Vodafone outages and service status in Stirling, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Stirling, including 0 direct reports.
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Problems in the last 24 hours in Stirling, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stirling, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Stirling, Scotland
Latest outage, problems and issue reports in Stirling and nearby locations:
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Iain Walker (@Iainwalker6) reported from Kincardine, Scotland@VodafoneUK #vodafonetreats @VodafoneUK my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.
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NickyLamö (@nickylamo) reported from Gargunnock, ScotlandNot even a month with @VodafoneUK broadband and the router has stopped working. It’s clearly broken and I need a new one sent out but apparently the technical team need 72 hours to get back to me. Absolute terrible service.
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Lesley (@kt33uk) reported from Stirling, Scotland@VodafoneUK please help. Trying to install Pro 2 router. Managed to get it paired with the app (eventually) the lights are all on but no internet connection available. Can’t get online so having to use mobile data to figure out what is wrong
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Liam McCabe (@liamrun) reported from Stirling, Scotland@TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.
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Liam McCabe (@liamrun) reported from Stirling, ScotlandIt turns out @VodafoneUK have no sway over their partners @CityFibre so I have to place a new order for installation. First available date 2 August 2019. Prospect of over 2 weeks no broadband #WTF. It gets worse....
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SFerrol (@SusanSmask) reported from Stirling, ScotlandAppalling service from our VODAFONE high speed installation and routing. If you’re thinking of upgrading in the Stirling area I would not bother! My husband is on call number ** trying to get a resolution. CEO Nick Jeffery complaint next. @VodafoneUK
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@FuriousCoops I’ve had my same number for 25 yrs… all with @VodafoneUK .. I should be due a longe service award
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Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland@VodafoneUK poor customer services and I ask myself again why did I renew my contract phone with yous. #PoorCustomerServices #Vodafone #WorseCustomerServices #Poor
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Gotenkslovesme (@gotenkslovesme) reported from Glenochil Village, Scotland@EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider
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MrDeeJay (@spinningthedisc) reported from Dullatur, ScotlandTwitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.
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Haggisking💙 (@Haggiskings) reported from Brightons, Scotland@VodafoneUK why after years of service would my phone suddenly come up with ‘Invalid Sim’ ?
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Debbie Magenta (@Debbie_Magenta) reported from Lennoxtown, Scotland@VodafoneUK Weirdest and worst...a tin opener!!
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Danny (@danny_ltd) reported from Stirling, Scotland@VodafoneUK when your gigafast broadband was working it was good, but it’s been 2 weeks since it stopped working, a total of 7 hours of phone calls and still nothing. Just Fix It.
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Iona Young (@ionagyoung) reported from Falkirk, ScotlandIs there something going on with the phone networks? I’m with @VodafoneUK usually have great service and internet but today it’s been atrocious, so slow!!
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Drew Crainie (@CrainieDrew) reported from Cumbernauld, Scotland@VodafoneUK What is going on with mobile data?? Signal has been terrible the past 2 days
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Liam McCabe (@liamrun) reported from Stirling, Scotland@VodafoneUK Ross it is, in any sphere, the worst customer service I have ever received. The whole episode has been an utter shambles. I deeply regret signing up with an organisation as disorganised, dysfunctional and disingenuous as @VodafoneUK.
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Katie McAleer (@KatieMcAleer2) reported from Dullatur, Scotland@MilliesCookies @VodafoneUK the male staff at Stirling store was so rude my sister in law and mother in-laws could not use the #VodafoneTreats due to an error on the till and the voucher code only lasted for 10 minutes.
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David Shirlaw (@snoopd4ve) reported from Dunblane, Scotland@VodafoneUK I’m guessing it was Sounds of Silence in the movie The Graduate. And thanks for the offer of help, but my new iPhone11 Max pro and my wife’s new iPhone11 are just fine tsk
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Russ Leitch 🏴 (@russ159) reported from Stirling, Scotland@VodafoneUK Ryan 4hrs now Still no one has bothered with a DM or to contact me... YOUR Service is getting worse and worse
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Gillian Keir (@GillKeir) reported from Falkirk, Scotland@VodafoneUK any chance you have ANY MANAGERS working today? Serious internet problem and no ever calls back!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Neutral Bystander (@NeutralB99631) reported@Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Tony (@TonyShots71) reportedMorning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹
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Cyber Woogy (@CyberWoogy) reported@VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it
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Carol Hibbert (@carolhibbert51) reported@KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!
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FINGERSJOHN✌ (@jnafr) reportedWhy is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.
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Bri Hammond (@big1481b) reported@VodafoneUK please avoid this company customer service poor and very rude
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sarah 💙 (@sarmackie965) reportedWould not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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brendan (@kegger1664) reported@TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!