, no openreach engineers working on any of the cables nearby ??
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Vicky Taylor (@VickyTa39674252) reported@MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy
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John Cook (@gerddinythfa) reported@MichelleBeckett @SkyUK @VodafoneUK My sincere sympathies for your loss and the unnecessary problems. When my Mum passed, everyone, BT, Sky, OVO, were brilliant, compassionate and there to minimise the hassle. Luckily she wasn’t a Virgin customer. Shame on them.
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Michelle Beckett (@MichelleBeckett) reported@NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry
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LaPoI (@PLZ1924) reported@MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx
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Xtine 🌑 (@xtinexoop) reported@MichelleBeckett @SkyUK @VodafoneUK 18 months to find a buyer for mums flat so we paying DOUBLE council tax (£400), standing charges for utilities and £270 a month service charge as her flat is sheltered complex - so £700ish a month for an empty flat with no services being used! Hopefully we'll complete soon.
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Wingssherpa (@WingsSherpa) reported@MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.
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Gee 🏴 (@xgee_geex) reported3. The country origins should not take away or limit my statutory rights under Consumer Rights Act 2015 as a UK consumer 4. @VodafoneUK you are responsible for putting things right 5.I will not be paying the remaining balance of my contract for a broken phone you refuse to repair
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Red Since 74 (@RedSince74) reported@dbcxptures @VodafoneUK is terrible… They replaced 3G with poor 4g. No improvement whatsoever.. Especially in South Cheshire..
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Ed (@1983_edward) reported@VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.