Vodafone Outage Report in Burntwood, Staffordshire, England
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The latest reports from users having issues in Burntwood come from postal codes WS7.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Burntwood, Bilston, Walsall, Burton upon Trent and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| West Bromwich |
Internet | |
| Burntwood |
Internet | |
| Birmingham |
Total Blackout | |
| Bilston |
Internet |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Chris Smith
(@ChrispenDSmith) reported
from
Cannock Chase, England
@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Hickey
(@Weezie1611) reported
@VodafoneUK my mum has tried 3 times today to ring & speak to a sales advisor about upgrading from a sim-only contract to a monthly iphone deal, & every time she’s rung, she’s been waiting over an hour in a queue & no answer. Where is the customer service? Disappointed customer👎
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Dave Roberts
(@dave_w_roberts) reported
Hey @EE - I made the mistake of getting my daughter a @VodafoneUK contract, but I’m on @EE. I’ve been on hold to their customer services for 1hr 20mins now, will I be charged extra by you???
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Dave Roberts
(@dave_w_roberts) reported
@VodafoneUK I’ve been queuing to speak to customer services for 1hr 5mins. Do you think that’s acceptable?
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Rezd
(@oRezdd) reported
@VodafoneUK I've noticed for a while now I'm still paying full price for my plan, which according to my account ended 27th of October 2021. However, I'm still being charged as if I'm paying for my phone & additions such as unltimited data, texts etc. Please can you help me out?
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Kyng
(@just_kyng) reported
@VodafoneUK why is your customer service so bad? I’ve gone months without call backs. Everything I call I can’t seem to speak to a manager about my issue…. What now? No call backs no signal, no 5G , just paying out money and using Wi-Fi 🥲 #vodafonecustomerservice
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Vaishali Singh
(@03vaishalisingh) reported
@VodafoneUK #Vodafonedown #vicustomercare You guys just don't care . Barely anyone provided any resolution or took the responsibility.
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Lauren Read
(@laurenjread) reported
@VodafoneUK I have been miss-sold a contract and cannot ever get through to anyone on the phone. Literally going round in circles on your online chat. How can i speak to someone on the phone ?! Sort out your customer service!!!
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Sean Clarke
(@Tydrazi) reported
@VodafoneUK ...Stay well clear of Vodafone. So far I have had over 2 weeks of hell since my broadband activation date which never happened. Incompetent, inept, unprofessional, unaccountable. Their complaints team are as ineffective as the rest of the Company!!!
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chris floyd
(@mrchrisfloyd) reported
@amyhart1707 @VodafoneUK Contact Apple with serial number or even Vodafone and they’ll be able to lock it. Tracking it is down to you on Find My app on your iPhone, Amy x
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thefox
(@thefox30280143) reported
@VodafoneUK I cannot deal with your overseas call centres any more. For 4 months my broadband fails to work when it rains. The solution , please send a screenshot of a speedtest when it rains. I am sick of dealing with the people you call second line support, clueless