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Vodafone

Vodafone Outage Report in Burntwood, Staffordshire, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Vodafone

Vodafone is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Burntwood, England

The most recent Vodafone outage reports came from the following cities: Tamworth, and West Bromwich.

CityProblem TypeReport Time
Tamworth Internet 12 days ago
West Bromwich Internet 2 months ago
Wednesbury Phone 2 months ago
Lichfield Phone 3 months ago
Wolverhampton Phone 3 months ago
Wolverhampton Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • dazbaggie81
    Daz Breckell (@dazbaggie81) reported from West Bromwich, England

    Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

  • Saq5000
    Saqib (@Saq5000) reported from West Bromwich, England

    @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

  • Sammiebutler88
    Samantha Butler (@Sammiebutler88) reported from Wednesfield, England

    @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

  • W39Darren
    Darren Wilkinson (@W39Darren) reported from Walsall Wood, England

    @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

  • steve8454
    steve beard (@steve8454) reported from Cannock Chase, England

    @VodafoneUK really need someone to sort out my problem.

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • kford_red
    Sunny (@kford_red) reported from Wolverhampton, England

    Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

  • Goravbhardwaj
    Gorav Bhardwaj (@Goravbhardwaj) reported from Willenhall, England

    So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

  • fleur_charms
    Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, England

    Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

  • RonnieH95
    Ronnie🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RonnieH95) reported from Burton upon Trent, England

    No need for a new phone so I’ve been sensible for once and gone SIM only. Down from 67 quid a month to 25 for 60gb data, unlimited minutes, texts,roaming + intl minutes included plus @Spotify premium for the length of the contract - that will do, thanks @VodafoneUK

  • shonamate
    Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • Phil_dodd
    Phil Dodd (@Phil_dodd) reported from Walsall Wood, England

    Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

  • zishahmad
    IT Helpdesk (@zishahmad) reported from Burton upon Trent, England

    @VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup

  • carlylt89
    Carly (@carlylt89) reported from Stafford, England

    Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡

  • antbates1991
    Anthony Bates (@antbates1991) reported from Burton upon Trent, England

    @VodafoneUK There isn't any maintenance on going, your network is just rubbish. You've only got 20Mhz of spectrum deployed for 4G. Stop being stingy and deploy more.

  • zishahmad
    IT Helpdesk (@zishahmad) reported from Burton upon Trent, England

    Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup

  • Geeforce93
    Adam Gee (@Geeforce93) reported from Burton upon Trent, England

    Is it just me or is everyone experiencing problems with @VodafoneUK broadband. WiFi is fine and dwonload speed is fine but nothing is loading when connected 😭

  • ChrispenDSmith
    Chris Smith (@ChrispenDSmith) reported from Cannock Chase, England

    @VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown

  • George_R4ndall
    George Randall (@George_R4ndall) reported from Cannock Chase, England

    Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterJOsbourne
    Peter Osbourne (@PeterJOsbourne) reported

    @VodafoneUK Broadband appears to be down with limited access to the web - when will service resume? Many thanks!

  • tim_roygbp
    Tim 🇺🇦 he/him (@tim_roygbp) reported

    Come on @VodafoneUK stop just linking people to troubleshooting you have a broadband problem own up to it and fix it.

  • frymasteruk
    Philip Cass (@frymasteruk) reported

    @VodafoneUK @Graeme_Hinde Me and another customer also had drops 11:14-11:19 and 13:04-13:12 or so, pings to 8.8.8.8 worked but pings to 1.1.1.1 did not, looks like routing issues?

  • Gardener_Baz
    Gardener_Barry (@Gardener_Baz) reported

    @VodafoneUK My broadband is also not working correctly. It's been down since 11am

  • lukerichardson
    Luke (@lukerichardson) reported

    @VodafoneUK how long do you expect the broadband issue to last?

  • Faye35212091
    Faye (@Faye35212091) reported

    @VodafoneUK Kate, I’ve had to wait over an hour on hold & nobody was able to help me. Can vodafone just address the multiple regional broadband outages & fix the problem asap? In todays climate of working from home this is a real nuisance and the network needs to be more reliable

  • theDilfy
    TheDilfy 🇬🇧 🇺🇦 (@theDilfy) reported

    @magpie_farm @VodafoneUK @VodafoneUK Been customer of yours for 25 years - biz & priv. Spoke to your Broadband team after an hour wait, saying nothing wrong their end. Little snippet of info been directing incl. IT & broadband roll-out b2b & b2c rural for 20 years. Stop the lying, as it could turn legal.

  • Spirit_Shroud
    Emfy (@Spirit_Shroud) reported

    @VodafoneUK It's been 3 hours now though, what's going on? Why isn't it fixed? Why aren't you acknowledging the issue?

  • joannemerrie
    Jo Merrie 🦁#shecan #itshome ⚽️ (@joannemerrie) reported

    @VodafoneUK any idea when the outage in Carlisle (CA2)will be cleared. Parents in CA10 also having problems

  • TrannyGoddessUK
    Drag Q 🇬🇧 Tranny goddess (@TrannyGoddessUK) reported

    @VodafoneUK @lukerichardson No @VodafoneUK it’s not the customers connection at fault - it’s YOURS! Your whole broadband network is down! Check the news! 🙄🙄🙄