Vodafone

Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 01/12/2026 00:00

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Blaina, Hengoed, Treharris and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomBlaina Internet
United KingdomHengoed Internet
United KingdomTreharris Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • guileless_1 SF (@guileless_1) reported

    @VodafoneUK @WinterWonderLDN Now I am on phone to Vodafone for help holding for past one hour and non of your staff has clue what is going on . They keep transferring from one agent to another, repeatedly putting me on hold, then saying system is refreshing. I begging them that let me pay as I have racked

  • DMSV Des Vertannes (@DMSV) reported

    @VodafoneUK Now after being on the phone for almost 1 hour & 15 mins, I explain the situation AGAIN. I’m told to wait 3 mins. Another 3 mins! Then I’m put on hold & ….get cut off! No surprise, no-one bothers to call me back. The WORST customer service I’ve ever experienced.

  • LukeDTwomey Luke Twomey (@LukeDTwomey) reported

    @VodafoneUK Absolute worst customer service I have ever experienced. Able to switch to a plan in my online account, realised I clicked on the wrong one so phoned to switch to the correct one and I’m now being told it was a mistake and I was not eligible.

  • SheilaTnowC Nana! (@SheilaTnowC) reported

    @hrvycc @VodafoneUK Yes the problem has all been resolved now, phone arrived and they contacted me and apologised, #vodafone redeemed themselves and I did post that lower down in tweets!

  • DMSV Des Vertannes (@DMSV) reported

    @VodafoneUK …I’m told we can change order, but I have to speak to ‘Returns’ to cancel the order I don’t have!!! Then after supposedly waiting to be put through to ‘Returns Dept’ and being put further on hold…a fresh agent answers from a call centre & asks ‘how she can help?’

  • NextGenJon Murchadha (@NextGenJon) reported

    @VodafoneUK Hi Charlotte, It's just disappointing that the 1st time I have had an issue with Vodafone I received a really poor customer service experience. It turned out that it wasn't the fault of Vodafone...a contractor had unplugged my broadband from the cabinet, cutting me off for a day.

  • mohdhingra Mohit Dhingra (@mohdhingra) reported

    @VodafoneUK been passed around different teams as no one knows how to cancel my contract. On hold for 58 mins. 2 of 2

  • Bredebeck LW 🌞🎗 (@Bredebeck) reported

    @vodafoneuknews @VodafoneUK So after masses of calls and being cut off... one idiot agent told me to call an 0844 number for 'complaints' department! Premium number... I think he was either super incompetent or vindictive! #ombudsman next port of call!

  • davvyko Davvyko (@davvyko) reported

    @emmeko81 @VodafoneUK Told you to come back to @VodafoneUK, for network & customer service they are miles better than the rest, easily the best going 🙌🏻👌🏻👍🏻

  • richbishop Rich Bishop 😷 (@richbishop) reported

    Three calls in two days from "@VodafoneUK Business Support" wanting to talk about a "Telecom's review" - each time I've told them not to call back. So are @VodafoneUK ignoring my right to have my details removed? Or do they need to take action against scammers using their name?