Vodafone Outage Report in Burntwood, Staffordshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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Chris Smith
(@ChrispenDSmith) reported
from
Cannock Chase, England
@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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RSJH
(@RebekahHadleyx) reported
from
West Bromwich, England
So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Harjit
(@harjybop) reported
@VodafoneUK Well I can’t as 3 months in and my data from Vodaphone still not working.
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DirectTech
(@DirectTechYT) reported
@VodafoneUK hi guys, im looking st buying a second hand iPhone which is locked to your network, will i be able to unlock it for free ? The device is paid off
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LucyH
(@lucyl1307) reported
@VodafoneUK I’ve had at least three calls to your helpline to resolve a double billing issue. Individual bills addressed but same problem occurring each month - pls can you help permanently resolve this?
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Mahesh Paste
(@MaheshPaste2) reported
@VodafoneUK I tried a lot to connect them but didn’t receive any response yet, Live chat looks to be robot , where as 198 customer executive is saying that they are unable check, you will know once monthly bill will be generated on 5th April. hence included you as a parent company of VI.
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chris
(@chris84062446) reported
@VodafoneUK so are you going to completely ignore the fact your internet has been down since Wednesday? Absolutely pathetic service, especially when you have to work from home. Will be reporting this to ofcom and trading standards.
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Harjit
(@harjybop) reported
@VodafoneUK Hi I have sent a private message. Had no reply back after I gave details. Public support. Private .. no help!
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Lee Gibson
(@gibbo2257) reported
@VodafoneUK any update yet?! Still not working!! When will it be resolved? Will you be properly compensating affected customers? Not just the 'your bill will be adjusted accordingly' rubbish? 200 people affected yet the only information given is by fellow fed up customers
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Syma Khalid
(@ProfSyK) reported
@VodafoneUK How about having a customer are service with actual human beings talk to customers? Totally fed up with trying to contact you in the last 12 hours. Terrible service
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dan
(@AstleDan) reported
Another day, another night without broadband from @VodafoneUK at LU7. It's been 3 days already, sort yourselves out. Appaling customer service.
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Tasha 🐥💍
(@ChickNatasha) reported
@VodafoneUK once again showing that your service is ABSOLUTELY DISGRACEFUL - sending me a collections letters for an unpaid amount YOU raised in error. The same "debt" I was told had been cleared because you were WRONG. Sort it out!!!!!!😡😡