Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed, Tredegar and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone | |
| Caerphilly |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Living The Dream
(@LivTheDreamUK) reported
@VodafoneUK We'll, I'm guessing your servers are blocking media as nothing is showing up, only text. Like I said, this works fine when not using Vodafone's network and connected to my ISP. .... As others have also reported.
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Kate44
(@geministar444) reported
@VodafoneUK Any idea when you are going to get twitter issues sorted? Cannot access it at all via my Vodafone Mobile Data . Seems like lots of people having the same issue.
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🤘🏻Gary/Gawy🤘🏻
(@DarkNightMoofie) reported
@MikeRuddick @VodafoneUK I tried that earlier and it didn’t fix a thing
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Colin Knight
(@colin1951uk) reported
@VodafoneUK @MikeRuddick It’s not just the app, the web app doesn’t work via a mobile either. This has been going on all day and the same trouble a few days ago. You’ve got tons of complaints and had tons of time to rectify it so sort it out please. I don’t pay £30 a month for nothing.
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Mike Ruddick
(@MikeRuddick) reported
@VodafoneUK @bwianair Same here. WiFi fine but if on Vodafone mobile data then no pics or media loading on Twitter. Have another phone on a different network and that one is fine.
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Rebecca Meader
(@rebeccameader) reported
@VodafoneUK Yes it was by following your above instructions. I also spoke to someone after waiting 2 hours on hold and they assured me someone from customer services/ cancellations would call me. That was 2 weeks ago
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Your Herefordshire
(@YourHereford1) reported
@LivTheDreamUK @VodafoneUK Got the same issue.
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Mike Ruddick
(@MikeRuddick) reported
@DarkNightMoofie @VodafoneUK Worked for 2 mins now not working again!
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stevec
(@stevec009) reported
@VodafoneUK Thankyou Dean . But I am losing if not lost all confidence in @VodafoneUK . I have spent hours today on web chat and trying to get through on phone to resolve my problem . I will try calling tomorrow. What has happened to bring about such a deterioration in your service?
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Dominic Broomfield-McHugh 🌈
(@ProfDomMcHugh) reported
Absolutely appalling customer service from @VodafoneUK . My father in law’s death meant we needed to move our phones out of our original family account but after four weeks and nine interactions we still can’t set up what we need or want. The worst customer service I’ve ever had!