Vodafone Outage in Albrighton, Shropshire, England

@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

@VodafoneUK Nothing now with EE and not one problem but thanks

@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

Is anyone on @VodafoneUK mobile having trouble with their internet speeds tha last few days... mine seems really slow.

Would love to treat my mom as she's terminally ill. Splash out on her as we don't really have the money too. My no1 new year resalution. #VeryMeRewards @VodafoneUK

@VodafoneUK worst network provider out there, terrible customer service.!! Hello @EE 👍

@VodafoneUK you have the worst customer relations department of all UK carriers I’ve used. 15 phone calls each approx 30 mins long and you still haven’t sorted out this faulty phone. Been on hold now for 30 mins. Of to the CAB tomorrow.

Why do @VodafoneUK never send a call survey when the operative is rubbish , did you know you you can do this on myvoda app NOT if it’s doesn’t let me log in ! Did you know you App and website suck

@djrichieroberts @VodafoneUK This is why after 24 years with Vodafone and the companies V/poor customer service I left them..on a good note you only have to find 999 contacts because you never gave me yours 🤣🤣

@VodafoneUK Technical support treating me like an idiot and accusing me of lying. Not getting the correct broadband speed I’m paying. Following over the phone instructions and being accused of not having the micro filter plugged into the test socket even though it is!!!! 😡

@dmc1305 @VodafoneUK @O2 I was advised to stop using 4G when it doesn't work in Brum and revert to 3G. Cue more faff in settings - and because 3G is dodgy as well, I ended up on 2G! So still hopeless! And I hear O2 has data problems this morning too, according to Sky News...

@VodafoneUK dreadful customer service wasted 3 hours talking online to cancel a new contract through frustration of staff incompetence and blatant lies to get yourselves off of cocking up 3 times.

@Sand33Ling @VodafoneUK @O2 Over 15 years now and also had issues, but they’ve always seem to have resolved them amicably. And I got 6 months Netflix as well! 😁

@VodafoneUK One staff member on the phone basically just told me that the online chat advisors know nothing and are just “chat advisors” and I have no services until tomorrow , extremely unhelpful and unhappy with the service I’ve just received.

@VodafoneUK @AmazonUK #Tuesdaytreats #Win I would share or rather give mine to my daughter for her to treat herself

@VodafoneUK @AmazonUK I would treat my fiancé to something for the wedding next year! #TuesdayTreats

@lissa2806 @VodafoneUK Not great customer service either haven’t replied to my tweet or DM the last time I contacted then regarding the signal they replied next day saying no fault and of course the next day I had full 4G coverage but it was the day before I was complaining about #poorcustomerservice

@VodafoneUK I just looked for offers on iPhone xs max and if I change to sky I get a free phone and 20gb data free calls and texts for 61.00 a month I can’t get a better deal on Vodafone as a loyal customer how come ? So does this mean I need to move to get a new phone?

@VodafoneUK any network issues I Telford have had no 4G all day only 3G?

@VodafoneUK Thanks for your tweet but very bad experience for years and ridiculous prices, sorry but would have to be last resort after every other provider !!

@ALBIONFANTV @VodafoneUK Shocking customer service for years when with the never gave me anything, left for three 4 yrs ago and they know how to look after customers not just businesses

Left @VodafoneUK over five months ago. Made all payments in full yet they are still saying I owe them money and putting late payments on my credit file. This is after three months worth of calls to right it. Worst network around

@VodafoneUK morning, I recently upgraded to a iPhone X of you last year November. I’ve just noticed I’m having battery issues, took it off charge and 5mins later I now have 83% charge. And it feels quite hot at the back as well which has been an on going issue for few weeks.

@vodafone @VodafoneUK My contract will be getting ripped up. Your agent has lied through their teeth. Not a happy customer.

@VodafoneUK I will phone customer service and try and speak to a decision maker not vodabot in the morning

2019-06-25 02:40:03 -Download (Mb/s): 9.89 -Upload (Mb/s): 7.98 -Ping (ms): 64.58 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-25 02:15:03 -Download (Mb/s): 6.40 -Upload (Mb/s): 10.10 -Ping (ms): 62.95 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-25 02:10:03 -Download (Mb/s): 9.77 -Upload (Mb/s): 8.11 -Ping (ms): 61.78 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneIN I guess there is no call made to the person... Since past few days... Is it just to show social media that you guys are trying to resolve the issue... In actual you never called @VodafoneUK @VodafoneGroup can someone take it seriously @toi @MumbaiMirror @ZeeNews

@PhychedMonk @VodafoneIN @VodafoneUK @VodafoneGroup @TRAI @DoT_India @manojsinhabjp Either provide the service or return the money if you are not capable of providing service @VodafoneUK @VodafoneAU @VodafoneIN just because of pathetic service you name getting spoilled in all countries

2019-06-25 01:35:03 -Download (Mb/s): 10.30 -Upload (Mb/s): 9.92 -Ping (ms): 61.75 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-25 01:30:03 -Download (Mb/s): 6.50 -Upload (Mb/s): 7.91 -Ping (ms): 62.01 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-24 23:50:03 -Download (Mb/s): 9.68 -Upload (Mb/s): 8.27 -Ping (ms): 63.11 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest