1. Home
  2. Companies
  3. Vodafone
  4. Pontypridd, Wales
Vodafone

Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 5 days ago
Cardiff Wi-fi 6 days ago
Cardiff Wi-fi 8 days ago
Cardiff Wi-fi 10 days ago
Cardiff TV 12 days ago
Cardiff TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • jabber_taff
    Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • tomosvw
    Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Tone18921
    Tone1892 (@Tone18921) reported

    @VodafoneUK shocking service as ever. Your automated line is terrible and just constantly says you’re too busy to deal with my request to leave but suggests a web chat. You’re web chat is also too busy and drops out. Really poor

  • Chandan42246086
    Chandan Dixit (@Chandan42246086) reported

    @VodafoneUK @ViCustomerCare your engineer visit at my location but problem is not resolved. Still I am facing internet speed issue. No proper network is showing in my mobile. Engineer Mobile No- +91-8881193362 Engineer name- Ritesh Vodafona

  • MissCellaneou16
    Miss Celestial (@MissCellaneou16) reported

    @VodafoneUK @maroitoje @lionsofficial Very poor show. Is deflect and avoid part of Vodaphone training? 3 shop visits. 3 phone calls (one week apart), 2 failed callbacks. 1 broken phone connection. 2 failed chatbot attempts 2 months in with atrocious signal & your company still haven't booked a local engineer.

  • Philsull
    Phil Sullivan (@Philsull) reported

    @jpaulstephens @VodafoneUK @VodafoneGroup They're decommissioning the service now too!

  • CH41N
    Chain (@CH41N) reported

    @RetroResolution @VodafoneUK How about Giffgaff? It's on the O2 network, and has reasonable deals, you can set monthly plans and have a little credit in case you think you might go over. I left three UK after 9 years as they couldn't get me a good deal.

  • LaibaIf45797022
    Laiba Iftikhar (@LaibaIf45797022) reported

    @VodafoneUK I have been on hold for over 2 hours trying to cancel my broadband and your DMs nobody replies. How are you guys still operating ?

  • champignons
    Deborah Champion (@champignons) reported

    @VodafoneUK I want to be able to top up data in the one month a year i actually use it without having to buy a huge amount of data and then cancel it by some secret and undescribed means because you’re going too keep charging me every month. You know, like in times of yore when it cost 2.50.

  • mikecrowther191
    mikecrowther1977@googlemail.com (@mikecrowther191) reported

    @VodafoneUK keep trying to phone your customer services cos my Internet is down and they keep disconnecting me.

  • mounakamara
    mou ♡ (@mounakamara) reported

    Hi @VodafoneUK, the internet at home hasn’t been working for over a month and I’m unable to reach anyone to help me. I have tried calling your phone line several times and haven’t been able to get through to anyone. Please help!!!

  • Chandan42246086
    Chandan Dixit (@Chandan42246086) reported

    @VodafoneUK @ViCustomerCare I want to tell you this Engineer just 2 moths before he visited at the same location but that time also problem was there. and Now still I am facing network issue. I will no more with "VI". I am porting all the Vi numbers even my neighbors are