Vodafone Outage in Dunblane, Stirling, Scotland

@VodafoneUK Ross it is, in any sphere, the worst customer service I have ever received. The whole episode has been an utter shambles. I deeply regret signing up with an organisation as disorganised, dysfunctional and disingenuous as @VodafoneUK.

It turns out @VodafoneUK have no sway over their partners @CityFibre so I have to place a new order for installation. First available date 2 August 2019. Prospect of over 2 weeks no broadband #WTF. It gets worse....

@O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!

@EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider

Morning @VodafoneUK mobile phone service is deader than a dead thing in Callander and we were so enjoying 4g.

@VodafoneUK Its never worked propery, ive had you tech teams pan me off for months and you charge mpre that what I signed up for 😡

Without a doubt @VodafoneUK have had the worst broadband service i have ever used.

@VodafoneUK why is my WiFi still down that’s been 2 days

I love the way @VodafoneUK give wifi that can't cover the tiny crap flat I live in

@VodafoneUK @AmazonUK I'd treat my son for working so hard at school.

Between @VodafoneUK and @OnecomUK literally I never can get anything resolved, one thing after another and I'm so tired now, customer first they say, made my life a living misery!! Loyal Customer my arse. Neither take responsibility. Its beyond a joke now!! 😡🤬 #unhappycustomer

@VodafoneUK my instagram wont load messages or anything atall unless connected to wifi, everything else works but the option to send images on apps to people does not work either. I have tons of data left so not the issue. Can you assist really annoying considering the cost

@VodafoneUK It is a shame. I've just spent time on the phone with a very helpful chap who has promised to get the issues sorted. You are right though, it is a shame that the likes of me only seem to get a response by calling companies out in public. Thanks for your response anyway.

Get ready for a series of angry tweets about how bad Nantes airport is. 1. The WiFi is so terrible I’m having to use @Mboyd1990’s phone as a hotspot. (This will follow some angry tweets about @VodafoneUK later)

@AimsOnAir @VodafoneUK Don’t understand this - been with Vodafone for years (both personal and business inc overseas) and never had an issue

So much for easier mobile provider switch. @VodafoneUK gave incorrect advice, Mr A still waiting for PAC code, instore staff said he has been lied to by customer services. Pathetic service.

@VodafoneUK are you mucking around with the #4G signal so people have to upgrade to #5G It always worked at work, now sadly it doesn't.

@VodafoneUK I love how quick your customer service is when it’s on a public domain 😍. Just a conversation with a human rather than a machine would be nice

@VodafoneUK your automated voice system sucks.

@SamElliott82 @VodafoneUK It’s awful! I’ve never had so many issues with a company so soon. I’m really tempted to just cancel. Should’ve stayed with @EE 😔