Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ed
(@Ed_UKation) reported
@xeepo @VodafoneUK Oh Vodafone broadband. Is it the traditional broadband via Openreach infrastructure, or the new Vodafone Gigafast? I hear that Vodafone still have dubious customer service, but so do most of the competition. I've had major customer service problems with both Talktalk and Virgin.
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Lady Susan Of Stroodshire
(@stroodsue) reported
@VodafoneUK Outage here in Moffat DH10? dad 78 Only has a mobile phone and it's by chance I am here in Scotland, going home to England tomorrow when will his service be back on? He pays handsomely for it! been out since yesterday, can't do anthing as has no WiFi. Please advise.
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Dave
(@LeeroyLee2) reported
@steve_bing @VodafoneUK Yep, same experience, hours wasted... how convineint that they can't see your screenshot lol...they are total w4nkers. WORST mobile company ever. Who the f#ck wants to speak to a 🤖 robot. Shicking company.
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Dave
(@LeeroyLee2) reported
@JessicaCNorton @VodafoneUK Jessica, dont waste your time, they are a total bunch of amateur f#cks. Go in store and refuse to leave until they help. THE WORST CUSTOMER SERVICE EVER. W4NKERS.
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aston 💙🎆
(@the1asty) reported
@itsarcher91_ @bighairyferret @VodafoneUK Damn that's crisp!
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Grace Spitzer-Wong 🏳️🌈
(@GSpitzerWong) reported
@VodafoneUK hi was on the phone for 2 hours yesterday & 40mins today. Household has covid so had to reschedule install as a new broadband customer. Couldn't resolve issue of starting contract on install date. Awful customer service.
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Moorland Canine
(@MoorlandCanine) reported
@VodafoneUK I’d really like you to explain why I HAVE to talk to someone to end my contract, whilst you’ll happily sign me up and take my money without the help or access to anything other than a bot?
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Dave
(@LeeroyLee2) reported
@safianyounas @VodafoneUK Don't waste your time, I wouldn't trust thier staff to tie my laces...Happy to take your money but won't help at all when you need it. Total sh1t c7nts.
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Vinyl Volunteer
(@Melkshamboy59) reported
@VodafoneUK @Gcl101 @Fentoon James, George is correct, and you’re not listening. I get 4G everywhere with 4 or 5 bars, but it doesn’t work. Never does and has been going on for months. I’m off to EE when my contract ends soon.
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Am S
(@Meatball236) reported
@AhmedShelbaya @VodafoneUK Only thing you are forgetting is that Vodafone do not provide signal. That is a separate charge. Perhaps best to call from a landline.