Vodafone outages and service status in Bonnybridge, Scotland
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Problems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bonnybridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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Liam McCabe (@liamrun) reported from Stirling, Scotland@TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.
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Liam McCabe (@liamrun) reported from Stirling, ScotlandIt turns out @VodafoneUK have no sway over their partners @CityFibre so I have to place a new order for installation. First available date 2 August 2019. Prospect of over 2 weeks no broadband #WTF. It gets worse....
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@FuriousCoops I’ve had my same number for 25 yrs… all with @VodafoneUK .. I should be due a longe service award
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MrDeeJay (@spinningthedisc) reported from Dullatur, ScotlandTwitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.
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Russ Leitch 🏴 (@russ159) reported from Stirling, Scotland@VodafoneUK Ryan 4hrs now Still no one has bothered with a DM or to contact me... YOUR Service is getting worse and worse
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Haggisking💙 (@Haggiskings) reported from Brightons, Scotland@VodafoneUK why after years of service would my phone suddenly come up with ‘Invalid Sim’ ?
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Charles (@cdoolan78) reported from Kirkintilloch, Scotland@VodafoneUK hi is the broadband down in the G65 area as my friend has no internet
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SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland@VodafoneUK @aligav_torr needs a new phone. Throughout lockdown she has missed out on pain killing injections and hands on back support yet still helped out with our 93 year old neighbour to get through this and still have a smile. She has been epic
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Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland@VodafoneUK poor customer services and I ask myself again why did I renew my contract phone with yous. #PoorCustomerServices #Vodafone #WorseCustomerServices #Poor
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Sam Pilgrim (@SamPilgrim12) reported from Bathgate, Scotland@VodafoneUK wifi still not working ffs oh yeah switched on yesterday 4 times I gave contacted still no where further forward honestly ******* useless
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Drew Crainie (@CrainieDrew) reported from Cumbernauld, Scotland@VodafoneUK What is going on with mobile data?? Signal has been terrible the past 2 days
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Danny (@danny_ltd) reported from Stirling, Scotland@VodafoneUK when your gigafast broadband was working it was good, but it’s been 2 weeks since it stopped working, a total of 7 hours of phone calls and still nothing. Just Fix It.
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Lesley (@kt33uk) reported from Stirling, Scotland@VodafoneUK please help. Trying to install Pro 2 router. Managed to get it paired with the app (eventually) the lights are all on but no internet connection available. Can’t get online so having to use mobile data to figure out what is wrong
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Paul Watson (@Pwatson1989) reported from Blackburn, ScotlandYo @VodafoneUK why ask me to send a Dm over and when I do no one actually bothers to help me
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Colin Ramsay (@Coj1875) reported from Armadale, Scotland@VodafoneUK you have once again let me down, phone still not unlocked, no communication from you and no response to my message. A simple request but you have managed to make a loyal customer want to cancel my contract.
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SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland@VodafoneUK @aligav_torr needs a new phone. Throughout lockdown she has missed out on pain killing injections and hands on back support yet still helped out with our 93 year old neighbour to get through this and still have a smile. She has been epic #win #VodafoneTreats
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Liam McCabe (@liamrun) reported from Stirling, Scotland@VodafoneUK Ross it is, in any sphere, the worst customer service I have ever received. The whole episode has been an utter shambles. I deeply regret signing up with an organisation as disorganised, dysfunctional and disingenuous as @VodafoneUK.
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orange wok (@OrangeWok) reported from Bo’ness, Scotland@JenG1210 @TheHairyJobbie @VodafoneUK I still had 1 contact fone they only took the new handsets. I never got it back even when they asked I come collect it. I was fed up with the assing around so I just left it lol as I’m in wheelchair it is no so easy to get around 🤬
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SarahJessica Minogue (@SJMinogue) reported from Coatbridge, ScotlandAppalling customer service from @VodafoneUK - never experienced anything like it in my life. Avoid at all costs.
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davie harvie (@DavieHarvie) reported from Birkenshaw, Scotland@VodafoneUK Just joined Vodafone and I cannot register with the app. Is there an issue with it?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Beth (@bethroberts14x) reported@tiktok_uk @VodafoneUK I have charges being made to my Vodafone account that are coming from TikTok and aren’t me. Vodafone are telling me to discuss with TikTok as it’s not their problem. Vodafone should have placed a block on third party spending last…
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Stephen McHugh (@Stphn86McHugh) reported@VodafoneUK been messed about by virgin media for last time and officially cancelled due to awful network service, go onto my Vodafone app to sign up with their broadband and system is down 🙈. Off to sky i guess
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stop the war (@igivepropofol) reported@VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.
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DEV NARAYAN (@heyDEVNARAYAN) reportedHi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?
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stop the war (@igivepropofol) reported@VodafoneUK Do you have a customer service complaint email address for any manager? Or are poor customers just left at the mercy of overseas call centres that are no help? My phone has not been working since last Friday evening. Can you provide an email address so I can write a complaint and explain the events? I am also pursuing this with the regulator.
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Teresa (@xxxteresaxxx) reported@VodafoneUK I find it very inappropriate that I’ve reached out as I’m struggling with my bill and your customer service advisor has tried to pressure me into buying a new phone contract! Then when I’ve said no hasn’t been able to help me at all and closed the online chat 😡
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RICHFORLIFE1980 (@richforlife66) reported@VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.
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Arsenal_No.10 (@AFC_Gooner10) reportedMy father passes away on 7th Jan. We inform @VodafoneUK on 14th Jan. It’s now 2 months on. His number still hasn’t been transferred over to my mother. Stupidly we decided to take out broadband with Vodafone too. Installed on 6th March. Still not connected. Shocking service.
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Vodafone Group (@VodafoneGroup) reported@DogNDub1 Hi TJ, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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gman (@gg41r) reportedSo much for the stress free switching or however @VodafoneUK put it. Today's is my going live day with them. It's after 3pm...no Internet and after an hour speaking to tech help on the phone. Very poor service.