Vodafone outages and service status in Berkhamsted, England

Problems in the last 24 hours in Berkhamsted, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Berkhamsted, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Berkhamsted, England

Latest outage, problems and issue reports in Berkhamsted and nearby locations:

• 
  Simon Lailey (@simon_lailey) reported 12 minutes ago from Aylesbury Vale, England

  @VodafoneUK Spending too much of my life wading through the trash that is your customer service. Been trying to change my mobile plan which should be very simple. You couldn’t get it more wrong if you tried ! Customer experience is very poor #CX

• 
  Jennifer Stirrup #MBA Next up: #AI #Healthcare (@jenstirrup) reported 17 minutes ago from Hemel Hempstead, England

  @VodafoneUK The phones screen is unusable so I can’t do that from the phone. I’ve waited an hour in your store and handed the phone in for repair. I hope you’ll send it back to @SamsungUK and reconsider when you sell it in future. It’s four months old and I didn’t damage the phone. #ZFlip

• 
  Georgia x (@Nice_Georgia_x) reported 19 minutes ago from Harrow Weald, England

  @VOXI_UK @VodafoneUK I suggest you escalate this to someoe who can help me as I'm going to have to close my bank account down to stop you raiding my account. I can't afford to be ripped off like this.

• 
  Dan Cooke (@DanielCooke1982) reported 19 minutes ago from Watford, England

  Considering they are two of the UK's biggest organisations, I have never received such a shit level of service for a business as I have from @nextofficial and @VodafoneUK over the last few weeks. Absolute masters in failure!

• 
  heidi (@thack8) reported 20 minutes ago from High Wycombe, England

  @VodafoneUK can not get through to anyone your chats don't reply when they do they are just so rude is the any other company that's treats people like this?

• 
  Jules Mason (@1975jpm) reported 20 minutes ago from London Colney, England

  @VodafoneUK customer service right now 😱😡👎🏾, although the staff in the Covent Garden store are 👍🏾

• 
  J8y (@JoeBaguley) reported 22 minutes ago from Marlow Bottom, England

  @SimonRichards0n @VodafoneUK Forward them to 7726 (“SPAM”) to help educate their ‘ML/AI’ or ‘automated blacklisting’ or ‘person with spreadsheet’ or whatever it is they are using to stamp on these things.

• 
  Tom (@toadtomj) reported 26 minutes ago from Marlow Bottom, England

  @VodafoneUK Hey @VodafoneUK my work phone and work iPad is on Vodafone and there’s no signal where I live I’m afraid :-(

• 
  Agbo Richard (@AgboRich) reported 27 minutes ago from London Colney, England

  @VodafoneUK is becoming one of the most unreliable network in London. I called customer service yesterday to complain about network issue at London Victoria are til now NO solution. Thinking of leaving them. I can't use my mobile data inside the building

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 28 minutes ago from Princes Risborough, England

  @VodafoneUK can you please answer your DM’s Between you and carphone warehouse the level of customer service is appalling My SIM card was deactivated today Before carphone warehouse have even sent my new phone. I was promised it would be reactivated this morning. Still nothing

• 
  Jonathan Morris 📱📸 (@jmcomms) reported 33 minutes ago from London Colney, England

  @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

• 
  Sergiy Voronov 🇺🇦 (@mamezito) reported 33 minutes ago from Amersham, England

  Irony of @VodafoneUK broadband support chat not loading because broadband is glitchy

• 
  heidi (@thack8) reported 40 minutes ago from High Wycombe, England

  @VodafoneUK can not speak to anybody via phone no information nothing no store Tel numbers absolutely terrible I need my phone back working please!!!

• 
  Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported 40 minutes ago from St Albans, England

  Anyone else on @VodafoneUK and seem to have slow 4G connection today?

• 
  James Pryor (@Pryor_27) reported 41 minutes ago from London Colney, England

  Incredibly frustrating customer service experience with @VodafoneUK London Victoria. Upgraded phone yesterday over the phone, was told that it would be waiting for me in store today.... apparently It’s not available. The phone is in stock in store, but 1/2

• 
  Fernando 🐼 Miguel (@BlnaryMlke) reported 43 minutes ago from London Colney, England

  Feels like @VodafoneUK network is dead (you won't be seeing this tweet until network is back up)

• 
  ✰ Chenyu 苹果姐姐 ✰ (@chenyuz) reported 55 minutes ago from London Colney, England

  @VodafoneUK has inefficient support system. And with top up system incompatible with US credit card.

• 
  Mark (@coxm62) reported 59 minutes ago from London Colney, England

  @VodafoneUK why do you have the worst signal reception in London 😩😤

• 
  🌈𝔥𝔞3 ✌️ (@beetro0t) reported 59 minutes ago from Aylesbury Vale, England

  @VodafoneUK just sent a private message. My MiFi seems to have gone down. Please help.

• 
  Rikki Lawton (@Rikkilawton) reported 60 minutes ago from Harrow Weald, England

  @VodafoneUK I’m trying, and have tried since this morning, to pay my phone bill so it doesn’t affect my service but they system has been down all day. Please advise

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reported 5 minutes ago

  Wtf? Another one bites the dust... @VodafoneUK @ThreeUK

• 
  Or Sassur (@Orsassur2) reported 7 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Diesel (@valkanelanights) reported 9 minutes ago

  @Iromg @VodafoneUK Stupid old ****

• 
  Salvador Álvarez Río (@alvarsa1) reported 10 minutes ago

  @VodafoneUK Again at store t the request por favor client services. No solution to our claim…it just keeps dragging, no one assumes responsibility. Do yourself a favor, contract with another broadband company.

• 
  roberitno (@roberitno26325) reported 14 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  Nigel Leeder (@qm8tknfyjy) reported 17 minutes ago

  @SimonDanczuk @VodafoneUK No, no network makes money of it

• 
  Osman (@deniz34j) reported 24 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  Tony Tong | Founder | Ancient Systems x AI (@tonytonggg) reported 24 minutes ago

  @IsntWorkingPod @VodafoneUK Burnout isn't corporate malaise, it's judgment quietly failing before anyone names it. That's the pattern I build around: AI doesn't replace a founder's judgment, it just speeds up how fast bad judgment becomes visible. A year is plenty of runway for that to catch up to you.

• 
  Dan White (@Whitelikedan) reported 25 minutes ago

  @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.

• 
  jean harris (@jeanharris0603) reported 25 minutes ago

  @Iromg @VodafoneUK Data so that they can talk to underage girls. **** @VodafoneUK