Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Vodafone
Vodafone is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Caerphilly, Treharris and Blaina.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
Day 156 with only a partial broadband service provided by @VodafoneUK
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Kay Pa
(@kay180367) reported
@VodafoneUK internet has been down since 5pm in mk10 area. Still not fixed and your agents says takes 24 hours to look into the prob. Homebased worker and now I can’t work losing income #poor
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Brett Creed
(@Bretteneezer) reported
@VodafoneUK Hello, I like another customer of yours, work at KT11 2TW and I am having serious issues with non existent data speed over the past fortnight. My IPhone always displays 4g but stuggle to get online even when outside.
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The Bozzyman
(@Bozzyman) reported
@jonwensley @VodafoneUK I had the same type of thing from EE, phoned them to ask how much it was to cancel and got quoted £400 ish 😐
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Mark #IndyScot #FBSI 🦄🏴🕷️
(@lochvue) reported
@VodafoneUK Thanks Ray, been through all that and made a formal complaint. Still waiting! Zero customer service from @VodafoneUK
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Karen McIntosh
(@KarenLMcIntosh) reported
@VodafoneUK dreadful don’t buy it!! At my wits end after 7 weeks of hours and hours of technical (no)support. Download speed 8.9 mbps but apparently I’m wrong! Also they don’t guarantee wifi so be warned #duped #vodafone500 #togetherwecannot
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Goddess Valentina
(@__missvalentina) reported
@VodafoneUK sent me a new SIM card and delivered to a neighbour even though my delivery instructions said not to. Now they won’t send a new sim (I am now paying for two) unless I terminate my contract with a £270 fee, and all they offered was a £5 discount.All due to their fault
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Paul Borer
(@sentientmmxxii) reported
Annoying @VodafoneUK don't let you select wifi calling - 'wifi prefered'. On Samsung handset - using EE, EE would allow you to select the wifi calling - 'wifi prefered' Now using the Vodafone network they don't. Looking online many not happy with Vodafone restricting user choice.
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Perro Loco
(@Srwhite95) reported
@VodafoneUK I already talked with them yesterday and they won't come to connect the service until the 3rd of April. Yesterday was the second time they failed to do the connection as they already failed last week. Any other suggestions?
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CMB23
(@CMB238) reported
@VodafoneUK I know HOW to get a VAT receipt - the problem is you do not post them online as you should. I have to chase every month to get them. Ours is a business account - and this creates a bookkeeping nightmare. Surely i cannot be the only customer to run into this issue?