Vodafone outages and service status in Larbert, Scotland
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Problems in the last 24 hours in Larbert, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Larbert, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Larbert, Scotland
Latest outage, problems and issue reports in Larbert and nearby locations:
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SarahJessica Minogue (@SJMinogue) reported from Coatbridge, ScotlandAppalling customer service from @VodafoneUK - never experienced anything like it in my life. Avoid at all costs.
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Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland@VodafoneUK I’ve just activated my replacement sim but think my number may still be blocked as I lost my old phone. I’m not able to make any calls. Can you help please?
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Russ Leitch 🏴 (@russ159) reported from Stirling, Scotland@VodafoneUK Ryan 4hrs now Still no one has bothered with a DM or to contact me... YOUR Service is getting worse and worse
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Drew Crainie (@CrainieDrew) reported from Cumbernauld, Scotland@VodafoneUK What is going on with mobile data?? Signal has been terrible the past 2 days
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Garry Stevenson (@B16GAZ) reported from West Calder, Scotland@VodafoneUK Please help! I contacted you last Friday evening raising concerns one of your colleagues cancel my direct debit without notifying me! I would get a call back in 24 hours. Unfortunately I have still not received a call and I am worried you are going to cut me off!
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Matt McGrandles (@m13att) reported from Stirling, Scotland@O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!
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Paul Watson (@Pwatson1989) reported from Blackburn, ScotlandYo @VodafoneUK why ask me to send a Dm over and when I do no one actually bothers to help me
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Liam McCabe (@liamrun) reported from Stirling, Scotland@VodafoneUK Ross it is, in any sphere, the worst customer service I have ever received. The whole episode has been an utter shambles. I deeply regret signing up with an organisation as disorganised, dysfunctional and disingenuous as @VodafoneUK.
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Liam McCabe (@liamrun) reported from Stirling, ScotlandIt turns out @VodafoneUK have no sway over their partners @CityFibre so I have to place a new order for installation. First available date 2 August 2019. Prospect of over 2 weeks no broadband #WTF. It gets worse....
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Gillian Keir (@GillKeir) reported from Falkirk, Scotland@VodafoneUK any chance you have ANY MANAGERS working today? Serious internet problem and no ever calls back!!
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Ross Telford (@ROSSTEL1984) reported from Blackridge, Scotland@VodafoneUK great customer service as always - getting threatening emails that if I don’t return my router I’ll get a £72 charge even though they haven’t sent me a returns bag (or even an address) to let me do this. Just another reason why I’ll be switching mobile providers too!
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David Shirlaw (@snoopd4ve) reported from Dunblane, Scotland@VodafoneUK I’m guessing it was Sounds of Silence in the movie The Graduate. And thanks for the offer of help, but my new iPhone11 Max pro and my wife’s new iPhone11 are just fine tsk
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Iain Walker (@Iainwalker6) reported from Kincardine, Scotland@VodafoneUK #vodafonetreats my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.
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Liam McCabe (@liamrun) reported from Stirling, Scotland@TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.
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Haggisking💙 (@Haggiskings) reported from Brightons, Scotland@VodafoneUK why after years of service would my phone suddenly come up with ‘Invalid Sim’ ?
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Iona Young (@ionagyoung) reported from Falkirk, ScotlandIs there something going on with the phone networks? I’m with @VodafoneUK usually have great service and internet but today it’s been atrocious, so slow!!
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Lesley (@kt33uk) reported from Stirling, Scotland@VodafoneUK please help. Trying to install Pro 2 router. Managed to get it paired with the app (eventually) the lights are all on but no internet connection available. Can’t get online so having to use mobile data to figure out what is wrong
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Sarah Cameron (@CameronGal) reported from Bridge of Allan, ScotlandMorning @VodafoneUK, I have no internet this morning. Are you having issues in central Scotland or is this a me problem??
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Danny (@danny_ltd) reported from Stirling, Scotland@VodafoneUK when your gigafast broadband was working it was good, but it’s been 2 weeks since it stopped working, a total of 7 hours of phone calls and still nothing. Just Fix It.
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Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland@VodafoneUK poor customer services and I ask myself again why did I renew my contract phone with yous. #PoorCustomerServices #Vodafone #WorseCustomerServices #Poor
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported@Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6
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joe bloggs (@thebadgerf1) reported@VodafoneUK Would never use Vodafone again after I found out they give free sims to all the illegal immigrants coming over here
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Gaz1313 (@pursseyg) reported@SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).
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SendCake Films (@SendCakeFilms) reported@ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦
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Jayne pell (@jaynepell) reported@wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Matty 🏴 🇬🇧 (@Matty75890250) reported@VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.
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Bob Bluffield (@BobGrumpies) reported@Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?
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mṽsh (@shikariunite) reported@Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?
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Graham : A Star Wars Story 💙 (@whoisgraham) reported@VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