Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at Vodafone
Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (15%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Bridgend and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
-
Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
-
Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
-
Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
-
Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
-
Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
-
Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
-
Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
-
Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
-
HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
-
James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
-
OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
-
This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
-
Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
-
Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
-
Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
-
Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
-
Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
-
Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
BanterClubFC🤡🤡🤡
(@Gary__888) reported
@BigusYidus @VodafoneUK It really gets to u how bad they are..but I just know itll be no end of grief to switch..or theyll lose my number etc. I dont need the hassle. Dammed if u do..dammed if u dont!
-
Nick Kellaway
(@NKellers) reported
@VodafoneUK 4G signal is absolutely awful, it used to be ok but now it is useless! Check online and get “good outdoors only” time for a change I think!!!
-
Hayden
(@ItsHaydenOK) reported
@VodafoneUK - Just had to cancel my contract with Vodafone because @CityFibre has failed to turn up install my broadband for over a month! 4 appointsment were made over the course of a month and still no progress. Just kept getting told to wait and reschedule. FRUSTRATING.
-
Lucas Mouras Bald Patch
(@BigusYidus) reported
@Gary__888 @VodafoneUK to try and do a deal for me but i said i was to pissed off with there shite service to even listen. I got a sim free deal off lebara, they use the Vodafone network and is pennies compared to Vodafones expensive **** contracts.
-
jacob@caasi.dev:~$ ▋
(@_jgawlik_) reported
@VodafoneUK Thank you, it turns out it's the phone's problem.
-
Shane Deery
(@25_Deery) reported
@VodafoneUK It’s ok now as I have put my airplane mode on & off as my phone must of tried to connect to an cell tower an bit further away as I have got full signal back now. 👍
-
Ian
(@IDHDRUM) reported
@VodafoneUK @bt_uk To be honest I'm more annoyed that @joelycett didn't mention "National My Broadband Provider is Crap Day" once as far as I can see. Jeez ask us to set a reminder and not once did he even mention it, I felt like a right pillock, but in the end still love you ***.
-
❤🏴KAR1874🏴❤
(@KeithRamsay1874) reported
absolutely raging @VodafoneUK paid nearly £7 for delivery because I spoke to an advisor ? I couldn't do it online there system t wouldn't let if i had it would have been free,and get this the phone still hasn't been dispatched,WHY ? been with them since 2005 seriously bad patter
-
Struan Reid
(@YodaCCP) reported
@VodafoneUK No need…. EE has come up with a very workable solution for my problem. Goodbye
-
Missa B
(@melissaburke050) reported
Will never in the future once our contracts finishes be upgrading with @VodafoneUK they Male everything impossible for a resolution. You'd think they were a small company hanging on to all their pennies.