Vodafone outages and service status in Headcorn, England
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Problems in the last 24 hours in Headcorn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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lil em (@origemwilks) reported from Frittenden, EnglandWell, after the manager at @VodafoneUK told me I’d get a call today to discuss my plan as they cannot fulfil service at my address, I have heard absolutely nothing. Top customer service 🙃👍🏼👍🏼👍🏼
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Taylor London (@TaylorLDN) reported from Sittingbourne, England@VodafoneUK Everytime I call 191 to cancel one of the lines on my account I’m being disconnected before being put through to anyone
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lil em (@origemwilks) reported from Frittenden, England@VodafoneUK customer service is absolute DOG ****. Disgusted Is an understatement. @VodafoneGroup
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Lord Snoutintrough #FBPE (@Rowland72James) reported from Maidstone, England@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down
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Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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theo_digital (@theo_digital) reported from Sittingbourne, England@VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.
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André Rebelo (@arebelo15) reported from Ashford, EnglandStill wondering when I’m actually going to get good signal 🫠 @VodafoneUK
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Steve Ladner (@Ladders71) reported from Ditton, England@VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....
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🇬🇧 🏃Phil Jog For Cake 🍰🇬🇧 (@Donealready) reported from Paddock Wood, England@BenjiBoyW @VodafoneUK Day 2 and still no broadband. They better not be charging me for non existent service. As soon as I get broadband I'm going to find an alternative and cancel
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steve burgess (@steve69burgess) reported from Appledore, England@VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting
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jerome ferrer (@FerrerJerome) reported from Kings Hill, EnglandMy New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK
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Jamie (@geordie_hammer_) reported from Ashford, EnglandSeriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!
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Joel Levitt (@joel_levitt) reported from Five Oak Green, England@VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔
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Steve Martin (@XmoSteve) reported from Maidstone, England@VodafoneUK Steven Martin, 01622688661 no signal at all
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Jamie (@geordie_hammer_) reported from Ashford, EnglandApparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm
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Adam | Lewis (@porter_a2m) reported from Ditton, England@VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting
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Steve Martin (@XmoSteve) reported from Maidstone, EnglandIs there a problem with broadband service @VodafoneUK ? No WiFi despite rebooting router. Cannot access app with no signal at all.
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Ryan Taylor (@TaylorLDN) reported from Sittingbourne, EnglandIn Nov 2018 I got an iPhone XR from @VodafoneUK with unltd data for £36 a month. Nearly 2 years later the price has gone up to £51 a month for the same phone but only 48GB of data. If anything the price should have gone down 2 years later. Time to switch to Sky I think 🤔
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Helen Rudd (@Treebor) reported from Sittingbourne, England@VodafoneUK the issue was caused by unauthorised access to my account by a Vodafone staff member. How do I raise a GDPR complaint please?
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David-19 (@Davidp1103) reported from Snodland, England@8twinge @VodafoneUK Then ditch @VodafoneUK and change providers. And if enough people see this then it might make it clear to @VodafoneUK that their service and attitude needs to change
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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THOMAS COULTER (@tcoulter7c) reported@VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous
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deeps (@deeps_k) reported@VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint
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Gareth Paul Fradgley (@gpfradgley) reported@VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.
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Jean McGeoch (@tweetyjeanie) reported@VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G
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Simon Winstanley (@Winclouduk) reported@ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company
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Delwar Ullah (@Sheffield128) reported@VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.
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Delwar Ullah (@Sheffield128) reported@VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.
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🍀 Tara 🐢 (@tara1966) reportedHi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.
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ًًًً (@secr3tfiles) reportedI have 5 bars of 5G yet my data won’t work fix ur coverage u knobheads @VodafoneUK @VodafoneEgypt @vodafoneeveryone