Vodafone Outage in Oakengates, Telford and Wrekin, England

@Lee_Vidor @OpenreachHelp @VodafoneUK @telfordlive I’m with @SkyHelpTeam and our broadband is down too. Seems everyone except virgin customers.

@VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor

@VodafoneUK Nothing now with EE and not one problem but thanks

Why do @VodafoneUK never send a call survey when the operative is rubbish , did you know you you can do this on myvoda app NOT if it’s doesn’t let me log in ! Did you know you App and website suck

@VodafoneUK Technical support treating me like an idiot and accusing me of lying. Not getting the correct broadband speed I’m paying. Following over the phone instructions and being accused of not having the micro filter plugged into the test socket even though it is!!!! 😡

@VodafoneUK @AmazonUK #Tuesdaytreats #Win I would share or rather give mine to my daughter for her to treat herself

@lissa2806 @VodafoneUK Not great customer service either haven’t replied to my tweet or DM the last time I contacted then regarding the signal they replied next day saying no fault and of course the next day I had full 4G coverage but it was the day before I was complaining about #poorcustomerservice

@VodafoneUK I just looked for offers on iPhone xs max and if I change to sky I get a free phone and 20gb data free calls and texts for 61.00 a month I can’t get a better deal on Vodafone as a loyal customer how come ? So does this mean I need to move to get a new phone?

@VodafoneUK any network issues I Telford have had no 4G all day only 3G?

@VodafoneUK @O2 doing nothing for anyone trapped on their network

@mcsquidge @VodafoneUK @barnardos @BritishRedCross @safelives_ @bt_uk And now "customer services" won't help as I've logged a formal complaint and they don't comment whilst matters are being "handled" by them

@VodafoneUK It's fine, it seems like @bt_uk have sorted their act out since being shamed in the media and the internet has been fine for the time being. Excuse me for not accepting your help when I'm well aware that the problem isn't on my end. Thank you.

@VodafoneUK . Very poor, took me 3 + hrs of live chat today to get Vodafone to top up a dongle that I paid for & came out of my account on the 28th, she is 70+ years old & isolating & enjoys using her tablet, could try harder

@VodafoneUK yet again Internet down and won't come back on...

@VodafoneUK not including the hours spent on customer service at the start of the contract trying to actually get it sorted, promised call backs missed, jumping through hoops to even get technical help.

@ljsurrage @VodafoneUK OMG don’t 😭 we have the exact same issues and it seems as though you have to complain online in order for someone to do something and even that doesn’t work.

Don’t ever get @VodafoneUK internet. Worst experience ever

@__lifeofsai @VodafoneUK If I think for too long about the phonecalls I’ve had with them over our broadband I actually have to lie down for quite some time

Defo moving phone providers after that @VodafoneUK are crap😣😣