Vodafone Outage in Leighton Buzzard, Central Bedfordshire, England

@VodafoneUK I have rang you on 4 separate ocassions now as you owe me a refund of £486. Every time someone assured me I will get a refund within 3 working days, this was a month ago and still no refund! I’ve logged a formal complaint with OFCOM and the FCA! EE here I come

It's not my handset, it's their lousy coverage. I even showed them @rootmetrics maps showing how bad it is round here. "Sorry we can't rely on that data"... So it's goodbye @EE and hello @VodafoneUK

@mkhanamkhana @LiquidTelecomKe @VodafoneUK :-) I’ve never tried them

@VodafoneUK bit poor to want to charge me £49 p/m for 25gb as an upgrade when it’s £42 p/m for 30gb for new customers... doesn’t really shout loyalty does it. :-(

Really quick, compent and helpful support from Jamie-Lee @VodafoneUK tech support for my #gigafast connection today 😃 Thank you #cx #goodcustomerservice

30 mins on the phone to Vodafone and yet to someone that can actually understand what I’m saying.. more time on hold when she’s asking for help... please train your staff to not waste my time @VodafoneUK @vodafoneservice

@VodafoneUK you are still getting your Customer Experience so wrong. Messaging me back quickly after my original tweet and ignoring me since is not cool. Time to look for a new provider I think #borednow #cx

@VodafoneUK Spending too much of my life wading through the trash that is your customer service. Been trying to change my mobile plan which should be very simple. You couldn’t get it more wrong if you tried ! Customer experience is very poor #CX

Be ****** to know how @VodafoneUK Claim to have the best signal when it takes 4 days to load an app and not be able to send a text whenever you’re at an event and more than 10 people are there.

.@VodafoneUK @VodafoneBiz we moved across to you 4-5 weeks ago and we run live streaming events via our network. However since moving we are constantly receiving a drop in service which is also causing delays in our events. Please call us direct to arrange a solution.

@VodafoneUK Please check account I have spoken to them 30+ times am dealing with exec team but still no joy. Gigafast team won’t help

@GigabitMK @VodafoneUK Don’t bother - installed Monday still not working and Vodafone saying needs to start again 2-3 week wait to be connected old broadband cut off full details here app.tracysimpson/vodafonegigafast

And now @VodafoneUK are telling me I have to wait till the 4th may to get broadband, I run a business from home!!! @CityFibre @GigabitMK @mk_citizen if you’re considering #vodaphonegigafast don’t!!! Customer service is appalling

@CityFibre @GigabitMK @VodafoneUK what a shower of shit!!!! Unbelievable customer service, your tech support are incompetent, if you want Gigafast wait for a different supplier as cityfibre are useless.

Seriously @VodafoneGroup @VodafoneUK you have to be one of the worse customer service providers ever 😡😡😡😡

Looks like @VodafoneUK broadband is down (mk area)

@VodafoneUK That link doesn't work. I couldn't see my contract end date anywhere on your apps or site, but a message telling me I could upgrade early in June, 3 months after I knew my contract ended. When I contacted your Web chat team they told me it ended in August.

So fed up waiting for @VodafoneUK to answer call. Waited patiently then call failed. Rubbish service. Too busy to waste time like this/)

@VodafoneUK waited over an hour in queue to get pac code only for call to drop. No offer of call back. Shoddy service. No wonder want pac code.#wastedmytine@vodaphoneuk

@VodafoneUK your customer service is lower than a snakes belly

@joobleblob @VodafoneUK No it’s called making fun out of a bad situation. No matter how much you rant and rave it’s not going to change the situation. Have a sense of humour you moron

@VodafoneUK Disgrace! List of errors with them a mile long over last 2 years. Now they have the audacity to charge late fee as I couldnt get through to pay my bill last month for 5 DAYS ON THE TROT! Their error & they wont remove it. Well Im not paying it! Zero customer service!

@VodafoneUK Worst company ever! Half an hour on the phone to them & they refuse to remove the £5 late fee I was charged because I COULDN'T GET THROUGH FOR 5 CONSECUTIVE DAYS to pay them! So yet another problem to add to the list with them. Well I'm not paying it! Total disgrace!

