Vodafone service status in Pontypridd, Wales
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Full Outage Map
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontypridd, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 5 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Cardiff
|
Wi-fi | 10 days ago |
|
Cardiff
|
TV | 12 days ago |
|
Cardiff
|
TV | 12 days ago |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Niki Haggerty-James (@NicholajamesNj) reported from Bridgend, Wales@VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Emma Jones (@EmmaJones65) reported from Cardiff, WalesThank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Holly Harrison (@Harrison2995) reported from Aberaman, Wales@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🤘🏻Gary/Gawy🤘🏻 (@DarkNightMoofie) reported@VodafoneUK I’m very pleased to see the images and video issue SEEMS to be fixed now after FOUR days 🙄 But I’m still gonna leave as soon as I can. You took way to long to fix this issue and there was no tweet put out official saying so either. Unacceptable
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Lauren Herrington (@LaurenSH96) reported@VodafoneUK internet has gone down. Been down since around 9pm! I need the internet to keep Alexa on, to keep my bloody 1year old asleep. Hurry up and fix!!!
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Maria Belen Alvarez (@belu9110) reported@VodafoneUK hello, I’ve been trying for days to get onto the my Vodafone app but just getting error code 2404 every time, I’ve tried reinstalling the app, updating my phone and nothing works. Can you help me with this? Thanks
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🤘🏻Gary/Gawy🤘🏻 (@DarkNightMoofie) reportedSo I just called your customer service @VodafoneUK and am NOT happy with the way I was spoken to. Your representative spoke down to me as if I’m stupid. I don’t expect to be spoken to like that when I call your customer service team, absolutely appalling
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TheFastShow (@TheFastShow1) reported@VodafoneUK Thanks for this. I’ve already tried that and it makes no difference, although this morning, it seems like normal service may have resumed
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Keith (@krobbo81) reported@VickyCharl22 @VodafoneUK I’m having problems getting a network since 10pm tonight. I was told via a Live Chat that Vodafone is down in my local area but if you do a search on here it seems Vodafone is down across Europe.
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Nemesis (@esiotrot54) reported@VodafoneUK I have given my details to so many numpties in Vodafone all of whom say they will sort this but nobody ever does so I keep going round in a loop getting nowhere—complaint ref is 22825623–so please sort it once and for all
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𝖈𝖆𝖗𝖔𝖑 (@cxrolines) reported@VodafoneUK I plugged in my router yesterday, told to wait until midnight for it to be activated. it’s been over 24 hours since the engineer came round and I still have a red flashing light over the Internet. wtf
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Kay (@kayabenaa) reported@drizzykay This time was actually an issue with @VodafoneUK was so annoying
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Chris (@redmeister81) reportedDon't know why people are moaning about not being able to tweet on @VodafoneUK , I'd just like to be able to make a proper phone call. Hardly any signal in #Altrincham. Sort it out you 36 month contract but we can still shove the prices up and provide a crap service cowboys