Vodafone outages and service status in Burntwood, England

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burntwood, England

The most recent Vodafone outage reports came from the following cities: Walsall, and Wolverhampton.

City	Problem Type	Report Time
Walsall	Internet	24 days ago
Wolverhampton	Wi-fi	2 months ago
Walsall	Internet	2 months ago
Tamworth	Internet	3 months ago
West Bromwich	Internet	4 months ago

Community Discussion

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Vodafone Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

• 
  Athene Secure (@AtheneSecure) reported 4 minutes ago from West Bromwich, England

  @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

• 
  Daz Starr (@Daz_Starr) reported 10 minutes ago from Penkridge, England

  @S_Edge89 @VodafoneUK one2one would have better customer service skills I tell u mate 🤬👍

• 
  Michèle Perry (@Michele_at_Kane) reported 14 minutes ago from Stafford, England

  @VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!

• 
  Matt Fraser 🏳️‍🌈 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matt_Fraser) reported 15 minutes ago from Wednesfield, England

  @OpenreachHelp still waiting to find out when a new pylon is going to be put up after a drunk knocked it down! I’ve had no phoneline or internet for almost TWO weeks! @VodafoneUK can’t help till there’s infrastructure!!

• 
  RSJH (@RebekahHadleyx) reported 20 minutes ago from West Bromwich, England

  So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

• 
  Mr Sprout (@MrSuperSprout) reported 23 minutes ago from Lichfield, England

  @Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well

• 
  Mark powner (@Markpowner2) reported 28 minutes ago from Brewood, England

  @VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over

• 
  Daniel Newbery (@NewberyD) reported 29 minutes ago from Water Orton, England

  @VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.

• 
  carl hawkins (@hawk2022) reported 30 minutes ago from Wednesfield, England

  @VodafoneUK I would but not good at spelling so need someone to help with a phone call please

• 
  Samantha Butler (@Sammiebutler88) reported 31 minutes ago from Wednesfield, England

  @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

• 
  Kelly Glenn 🦋 (@Kellyvic3) reported 33 minutes ago from West Bromwich, England

  @VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......

• 
  Michelle Webb (@gretna02) reported 34 minutes ago from Aldridge, England

  After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone

• 
  IT Helpdesk (@zishahmad) reported 36 minutes ago from Burton upon Trent, England

  @VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup

• 
  Daz Starr (@Daz_Starr) reported 37 minutes ago from Alrewas, England

  If you buying a new phone please be aware that the customer service that @VodafoneUK offer is terrible I was told I’ll get a call back from a manager within 24 hours 9 days later still nothing. After being lied to by two managers. Not what u expect when you need help

• 
  Sam Williams (@googleplex1001) reported 43 minutes ago from Cannock Chase, England

  Hi @VodafoneUK, I’m experiencing a broadband outage in the WS12 area, I’ve tried all the usual steps, restarting Wifi Hub, checked cables, tried test socket without success. Is there a wider issue at the moment?

• 
  Sindy (@SindySkpal) reported 43 minutes ago from Wolverhampton, England

  @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

• 
  LadyGemmaMassey (@LadyGemmaMassey) reported 47 minutes ago from Tamworth District, England

  @VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue

• 
  Mark powner (@Markpowner2) reported 51 minutes ago from Brewood, England

  @VodafoneUK And you’re cutting off the sure signal in less than 60 days, yet us in rural areas have to rely on these things to get any signal let alone mms messages which won’t even work after ?? @VodafoneUK

• 
  George Randall (@George_R4ndall) reported 56 minutes ago from Cannock Chase, England

  Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.

• 
  mark teasel (@Mteasel67) reported 59 minutes ago from Burton upon Trent, England

  @VodafoneUK Hi, just asking, would you be willing to waive the early upgrade cost for a long standing (20+ years) customer, I'm only 2 weeks away from upgrade date anyway but I'd like to have a new phone for my birthday next week.....

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NeilosKitsonelli (@Neil_SUFC) reported 21 seconds ago

  @VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 4 minutes ago

  At 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?

• 
  Carla laughs a lot (@CarlaMRS2386) reported 4 minutes ago

  Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 6 minutes ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

• 
  Graham Neden-Watts (@grahamneden) reported 7 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  Jess Smith (@jessicamaysmith) reported 7 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  The Mau Mau (@BJCares) reported 8 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  Simon Winstanley (@Winclouduk) reported 10 minutes ago

  @ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company

• 
  Leoy S (@l3roy0) reported 15 minutes ago

  @VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Holly (@Holly_Radcliffe) reported 18 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.