Vodafone outages and service status in Headcorn, England

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Headcorn, England

The most recent Vodafone outage reports came from the following cities: West Malling.

City	Problem Type	Report Time
West Malling	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

• 
  Adam | Lewis (@porter_a2m) reported 44 seconds ago from Ditton, England

  @VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting

• 
  Ryan Taylor (@TaylorLDN) reported 2 minutes ago from Sittingbourne, England

  In Nov 2018 I got an iPhone XR from @VodafoneUK with unltd data for £36 a month. Nearly 2 years later the price has gone up to £51 a month for the same phone but only 48GB of data. If anything the price should have gone down 2 years later. Time to switch to Sky I think 🤔

• 
  Taylor London (@TaylorLDN) reported 2 minutes ago from Sittingbourne, England

  @VodafoneUK Everytime I call 191 to cancel one of the lines on my account I’m being disconnected before being put through to anyone

• 
  Steve Martin (@XmoSteve) reported 5 minutes ago from Maidstone, England

  Is there a problem with broadband service @VodafoneUK ? No WiFi despite rebooting router. Cannot access app with no signal at all.

• 
  André Rebelo (@arebelo15) reported 14 minutes ago from Ashford, England

  Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK

• 
  lil em (@origemwilks) reported 22 minutes ago from Frittenden, England

  Well, after the manager at @VodafoneUK told me I’d get a call today to discuss my plan as they cannot fulfil service at my address, I have heard absolutely nothing. Top customer service 🙃👍🏼👍🏼👍🏼

• 
  steve burgess (@steve69burgess) reported 27 minutes ago from Appledore, England

  @VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting

• 
  lil em (@origemwilks) reported 27 minutes ago from Frittenden, England

  @VodafoneUK customer service is absolute DOG ****. Disgusted Is an understatement. @VodafoneGroup

• 
  Joel Levitt (@joel_levitt) reported 31 minutes ago from Five Oak Green, England

  @VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔

• 
  theo_digital (@theo_digital) reported 31 minutes ago from Sittingbourne, England

  @VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.

• 
  jerome ferrer (@FerrerJerome) reported 31 minutes ago from Kings Hill, England

  My New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK

• 
  Steve Ladner (@Ladders71) reported 33 minutes ago from Ditton, England

  @VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....

• 
  Steve Martin (@XmoSteve) reported 41 minutes ago from Maidstone, England

  @VodafoneUK Steven Martin, 01622688661 no signal at all

• 
  Lord Snoutintrough #FBPE (@Rowland72James) reported 42 minutes ago from Maidstone, England

  @PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

• 
  🇬🇧 🏃Phil Jog For Cake 🍰🇬🇧 (@Donealready) reported 43 minutes ago from Paddock Wood, England

  @BenjiBoyW @VodafoneUK Day 2 and still no broadband. They better not be charging me for non existent service. As soon as I get broadband I'm going to find an alternative and cancel

• 
  Nigel Back (@NigelBack) reported 46 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  David-19 (@Davidp1103) reported 47 minutes ago from Snodland, England

  @8twinge @VodafoneUK Then ditch @VodafoneUK and change providers. And if enough people see this then it might make it clear to @VodafoneUK that their service and attitude needs to change

• 
  Helen Rudd (@Treebor) reported 51 minutes ago from Sittingbourne, England

  @VodafoneUK the issue was caused by unauthorised access to my account by a Vodafone staff member. How do I raise a GDPR complaint please?

• 
  Jamie (@geordie_hammer_) reported 52 minutes ago from Ashford, England

  Seriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!

• 
  Jamie (@geordie_hammer_) reported 56 minutes ago from Ashford, England

  Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Bluffield (@BobGrumpies) reported 2 minutes ago

  @Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?

• 
  Tony Tong | Founder | Ancient Systems x AI (@tonytonggg) reported 5 minutes ago

  @IsntWorkingPod @VodafoneUK Burnout isn't corporate malaise, it's judgment quietly failing before anyone names it. That's the pattern I build around: AI doesn't replace a founder's judgment, it just speeds up how fast bad judgment becomes visible. A year is plenty of runway for that to catch up to you.

• 
  Jayne pell (@jaynepell) reported 7 minutes ago

  @wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!

• 
  Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported 11 minutes ago

  @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

• 
  nivek llaxoc (@nivekllaxoc) reported 13 minutes ago

  @VodafoneUK @grok whoever answers first. What percentage of the UK do you cover for 4G and 5G network. It would be good to know so called fact versus actual reality. Go ...

• 
  Nannyof2 (@CayC73) reported 13 minutes ago

  @VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !

• 
  Or Sassur (@Orsassur2) reported 16 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Gaz1313 (@pursseyg) reported 16 minutes ago

  @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

• 
  roberitno (@roberitno26325) reported 21 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  FINGERSJOHN✌ (@jnafr) reported 25 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.