@VodafoneUK No. The issue is the WiFi coverage in the house. The cabled connection in my home office is good. The WiFi coverage is very poor

@VodafoneUK @AmazonUK I`d treat my sister @VodafoneUK #TuesdayTreats

@VodafoneUK @AmazonUK @VodafoneUK #TuesdayTreats I have a very long wish list on Amazon. A cd, toy dinosaurs and dashboard cleaner spray on top so I guess it would treat a few people.

@jleetodd @VodafoneUK @ThreeUK I’ve lots of people saying @vodafoneUK are really bad,I’ve been with @ThreeUK for a number of years never had any problems of them wot so ever.

@VodafoneUK The issue was not resolved. I was officially disconnected for 49 minutes and was constantly told I have lost my number. I then had to call from another phone to sort out your mess. This cost me in excess of £40. Why should I have to pay to sort out your mess.

@VodafoneUK disgusting service from you guys. Never shown would I use Vodafone. I called for a pac code and they disconnected my line instantly. Then told me I will never get my number back. Complete incompetence. #ofcom #which cost me £40 to rectify your issue

@VodafoneUK @AmazonUK #TuesdayTreats #WIN If I win the £15 @AmazonUK gift card, I would treat myself.

@VodafoneUK yep, your WiFi and 4G service in Luton is absolutely crap, can’t connect or do anything at all, if this continues I might have to change service providers for one that can actually deliver it

@VodafoneUK 7.30pm - no attempt to take a second payment direct debit set up so we try to pay direct - our account is charged twice even tho we are told payments are failing . 6 phone calls and a lovely operator, very polite who struggled to spell ‘Mike’ didn’t help much at all

Get your finger out @VodafoneUK the service our business account is getting is absolutely appalling. 54mins on the phone with no reply and 46mins online chat with an operator who seems to be handling multiple customers and only coming back to me every 3 mins on av.

@VodafoneUK is there a problem with 3G in LU29TD

@VodafoneUK bad signal/internet for 4g payment!

@VodafoneUK bad internet/signal for 4g payment every month!

@VodafoneUK 2 days now i've been trying to get through the call center. The one time I did get through I was hung up on after being bounced around departments. Worst customer service i've ever experienced. Currently on hold for 1hr 30 mins whilst trying live agents aswell

@VodafoneUK Still not resolved. My Apple Watch order is not cancelled despite me ringing multiple times. The compensation agreed was not provided. Poor @VodafoneUK

It took @VodafoneUK 4 days to fix something @Plusnet couldn't repair for over a year. I cannot pit into words just how poor Plusnet were, and how helpful Vodafone are. Anyone looking for a new net provider, DO NOT use Plusnet #HarbyOut

@VodafoneUK Here’s a thought. Forget 5G, 4G, 3G or even just G, how about getting reliable coverage for North East Wales. Anywhere between Prestatyn and Flint on the coast is shocking for no signal. #5G #Vodafone #PhoneCoverage #CBRadio, #NoSignal #FedUp #CantUseMyPhone

Dear @VodafoneUK Your Indian subsidiary @VodafoneIN is terrible and you will suffer huge losses due to your poor purchase of @Idea Cellular. You have no clue of the mess you have got yourself into. May God help you. ~ A customer who is really really frustrated with @Idea

Appalling customer service @VodafoneUK so unhappy actually considering taking our business account elsewhere we are so frustrated.

@Idea I am so frustrated with ur network that I can't evn explain. ur network SUCKS. U hv the WORST network. It's impossible to talk; when it's an urgent call, I can only curse you. God will punish you. @AdityaBirlaGrp @VodafoneIN @TRAI @VodafoneUK @airtelindia @reliancejio

@VodafoneUK Looks more like a general tech problem, than a problem with my account specifically, but ok...

@VodafoneUK After 8 calls, you still billed me for a phone I never received, not to mention all the other issues. My level of complaint is so massive, I suggest a manager call me.

@VodafoneUK This is pathetic customer service - I will be cancelling my new broadband contract and my longstanding mobile contract unless this is resolved today.