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Vodafone outages and service status in Bonnybridge, Scotland

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  • Vodafone generated 0 outage signals in the last 24 hours around Bonnybridge, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bonnybridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Vodafone Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

  • ROSSTEL1984
    Ross Telford (@ROSSTEL1984) reported from Blackridge, Scotland

    @VodafoneUK great customer service as always - getting threatening emails that if I don’t return my router I’ll get a £72 charge even though they haven’t sent me a returns bag (or even an address) to let me do this. Just another reason why I’ll be switching mobile providers too!

  • danny_ltd
    Danny (@danny_ltd) reported from Stirling, Scotland

    @VodafoneUK when your gigafast broadband was working it was good, but it’s been 2 weeks since it stopped working, a total of 7 hours of phone calls and still nothing. Just Fix It.

  • hotshotmb1
    Michael Brown (@hotshotmb1) reported from Dullatur, Scotland

    Thanks #vodafoneuk for making my customer experience so difficult! I put my #samsunggalaxytablet in for repair. I had to take it to your store to be repaired, you won’t post it back to me, my daughter nipped in to pick it up so I called ahead to authorise her but it’s not allowed

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @VodafoneUK poor customer services and I ask myself again why did I renew my contract phone with yous. #PoorCustomerServices #Vodafone #WorseCustomerServices #Poor

  • EleanorRestrick
    Eleanor Restrick (@EleanorRestrick) reported from Mollinburn, Scotland

    @VodafoneUK Hi Alice I have sent you my details. Kindly get in touch #Disgraceful #harassment yet again terrible customer service from @Vodacom @VodafoneUK and I’m no longer a customer #shocking 🙈

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @FuriousCoops I’ve had my same number for 25 yrs… all with @VodafoneUK .. I should be due a longe service award

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    What’s going on @VodafoneUK … three outages (mobile network) in a week at home…. Not good enough

  • Iainwalker6
    Iain Walker (@Iainwalker6) reported from Kincardine, Scotland

    @VodafoneUK #vodafonetreats my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.

  • gotenkslovesme
    Gotenkslovesme (@gotenkslovesme) reported from Glenochil Village, Scotland

    @EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider

  • ionagyoung
    Iona Young (@ionagyoung) reported from Falkirk, Scotland

    Is there something going on with the phone networks? I’m with @VodafoneUK usually have great service and internet but today it’s been atrocious, so slow!!

  • liamrun
    Liam McCabe (@liamrun) reported from Stirling, Scotland

    @VodafoneUK Ross it is, in any sphere, the worst customer service I have ever received. The whole episode has been an utter shambles. I deeply regret signing up with an organisation as disorganised, dysfunctional and disingenuous as @VodafoneUK.

  • nickylamo
    NickyLamö (@nickylamo) reported from Gargunnock, Scotland

    Not even a month with @VodafoneUK broadband and the router has stopped working. It’s clearly broken and I need a new one sent out but apparently the technical team need 72 hours to get back to me. Absolute terrible service.

  • ScTorrance144
    SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland

    @VodafoneUK @aligav_torr needs a new phone. Throughout lockdown she has missed out on pain killing injections and hands on back support yet still helped out with our 93 year old neighbour to get through this and still have a smile. She has been epic #win #VodafoneTreats

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @VodafoneUK WORSE CUSTOMER SERVICES EVER!! @stevo1978

  • Iainwalker6
    Iain Walker (@Iainwalker6) reported from Kincardine, Scotland

    @VodafoneUK #vodafonetreats @VodafoneUK my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.

  • SusanSmask
    SFerrol (@SusanSmask) reported from Stirling, Scotland

    Appalling service from our VODAFONE high speed installation and routing. If you’re thinking of upgrading in the Stirling area I would not bother! My husband is on call number ** trying to get a resolution. CEO Nick Jeffery complaint next. @VodafoneUK @alanferrol

  • SJMinogue
    SarahJessica Minogue (@SJMinogue) reported from Coatbridge, Scotland

    Appalling customer service from @VodafoneUK - never experienced anything like it in my life. Avoid at all costs.

  • OrangeWok
    orange wok (@OrangeWok) reported from Bo’ness, Scotland

    @JenG1210 @TheHairyJobbie @VodafoneUK I never got fone back even though they said ‘come collect’ it became too much hassle to keep going to find my fone. It was a material object that I wasn’t gonna waste more of my life chasing.

  • OrangeWok
    orange wok (@OrangeWok) reported from Bo’ness, Scotland

    @JenG1210 @TheHairyJobbie @VodafoneUK I still had 1 contact fone they only took the new handsets. I never got it back even when they asked I come collect it. I was fed up with the assing around so I just left it lol as I’m in wheelchair it is no so easy to get around 🤬

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Dullatur, Scotland

    @MilliesCookies @VodafoneUK the male staff at Stirling store was so rude my sister in law and mother in-laws could not use the #VodafoneTreats due to an error on the till and the voucher code only lasted for 10 minutes.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mmi_music
    lady M - the real witch . (@mmi_music) reported

    @NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet

  • Tenth_Crusader
    Dafydd Gam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Tenth_Crusader) reported

    Cancel @VodafoneUK now!!!

  • EuclidAlgorithm
    adyh (@EuclidAlgorithm) reported

    @Katielou86x @Iromg @VodafoneUK Hmmm.... I thought you lot hated cancel culture. I'm sticking with them, their service and prices are brilliant.

  • Kimmi8489758911
    ***** Power 🐈‍⬛ 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿i🇮🇱 (@Kimmi8489758911) reported

    @VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!

  • EAandSJWard
    Edward Ward (@EAandSJWard) reported

    @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

  • gin_mv
    England Expects (@gin_mv) reported

    @POPPY5217 @Iromg @VodafoneUK We've already cancelled. A damn sight cheaper and I'm not funding the invasion.

  • David9Points
    Dave (@David9Points) reported

    @Iromg @DevonDeb @VodafoneUK Don’t forget the MVNO’s that use the Vodafone network. Asda Mobile Lebara (Lebara Mobile) Talkmobile VOXI

  • geordiemammy79
    victoria Jones (@geordiemammy79) reported

    Is there an email address is can send a complaint to please, @VodafoneUK

  • deniz34j
    Osman (@deniz34j) reported

    @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.