Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Blackwood, Hengoed, Cardiff, and Merthyr Tydfil.

City	Problem Type	Report Time
Blackwood	Phone	4 days ago
Hengoed	Phone	15 days ago
Cardiff	Wi-fi	17 days ago
Cardiff	Wi-fi	19 days ago
Cardiff	Wi-fi	20 days ago
Cardiff	TV	22 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 44 seconds ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Paul Vaughan (@PaulVaughan4) reported 2 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Jules Morgan (@thejoolzman) reported 4 minutes ago from Penarth, Wales

  @VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.

• 
  Tom Mumford (@ThomasJMumford) reported 10 minutes ago from Cardiff, Wales

  @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

• 
  Russell S Downe (@Welshspencer) reported 11 minutes ago from Penarth, Wales

  @VodafoneUK when I call customer service I expect to be able to understand what they say

• 
  KD Hansford (@kdhanz) reported 12 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Paul Vaughan (@PaulVaughan4) reported 15 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  KD Hansford (@kdhanz) reported 18 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Martyn Lewis (@jabber_taff) reported 21 minutes ago from Cardiff, Wales

  I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

• 
  Jeremy Sparkes (@JeremySparkes) reported 22 minutes ago from Cardiff, Wales

  When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

• 
  The Hayes (@toughcheese13) reported 26 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  The Hayes (@toughcheese13) reported 28 minutes ago from Tondu, Wales

  1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

• 
  Tomos V-W (@tomosvw) reported 30 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Christopher Cule (@Cule75Cule) reported 30 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  Neil (@neilbennett0707) reported 32 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  🌸 (@chelsjones_x) reported 37 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Tim Hudson (@bmhud) reported 37 minutes ago from Tredegar, Wales

  @VodafoneUK can you help no broadband in our area??

• 
  Christopher Cule (@Cule75Cule) reported 40 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Rebecca Cogbill (@beccacogbill) reported 41 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Ade (@Bubwal) reported 53 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Paul Fradgley (@gpfradgley) reported 3 minutes ago

  It’s been 6 years now since @VodafoneUK dumped us as store teams to a franchise model that didn’t work. No redundancy after 13 years service just forced to franchise or made unemployed. Staff want justice as well as @FairerFranchise owners. Gave my heart and soul to this company

• 
  el mono del mar (@JoelBlaackman) reported 4 minutes ago

  @VodafoneUK no WiFi all day and no communication on the issue, not ideal.

• 
  Jaci Stephen (@welshjaci) reported 5 minutes ago

  Don’t believe a WORD of what @VodafoneUK say when they offer to ‘help’ whn you are struggling. They don’t! They charge you for late payment and send you straight back to square one.

• 
  Charlotte (@lottieeec) reported 7 minutes ago

  Still no signal @VodafoneUK if anyone is thinking of getting a contract with @VodafoneUK please avoid at all cost. May as well use a potato it would probably have better signal

• 
  Richard Frame (@rafthemaster) reported 10 minutes ago

  @royalotad I feel you @VodafoneUK owe me an equal amount for what they call “service”

• 
  Keith Champion (@champs1uk) reported 10 minutes ago

  @VodafoneUK Trying your online customer service is enough to put anyone off of using Vodafone forever.

• 
  Charlotte (@lottieeec) reported 11 minutes ago

  @VodafoneUK absolutely sick of paying for this service. I can never get a signal and people can never hear me clearly when I ring them, apparently my area are suffering connection issues. So bad, been happening for a full week now 😫 tried to contact customer service, USELESS.

• 
  Pioneer Lifter (@PioneerLifter) reported 12 minutes ago

  So unhappy with @VodafoneUK Terrible communication and service. Switched to them and two broken routers. My line switch took an extra two days. And they didn't communicate properly regarding a delivery exchange that had a DPD driver badgering my wife at the door

• 
  MS (@_MartynStacey) reported 15 minutes ago

  @VodafoneUK @vodafone has terrible customer service

• 
  Wonko42 🐧 (@W0NK042) reported 17 minutes ago

  @VodafoneUK - Broadband issue in SG1 has been over 24hrs now. Any news on when it will be fixed?!?