Vodafone outages and service status in Burntwood, England

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burntwood, England

The most recent Vodafone outage reports came from the following cities: Wolverhampton, Walsall, and Tamworth.

City	Problem Type	Report Time
Wolverhampton	Wi-fi	26 days ago
Walsall	Internet	1 month ago
Tamworth	Internet	2 months ago
West Bromwich	Internet	3 months ago
Wednesbury	Phone	4 months ago
Lichfield	Phone	4 months ago

Community Discussion

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Vodafone Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

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  Matt Fraser 🏳️‍🌈 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matt_Fraser) reported 2 minutes ago from Wednesfield, England

  @OpenreachHelp still waiting to find out when a new pylon is going to be put up after a drunk knocked it down! I’ve had no phoneline or internet for almost TWO weeks! @VodafoneUK can’t help till there’s infrastructure!!

• 
  Paul Moore (@Paul_Reviews) reported 13 minutes ago from Cannock Chase, England

  @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

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  Phil Dodd (@Phil_dodd) reported 15 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

• 
  Carly (@carlylt89) reported 27 minutes ago from Stafford, England

  Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡

• 
  Sam Williams (@googleplex1001) reported 28 minutes ago from Cannock Chase, England

  Hi @VodafoneUK, I’m experiencing a broadband outage in the WS12 area, I’ve tried all the usual steps, restarting Wifi Hub, checked cables, tried test socket without success. Is there a wider issue at the moment?

• 
  Sindy (@SindySkpal) reported 32 minutes ago from Wolverhampton, England

  @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

• 
  Athene Secure (@AtheneSecure) reported 36 minutes ago from West Bromwich, England

  @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

• 
  Sindy (@SindySkpal) reported 37 minutes ago from Walsall Wood, England

  @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

• 
  o wheeler o (@wheeler_DAG) reported 38 minutes ago from Walsall Wood, England

  @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

• 
  Ian Baird (@ibaird73) reported 40 minutes ago from Aldridge, England

  @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

• 
  Daz Starr (@Daz_Starr) reported 42 minutes ago from Penkridge, England

  Just want to say how shocking @VodafoneUK is I ordered a new phone on the 9th Jan there would be a delay of up to 2 weeks which was fine now still waiting been told will definitely be here next week 18 years with them shocking customer service false advertising on website #lies

• 
  LadyGemmaMassey (@LadyGemmaMassey) reported 43 minutes ago from Tamworth District, England

  @VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue

• 
  Michèle Perry (@Michele_at_Kane) reported 46 minutes ago from Stafford, England

  @VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬

• 
  Samantha Butler (@Sammiebutler88) reported 49 minutes ago from Wednesfield, England

  @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

• 
  Zak H ✈️ (@ZeeMan95) reported 52 minutes ago from Walsall Wood, England

  @VodafoneUK Hello is your mobile data down across the West Midlands? I can’t get online.

• 
  Daz Starr (@Daz_Starr) reported 54 minutes ago from Penkridge, England

  @VodafoneUK @VodafoneGroup 2 days after getting told I would be called by your customer relations manager within 24hours and I’m still waiting. Was this an estimated time like the estimated time scale you give for phones you don’t even have I stock or know when they will be ???

• 
  Mark powner (@Markpowner2) reported 54 minutes ago from Brewood, England

  @davegmunro @VodafoneUK I’m waiting for one of these bad boys

• 
  Gorav Bhardwaj (@Goravbhardwaj) reported 54 minutes ago from Willenhall, England

  So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

• 
  mark teasel (@Mteasel67) reported 57 minutes ago from Burton upon Trent, England

  @VodafoneUK Hi, just asking, would you be willing to waive the early upgrade cost for a long standing (20+ years) customer, I'm only 2 weeks away from upgrade date anyway but I'd like to have a new phone for my birthday next week.....

• 
  Mikel's Architects (@75rodders) reported 60 minutes ago from Wolverhampton, England

  @VodafoneUK Always enter never win anything!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arun Hebbar (@ArunHebbar7) reported 2 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported 6 minutes ago

  @VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 7 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Dr Edinam Dean Eton (@edinamdean) reported 8 minutes ago

  @VodafoneUK why exactly are you charging us so much every month, for the most inconsistent mobile service in the country?

• 
  Scott (@scottmacg3469) reported 8 minutes ago

  @VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.

• 
  Child of God (@LilKonfuse) reported 9 minutes ago

  Dear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.

• 
  Mark Connolly (@macon1375) reported 9 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  Rachel (@Rachel___001) reported 12 minutes ago

  @VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.

• 
  Mr O (@mikel_funky) reported 13 minutes ago

  @VodafoneUK can you fix the ****** internet on your broadband FFS

• 
  🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported 13 minutes ago

  @BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really