Vodafone Outage Report in Headcorn, Kent, England
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E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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lil em
(@origemwilks) reported
from
Frittenden, England
Well, after the manager at @VodafoneUK told me I’d get a call today to discuss my plan as they cannot fulfil service at my address, I have heard absolutely nothing. Top customer service 🙃👍🏼👍🏼👍🏼
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Lord Snoutintrough #FBPE
(@Rowland72James) reported
from
Maidstone, England
@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down
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Jamie
(@geordie_hammer_) reported
from
Ashford, England
Seriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!
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Ryan Taylor
(@TaylorLDN) reported
from
Sittingbourne, England
In Nov 2018 I got an iPhone XR from @VodafoneUK with unltd data for £36 a month. Nearly 2 years later the price has gone up to £51 a month for the same phone but only 48GB of data. If anything the price should have gone down 2 years later. Time to switch to Sky I think 🤔
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Steve Ladner
(@Ladders71) reported
from
Ditton, England
@VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....
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André Rebelo
(@arebelo15) reported
from
Ashford, England
Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK
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Joel Levitt
(@joel_levitt) reported
from
Five Oak Green, England
@VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔
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Steve Martin
(@XmoSteve) reported
from
Maidstone, England
@VodafoneUK Steven Martin, 01622688661 no signal at all
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Taylor London
(@TaylorLDN) reported
from
Sittingbourne, England
@VodafoneUK Everytime I call 191 to cancel one of the lines on my account I’m being disconnected before being put through to anyone
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Jamie
(@geordie_hammer_) reported
from
Ashford, England
Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm
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Adam | Lewis
(@porter_a2m) reported
from
Ditton, England
@VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting
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Steve Martin
(@XmoSteve) reported
from
Maidstone, England
Is there a problem with broadband service @VodafoneUK ? No WiFi despite rebooting router. Cannot access app with no signal at all.
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steve burgess
(@steve69burgess) reported
from
Appledore, England
@VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting
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jerome ferrer
(@FerrerJerome) reported
from
Kings Hill, England
My New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK
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Helen Rudd
(@Treebor) reported
from
Sittingbourne, England
@VodafoneUK the issue was caused by unauthorised access to my account by a Vodafone staff member. How do I raise a GDPR complaint please?
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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David-19
(@Davidp1103) reported
from
Snodland, England
@8twinge @VodafoneUK Then ditch @VodafoneUK and change providers. And if enough people see this then it might make it clear to @VodafoneUK that their service and attitude needs to change
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lil em
(@origemwilks) reported
from
Frittenden, England
@VodafoneUK customer service is absolute DOG ****. Disgusted Is an understatement. @VodafoneGroup
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🇬🇧 🏃Phil Jog For Cake 🍰🇬🇧
(@Donealready) reported
from
Paddock Wood, England
@BenjiBoyW @VodafoneUK Day 2 and still no broadband. They better not be charging me for non existent service. As soon as I get broadband I'm going to find an alternative and cancel
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theo_digital
(@theo_digital) reported
from
Sittingbourne, England
@VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Hall
(@daern) reported
@VodafoneUK Ahhhahahaha! Nice try, Tim. I've already got a 100 tweet thread with your "social media team" which has made exactly zero progress. Technical information provided there wasn't even relayed to the support team, let alone any actual material progress made. A comical waste of time.
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Tarquin
(@George_Pergolas) reported
Years and years on @VodafoneUK using the veryme tab in the app and I've never won a thing, always the better luck next time balloons Mental
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Michael Tawroginski
(@Tawroginski) reported
@VodafoneUK When will e merger Vodafone -3? And if what name of my current network willbe? Ive got Vodafone since 2002. I mean will merger change name?
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Charlotte Hindle
(@C_M_Hindle) reported
@VodafoneUK I’ve done this and it advises good connection but that isn’t the case at all! I know 2 other people with vodafone who is experiencing this issue. Can this please be looked into, been a week now! This is very poor service.
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JaniedeLang
(@janiedelang) reported
@VodafoneUK Unbelievably bad customer service. HOW does anyone manage to hold down a job while trying to get problems with you sorted out? I have literally spent HOURS…..
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Jake Gryta
(@Jake_Gr_89) reported
Why is customer service at @VodafoneUK sooo ****… ‘move my connection to my new property.. nah sir we cancelled it enjoy no internet’ and being transferred from person to person.. good all is in emails!! Great work @VodafoneUK not!!!
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Alex Warren
(@CurryMurray) reported
@VodafoneUK Your app is very poor. Whenever I try to access account settings it starts loading but then gets stuck part way through. I’m attempting to make sure roaming and calls and txts abroad are enabled, as previously this has not worked even though it says enabled.
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Rebecca Sperti
(@RebeccaSperti) reported
Spent 1hr 30 mins on the phone to @VodafoneUK, received 3 further calls after to cover things they’d forgotten to ask.. and after all that it looks like the upgrade is double what I wanted to pay! Think I’ll just cancel my 10+ year multi phone contract and go somewhere else!
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Antoni #GTTO 🇺🇦
(@Antoni_DiSotto) reported
@VodafoneUK my wife is on the phone to you customer services right now, absolutely shocking service. Having mistakenly charged her over £200 for cancelling a sim only contract, it will take 3-5 days to process a refund.
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Lucy Arthurs
(@LucyArthurs) reported
@VodafoneUK beyond frustrated with your CS team. Had an install booked for today. Nobody came. Never had comms to stay it had been cancelled. Had to contact CS on chat before someone informed me. Now onto my 4th broadband team trying to resolve it. Throughly annoyed.