1. Home
  2. Companies
  3. Vodafone
  4. Pontypridd
Vodafone

Vodafone outages and service status in Pontypridd, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, and Blackwood.

CityProblem TypeReport Time
Cardiff Phone 7 days ago
Cardiff Internet 11 days ago
Treharris Internet 20 days ago
Caerphilly Phone 1 month ago
Blackwood Wi-fi 2 months ago
Treharris Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • craigy_james
    Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • NicholajamesNj
    Niki Haggerty-James (@NicholajamesNj) reported from Bridgend, Wales

    @VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

  • HavanaPeople
    HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • pixieglas
    Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • Michell43749136
    Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • Huwtedwards
    Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Huwtedwards
    Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • oitappin
    Dan Tappin (@oitappin) reported from Cardiff, Wales

    @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Lionel_Conroy
    Lionel Conroy (@Lionel_Conroy) reported

    @VodafoneUK 24 Hours now, Vodafone Fibre Broadband down… not just me lots of neighbours as well, engineer didn’t turn up…shocking customer service!

  • K6HolteEnd
    RedditchVilla (@K6HolteEnd) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia were horrible to us. My mother had a stroke and had severe dementia. we tried to cancel her broadband and just keep the tv as she couldn't use a computer any more. They kept asking to speak to her and got angry when she couldn't remember her password. Utter scum.

  • Ftheorangetwat
    Release the files (@Ftheorangetwat) reported

    @MichelleBeckett @SkyUK @VodafoneUK I’ve heard a glut of similar issues like this in the last week! Shame because Virgin flights are our absolute go-to because of their quality and service. Would be good if those levels were carried through all businesses that carry the same name.

  • glastonburylove
    Music Mad (@glastonburylove) reported

    @dbcxptures I was at a festival in St Alban's last weekend and my signal just completely dropped. No service whatsoever. @VodafoneUK

  • WendyHarrisonMa
    Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported

    @MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!

  • Spaniels_Rule
    🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported

    @MichelleBeckett @SkyUK @VodafoneUK didn't they just get fined £28m for poor customer service. and swear they'd put it right

  • MosesGames
    ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported

    @VodafoneUK @vodafone Without doubt, the worst provider! May I suggest you actually check when bills are paid, in stead of sending messages threatening late fees & limited services! Concentrate on given the service you promise for the outrageous prices you charge! Thieves!

  • 1836golftour
    1836golf tour (@1836golftour) reported

    @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

  • Dorastar1
    Dorastar1 (@Dorastar1) reported

    @MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.

  • neenooor
    Nina Moir (@neenooor) reported

    @VodafoneUK @SW_Help genuinely curious as to how we can get wifi underground but no reception (with any network) at Waterloo, Vauxhall, Raynes Park and Wimbledon. Barely anything on the train journey. Infuriates everyone.