Vodafone outages and service status in Headcorn, England
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Problems in the last 24 hours in Headcorn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Jamie (@geordie_hammer_) reported from Ashford, EnglandApparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm
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David-19 (@Davidp1103) reported from Snodland, England@8twinge @VodafoneUK Then ditch @VodafoneUK and change providers. And if enough people see this then it might make it clear to @VodafoneUK that their service and attitude needs to change
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Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Steve Martin (@XmoSteve) reported from Maidstone, EnglandIs there a problem with broadband service @VodafoneUK ? No WiFi despite rebooting router. Cannot access app with no signal at all.
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steve burgess (@steve69burgess) reported from Appledore, England@VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting
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André Rebelo (@arebelo15) reported from Ashford, EnglandStill wondering when I’m actually going to get good signal 🫠 @VodafoneUK
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Joel Levitt (@joel_levitt) reported from Five Oak Green, England@VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔
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Steve Ladner (@Ladders71) reported from Ditton, England@VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....
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lil em (@origemwilks) reported from Frittenden, England@VodafoneUK customer service is absolute DOG ****. Disgusted Is an understatement. @VodafoneGroup
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Jamie (@geordie_hammer_) reported from Ashford, EnglandSeriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!
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jerome ferrer (@FerrerJerome) reported from Kings Hill, EnglandMy New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK
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Lord Snoutintrough #FBPE (@Rowland72James) reported from Maidstone, England@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down
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Steve Martin (@XmoSteve) reported from Maidstone, England@VodafoneUK Steven Martin, 01622688661 no signal at all
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lil em (@origemwilks) reported from Frittenden, EnglandWell, after the manager at @VodafoneUK told me I’d get a call today to discuss my plan as they cannot fulfil service at my address, I have heard absolutely nothing. Top customer service 🙃👍🏼👍🏼👍🏼
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Helen Rudd (@Treebor) reported from Sittingbourne, England@VodafoneUK the issue was caused by unauthorised access to my account by a Vodafone staff member. How do I raise a GDPR complaint please?
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🇬🇧 🏃Phil Jog For Cake 🍰🇬🇧 (@Donealready) reported from Paddock Wood, England@BenjiBoyW @VodafoneUK Day 2 and still no broadband. They better not be charging me for non existent service. As soon as I get broadband I'm going to find an alternative and cancel
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Adam | Lewis (@porter_a2m) reported from Ditton, England@VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting
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Ryan Taylor (@TaylorLDN) reported from Sittingbourne, EnglandIn Nov 2018 I got an iPhone XR from @VodafoneUK with unltd data for £36 a month. Nearly 2 years later the price has gone up to £51 a month for the same phone but only 48GB of data. If anything the price should have gone down 2 years later. Time to switch to Sky I think 🤔
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Taylor London (@TaylorLDN) reported from Sittingbourne, England@VodafoneUK Everytime I call 191 to cancel one of the lines on my account I’m being disconnected before being put through to anyone
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theo_digital (@theo_digital) reported from Sittingbourne, England@VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Williams (@wynmind) reported@VodafoneUK don’t use Vodafone broadband the call centre is beyond hopeless, rude, time wasting, they refuse your request and send you on a run around never ever again will I use Vodafone broadband
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Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported@BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really
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Chris Evans (@ballistic1980) reported@VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!
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FINGERSJOHN✌ (@jnafr) reportedWhy is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.
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maybe: diana 🌞 (@classicdiana) reported@VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone
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Daniel Pybus (@danielpybus) reported@VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"
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Calum Campbell (@CalumCa70143010) reported@VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means
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Dean Jones (@dean_jones91) reported@VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!