Is Vodafone having an outage in Denny, Falkirk, Scotland?

@VodafoneUK has the WORSE customer service I’ve ever encountered. I’ve just been blamed for them breaching my GDPR!! 😡 Any suggestions on what is the best network provider to join.

@VodafoneUK yea I’ve restarted my phone , it’s working fine today. Also have other issues regarding SMS only with one particular contact.

@O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!

@VodafoneUK great customer service as always - getting threatening emails that if I don’t return my router I’ll get a £72 charge even though they haven’t sent me a returns bag (or even an address) to let me do this. Just another reason why I’ll be switching mobile providers too!

@DukeFlipside @MoneyTelegraph @VodafoneUK @Ofcom Don't be daft Al, people only pretend to care about consumers, they don't really give a damn.

@MilliesCookies @VodafoneUK the male staff at Stirling store was so rude my sister in law and mother in-laws could not use the #VodafoneTreats due to an error on the till and the voucher code only lasted for 10 minutes.

@VodafoneUK On the phone to your colleague Ali for 20 minutes and then on hold for 10 minutes to Troy only to have the call ended on me. I don't have 1 hour of my life to be on calls to you people when I only want to cancel a contract. I need to work too!

Thanks #vodafoneuk for making my customer experience so difficult! I put my #samsunggalaxytablet in for repair. I had to take it to your store to be repaired, you won’t post it back to me, my daughter nipped in to pick it up so I called ahead to authorise her but it’s not allowed

@EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider

@BryanMcLaren @theboldtb @VodafoneUK Vodafone is useless too you can’t get a signal in parkhead on game day you lose data etc for the full match with the crowd

@VodafoneUK been waiting 4 days for a “callback” regarding an issue that dates back to August. Your customer service is deplorable across the board. Lies in store, empty promises from call centres, your company’s approach to customer care is pathetic #vodafone

@VodafoneUK omg is there a data/3G/4g problem because my internet is like old school dial up.

@VodafoneUK Unfortunately this was not helpful at all. Again asking for clearance from 87yr old to speak to me, despite doing this multiple times yesterday. Complaint en route.

@VodafoneUK your customer service is shocking! 2 emails, 6 phone calls and a live chat and still no resolution to an error u made by upgrading the wrong phone, sending me 2 phones then charging me for them both!!!!! Sort it out and refund me my money 😤

@VodafoneUK Its never worked propery, ive had you tech teams pan me off for months and you charge mpre that what I signed up for 😡

Without a doubt @VodafoneUK have had the worst broadband service i have ever used.

@VodafoneUK why is my WiFi still down that’s been 2 days

Good luck 🤞@axainsurance, @CoventryBS, @AskNationwide, The Improvement Chain & SkyUK @WorkforSky, @sseairtricity @SSEAirHelp, @SLCcomms, @tescobanknews, @CooperativeBank, @VodafoneUK, nominated for the Innovation in Customer Service - Sponsored by TTEC.

@VodafoneUK Alright lads, got a new router delivered and, having followed the instructions on the booklet, the wifi light is green but the internet light flashes red and asks us to reconnect to restart the DSL line when we try to reconnect. Any help would be great

@VodafoneUK @AmazonUK I would treat myself to a few books #TuesdayTreats

@VodafoneUK @AmazonUK Well @VodafoneUK I would #TuesdayTreats My mother in law to help cheer her up as Thursday will be the second anniversary of her fathers death so she is feeling really depressed right now.

@VodafoneUK been hours since anyone responded to the dms relating to my non working broadband. Will I need to call the support line tonight or can anyone action now?

@VodafoneUK @AmazonUK @VodafoneUK I would treat myself to a few books :) #TuesdayTreats

Hey @VodafoneUK my broadband has been live for more than a month but I've not had my claim intructions for my gift...can you help?

I love the way @VodafoneUK give wifi that can't cover the tiny crap flat I live in

@VodafoneUK @AmazonUK I'd treat my son for working so hard at school.

