Vodafone outages and service status in Caldicot, Wales

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caldicot, Wales

The most recent Vodafone outage reports came from the following cities: Bristol.

City	Problem Type	Report Time
Bristol	Wi-fi	14 days ago
Bristol	Internet	1 month ago
Bristol	Internet	1 month ago
Bristol	Internet	2 months ago
Bristol	Internet	2 months ago
Bristol	Internet	2 months ago

Community Discussion

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Vodafone Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

• 
  Leigh lawrence (@Leighla11117156) reported 21 seconds ago from Newport, Wales

  Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

• 
  Ian McKenna (@jumpjockey76) reported 3 minutes ago from Bristol, England

  Just want to thank @VodafoneUK for the unrequested changes made to my account and their inabilty to be contacted at all. The worst customer service in the country make sports direct look the best and thats saying something.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 6 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Amy (@_0cean_) reported 6 minutes ago from Bristol, England

  Defo moving phone providers after that @VodafoneUK are crap😣😣

• 
  Adam Morrissey (@AdMorra) reported 7 minutes ago from Chepstow, Wales

  @VodafoneUK Can someone call me back please reference my broadband account, being on hold for 40 mins by one of the largest telco’s globally is horrific service!

• 
  Trudy Walters (@TCWilkins73) reported 16 minutes ago from Caerleon, Wales

  @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

• 
  The Victoria (@VictoriaBS8) reported 28 minutes ago from Bristol, England

  @VodafoneUK Live chat is cumbersome, slow & difficult to use. Why is there not the option to speak verbally with a @VodafoneUK customer services representative?

• 
  The Victoria (@VictoriaBS8) reported 30 minutes ago from Bristol, England

  @VodafoneUK Awful, AWFUL customer service. What could have been sorted in less than 5 mins of phone conversation just took me almost an hour of multiple web pages and a painfully slow text conversation. Not good enough! Time is precious!

• 
  Christopher Cule (@Cule75Cule) reported 34 minutes ago from Chepstow, Wales

  @VodafoneUK I don’t have time telling your company time after time the issues only to be told they have actioned my request and the router sent!!! It’s now a further 3 days on and no sign of a router arriving. At the same time it is impossible to hotspot my data to my laptop. Too slow

• 
  Unify BP (@Unify_BP) reported 40 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

• 
  andy lanyon (@andylance1977) reported 45 minutes ago from Newport, Wales

  @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

• 
  Janey (@FannyIngabout) reported 47 minutes ago from Newport, Wales

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

• 
  Michelle Smith (@ms215) reported 48 minutes ago from Bristol, England

  @Ofcom Thanks. @VodafoneUK are capitalising on people’s lack of energy to pursue complaints, and wearing us all down by attrition

• 
  Michael (@Mich_ael77) reported 50 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Same old same old......nothing changes.....the service is just terrible

• 
  Ahoy (@ahoyme23) reported 50 minutes ago from Bristol, England

  @HeyItsRyan8 @VodafoneUK @SteveVoller1 but the ones who decided in advance are all good? you're just jumping on a bandwagon and demonstrating your own cancel culture. embarrassing. muted.

• 
  leighton daintree (@daintree75) reported 54 minutes ago from Bristol, England

  @VodafoneUK thank you so much for putting my phone bill up. Its not much but when your trying to juggle your bills at this time. So it's most appreciated so I think this will be our last contract with you after 18 years of being a customer. Should of left years ago. 👍

• 
  Leigh lawrence (@Leighla11117156) reported 56 minutes ago from Newport, Wales

  @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

• 
  Angharad Brown (@AngharadOrtho) reported 58 minutes ago from Newport, Wales

  @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

• 
  Just another Gem (@Just_anotherGem) reported 59 minutes ago from Bristol, England

  @VodafoneUK is your site down? Can’t access my account through MyVodafone app and through the site I just get a page saying ‘Something exciting is coming’

• 
  Sharne Tasney (@sharnetasney) reported 60 minutes ago from Bristol, England

  @VodafoneUK yet again I am being messed about by Vodafone. I don’t understand their customer care at all it is so poor

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tt (@tonyfraser24) reported 6 minutes ago

  @VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled

• 
  WorldCupWilly1966 (@Worldcupwil1966) reported 12 minutes ago

  @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present

• 
  Graham Wharton (@Graham_Wharton) reported 14 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Navierstokes (@Navierstokes69) reported 18 minutes ago

  @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

• 
  F2K (@Mafri15) reported 19 minutes ago

  @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

• 
  Scott (@scottmacg3469) reported 28 minutes ago

  @VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.

• 
  cath (@CatheasthamMc) reported 29 minutes ago

  @VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 29 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Neutral Bystander (@NeutralB99631) reported 29 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  shaun (@1971wilko) reported 30 minutes ago

  @Benleo Meh, you want bad give @VodafoneUK a go.