Vodafone outages and service status in Bonnybridge, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Bonnybridge, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bonnybridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Vodafone
Vodafone is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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Drew Crainie (@CrainieDrew) reported from Cumbernauld, Scotland@VodafoneUK What is going on with mobile data?? Signal has been terrible the past 2 days
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Paul Watson (@Pwatson1989) reported from Blackburn, ScotlandYo @VodafoneUK why ask me to send a Dm over and when I do no one actually bothers to help me
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SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland@VodafoneUK @aligav_torr needs a new phone. Throughout lockdown she has missed out on pain killing injections and hands on back support yet still helped out with our 93 year old neighbour to get through this and still have a smile. She has been epic #win #VodafoneTreats
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Derek Scott (@DegsyScott) reported from Grangemouth, ScotlandWhat’s going on @VodafoneUK … three outages (mobile network) in a week at home…. Not good enough
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orange wok (@OrangeWok) reported from Bo’ness, Scotland@JenG1210 @TheHairyJobbie @VodafoneUK I never got fone back even though they said ‘come collect’ it became too much hassle to keep going to find my fone. It was a material object that I wasn’t gonna waste more of my life chasing.
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Eleanor Restrick (@EleanorRestrick) reported from Mollinburn, Scotland@VodafoneUK Hi Alice I have sent you my details. Kindly get in touch #Disgraceful #harassment yet again terrible customer service from @Vodacom @VodafoneUK and I’m no longer a customer #shocking 🙈
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Liam McCabe (@liamrun) reported from Stirling, Scotland@TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.
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orange wok (@OrangeWok) reported from Bo’ness, Scotland@JenG1210 @TheHairyJobbie @VodafoneUK I still had 1 contact fone they only took the new handsets. I never got it back even when they asked I come collect it. I was fed up with the assing around so I just left it lol as I’m in wheelchair it is no so easy to get around 🤬
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Lesley (@kt33uk) reported from Stirling, Scotland@VodafoneUK excellent customer service. Went in store as my broadband was out of contract. Got a brilliant deal on the Pro II broadband, paying less that £2 more than I am at the moment for a faster speed. The service in the Stirling store was so easy from start to finish.
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Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland@VodafoneUK poor customer services and I ask myself again why did I renew my contract phone with yous. #PoorCustomerServices #Vodafone #WorseCustomerServices #Poor
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Ross Telford (@ROSSTEL1984) reported from Blackridge, Scotland@VodafoneUK great customer service as always - getting threatening emails that if I don’t return my router I’ll get a £72 charge even though they haven’t sent me a returns bag (or even an address) to let me do this. Just another reason why I’ll be switching mobile providers too!
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orange wok (@OrangeWok) reported from Bo’ness, Scotland@JenG1210 @TheHairyJobbie @VodafoneUK Jen. I am still using the handset They never took I wAs raised to think honesty was the best policy and I raise my children the same. This topic actually gets me angry lol
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SarahJessica Minogue (@SJMinogue) reported from Coatbridge, ScotlandAppalling customer service from @VodafoneUK - never experienced anything like it in my life. Avoid at all costs.
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Gotenkslovesme (@gotenkslovesme) reported from Glenochil Village, Scotland@EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider
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Sam Pilgrim (@SamPilgrim12) reported from Bathgate, Scotland@VodafoneUK wifi still not working ffs oh yeah switched on yesterday 4 times I gave contacted still no where further forward honestly ******* useless
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Charles (@cdoolan78) reported from Kirkintilloch, Scotland@VodafoneUK hi is the broadband down in the G65 area as my friend has no internet
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Russ Leitch 🏴 (@russ159) reported from Stirling, Scotland@VodafoneUK Ryan 4hrs now Still no one has bothered with a DM or to contact me... YOUR Service is getting worse and worse
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Danny (@danny_ltd) reported from Stirling, Scotland@VodafoneUK when your gigafast broadband was working it was good, but it’s been 2 weeks since it stopped working, a total of 7 hours of phone calls and still nothing. Just Fix It.
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Lesley (@kt33uk) reported from Stirling, Scotland@VodafoneUK please help. Trying to install Pro 2 router. Managed to get it paired with the app (eventually) the lights are all on but no internet connection available. Can’t get online so having to use mobile data to figure out what is wrong
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SFerrol (@SusanSmask) reported from Stirling, ScotlandAppalling service from our VODAFONE high speed installation and routing. If you’re thinking of upgrading in the Stirling area I would not bother! My husband is on call number ** trying to get a resolution. CEO Nick Jeffery complaint next. @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Benno (@ism_or_phobe) reportedBought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?
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𖦞 (@moriuchirm) reported@VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.