Vodafone Outage Report in Burntwood, Staffordshire, England
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E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Lichfield, Wolverhampton and Brownhills.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Carly
(@carlylt89) reported
from
Stafford, England
Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡
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George Randall
(@George_R4ndall) reported
from
Cannock Chase, England
Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Roberson
(@2PintPete) reported
@VodafoneUK please can you sort out your network at HP5 3PY full signal but only 3mbps data speed. Total of 6hrs on chat and calls in past week and still no useable service. So much for mobile broadband
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james howson
(@howson_james) reported
@VodafoneUK is there a way to talk to a human and not the stupid bot thing?
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Al
(@SportFocussed) reported
@aDatingDad @VodafoneUK Ooh, don't even get me going on then! Service so bad I left them 5 years ago and vowed never ever to go back even if they gave me everything for free. Trying playing the Vodafone game on f/b
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Benjamin Langley
(@B_J_Langley) reported
@VodafoneUK To be honest, Simon, I don't want to follow a troubeshooting guide. There were issues a few days ago in the area. I just wanted to know if there were residual issues or any ongoing work. If it's in my house, I can sort it, but not if it's the exchange or the box.
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adriano oliveira
(@original_olive) reported
@VodafoneUK seems I lost bordband signal in my house... There is some issues in CF5 I should know?
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AJW #FBPE
(@arran3611) reported
@VodafoneUK Hey... anyone up for giving an update on complaint 22180175 fault ref FLT1091458 tried to call but the pin you gave does not work. No broadband since Xmas Eve and still not resolved. Incompetence at every stage.
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Peter Roberson
(@2PintPete) reported
@VodafoneUK Go to DM and another virtual assistant. Just need resolution @VodafoneUK not more virtual chat asking the same questions. HP5 3PY has full signal but extremely slow data. You sell the devices make sure you have a network that can provide the bandwidth you take peoples £ for
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Dan Barker
(@DanPBarker) reported
@VodafoneUK I have emailed your directors co plaint team who was handling my complaint. I have also emailed Shelley Malton directly along with Ahmed Essay your CEO
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Suzy ⚡️
(@xSuzy1979x) reported
So we have lost out on the half price Gigafast 900 deal with @VodafoneUK because they didn't put the order through (no fault of my own). And the rude guy on their customer service humphed at me when I said I wasn't willing to pay full price (£60) to put the order through again.🙄
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JT
(@d2leeds) reported
@MrWedders @JoshAlexCairo @VodafoneUK Their billing and customer service depts are atrocious. My sister in law had to wait 6 months and for a similar refund.