Vodafone Outage Report in West Calder, West Lothian, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in West Calder, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near West Calder, West Lothian, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
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Vodafone Issues Reports Near West Calder, Scotland
Latest outage, problems and issue reports in West Calder and nearby locations:
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@VodafoneUK I’ve just activated my replacement sim but think my number may still be blocked as I lost my old phone. I’m not able to make any calls. Can you help please?
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Iona Young
(@ionagyoung) reported
from
Falkirk, Scotland
Is there something going on with the phone networks? I’m with @VodafoneUK usually have great service and internet but today it’s been atrocious, so slow!!
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Gillian Keir
(@GillKeir) reported
from
Falkirk, Scotland
@VodafoneUK any chance you have ANY MANAGERS working today? Serious internet problem and no ever calls back!!
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@VodafoneUK why after years of service would my phone suddenly come up with ‘Invalid Sim’ ?
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Marino Unger-Verna
(@ma_ungerverna) reported
Took out a SIM-only plan with @VodafoneUK in late July, and after 3 weeks (and about 30 chats with their customer support) I still don’t have access to my number. Constant promises of resolution after 24 hours, ‘please rest assured’, etc. and it always gets worse
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Jeremy Wood
(@excitedpixels) reported
@SamsungUK @VodafoneUK That Exynos chips really lets the 22 ultra down in every area :( Wish Samsung would give us the same phone in the UK instead of that awful alternative. So tempted but Samsung disrespecting the UK leaves a bit of a bad taste. Pity...
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Amy Claridge
(@Amy_Claridge) reported
@GeorgeMonbiot @VodafoneUK They treated my dad absolutely appalling. Would not speak to me despite me offering more health information than necessary. Brother had to drive seriously sick dad 20miles to a shop AND THEY STILL COCKED IT UP. Extremely bizarrely unprofessional customer care
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Hils💙
(@hilsofhove) reported
@VodafoneUK After the problem with Voicemail yesterday, it is now telling me I’ve reverted to standard service. What exactly does that mean? Have settings been changed automatically? I hadn’t altered anything.
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Dr Nik Taylor
(@Doctor_Magick) reported
@VodafoneUK The store told me to call customer support on 191 to speak to someone. 191 callbot either hangs up or directs to the chat page. The chat pages tells me that it's broken and I should call 191. endless loop. How to I get this sorted?
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Suffolk and Bad 😷 💙 🇺🇦 British European 🇪🇺
(@Suffolkandbad) reported
@VodafoneUK any reason why my internet should be down. I keep getting a please press reconnect to restart your DSL line. Have done a hard reset twice.
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Neel
(@neelfx) reported
@GeorgeMonbiot @VodafoneUK This is an issue across multiple industries unfortunately. My father in law had the same issue when trying to close his elderly brother’s account with an energy company. Eventually they did resolve it but only when a complaint letter was sent (by post).
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Nisos Yacht Charter
(@Nisosyachts) reported
@VodafoneUK it is impossible to get hold of anyone at Vodafone UK these days. Been on hold now for a total of 3 hours today... Connected via live chat to be told my number doesn't exist.... And then disconnected. Despite being a loyal customer with the same number for 28 years
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Andrew Campbell
(@Andrewc88) reported
@RRaybould @VodafoneUK I was in it for ages earlier. Finally got through to someone then I was transferred 4 times before the whole thing crashed. I have been a customer for about 15 years and they still think have me in the system as James Andrews but this might be the final straw
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Victoria White
(@victoriawhite21) reported
@VodafoneUK absolute shoddy customer service on the chat function won't help with an upgrade cost. 3 months to go, I will be cancelling my contract. No way to treat a loyal customer