Vodafone outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent Vodafone outage reports came from the following cities: Ferndale, Cardiff, and Treharris.

City	Problem Type	Report Time
Ferndale	Wi-fi	10 days ago
Cardiff	Phone	1 month ago
Cardiff	Internet	1 month ago
Treharris	Internet	2 months ago
Caerphilly	Phone	2 months ago
Blackwood	Wi-fi	2 months ago

Community Discussion

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Vodafone Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Dan Tappin (@oitappin) reported 4 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

• 
  Laura 2022 (@beynonlv) reported 6 minutes ago from Cardiff, Wales

  Problems with mobile data twitter not loading images? @VodafoneUK

• 
  Claire Taylor (@taylored_beauty) reported 20 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  Jules Morgan (@thejoolzman) reported 24 minutes ago from Penarth, Wales

  @VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.

• 
  Christopher Cule (@Cule75Cule) reported 24 minutes ago from Tredegar, Wales

  @VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡

• 
  Rachel Rowlands (@RaqueldeRowl) reported 26 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Paul Vaughan (@PaulVaughan4) reported 32 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 37 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Rebecca Cogbill (@beccacogbill) reported 37 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 38 minutes ago from Dinas Powys, Wales

  @VodafoneUK when I port my number over to my account do I call customer service?

• 
  Donna (@dmstokes) reported 39 minutes ago from Cardiff, Wales

  @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

• 
  Russell S Downe (@Welshspencer) reported 40 minutes ago from Penarth, Wales

  @VodafoneUK when I call customer service I expect to be able to understand what they say

• 
  Sophie Cloake (@SophieCloake) reported 43 minutes ago from Cardiff, Wales

  @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

• 
  Anthony Hughes (@martyrant) reported 44 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  peter darney (@PeterDarney) reported 46 minutes ago from Penarth, Wales

  Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

• 
  Jeremy Sparkes (@JeremySparkes) reported 55 minutes ago from Cardiff, Wales

  @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

• 
  Wyn Emanuel (@WynfordE) reported 55 minutes ago from Cardiff, Wales

  Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

• 
  HavanaPeopleSalsa (@HavanaPeople) reported 57 minutes ago from Cardiff, Wales

  @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

• 
  Ade (@Bubwal) reported 59 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Martyn Lewis (@jabber_taff) reported 59 minutes ago from Cardiff, Wales

  I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randall Flagg (@RandallFlaggDT) reported 5 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.

• 
  James Reading (@Eternia_Boy) reported 8 minutes ago

  @VodafoneUK £8 a DAY!!! To use my mobile in America is absolute ******* extortion!! You should be ashamed to treat loyal customers of over 20 years in this way!! APPALLING!!! Do Better!!!

• 
  P-Man (@pmiddy78) reported 8 minutes ago

  Been a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?

• 
  Ian Watson 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CarlislesDamage) reported 11 minutes ago

  @AJRAllModCons @VodafoneUK Many years ago I got a final demand letter from them. Which showed on my credit score, for the whole some of £0.00p. I got it sorted eventually after raising the issue with one of the agency that’s do the crimes it scores. Was a ballache at the time tho.

• 
  Cath (@twigs83) reported 11 minutes ago

  @VodafoneUK disgusting behaviour from yourselves. Charging an 86 yr old man £340 to cancel a service you haven't provided! @Ofcom who do we make an official complaint to?

• 
  Wendydyson 💜 (@Wendydyson8) reported 12 minutes ago

  @VodafoneUK very disappointed with lack of care/service to mum . Power of attorney means nothing apparently.Her phone is broken.Had to cancel her contract as been on phone over 50 mins as mum doesn’t know her code.She has memory problems hence I’m power of attorney. #complaint

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 15 minutes ago

  Hey @VodafoneUK why does my 4G network suddenly for no reason change to E?

• 
  manutdazza (@manutdazza) reported 17 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that

• 
  Lynne Is Reading (@lynneisreading) reported 19 minutes ago

  @AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.

• 
  left blank (@leftblank111) reported 20 minutes ago

  @AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!