Vodafone Outage in Denny, Falkirk, Scotland

@VodafoneIN @arushibajaj96 Strange coincidence that all 3rd party providers go down at the same time but @VodafoneUK is still working and providing a full service to its customers 🤔 #passtheblame #liars #bull

@VodafoneUK poor customer services and I ask myself again why did I renew my contract phone with yous. #PoorCustomerServices #Vodafone #WorseCustomerServices #Poor

@_lanakirkwooodx @VodafoneUK Am raging😂! Crap customer service...

@VodafoneUK can't get through to live chats on my phone to sort out my broadband issue, please help please

@Lisa1973LUFC @RosemaryStewar1 @cntraveller @VodafoneUK Now u have put me in the mood, we were thinking about giving it a miss or going to durban and driving down to cape town but now i want to go straight to cape town and stay there

Yo @VodafoneUK why ask me to send a Dm over and when I do no one actually bothers to help me

@tinbum @VodafoneUK This is the 4th day of trying to get a response from the customer service team. Something has gone really wrong with a communications company that refuses to communicate!!!

@VodafoneUK has the WORSE customer service I’ve ever encountered. I’ve just been blamed for them breaching my GDPR!! 😡 Any suggestions on what is the best network provider to join.

@VodafoneUK yea I’ve restarted my phone , it’s working fine today. Also have other issues regarding SMS only with one particular contact.

@O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!

@VodafoneUK great customer service as always - getting threatening emails that if I don’t return my router I’ll get a £72 charge even though they haven’t sent me a returns bag (or even an address) to let me do this. Just another reason why I’ll be switching mobile providers too!

@DukeFlipside @MoneyTelegraph @VodafoneUK @Ofcom Don't be daft Al, people only pretend to care about consumers, they don't really give a damn.

@MilliesCookies @VodafoneUK the male staff at Stirling store was so rude my sister in law and mother in-laws could not use the #VodafoneTreats due to an error on the till and the voucher code only lasted for 10 minutes.

@VodafoneUK On the phone to your colleague Ali for 20 minutes and then on hold for 10 minutes to Troy only to have the call ended on me. I don't have 1 hour of my life to be on calls to you people when I only want to cancel a contract. I need to work too!

Thanks #vodafoneuk for making my customer experience so difficult! I put my #samsunggalaxytablet in for repair. I had to take it to your store to be repaired, you won’t post it back to me, my daughter nipped in to pick it up so I called ahead to authorise her but it’s not allowed

@EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider

@BryanMcLaren @theboldtb @VodafoneUK Vodafone is useless too you can’t get a signal in parkhead on game day you lose data etc for the full match with the crowd

@VodafoneUK been waiting 4 days for a “callback” regarding an issue that dates back to August. Your customer service is deplorable across the board. Lies in store, empty promises from call centres, your company’s approach to customer care is pathetic #vodafone

@VodafoneUK omg is there a data/3G/4g problem because my internet is like old school dial up.

@VodafoneUK Unfortunately this was not helpful at all. Again asking for clearance from 87yr old to speak to me, despite doing this multiple times yesterday. Complaint en route.

@VodafoneUK your customer service is shocking! 2 emails, 6 phone calls and a live chat and still no resolution to an error u made by upgrading the wrong phone, sending me 2 phones then charging me for them both!!!!! Sort it out and refund me my money 😤

@VodafoneUK Its never worked propery, ive had you tech teams pan me off for months and you charge mpre that what I signed up for 😡

Without a doubt @VodafoneUK have had the worst broadband service i have ever used.

@VodafoneUK why is my WiFi still down that’s been 2 days

Good luck 🤞@axainsurance, @CoventryBS, @AskNationwide, The Improvement Chain & SkyUK @WorkforSky, @sseairtricity @SSEAirHelp, @SLCcomms, @tescobanknews, @CooperativeBank, @VodafoneUK, nominated for the Innovation in Customer Service - Sponsored by TTEC.

