Vodafone outages and service status in Headcorn, England

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

• 
  Adam | Lewis (@porter_a2m) reported 2 minutes ago from Ditton, England

  @VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting

• 
  Jamie (@geordie_hammer_) reported 4 minutes ago from Ashford, England

  Seriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!

• 
  lil em (@origemwilks) reported 5 minutes ago from Frittenden, England

  @VodafoneUK customer service is absolute DOG ****. Disgusted Is an understatement. @VodafoneGroup

• 
  Helen Rudd (@Treebor) reported 11 minutes ago from Sittingbourne, England

  @VodafoneUK the issue was caused by unauthorised access to my account by a Vodafone staff member. How do I raise a GDPR complaint please?

• 
  Nigel Back (@NigelBack) reported 17 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Lord Snoutintrough #FBPE (@Rowland72James) reported 21 minutes ago from Maidstone, England

  @PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

• 
  Taylor London (@TaylorLDN) reported 22 minutes ago from Sittingbourne, England

  @VodafoneUK Everytime I call 191 to cancel one of the lines on my account I’m being disconnected before being put through to anyone

• 
  Steve Martin (@XmoSteve) reported 23 minutes ago from Maidstone, England

  Is there a problem with broadband service @VodafoneUK ? No WiFi despite rebooting router. Cannot access app with no signal at all.

• 
  lil em (@origemwilks) reported 27 minutes ago from Frittenden, England

  Well, after the manager at @VodafoneUK told me I’d get a call today to discuss my plan as they cannot fulfil service at my address, I have heard absolutely nothing. Top customer service 🙃👍🏼👍🏼👍🏼

• 
  David-19 (@Davidp1103) reported 31 minutes ago from Snodland, England

  @8twinge @VodafoneUK Then ditch @VodafoneUK and change providers. And if enough people see this then it might make it clear to @VodafoneUK that their service and attitude needs to change

• 
  Joel Levitt (@joel_levitt) reported 36 minutes ago from Five Oak Green, England

  @VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔

• 
  jerome ferrer (@FerrerJerome) reported 37 minutes ago from Kings Hill, England

  My New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK

• 
  Ryan Taylor (@TaylorLDN) reported 37 minutes ago from Sittingbourne, England

  In Nov 2018 I got an iPhone XR from @VodafoneUK with unltd data for £36 a month. Nearly 2 years later the price has gone up to £51 a month for the same phone but only 48GB of data. If anything the price should have gone down 2 years later. Time to switch to Sky I think 🤔

• 
  Jamie (@geordie_hammer_) reported 45 minutes ago from Ashford, England

  Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm

• 
  Steve Ladner (@Ladders71) reported 48 minutes ago from Ditton, England

  @VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....

• 
  theo_digital (@theo_digital) reported 50 minutes ago from Sittingbourne, England

  @VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.

• 
  André Rebelo (@arebelo15) reported 51 minutes ago from Ashford, England

  Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK

• 
  steve burgess (@steve69burgess) reported 54 minutes ago from Appledore, England

  @VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting

• 
  Steve Martin (@XmoSteve) reported 55 minutes ago from Maidstone, England

  @VodafoneUK Steven Martin, 01622688661 no signal at all

• 
  🇬🇧 🏃Phil Jog For Cake 🍰🇬🇧 (@Donealready) reported 55 minutes ago from Paddock Wood, England

  @BenjiBoyW @VodafoneUK Day 2 and still no broadband. They better not be charging me for non existent service. As soon as I get broadband I'm going to find an alternative and cancel

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DTrick (@trick78434) reported 39 seconds ago

  @VodafoneUK over 48 hours with multiple users with no phone signal or broadband in RH12 3NR. Had signal for 1 hour last night, then it failed again. Any response?

• 
  shaun (@1971wilko) reported 2 minutes ago

  @Benleo Meh, you want bad give @VodafoneUK a go.

• 
  karen sen (@karen_sen) reported 3 minutes ago

  @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳

• 
  BlackhandMedia Mk II (@Hanley40) reported 4 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?

• 
  🍀 Tara 🐢 (@tara1966) reported 10 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  maybe: diana 🌞 (@classicdiana) reported 10 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  Davie J Cuthbert (@DavieCuthbert) reported 12 minutes ago

  @IsntWorkingPod @VodafoneUK Any FEMALE employee should be going to HR. Unacceptable, these creatures are living out a fantasy fetish. Should not only be banned but given guidance to seek HELP. This is an illness.

• 
  Barrie Stimpson (@stimmo64) reported 13 minutes ago

  Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

• 
  Jan Cavelle (@jancavelle) reported 13 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling

• 
  Helen Woolf (@helenwoolf2) reported 15 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service