Vodafone outages and service status in Burntwood, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Burntwood, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Vodafone
Vodafone is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burntwood, England
The most recent Vodafone outage reports came from the following cities: Wolverhampton, Walsall, and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
Wi-fi | 28 days ago |
|
Walsall
|
Internet | 1 month ago |
|
Tamworth
|
Internet | 2 months ago |
|
West Bromwich
|
Internet | 3 months ago |
|
Wednesbury
|
Phone | 4 months ago |
|
Lichfield
|
Phone | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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steve beard (@steve8454) reported from Cannock Chase, England@VodafoneUK really need someone to sort out my problem.
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PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, EnglandOh ffs how are @VodafoneUK so bad!!! Just answer the phone and help me put my number on my new SIM!!!!
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Phil Dodd (@Phil_dodd) reported from Walsall Wood, EnglandCould everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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o wheeler o (@wheeler_DAG) reported from Walsall Wood, England@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Michelle Webb (@gretna02) reported from Aldridge, EnglandAfter 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone
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Sindy (@SindySkpal) reported from Walsall Wood, England@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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o wheeler o (@wheeler_DAG) reported from Walsall Wood, England@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Sam Williams (@googleplex1001) reported from Cannock Chase, EnglandHi @VodafoneUK, I’m experiencing a broadband outage in the WS12 area, I’ve tried all the usual steps, restarting Wifi Hub, checked cables, tried test socket without success. Is there a wider issue at the moment?
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Alison Maxam (@AlisonMaxam) reported from Walsall Wood, England@VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.
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Daz Starr (@Daz_Starr) reported from Alrewas, EnglandIf you buying a new phone please be aware that the customer service that @VodafoneUK offer is terrible I was told I’ll get a call back from a manager within 24 hours 9 days later still nothing. After being lied to by two managers. Not what u expect when you need help
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Paul Moore (@Paul_Reviews) reported from Cannock Chase, England@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Darren Wilkinson (@W39Darren) reported from Walsall Wood, England@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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LadyGemmaMassey (@LadyGemmaMassey) reported from Tamworth District, England@VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue
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Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, EnglandAbsolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Athene Secure (@AtheneSecure) reported from West Bromwich, England@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Adam Gee (@Geeforce93) reported from Burton upon Trent, EnglandIs it just me or is everyone experiencing problems with @VodafoneUK broadband. WiFi is fine and dwonload speed is fine but nothing is loading when connected 😭
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Bob Maxfield (@bobmaxfield) reported from Cannock Chase, EnglandMore poor customer service from @VodafoneUK with over 2 hours wasted. The shocking signal their staff have just proves their inability to offer a good and stable service.
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Katie (@katie246) reported from Rugeley, England@VodafoneUK To be able to upgrade my phone and tablet free of charge as I have broken both over Christmas 😩 #VeryMeRewards
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Daz Starr (@Daz_Starr) reported from Penkridge, EnglandJust want to say a massive thank you to @VodafoneUK for proving me right and not calling me back to resolve my issues with been misinformation about my recent purchase but post on here that they care about their customers #keepconnected but don’t give you a phone #thanks
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Benno (@ism_or_phobe) reportedBought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Jolyon Brown (@Eddie_Catflap) reported@KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?
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𖦞 (@moriuchirm) reported@VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.