@VodafoneUK Alright lads, got a new router delivered and, having followed the instructions on the booklet, the wifi light is green but the internet light flashes red and asks us to reconnect to restart the DSL line when we try to reconnect. Any help would be great

@VodafoneUK @AmazonUK I would treat myself to a few books #TuesdayTreats

@VodafoneUK @AmazonUK Well @VodafoneUK I would #TuesdayTreats My mother in law to help cheer her up as Thursday will be the second anniversary of her fathers death so she is feeling really depressed right now.

@VodafoneUK been hours since anyone responded to the dms relating to my non working broadband. Will I need to call the support line tonight or can anyone action now?

@VodafoneUK @AmazonUK @VodafoneUK I would treat myself to a few books :) #TuesdayTreats

Hey @VodafoneUK my broadband has been live for more than a month but I've not had my claim intructions for my gift...can you help?

I love the way @VodafoneUK give wifi that can't cover the tiny crap flat I live in

@VodafoneUK @AmazonUK I'd treat my son for working so hard at school.

@VodafoneUK Not a Londoner, Vodafone. Never been one. Poor choice of wording.

@VodafoneUK I have a problem with my phone, I am missing calls. My phone is not ringing it is going straight to voicemail and it is only when I check my phone I realise I have missed the call.

@VodafoneUK @vodafoneservice is your website down or is it just coincidence I go on to complain and the damn thing crashes?!

So sick of @VodafoneUK! Been with them for years & for the past few months my phone bill is never the correct amount. Their customer service is ridiculous as they never solve the issue!!! @VodafoneCust @vodafoneservice

So sick of @VodafoneUK! Been with them for years & for the past few months my phone bill is never be co rI car amount. Their customer service is ridiculous as they never solve the issue!!! @VodafoneCust @vodafoneservice

So sick of @VodafoneUK! Been with them for years & for the past few months my phone bill is never be co rI car amount. Their customer service is ridiculous as they never solve the issue!!!@VodafoneCust

Another day, another lie from @VodafoneUK can’t book an engineer to come to my property because they are “working on the line” an engineer showed up at my flat on Friday (I wasn’t in) and told me the the problem was inside. Vodafone are the UK’s worst AVOID AT ALL COST#vodalies

@VodafoneUK Hey there Could you please confirm costs for dialling the below numbers from my Vodafone mobile ?? Need to dial into conference calls while on holiday (from UK) but fear they may be expensive; 83000 or 0843 373 xxx Could you help?

@VodafoneUK on live chat for 2 hours... complaint logged weeks ago. Getting absolutely nowhere. How do I get a SAR and ceo address.

@VodafoneUK Im wasting no more time with your useless tech help and BS internet. I will be switching first chance I get

Really @VodafoneUK?! You’re still still trying to get an outstanding balanace from me that was never there from a contract that was fully paid off 2 years ago! I called numerous times & was told it was sorted. Now trying to charge me again. They are an #incompetent company #joke

@GadgetsBoy @vodafone @VodafoneUK Well I will be cancelling for false sale to me at point of sale. I also have the chat log with support that says it's supported!

@jmcomms @vodafone @VodafoneUK I can't even see the 5G network via network scan!

@GadgetsBoy @vodafone @VodafoneUK Completely different to what the guy said in store and on tech support!

@dangrabham @vodafone @VodafoneUK Of course tried all the locations in London. Nothing on any of the open market devices. I think this is really poor it's the only reason I purchased the unlimited 5G sim.

After a shit few days of @VodafoneUK customer service, I have finally upgraded my phone 🤭 big shout out to Ross at Vodafone who sorted out my early upgrade fee

@VodafoneUK After transfer of ownership finally took place, I seem to have been charged a full month's bill for one day! I also can't check this in the MyVodafone app, as it's not working. Not impressed!

Dunno why @VodafoneUK has been voted UKs best mobile network etc cos they’re absolute crap! Always constantly overcharging you and can never get through to customer services.

@VodafoneUK I have sent a DM but I never got an answer yesterday. I’ve just sent another DM there

@VodafoneUK I am still waiting for a response about my broadband issues, not heard from anyone since Tuesday! #Vodafone

@wildlime @vodafone @VodafoneUK Yeh I was told Vodafone 5G devices are tested and certified to work on their network so if you get it from elsewhere you might run into those issues ... Hope you get it sorted