Vodafone outages and service status in Halesowen, England

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halesowen, England

The most recent Vodafone outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	1 day ago
Birmingham	Internet	9 days ago
Birmingham	Internet	20 days ago
Birmingham	Internet	27 days ago
Birmingham	Internet	1 month ago
Birmingham	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

• 
  Shaun Jenks 📸📱 (@Shaunjenks) reported 43 seconds ago from Birmingham, England

  So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

• 
  Michael Pritchard (@blueghostuk) reported 2 minutes ago from Birmingham, England

  @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

• 
  Andrew Markou (@Andyfoodie) reported 2 minutes ago from Birmingham, England

  Hi there @BarclaysUKHelp good afternoon. According to @VodafoneUK my airtime bill has been successfully paid. I can't see it as cleared on my app From what I've been reading you guys seem to be having technical issues is this correct and when will everything go back to normal?

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 4 minutes ago from Birmingham, England

  @GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.

• 
  Athene Secure (@AtheneSecure) reported 5 minutes ago from West Bromwich, England

  @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

• 
  Kerry Weldon (@Fundove) reported 7 minutes ago from Solihull, England

  @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

• 
  Samantha Butler (@Sammiebutler88) reported 7 minutes ago from Wednesfield, England

  @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

• 
  leonwba (@leonwba) reported 8 minutes ago from Seisdon, England

  @VodafoneUK do you have issues at present. I have lost signal on both personal and work phone?

• 
  David Hamilton (@hamilton_david) reported 18 minutes ago from Beoley, England

  @IamSMadhavan @VodafoneUK Got the same issue. Waiting more than 24hours now with no service and @VodafoneUK couldn’t care less. Been on chat and phone to them for more than 4 hours.

• 
  Rehana Watkinson (@Rehune) reported 21 minutes ago from Birmingham, England

  @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

• 
  Mathew (@all_day_) reported 23 minutes ago from Birmingham, England

  Hey @VodafoneUK any update? Your lack of response doesn’t support the increase tbh! Ignorance isn’t bliss despite what some may say.

• 
  David Hamilton (@hamilton_david) reported 26 minutes ago from Beoley, England

  Had no service now for 24hrs + and @VodafoneUK couldn’t care less.

• 
  Louise Haydon (@sporty169) reported 28 minutes ago from Birmingham, England

  @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

• 
  Mark Bradburn (@MarkBradburn3) reported 34 minutes ago from Birmingham, England

  And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 38 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  ⓐⓑⓐⓘⓓ ⓢⓐⓙⓙⓐⓓ (@safeabz) reported 49 minutes ago from Dudley, England

  @VodafoneUK Very slow internet around my area

• 
  Karen Tomalin (@BigBraLady) reported 53 minutes ago from Dudley, England

  So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

• 
  Rik Freeman Photographer (@rickfr01) reported 55 minutes ago from Dudley, England

  @HJMovingFarAway @CostaCoffee @VodafoneUK I have never had an issue with them. Even on calls always had UK based. Although, as we know these days there is little given to brand loyalty. I was expecting them to tell me to do one as I told them what I wanted rather than accepting what they wanted. Yep surprised.

• 
  B' (@s_badruddin) reported 56 minutes ago from Birmingham, England

  Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

• 
  Lee Anthony (@Holland4La) reported 59 minutes ago from Dudley, England

  @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Bluffield (@BobGrumpies) reported 1 second ago

  @Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?

• 
  Or Sassur (@Orsassur2) reported 3 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Jay Ramella (@ramella_jay) reported 6 minutes ago

  @SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 7 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  geo (@heytherewxirdos) reported 8 minutes ago

  @VodafoneUK is your network down in london? having bad connectivity issues here. connected to box but speeds are so slow

• 
  EmmaT (@Emma_twam) reported 8 minutes ago

  @IsntWorkingPod @VodafoneUK It was the weight of his plastic boobies dragging him down.

• 
  Odette (@OdetteBougette) reported 9 minutes ago

  @VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!

• 
  Salvador Álvarez Río (@alvarsa1) reported 13 minutes ago

  @VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.

• 
  Rogue One (@RogueOne18) reported 14 minutes ago

  @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

• 
  Dave (@Bramapp313) reported 15 minutes ago

  @MediaSOI Didn't they get the emergency message from @VodafoneUK free, or course.