Vodafone Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontypridd, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 8 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Cardiff
|
TV | 11 days ago |
|
Cardiff
|
TV | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
-
Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, WalesGreat customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
-
Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAlways a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
-
Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
-
Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
-
Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.
-
Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
-
🌸 (@chelsjones_x) reported from Caerphilly, WalesDespite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
-
Christopher Cule (@Cule75Cule) reported from Cwmbach, WalesAbysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
-
Peter N (@gooner1947) reported from Blackwood, WalesI have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
-
Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAnd now @VodafoneUK have cut me off when I asked to make a complaint. Really?
-
Christopher Cule (@Cule75Cule) reported from Tredegar, Wales@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
-
Jeremy Sparkes (@JeremySparkes) reported from Cardiff, WalesWhen will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
-
Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
-
Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!
-
Kellie Thorne (@kelliethorne) reported from Cardiff, Wales@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
-
Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
-
peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
-
Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬 (@pixieglas) reported from Cardiff, Wales@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
-
Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
ed francis (@pompeyhedge) reported@Bedford_Hatter @VodafoneUK Don't do it. Their service is deteriorating, zero customer service and bills rocketing, for this pleasure.
-
Mark Allard (@ducky79) reported@VodafoneUK it’s still not working. 4 days now! What’s happening and when can we expect to get a signal again?? This is rather frustrating now.
-
ed francis (@pompeyhedge) reported@KenyanMoe @VodafoneUK Sorry mate you've got no hope. Until they merge with Three and share their network it won't happen.
-
♔ Hewardine™ ♔ (@misshewardine) reportedThe @WeAreOpenreach manager turns up early doors on the Saturday as promised. Problem is he’s “never seen one like this before” and “doesn’t normally do @VodafoneUK connections”. He got it all set up and left. So all was good we thought.
-
Paul Cooke (@C003KEE) reported@VodafoneUK hi, can you let me know the email address for customer services please? The online chat is too long winded. Just need to makes some changes to my account. Many thanks
-
DivasJustDoIt (@Divasjustdoit) reported@VodafoneUK not impressed with recent service, requested house move and told the advisor multiple times I needed internet at my current address until 12/4. I was disconnected on Monday 27/3 and told that I cannot have my broadband reactivated! I will be 3 weeks without internet!
-
Charlie Woodham (@charliewoodhaam) reported@VodafoneUK Hi I need to amend my DD to a new bank account. I tried to do it online but they had trouble checking my details. I called, as instructed, but when you choose ‘amend DD’ as an option on the call, you get sent an automated text and the call ends. Please assist.
-
Martin J Horton 💙 (@Hortonious101) reported@VodafoneUK Thank you,Jason. I'm on the phone with one of your technical guys, if that doesn't work then I'll get back in touch with you.
-
Steve (@telspl) reported@VodafoneUK I tried to enquire about a 15% increase you have added to my fixed contract. It’s nearly impossible to get hold of you and I paid £6 to acquire your number privately, 21 mins then to wait for a supervisor - shocking customer service 🤬🤬
-
Lisa Marion Williams (@Lisa_Williams5) reported@VodafoneUK do not use Vodafone. Their customer service is appalling. 11 years of receiving post for the previous occupant and they have been advised multiple times of this. DMs sent and webchat.