Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, and Blackwood.

City	Problem Type	Report Time
Treharris	Internet	5 hours ago
Caerphilly	Phone	21 days ago
Blackwood	Wi-fi	26 days ago
Treharris	Internet	2 months ago
Blackwood	Phone	2 months ago
Hengoed	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Tomos V-W (@tomosvw) reported 5 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Anthony Hughes (@martyrant) reported 6 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  The Hayes (@toughcheese13) reported 7 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Christopher Cule (@Cule75Cule) reported 9 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Lee Smith 🌻 (@djleekee) reported 10 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  Laura 2022 (@beynonlv) reported 23 minutes ago from Cardiff, Wales

  Problems with mobile data twitter not loading images? @VodafoneUK

• 
  Claire Taylor (@taylored_beauty) reported 24 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  Rodney Berman (@rodneyberman) reported 29 minutes ago from Cardiff, Wales

  @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

• 
  Jason Bekker (@jasonbekker9) reported 29 minutes ago from Saint Brides Major, Wales

  @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

• 
  Daniel John (@Daniel_John08) reported 33 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Jules Morgan (@thejoolzman) reported 33 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Holly Harrison (@Harrison2995) reported 34 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Rachel Rowlands (@RaqueldeRowl) reported 38 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 46 minutes ago from Dinas Powys, Wales

  @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

• 
  Samantha Candiotes (@SamanthaCandio1) reported 49 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 51 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 51 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 55 minutes ago from Caerphilly, Wales

  Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

• 
  Paul Vaughan (@PaulVaughan4) reported 59 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Paul Vaughan (@PaulVaughan4) reported 1 hour ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham Wharton (@Graham_Wharton) reported 4 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 9 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

• 
  Chloe Dannielle (@MsChloe96) reported 17 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Scott Garner (@D0C_RAY) reported 18 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  Mr. Alam (@Zain__Cheema) reported 20 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  Bri Hammond (@big1481b) reported 22 minutes ago

  @VodafoneUK you are a total shambles max Taylor ceo and mangerment need to look closely at stuff mefa money company poor service and liars avoid vodafone

• 
  Bri Hammond (@big1481b) reported 23 minutes ago

  @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service

• 
  William Aslet (@Waslet) reported 24 minutes ago

  @VodafoneUK can you please explain why your service is so diabolically awful in north Oxford? It is so bad that when I called your representative to complain he could not hear what I was saying.

• 
  Ciprian Virlan (@CiprianVirlann) reported 26 minutes ago

  @VodafoneUK is the same, I am with them for 8y, and daily I can see how worst the reception is getting. When I called to the company always I a getting the same answer, busy area or working in progress.

• 
  Richard Frame (@rafthemaster) reported 27 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