@VodafoneUK Not a Londoner, Vodafone. Never been one. Poor choice of wording.

@VodafoneUK I have a problem with my phone, I am missing calls. My phone is not ringing it is going straight to voicemail and it is only when I check my phone I realise I have missed the call.

@VodafoneUK @vodafoneservice is your website down or is it just coincidence I go on to complain and the damn thing crashes?!

So sick of @VodafoneUK! Been with them for years & for the past few months my phone bill is never the correct amount. Their customer service is ridiculous as they never solve the issue!!! @VodafoneCust @vodafoneservice

So sick of @VodafoneUK! Been with them for years & for the past few months my phone bill is never be co rI car amount. Their customer service is ridiculous as they never solve the issue!!! @VodafoneCust @vodafoneservice

So sick of @VodafoneUK! Been with them for years & for the past few months my phone bill is never be co rI car amount. Their customer service is ridiculous as they never solve the issue!!!@VodafoneCust

Another day, another lie from @VodafoneUK can’t book an engineer to come to my property because they are “working on the line” an engineer showed up at my flat on Friday (I wasn’t in) and told me the the problem was inside. Vodafone are the UK’s worst AVOID AT ALL COST#vodalies

@VodafoneUK Hey there Could you please confirm costs for dialling the below numbers from my Vodafone mobile ?? Need to dial into conference calls while on holiday (from UK) but fear they may be expensive; 83000 or 0843 373 xxx Could you help?

@VodafoneUK on live chat for 2 hours... complaint logged weeks ago. Getting absolutely nowhere. How do I get a SAR and ceo address.

@VodafoneUK Im wasting no more time with your useless tech help and BS internet. I will be switching first chance I get

Really @VodafoneUK?! You’re still still trying to get an outstanding balanace from me that was never there from a contract that was fully paid off 2 years ago! I called numerous times & was told it was sorted. Now trying to charge me again. They are an #incompetent company #joke

@VodafoneUK Your collaboration with @idea_cares and @Idea have no guts to revert on mail. I have asked a service related questions to team since one an half month ago but not getting answers till date. See this is how they are playing football with customers.

@VodafoneUK But that's a lie, I've been trying to get this resolved for the past 2 months! Trying to make yourself look helpful on social media to make @VodafoneUK look like a good company is so annoying when noone has helped or resolved the issue so far!

@VodafoneUK, @GigabitAberdeen and @CityFibre is a shambles of internet and the worst process. Highly recommend not to purchase any of there packages. I’ve had 5 orders cancelled and now telling me I need to wait further 6 weeks.

@VodafoneUK I'm struggling to get your phone ppl to help. Moved over BB & phone, was told you informed old provider - you didn't - cost me an extra month with them....3 people on phone&1 chat can't understand issue and even randomly tried to sell me useless Huawei phone!!

@NuffRespectMgmt @VodafoneUK @WhichUK But at least the telephone line worked for over 15minutes..that's not a bad achievement at all.

As a company we have been with @VodafoneUK since 1994 and today I realised why @WhichUK rate them as one of worst Telecom customers. Been on hold for over 15 mins in total and still not resolved and they are unable to call me back or send emails.... really! #poorservice

2 weeks now without full network service thanks to @VodafoneUK - apparently they have ‘broken’ my porting to @EE. No faithbit will be fixed anytime soon! #ofcom

@VodafoneUK Its ok I've done my own chasing, after being told I'd get updates etc and I never have had one person call me from there, before my upgrade I couldn't get rid of Vodafone, they were constantly on the phone #shock and I've had people trying to sell me broadband 🤣🤣 no thanks!!

@PedroClarke1 @VodafoneUK I wonder how phone providers and networks deal with this , its a false picture of mobile / network availability away from a set location , surprised more not been done to improve user experience on trains as wifi not good enough to use

@jayroby87 @VodafoneUK Yup think it has to be the worst I have ever had to deal with so defo won't be renewing my contract.