Vodafone outages and service status in Halesowen, England

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halesowen, England

The most recent Vodafone outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	7 days ago
Birmingham	Internet	14 days ago
Birmingham	Internet	18 days ago
Birmingham	Phone	18 days ago
Birmingham	Internet	1 month ago
Birmingham	Wi-fi	2 months ago

Community Discussion

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Vodafone Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

• 
  David Ward (@ADaveWard) reported 2 minutes ago from Wolverhampton, England

  @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

• 
  Sunny (@kford_red) reported 4 minutes ago from Wolverhampton, England

  Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

• 
  Mikey Goodwin (he/him) (@officialmikeyg1) reported 8 minutes ago from Solihull, England

  Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown

• 
  Stephen (@Connaghty) reported 9 minutes ago from Birmingham, England

  @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

• 
  Rehana Watkinson (@Rehune) reported 9 minutes ago from Birmingham, England

  @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

• 
  Anna (@Annaba250784) reported 14 minutes ago from Birmingham, England

  @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

• 
  Soph (@sldf26) reported 17 minutes ago from Birmingham, England

  @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

• 
  leonwba (@leonwba) reported 24 minutes ago from Seisdon, England

  @VodafoneUK do you have issues at present. I have lost signal on both personal and work phone?

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 32 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Kerry Mason (@kerry_mason) reported 32 minutes ago from Birmingham, England

  @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

• 
  Ram 🐏 (@ramRAMir) reported 33 minutes ago from Birmingham, England

  @VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

• 
  Ste (he/him) (@Ste_Tonks) reported 39 minutes ago from Birmingham, England

  @VodafoneUK terrible service I’m getting nuisance calls from a withheld number (however I know the person calling and what number they are withholding) and your adviser said there is nothing you can do to stop this 😡

• 
  martinwilsonthegreat (@martinwilsonth1) reported 40 minutes ago from Stourport-on-Severn, England

  @VodafoneUK customer service is shocking, they try every ***** trick in the book to prevent you from cancelling your contract, the phone line I’m on doesn’t even tell me the number I am in the queue, only that ‘there really busy at the moment and I be put through to someone ASAP’

• 
  Rik Freeman Photographer (@rickfr01) reported 42 minutes ago from Dudley, England

  @HJMovingFarAway @CostaCoffee @VodafoneUK I have never had an issue with them. Even on calls always had UK based. Although, as we know these days there is little given to brand loyalty. I was expecting them to tell me to do one as I told them what I wanted rather than accepting what they wanted. Yep surprised.

• 
  Harris Siddique (@harris_siddique) reported 47 minutes ago from Birmingham, England

  @VodafoneUK pathetic network , have been complaining since jan no issue resolved . Support team is useless.frequent disconnections and low speed for unlimited contract . @financialombuds

• 
  Birmingham Emma (@memoirsoftlp) reported 49 minutes ago from Birmingham, England

  @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

• 
  Lee Anthony (@Holland4La) reported 51 minutes ago from Dudley, England

  @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 51 minutes ago from Birmingham, England

  @GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.

• 
  Neil Atkins (@NeilNeilatkins1) reported 55 minutes ago from Halesowen, England

  Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

• 
  Gorav Bhardwaj (@Goravbhardwaj) reported 57 minutes ago from Willenhall, England

  So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rogue One (@RogueOne18) reported 5 minutes ago

  @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

• 
  Mike Wood (@mikewooduk) reported 6 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  roberitno (@roberitno26325) reported 7 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  Ron Harrison (@RonHarriso22498) reported 7 minutes ago

  @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !

• 
  FILMCOLLECTOR16 (@filmcollector16) reported 7 minutes ago

  @NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!

• 
  Mr T (@foodiskey83) reported 10 minutes ago

  @VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.

• 
  Phasetwo⚡️ (@itsphasetwo) reported 15 minutes ago

  @VodafoneUK is allegedly providing illegal immigrants with SIM cards and possibly mobile phones, at the British Tax payers expense . A diabolical abuse of British natives . @RestoreBritain @reformparty_uk what are you going to do about companies who help to sink 🇬🇧?

• 
  mdb4trumpet (@mdb4trumpet) reported 17 minutes ago

  @VodafoneUK if I could I would cancel my contract right now but I certainly will not be renewing it assisting illegal Immigration you can go to hell

• 
  Or Sassur (@Orsassur2) reported 26 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  John Barr (@JohnBarrUK) reported 30 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