Vodafone outages and service status in Headcorn, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Headcorn, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Headcorn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
-
André Rebelo (@arebelo15) reported from Ashford, EnglandStill wondering when I’m actually going to get good signal 🫠 @VodafoneUK
-
lil em (@origemwilks) reported from Frittenden, EnglandWell, after the manager at @VodafoneUK told me I’d get a call today to discuss my plan as they cannot fulfil service at my address, I have heard absolutely nothing. Top customer service 🙃👍🏼👍🏼👍🏼
-
Steve Martin (@XmoSteve) reported from Maidstone, EnglandIs there a problem with broadband service @VodafoneUK ? No WiFi despite rebooting router. Cannot access app with no signal at all.
-
Joel Levitt (@joel_levitt) reported from Five Oak Green, England@VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔
-
🇬🇧 🏃Phil Jog For Cake 🍰🇬🇧 (@Donealready) reported from Paddock Wood, England@BenjiBoyW @VodafoneUK Day 2 and still no broadband. They better not be charging me for non existent service. As soon as I get broadband I'm going to find an alternative and cancel
-
Helen Rudd (@Treebor) reported from Sittingbourne, England@VodafoneUK the issue was caused by unauthorised access to my account by a Vodafone staff member. How do I raise a GDPR complaint please?
-
lil em (@origemwilks) reported from Frittenden, England@VodafoneUK customer service is absolute DOG ****. Disgusted Is an understatement. @VodafoneGroup
-
Lord Snoutintrough #FBPE (@Rowland72James) reported from Maidstone, England@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down
-
jerome ferrer (@FerrerJerome) reported from Kings Hill, EnglandMy New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK
-
Adam | Lewis (@porter_a2m) reported from Ditton, England@VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting
-
Taylor London (@TaylorLDN) reported from Sittingbourne, England@VodafoneUK Everytime I call 191 to cancel one of the lines on my account I’m being disconnected before being put through to anyone
-
theo_digital (@theo_digital) reported from Sittingbourne, England@VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.
-
Jamie (@geordie_hammer_) reported from Ashford, EnglandSeriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!
-
steve burgess (@steve69burgess) reported from Appledore, England@VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting
-
Jamie (@geordie_hammer_) reported from Ashford, EnglandApparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm
-
Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
-
Steve Ladner (@Ladders71) reported from Ditton, England@VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....
-
Ryan Taylor (@TaylorLDN) reported from Sittingbourne, EnglandIn Nov 2018 I got an iPhone XR from @VodafoneUK with unltd data for £36 a month. Nearly 2 years later the price has gone up to £51 a month for the same phone but only 48GB of data. If anything the price should have gone down 2 years later. Time to switch to Sky I think 🤔
-
Steve Martin (@XmoSteve) reported from Maidstone, England@VodafoneUK Steven Martin, 01622688661 no signal at all
-
David-19 (@Davidp1103) reported from Snodland, England@8twinge @VodafoneUK Then ditch @VodafoneUK and change providers. And if enough people see this then it might make it clear to @VodafoneUK that their service and attitude needs to change
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
AFCDavid (@DaveP701) reported@BasedMillwallGB @VodafoneUK I’m cancelling. This is awful.
-
Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
-
Phasetwo⚡️ (@itsphasetwo) reported@VodafoneUK is allegedly providing illegal immigrants with SIM cards and possibly mobile phones, at the British Tax payers expense . A diabolical abuse of British natives . @RestoreBritain @reformparty_uk what are you going to do about companies who help to sink 🇬🇧?
-
Maggie Rawlings (@MaggieRawlings) reported@NileGardiner @VodafoneUK You’re an idiot
-
Di Drinkwater (@CarbonTiptoes) reportedHey Vodafone were struggling to log into view our bill as your service wants to send us a code via our landline. The pressing button one option to hear message doesn't work. Help. @VodafoneUK
-
roberitno (@roberitno26325) reported@VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers
-
Jarek (@jarekd) reportedSo got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???
-
FILMCOLLECTOR16 (@filmcollector16) reported@NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!
-
Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.
-
Karen Smith (@kazfg) reported@SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue