Vodafone Outage Report in Burntwood, Staffordshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Lichfield, Wolverhampton, Brownhills, Burton upon Trent, Sutton Coldfield, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wednesbury |
Phone | |
| Lichfield |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
TV |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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George Randall
(@George_R4ndall) reported
from
Cannock Chase, England
Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Carly
(@carlylt89) reported
from
Stafford, England
Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Chris Smith
(@ChrispenDSmith) reported
from
Cannock Chase, England
@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Hamilton
(@beanie017) reported
@VodafoneUK according to the website I am eligible for an upgrade but in the Falkirk store I was told I'm not eligible untill the 8th December but the online chat also said they could do my upgrade before the chat went down??
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Jason Matthews
(@Jasonis86) reported
@VodafoneUK Is anyone available to collect the award you have just won? The Award: The Worst Customer Service Provider of the last Decade 2020.
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Claire
(@delalune76) reported
@VodafoneUK hello there. I seem to be having an issue with my account and can't find a number to call for customer service.
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KLondon
(@FollowthesunKG) reported
@VodafoneUK Horrendous service, and I'm a new customer!!! I can't imagine what they do to others :(
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Janine Brookes
(@jerririo) reported
@VodafoneUK extremely poor customer service from Vodafone, my broadband network was down for 2 weeks so they sent me a myfi free of charge then billed me! After 2 hours on the phone being passed from pillar to post still not resolved now on to 5th agent! Bye bye Vodafone....
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Rachel Gallagher
(@rachel_2989) reported
@VodafoneUK absolutely ridiculous service still due a refund from 2 months ago and have now been lied to three times and told my refund will be in with 24 hours still nothing! I am now being ignored via your Facebook messenger after being sent a message offering an update!
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Steve White
(@stevewhite61) reported
@VodafoneUK I’ve just spent over 30 minutes being bounced back and forth between phone and web chat. Every time I’m being told I’m being connected to someone who can help I’ve been cut off!
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Mubeen Ibn Jaber
(@MubeenIbnJaber) reported
@VodafoneUK @Ofcom Since you’ve bungled your support and failed to connect my services, I now have to put myself at risk & my family, and I cannot work from home. Well done Vodafone.
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GArt Photography 📷
(@GaryWaites) reported
@VodafoneUK really need to make sure you have advisers available to take calls, and as for your chat function to call it woeful is an overstatement - spent 20 minutes on chat only to be kicked out without resolution, time to move to another provider?
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BIG_J_
(@SrtsBig) reported
@craig_dw @VodafoneUK Get rid of them lot ASAP. I took them to the ombudsman in August and got a pay out for them. Disgusting customer service and I would genuinely never get a phone contract ever again as a result.