Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Blackwood, and Treharris.

City	Problem Type	Report Time
Caerphilly	Phone	7 days ago
Blackwood	Wi-fi	11 days ago
Treharris	Internet	1 month ago
Blackwood	Phone	2 months ago
Hengoed	Phone	2 months ago
Cardiff	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 7 seconds ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  This is Carl (@Carl_E88) reported 3 minutes ago from Cardiff, Wales

  @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

• 
  Holly Harrison (@Harrison2995) reported 12 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 13 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Paul Vaughan (@PaulVaughan4) reported 16 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  Niki Haggerty-James (@NicholajamesNj) reported 17 minutes ago from Bridgend, Wales

  @VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

• 
  Wyn Emanuel (@WynfordE) reported 20 minutes ago from Cardiff, Wales

  Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

• 
  The Hayes (@toughcheese13) reported 20 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  OTS (@owaintaylorshaw) reported 23 minutes ago from Cardiff, Wales

  @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

• 
  Jules Morgan (@thejoolzman) reported 33 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Anthony Hughes (@martyrant) reported 33 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  Paul Vaughan (@PaulVaughan4) reported 37 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Neil (@neilbennett0707) reported 37 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Tom Griffin (@TomOffTheRecord) reported 40 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Lee Smith 🌻 (@djleekee) reported 42 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 46 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Sophie Cloake (@SophieCloake) reported 51 minutes ago from Cardiff, Wales

  @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

• 
  🌸 (@chelsjones_x) reported 53 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Paul Vaughan (@PaulVaughan4) reported 55 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Daniel John (@Daniel_John08) reported 56 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanford Charles (@SanfordCha59884) reported 5 minutes ago

  @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

• 
  IainMcCallum (@Iain_McCallum) reported 8 minutes ago

  @VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!

• 
  Zara Chaudhry (@Zarachaudhry52) reported 11 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 12 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  thomasaldiamond (@ThomasALDiamond) reported 13 minutes ago

  @VodafoneUK I have just arrived in Spain and my 4g isn't working. I have paid £16 for 8 days of roaming plus my settings seem to be fine. Please help!

• 
  Thorner (@lukethorne1990) reported 15 minutes ago

  @VodafoneUK 4g not working again in BS21 I am so glad my contract is up tomorrow so I can move to EE what an awful service you have @VodafoneUK, pure rubbish

• 
  michael lewis (@mikelewis79) reported 17 minutes ago

  @VodafoneUK Are you currently having issues with your website? Trying to purchase home broadband but keeps failing?

• 
  Graham Neden-Watts (@grahamneden) reported 18 minutes ago

  @VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.

• 
  Tim Aston (@AstonTimothy) reported 18 minutes ago

  @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

• 
  BlackhandMedia Mk II (@Hanley40) reported 19 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?