Vodafone Outage in Leighton Buzzard, Central Bedfordshire, England

@VodafoneUK bit poor to want to charge me £49 p/m for 25gb as an upgrade when it’s £42 p/m for 30gb for new customers... doesn’t really shout loyalty does it. :-(

Really quick, compent and helpful support from Jamie-Lee @VodafoneUK tech support for my #gigafast connection today 😃 Thank you #cx #goodcustomerservice

30 mins on the phone to Vodafone and yet to someone that can actually understand what I’m saying.. more time on hold when she’s asking for help... please train your staff to not waste my time @VodafoneUK @vodafoneservice

@VodafoneUK you are still getting your Customer Experience so wrong. Messaging me back quickly after my original tweet and ignoring me since is not cool. Time to look for a new provider I think #borednow #cx

@VodafoneUK Spending too much of my life wading through the trash that is your customer service. Been trying to change my mobile plan which should be very simple. You couldn’t get it more wrong if you tried ! Customer experience is very poor #CX

Be ****** to know how @VodafoneUK Claim to have the best signal when it takes 4 days to load an app and not be able to send a text whenever you’re at an event and more than 10 people are there.

.@VodafoneUK @VodafoneBiz we moved across to you 4-5 weeks ago and we run live streaming events via our network. However since moving we are constantly receiving a drop in service which is also causing delays in our events. Please call us direct to arrange a solution.

@VodafoneUK Please check account I have spoken to them 30+ times am dealing with exec team but still no joy. Gigafast team won’t help

@GigabitMK @VodafoneUK Don’t bother - installed Monday still not working and Vodafone saying needs to start again 2-3 week wait to be connected old broadband cut off full details here app.tracysimpson/vodafonegigafast

And now @VodafoneUK are telling me I have to wait till the 4th may to get broadband, I run a business from home!!! @CityFibre @GigabitMK @mk_citizen if you’re considering #vodaphonegigafast don’t!!! Customer service is appalling

@CityFibre @GigabitMK @VodafoneUK what a shower of shit!!!! Unbelievable customer service, your tech support are incompetent, if you want Gigafast wait for a different supplier as cityfibre are useless.

Seriously @VodafoneGroup @VodafoneUK you have to be one of the worse customer service providers ever 😡😡😡😡

Looks like @VodafoneUK broadband is down (mk area)

@VodafoneUK That link doesn't work. I couldn't see my contract end date anywhere on your apps or site, but a message telling me I could upgrade early in June, 3 months after I knew my contract ended. When I contacted your Web chat team they told me it ended in August.

So fed up waiting for @VodafoneUK to answer call. Waited patiently then call failed. Rubbish service. Too busy to waste time like this/)

@VodafoneUK waited over an hour in queue to get pac code only for call to drop. No offer of call back. Shoddy service. No wonder want pac code.#wastedmytine@vodaphoneuk

@VodafoneUK your customer service is lower than a snakes belly

@joobleblob @VodafoneUK No it’s called making fun out of a bad situation. No matter how much you rant and rave it’s not going to change the situation. Have a sense of humour you moron

@VodafoneUK Disgrace! List of errors with them a mile long over last 2 years. Now they have the audacity to charge late fee as I couldnt get through to pay my bill last month for 5 DAYS ON THE TROT! Their error & they wont remove it. Well Im not paying it! Zero customer service!

@VodafoneUK Worst company ever! Half an hour on the phone to them & they refuse to remove the £5 late fee I was charged because I COULDN'T GET THROUGH FOR 5 CONSECUTIVE DAYS to pay them! So yet another problem to add to the list with them. Well I'm not paying it! Total disgrace!

@VodafoneUK No. The issue is the WiFi coverage in the house. The cabled connection in my home office is good. The WiFi coverage is very poor

@VodafoneUK @AmazonUK I`d treat my sister @VodafoneUK #TuesdayTreats

@VodafoneUK @AmazonUK @VodafoneUK #TuesdayTreats I have a very long wish list on Amazon. A cd, toy dinosaurs and dashboard cleaner spray on top so I guess it would treat a few people.

@jleetodd @VodafoneUK @ThreeUK I’ve lots of people saying @vodafoneUK are really bad,I’ve been with @ThreeUK for a number of years never had any problems of them wot so ever.

@VodafoneUK The issue was not resolved. I was officially disconnected for 49 minutes and was constantly told I have lost my number. I then had to call from another phone to sort out your mess. This cost me in excess of £40. Why should I have to pay to sort out your mess.

@VodafoneUK disgusting service from you guys. Never shown would I use Vodafone. I called for a pac code and they disconnected my line instantly. Then told me I will never get my number back. Complete incompetence. #ofcom #which cost me £40 to rectify your issue

@VodafoneUK @AmazonUK #TuesdayTreats #WIN If I win the £15 @AmazonUK gift card, I would treat myself.

@VodafoneUK yep, your WiFi and 4G service in Luton is absolutely crap, can’t connect or do anything at all, if this continues I might have to change service providers for one that can actually deliver it

@VodafoneUK 7.30pm - no attempt to take a second payment direct debit set up so we try to pay direct - our account is charged twice even tho we are told payments are failing . 6 phone calls and a lovely operator, very polite who struggled to spell ‘Mike’ didn’t help much at all

Get your finger out @VodafoneUK the service our business account is getting is absolutely appalling. 54mins on the phone with no reply and 46mins online chat with an operator who seems to be handling multiple customers and only coming back to me every 3 mins on av.

@VodafoneUK is there a problem with 3G in LU29TD

@VodafoneUK bad signal/internet for 4g payment!

@VodafoneUK bad internet/signal for 4g payment every month!

@vodafone @VodafoneUK My contract will be getting ripped up. Your agent has lied through their teeth. Not a happy customer.

@VodafoneUK I will phone customer service and try and speak to a decision maker not vodabot in the morning

2019-06-25 02:40:03 -Download (Mb/s): 9.89 -Upload (Mb/s): 7.98 -Ping (ms): 64.58 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-25 02:15:03 -Download (Mb/s): 6.40 -Upload (Mb/s): 10.10 -Ping (ms): 62.95 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-25 02:10:03 -Download (Mb/s): 9.77 -Upload (Mb/s): 8.11 -Ping (ms): 61.78 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneIN I guess there is no call made to the person... Since past few days... Is it just to show social media that you guys are trying to resolve the issue... In actual you never called @VodafoneUK @VodafoneGroup can someone take it seriously @toi @MumbaiMirror @ZeeNews

@PhychedMonk @VodafoneIN @VodafoneUK @VodafoneGroup @TRAI @DoT_India @manojsinhabjp Either provide the service or return the money if you are not capable of providing service @VodafoneUK @VodafoneAU @VodafoneIN just because of pathetic service you name getting spoilled in all countries

2019-06-25 01:35:03 -Download (Mb/s): 10.30 -Upload (Mb/s): 9.92 -Ping (ms): 61.75 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-25 01:30:03 -Download (Mb/s): 6.50 -Upload (Mb/s): 7.91 -Ping (ms): 62.01 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

2019-06-24 23:50:03 -Download (Mb/s): 9.68 -Upload (Mb/s): 8.27 -Ping (ms): 63.11 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest