Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Blackwood, Caerphilly, Cardiff, Pontypridd, Pontyclun, Hengoed, Tredegar and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Phone |
Community Discussion
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Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Niki Haggerty-James
(@NicholajamesNj) reported
from
Bridgend, Wales
@VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Chris Page
(@PAYG86) reported
from
Cardiff, Wales
@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Claire Taylor
(@taylored_beauty) reported
from
Llantwit Fardre, Wales
@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Donna
(@dmstokes) reported
from
Cardiff, Wales
@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Rose
(@keyserchris) reported
Wouldn't be so bad if @VodafoneUK were likely to be putting 5G in my area within the next decade...
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Dave
(@hollinbusk) reported
@VodafoneUK your customer service is ****. We’ve waited in 5 hours today for an engineer visit, they didn’t turn up. I’ve tried 4 times to call, over 30 mins each time. No one answers. APPALING !!!!!!
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Mert Mustafa Erdogdu
(@MertMustafaErd1) reported
@VodafoneUK I believe this 8.2% increase (over inflation rate) gives users right to terminate their contracts. Do you think I can send an email to my employer saying he has to give me 8.2% pay rise to "maintain my service". Other providers offer better prices to help increase in cost of life
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Karen Parsons
(@KarenHelliwell) reported
@VodafoneUK It's be easier on email as then I can forward the email trail that shows where permissions were granted yet we can't cancel our account over the phone because there's no permissions on account and we have to go in store?! Email please.
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Karen Parsons
(@KarenHelliwell) reported
Why are @VodafoneUK the worst for customer service? Why can't you have an overhaul of your customer services? All I want is a complaint email after spending 2 wasted hours on the phone
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Glo Thienel 🇬🇧 #BackBoris 🇬🇧🇺🇦🇬🇧🇺🇦
(@Glo_Thienel) reported
@ziegfieldstar @VodafoneUK @CEOemail Well what a waste of time that was😡I get not 1 but 3 generic emails all on prices raises. Did not answer my complaint. Nor how much is mine increasing each month #poorcustomerservice
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ً
(@jakeroge_rs) reported
Discovered why @VodafoneUK offer the cheapest 500mbps fiber - their customer service is non existent First they **** up my delivery address, then I spent 2 and a half hours of my working day on hold trying to get them to rectify it Order cancelled
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Fletch
(@Fletch61142421) reported
@VodafoneUK I’m afraid your agents are blaggers, been quoted 3 different prices for the same contract when been given the same discount. Very disappointing way to approach customer and the ‘discount’ for 21 years as a customer is insulting 😡. @iDMobileIreland I’m on my way
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Stephanie Biden
(@StephanieBiden) reported
@VodafoneUK Ok, so after I gave notice to terminate you have emailed me increasing the price for the remainder of my contract. This is really outrageous!
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Giuseppe Avax Farm 🔺🦀 .avax
(@AvaxFarm) reported
@VodafoneUK how do I contact someone to cancel my Vodafone Smart subscription. I have no access to the app any longer and I'm still being charged. 🙏