Vodafone

Vodafone Outage Report in Burntwood, Staffordshire, England

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The latest reports from users having issues in Burntwood come from postal codes WS7.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Burntwood, Staffordshire, England 12/05/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Stafford, Burton upon Trent, Walsall, Burntwood and Bilston.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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Vodafone Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • Ash_470 Ash❗️ (@Ash_470) reported from Birmingham, England

    Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

  • VibMark Vibe Entertainment (@VibMark) reported from Birmingham, England

    Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine

  • zishahmad IT Helpdesk (@zishahmad) reported from Burton upon Trent, England

    @VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

  • carlylt89 Carly (@carlylt89) reported from Stafford, England

    Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

  • shonamate Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • AmyBarnes_xo Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • sldf26 Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

  • fleur_charms Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, England

    Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

  • Annaba250784 Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @garywilde @VodafoneUK I've just discovered this awful

  • millerandmore Hannah Miller (@millerandmore) reported from Birmingham, England

    Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

  • zishahmad IT Helpdesk (@zishahmad) reported from Burton upon Trent, England

    Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup

  • George_R4ndall George Randall (@George_R4ndall) reported from Cannock Chase, England

    Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.

  • blueghostuk Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

  • Phil_dodd Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • vfjn2 Virginia Newcombe (@vfjn2) reported

    @VodafoneUK I have being trying to sort my bill for over a month with no success - is there a number for someone who can help that doesn't direct me to the website? Thank you

  • Harryhayward10 Harry hayward (@Harryhayward10) reported

    @VodafoneUK hello, I have already complained about not being able to contact the trade team, you DMd me an alternative phone number which when I get through and it starts putting me through to the trade team the call ends. My trade in discount has been wiped off my account. Help.

  • K_Bateman_247 Katie Bateman (@K_Bateman_247) reported

    @VodafoneUK you are disgusting with your customer service and horrendous account communication, multiple times i have contacted to try to get a problem resolved and im still waiting 2 weeks on

  • victoriaebowens Tor24 (@victoriaebowens) reported

    @VodafoneUK just sent a DM no sign of engineer this has been going on since Thursday when no engineer appeared and you call centre can’t help they are having another upgrade following the upgrade they had yesterday

  • fun_harshit Harshit Gupta (@fun_harshit) reported

    Worst, ridiculous, rubbish @VodafoneIN Making their customer foolish. @VodafoneUK @VodafoneGroup

  • Petebuddle Peter Clarke (@Petebuddle) reported

    @VodafoneUK I'd love to give you some money to pay my bill but the payment feature on your app isn't working..... Again! Any chance of getting some help with this?

  • Gary_Olsen Deafinitely Moi (@Gary_Olsen) reported

    @VodafoneUK Internet down in NN6 ?

  • KarlLillywhite Karl Lillywhite (@KarlLillywhite) reported

    @VodafoneUK have been trying to get my refund since Dec and the online help is a joke!! Another day wasted thanks to you!

  • victoriaebowens Tor24 (@victoriaebowens) reported

    @VodafoneUK help please I’m being told you have system updates very conflicting stories from your team I need someone to deal with my phone line all my getting is empty promises

  • BikeMlc Mid-Life Crisis on a Quad (@BikeMlc) reported

    @VodafoneUK Your service is an embarrassment. Contacted you two hours ago to complain there was no phone reception on my week old phone. Three departments later, no one is responding. Best idea of the day: call 191!!