Vodafone outages and service status in Halesowen, England

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halesowen, England

The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Halesowen, Wolverhampton, and Walsall.

City	Problem Type	Report Time
Oldbury	Internet	10 days ago
Birmingham	Internet	11 days ago
Birmingham	Phone	23 days ago
Oldbury	Internet	24 days ago
Halesowen	Internet	24 days ago
Wolverhampton	Wi-fi	1 month ago

Community Discussion

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Vodafone Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 18 seconds ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  Rehana Watkinson (@Rehune) reported 2 minutes ago from Birmingham, England

  @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

• 
  thetrees (@thetrees80) reported 4 minutes ago from Birmingham, England

  Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

• 
  demetrius (@Demetriiuz) reported 7 minutes ago from Birmingham, England

  @VodafoneUK B33 8RR. They have since come back on, but was down for an hour or so

• 
  Rebecca Taylor (@BeckyLongArms) reported 7 minutes ago from Cofton Hackett, England

  @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

• 
  Louise Haydon (@sporty169) reported 8 minutes ago from Birmingham, England

  @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

• 
  Mikel's Architects (@75rodders) reported 9 minutes ago from Wolverhampton, England

  @VodafoneUK Always enter never win anything!

• 
  Dr Jonathan Cox (@DrJonathanCox) reported 10 minutes ago from Birmingham, England

  Anybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness

• 
  AForknall (@aforknall) reported 15 minutes ago from Birmingham, England

  @danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

• 
  Shona Duffus (@shonamate) reported 17 minutes ago from West Bromwich, England

  @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

• 
  Anna (@Annaba250784) reported 19 minutes ago from Birmingham, England

  @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

• 
  ⭐ LFC 19+6⭐ Champ19ns20 (@StevenHirst14) reported 22 minutes ago from Birmingham, England

  @PhilBeer83 Frigging nightmare for me. Had to restart the phone 6 times. Another crap service provided by @VodafoneUK

• 
  Stuart Cockerill (@licklemouse) reported 25 minutes ago from Solihull, England

  @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

• 
  G 🦁🦁 (@VapingVillan) reported 26 minutes ago from Bromsgrove, England

  @VodafoneUK’s internet is abysmal today was slow yesterday as well

• 
  DEAN WILKES (@heycitizen) reported 27 minutes ago from Dudley, England

  Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

• 
  Leo Russon #HelpUsHelpYou 💚 (@LeoRusson) reported 31 minutes ago from Birmingham, England

  @railwaypc I'm with @VodafoneUK better signal everywhere imo, I had 4G+ and my partner had 5G

• 
  Lee Anthony (@Holland4La) reported 34 minutes ago from Dudley, England

  @VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!

• 
  Naomi Wellings (@recordernaomi) reported 40 minutes ago from Solihull, England

  @VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?

• 
  Majed Mir (@MajedMir) reported 55 minutes ago from Birmingham, England

  Hey @VodafoneUK, what's going on with your network today? My data is abysmally slow! I've got b/s speeds instead of m/b. Yes, my connection is at full and I'm on a 4G+ connection.

• 
  David Hamilton (@hamilton_david) reported 57 minutes ago from Beoley, England

  @IamSMadhavan @VodafoneUK Got the same issue. Waiting more than 24hours now with no service and @VodafoneUK couldn’t care less. Been on chat and phone to them for more than 4 hours.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 6 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 6 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  Adam James (@atjames88) reported 7 minutes ago

  @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

• 
  brendan (@kegger1664) reported 8 minutes ago

  @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  𖦞 (@moriuchirm) reported 16 minutes ago

  @VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.

• 
  Nina Moir (@neenooor) reported 17 minutes ago

  @VodafoneUK how can there be next to no reception on trains from sw20 to Waterloo.? On sw20 no reception on any network. It says full coverage , but you can’t do anything. How is it possible in this day and age ?

• 
  Arun Hebbar (@ArunHebbar7) reported 22 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 25 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  🍀 Tara 🐢 (@tara1966) reported 26 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  Pasty (@rhyshunt5) reported 30 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward