Vodafone Outage Report in Halesowen, Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Halesowen, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Halesowen, Dudley, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Wolverhampton, West Bromwich, Walsall and Solihull.
City | Problem Type | Report Time |
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Birmingham | Internet | |
Birmingham | Internet | |
Birmingham | Phone | |
Birmingham | Internet | |
Birmingham | Internet | |
Birmingham | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Stewart
(@Hooty1981) reported
@O2 will you answer ya phone if i give up and cancel @VodafoneUK ???
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Tom Neal
(@TomNeal89) reported
@VodafoneUK I know about the iPhone as I was ordering I just can’t believe how every year you manage to be worse at managing the volume of traffic. For a big communications company it’s a poor show that your phone lines and website get crippled. Please sort it out for the future!
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Craig
(@craig330d) reported
@VodafoneUK hi Voda, I’ve spend literally 3 hrs talking to people from your customer services. Can someone who knows what they are talking about and has integrity, ie doesn’t lie (seriously!) get in touch? Ideally a manager who has abilities.
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Captain Chaos
(@davidgmurray) reported
@Vitt2TsNoC @joelycett @VodafoneUK I had a similar experience with Vodafone. I will never use them again. Good luck
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liz
(@lizzynuo) reported
@VodafoneUK your contact us page on your site doesn’t even work. I’ve been trying to speak to an advisor all morning… my contract has ended and I want to cancel my plan.
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kris clark
(@clarkyne23) reported
@VodafoneUK whats the crack with the NHS discount code not working keeps crashing at checkout?? Went to the shop chocolate fire guard comes to mind ……????
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Scott McAneny
(@S80Mc) reported
@VodafoneUK ha to one of the worst UK mobile operators at the minute. 1hr wait to speak then put on hold, 2hrs, beep beep, line goes dead. No call back
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L-J Brown
(@LJBrown1986) reported
@VodafoneUK absolutely appalled at the treatment I have received since Thursday. You cut me off incorrectly, I still have no services and your Customer Service is absolutely SHOCKING telling me they can’t hear me and to call back in 3 hours! Absolutely fuming doesn’t cover it.
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WARREN SHEPHERD
(@womasterg) reported
@VodafoneUK Any chance u can let me know when the maintenance on the mast near portree on the isle of Skye is likely to be done the signal has been terrible for 2 weeks ?
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Vittoria Gallagher
(@Vitt2TsNoC) reported
@VodafoneUK @brynna87 Yes. And surely you know they're having technical issues that mean they can not hear customers on the phones? OR was that a lie?