Vodafone Outage Report in Burntwood, Staffordshire, England
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The latest reports from users having issues in Burntwood come from postal codes WS7.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Sutton Coldfield, Birmingham, West Bromwich, Willenhall, Stafford, Burton upon Trent, Walsall, Burntwood and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Paul Moore
(@Paul_Reviews) reported
from
Cannock Chase, England
@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Neal Findlay
(@nealphoenixfit) reported
from
Aldridge, England
@VodafoneUK horrendous customer service yet again. Wife been on phone for over 2 hours. Rude staff, inability to help, told that manager won’t speak to her.
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Chris Smith
(@ChrispenDSmith) reported
from
Cannock Chase, England
@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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Nadine Ruwa
(@Nadineruwax) reported
from
Birmingham, England
@VodafoneUK is the WORST network ever I swear
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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🦁 Mattchew #avfc 🦁
(@Mattg_avfc) reported
from
Birmingham, England
@im4evavilla29 @lukenathan88 @VodafoneUK Broadband is like £20 is anyways.. So £30 ain't bad
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Mr Sprout
(@MrSuperSprout) reported
from
Lichfield, England
@Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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RSJH
(@RebekahHadleyx) reported
from
West Bromwich, England
So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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LadyGemmaMassey
(@LadyGemmaMassey) reported
from
Tamworth District, England
@VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue
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Gardna
(@JGardnaaa) reported
from
Birmingham, England
@VodafoneUK I’ve already told people I’m not happy with how much my bill is, but only ever get phone calls about ways to get me to spend more money never deals or savings. guy told me I keep going over my data allowance, and this would be better. I’ve only gone over once in the last 6 months
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Suavey89🌱
(@Suavey89) reported
Yo @VodafoneUK do your customer services agents read customers accounts. I arranged a phone called with Ash at 5.30pm today yet Beth decided to call me at 15.18pm.... The reason Ash was going to call me at 5.30pm is because I'm not available until then
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Welshdan
(@Welshdan) reported
@VodafoneUK hours on the phone and passed through 3 departments to become a new broadband customer. Openreach have confirmed no issue with capacity yet I still can't sign up. Should i give up?
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Kim Greville
(@Kim_Greville) reported
@VodafoneUK Thank you for your reply. Unfortunately it’s not that simple, hence why I need an advisor…it shouldn’t be this difficult to talk to a human being. I understand this time of day is going to be busy, but to fail to get through 2 days running is poor.
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Jason Auburn
(@jason_auburn) reported
@VodafoneUK I asked 5 agents in chat to cancel my broadband order because the billing team wouldn't remove my roaming charges I got trying to sign up to broadband while I was away. I've still not received confirmation the order is cancelled
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Beth Greeves
(@l1i2b3b4y5) reported
@VodafoneUK why is my network provider not working on my wifi
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Tash
(@Tashinator12) reported
@VodafoneUK I have never come across such an awful phone company I've had nothing but problems from the last week trying to charge me an early termination fee for a contract I've had less than a week and one service isn't even working your customer service is a joke
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connor teal
(@teal_connor) reported
@VodafoneUK girlfriends phone saying no service or connections, has been like this for 6 hours now. Can’t call or do anything. How do we fix this? She needs this for work.
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James McClean
(@Jimlad66) reported
@VodafoneUK You haven’t been able to help on the 6 previous times I have contacted you so I’m not sure you can
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Ken
(@kenywong) reported
@VodafoneUK please help, my broadband has stopped working this evening, router won’t connect to internet and the service test can’t tell why. Has been fine for more than a year before today.
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Robert Wilks 🏃♂️🇬🇧🏴🇺🇦
(@Wilksy76) reported
@VodafoneUK @Samsung I've had a terrible time Trev. I've been told by complaints that this is my problem to fix. The phone is less than 1 year old and I have to fund the fix. The call was recorded with your agent stating it wasn't my fault but they wouldn't resolve under warranty. I'm gobsmacked.