Vodafone outages and service status in Halesowen, England

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halesowen, England

The most recent Vodafone outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	10 days ago
Birmingham	Internet	16 days ago
Birmingham	Internet	20 days ago
Birmingham	Phone	20 days ago
Birmingham	Internet	1 month ago
Birmingham	Wi-fi	2 months ago

Community Discussion

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Vodafone Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

• 
  Simon Neale (@nealesj) reported 41 seconds ago from Birmingham, England

  At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

• 
  Ram 🐏 (@ramRAMir) reported 3 minutes ago from Birmingham, England

  @VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

• 
  Lox Graham (@loxgraham) reported 6 minutes ago from Dudley, England

  @VodafoneUK @mymerryhill first class knowledgable service plus a new Samsung Galaxy S21 FE phone from team Merry Hill #Milas #Jordan 👍

• 
  Soph (@sldf26) reported 10 minutes ago from Birmingham, England

  @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

• 
  Tom Geraghty (@TomG1875) reported 12 minutes ago from Solihull, England

  @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

• 
  Kelbel (@badlydrawnkel) reported 12 minutes ago from Dudley, England

  @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

• 
  Rehana Watkinson (@Rehune) reported 21 minutes ago from Birmingham, England

  @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

• 
  Kiki (@KimberleyAStone) reported 24 minutes ago from Redditch, England

  @VodafoneUK i was wondering if you could help me, ive had 3 calls from different numbers saying i have called them. But i haven’t called anyone and there is nothing on my outgoing calls on my phone either

• 
  Saqib (@Saq5000) reported 25 minutes ago from West Bromwich, England

  @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

• 
  Sunny (@kford_red) reported 26 minutes ago from Wolverhampton, England

  Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

• 
  Stephen (@Connaghty) reported 29 minutes ago from Birmingham, England

  @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

• 
  Mikey Goodwin (he/him) (@officialmikeyg1) reported 29 minutes ago from Solihull, England

  Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 30 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

• 
  David Ward (@ADaveWard) reported 30 minutes ago from Wolverhampton, England

  @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

• 
  Amanda.H 👄 (@MissAHxx) reported 31 minutes ago from Birmingham, England

  Dunno why I bother using @VodafoneUK Very Me rewards never win anything and there’s barely ever anything on there that suits what I like 🙄🙄 #verymerewards #vodafone

• 
  Simon H (@smnhndmch) reported 33 minutes ago from Solihull, England

  @VodafoneUK why are text codes to logon to my account not working? I've clicked resend code at least 3-4 times and still haven't received a single message after 20 minutes!

• 
  Stuart Cockerill (@licklemouse) reported 46 minutes ago from Birmingham, England

  @VodafoneUK yet another price increase 2nd on the contract I’m on and yet I live just outside of Birmingham and still can’t get a proper signal when I’m at work just trying to make a call or use the internet is a no go awful customer service yet again

• 
  Kelly Glenn 🦋 (@Kellyvic3) reported 53 minutes ago from West Bromwich, England

  @VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......

• 
  Neil Atkins (@NeilNeilatkins1) reported 55 minutes ago from Halesowen, England

  Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

• 
  Vibe Entertainment (@VibMark) reported 58 minutes ago from Birmingham, England

  Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mṽsh (@shikariunite) reported 5 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  Chris Ross-Lewin (@crosslewin) reported 5 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  IRIS (@brandirisx) reported 11 minutes ago

  @VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help

• 
  Dave (@davegarryfish) reported 13 minutes ago

  On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

• 
  Brian Moore (@BrianMooreAV) reported 18 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  Or Sassur (@Orsassur2) reported 18 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Amy Darcy (@darc69730) reported 19 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

• 
  Feltham Bloke (@CallumSmithcs83) reported 19 minutes ago

  @ZiaYusufUK Thank you Zia also for all the paying customers can they have their bills free too? Or else surely cancel everyone @VodafoneUK make them bust

• 
  Kate (@listentohere) reported 28 minutes ago

  @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

• 
  Dangerman (@unluckyclay1981) reported 30 minutes ago

  @VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)