Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, and Caerphilly.

City	Problem Type	Report Time
Hengoed	Phone	4 days ago
Cardiff	Wi-fi	5 days ago
Cardiff	Wi-fi	8 days ago
Cardiff	Wi-fi	9 days ago
Cardiff	TV	11 days ago
Cardiff	TV	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  The Hayes (@toughcheese13) reported 9 seconds ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Paul Vaughan (@PaulVaughan4) reported 3 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  The Hayes (@toughcheese13) reported 4 minutes ago from Tondu, Wales

  1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 6 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Anthony Hughes (@martyrant) reported 6 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  Rebecca Cogbill (@beccacogbill) reported 11 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 19 minutes ago from Dinas Powys, Wales

  Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

• 
  KD Hansford (@kdhanz) reported 22 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Martyn Lewis (@jabber_taff) reported 23 minutes ago from Cardiff, Wales

  I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

• 
  KD Hansford (@kdhanz) reported 32 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Paul Vaughan (@PaulVaughan4) reported 33 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Tomos V-W (@tomosvw) reported 42 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Tim Hudson (@bmhud) reported 43 minutes ago from Tredegar, Wales

  @VodafoneUK can you help no broadband in our area??

• 
  KD Hansford (@kdhanz) reported 44 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Anthony Hughes (@martyrant) reported 48 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  Nicola Collyer (@niccynoonoo) reported 50 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  Paul Vaughan (@PaulVaughan4) reported 53 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Paul Vaughan (@PaulVaughan4) reported 56 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Wyn Emanuel (@WynfordE) reported 60 minutes ago from Cardiff, Wales

  Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

• 
  Samantha Candiotes (@SamanthaCandio1) reported 60 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@medavidcook) reported 4 minutes ago

  @VodafoneUK hello, is your online chat service down. Need to speak to someone and been waiting an hour and box is greyed out

• 
  sportstweet (@kpfssport) reported 8 minutes ago

  @VodafoneUK hi, I have a technical problem I am helping my mother with. I can't use the chatbot because I am not a Vodafone customer and I do not wish to use the phone number because of hearing problems. Do you have a customer service email?

• 
  steven thompson (@sttiling) reported 11 minutes ago

  @VodafoneUK I take it if I cancel the direct debit you’ll get in touch with me then !

• 
  paul agnew (@paulagn15289991) reported 14 minutes ago

  @VodafoneUK To late, all done and dusted now, had to phone Vodafone rather than do it on line, the online upgrade, didn't work. very disapointed, didn't know my PIN code that was two years ago and I didn't write it down. nothing happen till I said I was going to Talk-Talk.

• 
  Blvcksteel (@blvcksteel1) reported 15 minutes ago

  @VodafoneUK Is this why i have no network??

• 
  Tom Kitten (@TomKitten19) reported 15 minutes ago

  @VodafoneUK Never Buy a foldable phone

• 
  Tanya-Jean 🏳️‍🌈 (@taanyaajeaan) reported 18 minutes ago

  @VodafoneUK @NOWHelpTeam why is your broadband/ 4G coverage so poor! Get like 1MBPS total from both of you! Sort it out! Bored of having to constantly phone customer service for no solution 🙄🥱

• 
  Jonathan Jackson (@jon_38dale) reported 22 minutes ago

  @VodafoneUK its ok it came back on last night. I tried them last time it went off and they weren't much help to be honest.

• 
  David (@medavidcook) reported 23 minutes ago

  @VodafoneUK Seems to be an issue with my chrome, trying to get through to complaints but it seems to be working on Edge now

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 24 minutes ago from Whitehead, Northern Ireland

  @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract