Vodafone Outage in Middleton, Borough of Rochdale, England

@ClaireLouiseutb @EE They are the shittest network in the world @VodafoneUK number 2

@VodafoneUK called 1.5hrs ago and was told a call back would be 25 mins, it never happened. Called again and told call would take 12-24mins to be answered. Now been on hold 30mins. #poorservice

@VodafoneUK I ordered a new upgrade yesterday afternoon. Was advised it would be delivered today but nothing has come. Great service 👍

@VodafoneUK I really didn't wanted to name the store but wanted to just feedback so that you can put some emphasis on this matter. However , after waiting for simswap to complete, only just realised from speaking to your customer service team your store have just make me suffer more.

@Grizzlygherkin @VodafoneUK @BBCNews @MoneySavingExp @VodafoneGroup @WhichUK @BBCWatchdog Depend how you see it. I was just standing on counter and from there I can see full details. If you know bit about GDPR the. You should know that how to keep the customer data. Clearly you can not have it laying around the desk #unattended

@VodafoneUK Hi. Can I raise an official complain about this Wilmslow store. I went for swim swap and they gave me some card too. But later when they found out about this issue , they have cancelled the sim swap and left wrong notes on account. I didn't not expected this customer service

@VodafoneUK @VodafoneGroup Thee worst customer service I’ve ever encountered from a provider - constantly on hold, with no resolutions to proposed deals, which have changed in a matter of hours. Terrible service 😡👎🏼

Just wanted to say that Andrew at the @VodafoneUK customer service team has just been an absolute star on the call I’ve just had with him

@thegourmetgays @VodafoneUK @EE FIX IT @VodafoneUK (4 bloody days trying to work it out)

@VodafoneUK Well you could call me as has been promised on two separate issues!!

@VodafoneUK why can you give away loads of freebies but can’t offer a loyal customer with 3 contracts a discount when upgrading. Really disappointed, no upgrade today for me 😢😢

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

@YounyLinda @VodafoneUK Hi Linda, do you have the My Vodafone app on your phone. There's a chat line on there and they resolved a problem for me.

Extremely slow buffering @NetflixUK is making me want to kill @VodafoneUK for providing a shitty internet service!#FirstWorldProblems #lol #broadband

@VodafoneUK That’s no help

@MikAlexH Just been told @VodafoneUK are shit here too...

@GR33NIE @VodafoneUK Just get a mates phone and do a Speedtest. O2 had amazing coverage in Manchester, but as so many people connected to the masts it was awful.

Not the 1st time @VodafoneUK have taken money out of my account. Phoning to rectify these mistakes are unbelievably frustrating & mostly a waste of time.I was told my account was credited & wouldn’t happen again,#wrong 😡 The customer service is a joke. #Vodafone @VodafoneGroup

@VodafoneUK can you confirm this number is you guys, upgraded but very strange service and behaviour since: 0800 098 7937

How am I ever going to get in touch with @VodafoneUK 😡 I never will!!!

2/2 also @VodafoneUK I heard the bell ringing in the call centre every time someone gets a customer to sign up for a new contract! There’d be no bells ringing every time someone’s phone arrives as promised!

The @VodafoneUK issue couldn’t be resolved but I have to say the support from Scott at Vodafone Social Media this afternoon has been awesome!

@SuzanneEvans1 @VodafoneUK @ThreeUK @VodafoneUK are the worst company I have ever dealt with, it will do whatever it can to make money and will likely use this as a convenient reason. I recommend you switch ASAP

@VodafoneUK #Shocking #poor #CustomerService trying to cancel a 30 day SIM only #Contract 1hour a day for 3days still not cancelled. #incompetent #company & #staff #getitsorted #badcustomerservice #wednesdaythoughts #

Most mobile providers now offer 'Internet calling' which means mobile signals via Internet. If you don't have a mobile signal your broadband will carry texts and calls. Therefore if you can shop online, you can recieve a text! @BBCNaga @Moneybox @O2 @VodafoneUK @EE

@KeejayOV2 It on my telly. My internet is so poor grrrr @VodafoneUK broadband

@VodafoneUK you and I are going to seriously fall out. Your service is shocking. Had internet with you since last June and we’ve not had a single month where that hasn’t been a problem. Getting sick of it.

