Vodafone Outage in Aylesbury, Buckinghamshire, England

@VodafoneUK hi, I’ve been without data for 48hrs now despite full signal and doing all resets advised. I dm’d 24 hours ago. Nothing. Please sort it out.

30 mins on the phone to Vodafone and yet to someone that can actually understand what I’m saying.. more time on hold when she’s asking for help... please train your staff to not waste my time @VodafoneUK @vodafoneservice

@VodafoneUK you are still getting your Customer Experience so wrong. Messaging me back quickly after my original tweet and ignoring me since is not cool. Time to look for a new provider I think #borednow #cx

@VodafoneUK Spending too much of my life wading through the trash that is your customer service. Been trying to change my mobile plan which should be very simple. You couldn’t get it more wrong if you tried ! Customer experience is very poor #CX

So fed up waiting for @VodafoneUK to answer call. Waited patiently then call failed. Rubbish service. Too busy to waste time like this/)

@VodafoneUK waited over an hour in queue to get pac code only for call to drop. No offer of call back. Shoddy service. No wonder want pac code.#wastedmytine@vodaphoneuk

@VodafoneUK 7.30pm - no attempt to take a second payment direct debit set up so we try to pay direct - our account is charged twice even tho we are told payments are failing . 6 phone calls and a lovely operator, very polite who struggled to spell ‘Mike’ didn’t help much at all

Get your finger out @VodafoneUK the service our business account is getting is absolutely appalling. 54mins on the phone with no reply and 46mins online chat with an operator who seems to be handling multiple customers and only coming back to me every 3 mins on av.

@VodafoneUK Called customer services to speak about signal issues in my area, and to configure my SureSignal box... told to use WiFi calling and use WhatsApp for text messages?! Just remind me what I pay for?

Zero #vodafone #vodafoneuk signal in my new house, can't make or receive any calls, can't wait til my contract is up.....

@VodafoneUK stop data capping people. Probably the only network that does this. Also, thank you for not making me aware 😤😤

@VodafoneUK @MEGAprivacy This is still ha happening!!! Help!!

Little tip. If you’re travelling to India do not rely on @VodafoneUK. They’re service is intermittent, as is their customer service. We had a credit card issues and it was really necessary to make calls. Shocking

@VodafoneUK @VodafoneIN I am not even getting network in one of the busiest areas of HYDERABAD. Pathetic.

@LewisHamilton @VodafoneUK Bag of shit mate..

@VodafoneUK just found out you charged my son another £6 for 1.6mb the amount of 2 seconds this is getting rediculous now .written complaint going in tomorrow to CEO and oftel .this could so easily have been sorted if the phone had not been miss sold

My New Years resolution is to never miss a free coffee when offered on #VeryMeRewards from @VodafoneUK Who doesn’t a love a freebie even when you should really be drinking more water...

@VodafoneUK omg what a relief to finally leave you after 23 years good riddance to a crap company stick your phones where the sun don’t shine

@VodafoneUK Thanks, that's what a store manager suggested too. However, the whole approach of denying a customer blindly with no right to appeal and provide documents that prove their ability to pay 20£ a month for a contract is discriminative and humiliating.