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Vodafone outages and service status in Bonnybridge, Scotland

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  • Vodafone generated 0 outage signals in the last 24 hours around Bonnybridge, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bonnybridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @VodafoneUK WORSE CUSTOMER SERVICES EVER!! @stevo1978

  • Pwatson1989
    Paul Watson (@Pwatson1989) reported from Blackburn, Scotland

    Yo @VodafoneUK why ask me to send a Dm over and when I do no one actually bothers to help me

  • hotshotmb1
    Michael Brown (@hotshotmb1) reported from Dullatur, Scotland

    Thanks #vodafoneuk for making my customer experience so difficult! I put my #samsunggalaxytablet in for repair. I had to take it to your store to be repaired, you won’t post it back to me, my daughter nipped in to pick it up so I called ahead to authorise her but it’s not allowed

  • OrangeWok
    orange wok (@OrangeWok) reported from Bo’ness, Scotland

    @JenG1210 @TheHairyJobbie @VodafoneUK I still had 1 contact fone they only took the new handsets. I never got it back even when they asked I come collect it. I was fed up with the assing around so I just left it lol as I’m in wheelchair it is no so easy to get around 🤬

  • SusanSmask
    SFerrol (@SusanSmask) reported from Stirling, Scotland

    Appalling service from our VODAFONE high speed installation and routing. If you’re thinking of upgrading in the Stirling area I would not bother! My husband is on call number ** trying to get a resolution. CEO Nick Jeffery complaint next. @VodafoneUK

  • ScTorrance144
    SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland

    @VodafoneUK @aligav_torr needs a new phone. Throughout lockdown she has missed out on pain killing injections and hands on back support yet still helped out with our 93 year old neighbour to get through this and still have a smile. She has been epic #win #VodafoneTreats

  • nickylamo
    NickyLamö (@nickylamo) reported from Gargunnock, Scotland

    Not even a month with @VodafoneUK broadband and the router has stopped working. It’s clearly broken and I need a new one sent out but apparently the technical team need 72 hours to get back to me. Absolute terrible service.

  • cdoolan78
    Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @VodafoneUK hi is the broadband down in the G65 area as my friend has no internet

  • ionagyoung
    Iona Young (@ionagyoung) reported from Falkirk, Scotland

    Is there something going on with the phone networks? I’m with @VodafoneUK usually have great service and internet but today it’s been atrocious, so slow!!

  • danny_ltd
    Danny (@danny_ltd) reported from Stirling, Scotland

    @VodafoneUK when your gigafast broadband was working it was good, but it’s been 2 weeks since it stopped working, a total of 7 hours of phone calls and still nothing. Just Fix It.

  • kt33uk
    Lesley (@kt33uk) reported from Stirling, Scotland

    @VodafoneUK excellent customer service. Went in store as my broadband was out of contract. Got a brilliant deal on the Pro II broadband, paying less that £2 more than I am at the moment for a faster speed. The service in the Stirling store was so easy from start to finish.

  • SamPilgrim12
    Sam Pilgrim (@SamPilgrim12) reported from Bathgate, Scotland

    @VodafoneUK wifi still not working ffs oh yeah switched on yesterday 4 times I gave contacted still no where further forward honestly ******* useless

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    What’s going on @VodafoneUK … three outages (mobile network) in a week at home…. Not good enough

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @VodafoneUK poor customer services and I ask myself again why did I renew my contract phone with yous. #PoorCustomerServices #Vodafone #WorseCustomerServices #Poor

  • Coj1875
    Colin Ramsay (@Coj1875) reported from Armadale, Scotland

    @VodafoneUK you have once again let me down, phone still not unlocked, no communication from you and no response to my message. A simple request but you have managed to make a loyal customer want to cancel my contract.

  • Auds_Clark
    Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @VodafoneUK I’ve just activated my replacement sim but think my number may still be blocked as I lost my old phone. I’m not able to make any calls. Can you help please?

  • ScTorrance144
    SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland

    @VodafoneUK @aligav_torr needs a new phone. Throughout lockdown she has missed out on pain killing injections and hands on back support yet still helped out with our 93 year old neighbour to get through this and still have a smile. She has been epic

  • liamrun
    Liam McCabe (@liamrun) reported from Stirling, Scotland

    @TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Dullatur, Scotland

    @MilliesCookies @VodafoneUK the male staff at Stirling store was so rude my sister in law and mother in-laws could not use the #VodafoneTreats due to an error on the till and the voucher code only lasted for 10 minutes.

  • OrangeWok
    orange wok (@OrangeWok) reported from Bo’ness, Scotland

    @JenG1210 @TheHairyJobbie @VodafoneUK I never got fone back even though they said ‘come collect’ it became too much hassle to keep going to find my fone. It was a material object that I wasn’t gonna waste more of my life chasing.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • filmcollector16
    FILMCOLLECTOR16 (@filmcollector16) reported

    @NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

  • Alvin83605954
    Alvin (@Alvin83605954) reported

    @Telegraph @Iromg I’ll never use Vodafone again @VodafoneUK

  • Matty75890250
    Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported

    @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

  • GoodKingLou
    King Louis XIII (@GoodKingLou) reported

    Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

  • davegarryfish
    Dave (@davegarryfish) reported

    On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

  • FarmerJoeShow
    Joey ap Joey (@FarmerJoeShow) reported

    @antonycotton @VodafoneUK Totally agree Vodafone UK are appalling. Zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.

  • Assad1082
    Assad (@Assad1082) reported

    @VodafoneUK crap Vodafone not working again in my area after months of complaints and being told work was being done on masts it was half decent for 6-8 weeks now again zero or 1 bar worst network in the UK! Can’t wait to leave

  • MartinOgle1
    Martin 'Dougal' Ogle 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MartinOgle1) reported

    Vodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.