@VodafoneUK your broadband is down! Have some customer relations advice and SAY SOMETHING ABOUT IT

@VodafoneUK I have sent a DM - I generally hope someone can help me because I’m about to take it to the tribunal 🥴

@VodafoneUK @VodafoneCS Can someone with authority to cancel my contract please call me! It is now 10days since I made you aware of issues and addition additional charges to my account is the final straw!! #UtterlyUseless

@VodafoneUK 4G not working very well. M22 postcode

@VodafoneUK And the worst app award goes to @VodafoneUK coz of #verymerewards

That's how much they cared. Never rang back @VodafoneUK

It's official this is the worst customer experience ever. A month of poor service and incompetence. And this to a customer of 30 years! Thank you @VodafoneUK

@VodafoneUK Always happy to help. What a joke. You really don’t care at all about existing customers. Worst company ever dealt with. Avoid at all costs everyone

@VodafoneUK you think it’s ok to ring me to try and steal my from @ThreeUK this will never happen kindly remove me from you spamming process thank you 😜

@VodafoneUK doing bits not had a problem all day

Why does my @VodafoneUK app keep force closing been a month now and I can’t get on it still even deleted and re downloaded the app. Anyone having the same problem (iPhone)

@timburley @Experian @VodafoneUK Just seen your woes when searching for @buymobiles_help - I’ve had the same issue - got an email saying “order cancelled”. Let me know how you get on

Never get a contract with @VodafoneUK I am sick of them charging me more than I should be 🤬 customer service is shocking

@VodafoneUK broadband not working again 🙄

Dealing with @VodafoneUK is the worst experience I’ve had as a customer. Customer for 10years, trying to move to a Sim only but they’re so full of shit I’m moving to @giffgaff

Dealing with @VodafoneUK is the worst experience I’ve had as a customer. Started by trying to move to a Sim only and they’re so full of shit I’m moving to @giffgaff

@VodafoneUK I’m having an issue when making calls to landlines. The person on the receiving end is hearing really loud static noises to the point where they can’t hear me. This happens to various people in various locations. Any info would be helpful!

@VodafoneUK @AmazonUK Hi @VodafoneUK and @AmazonUK I would treat my dad to a Scottish Spurtle to stir his porridge. Just because I like the word... Spurtle #TuesdayTreats

I have just signed up with #VodafoneUK 102 Mather Way, Salford, M6 5HU - #Stephania the person I dealt with needs recognizing that her customer service skills are out of this world. She was amazing & I am confident I have signed to the best out there. @VodafoneUK @VodafoneGroup

@VodafoneUK having been told every day for the last 3 days that I’d be able to use my Apple Watch Independently of my phone still nothing. Dreadful service!

@AilsaBakerDance @VodafoneUK That's terrible.

@VodafoneUK @AmazonUK I would treat my granddaughter Lizzie who's at university in Bangor she studies hard .

@VodafoneUK any chance you could reinstate the phone signal in our area, emergency call only very nice, but not much use in everyday situations. Hayfield, High Peak, Derbyshire

@VodafoneUK @VodafoneIN @VodafoneGhana @VodafoneGroup @VodafoneQatar @vodafoneNZ Dear Mark @VodafoneUK it's just to spread the wrost service of @VodafoneIN world wide so twitting to aware all Vodafone customers.

@VodafoneUK But if it's 33 days for example, it's tough luck for me even though I can't predict the actions of a foreign trade war. I've let Vodafone off in the past after letting me down & not offering an obvious simple solution, but this really will be the last time now. Had enough

@VodafoneUK There hasn't been a sufficient statement yet, it seems apparent that my P30 Pro won't be getting the Android Q update as would be expected for a flagship device, and resell values are plummeting. As a loyal customer of over 5 years I'd like to know what solutions are on offer.

@VodafoneUK There has been no service in Stanhope County Durham DL13 2UE for 2 days as the mast is not working and despite reporting it still nothing has been done! It needs fixing as a matter of urgency as this is a rural location and many rely on the mobile network.

Disgusting @VodafoneUK @VodafoneGroup .. despite repeated **** ups every month on my bill #Vodafone policy is to give one £15 goodwill gesture per 6 months ~ even though it is the same mistake month after month. All #vodafone user’s should check their bills very very carefully

@VodafoneUK One customer service assistant on webchat said she had requested a reimbursement from her senior colleagues and had given them notes on the case. We were told we’d hear from them in 24-48 hours about the refund. That was on Tuesday. We’ve heard nothing.

@VodafoneUK My poor Mum has spent the last six days on web chat and on the phone trying to sort this out. I cannot ask her to go down another dead end.

@ClaireLouiseutb @EE They are the shittest network in the world @VodafoneUK number 2

@VodafoneUK Never experienced such awful service. Charged for a year after cancelling my contract. Promised a refund last week via complaints and still nothing. Please help

OOOHHH BOY. Iv had to resort to this, i am at the end of my tether. @VodafoneUK your customer service is absolutley shocking. Despite 9 phone calls each lasting between 45mins and an hour, spanning 8 months you are still messing up my phone contracts. Disgraceful. @MartinSLewis