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Vodafone

Vodafone outages and service status in Burntwood, England

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Vodafone

Vodafone is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Burntwood, England

The most recent Vodafone outage reports came from the following cities: Walsall, and Tamworth.

CityProblem TypeReport Time
Walsall Internet 2 days ago
Tamworth Internet 14 days ago
West Bromwich Internet 2 months ago
Wednesbury Phone 2 months ago
Lichfield Phone 3 months ago
Wolverhampton Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • ADaveWard
    David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • Michele_at_Kane
    Michèle Perry (@Michele_at_Kane) reported from Stafford, England

    @VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!

  • LadyGemmaMassey
    LadyGemmaMassey (@LadyGemmaMassey) reported from Tamworth District, England

    @VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

  • nealphoenixfit
    Neal Findlay (@nealphoenixfit) reported from Aldridge, England

    @VodafoneUK horrendous customer service yet again. Wife been on phone for over 2 hours. Rude staff, inability to help, told that manager won’t speak to her.

  • SindySkpal
    Sindy (@SindySkpal) reported from Wolverhampton, England

    @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

  • ChrispenDSmith
    Chris Smith (@ChrispenDSmith) reported from Cannock Chase, England

    @VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown

  • RebekahHadleyx
    RSJH (@RebekahHadleyx) reported from West Bromwich, England

    So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • kford_red
    Sunny (@kford_red) reported from Wolverhampton, England

    Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

  • W39Darren
    Darren Wilkinson (@W39Darren) reported from Walsall Wood, England

    @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

  • Paul_Reviews
    Paul Moore (@Paul_Reviews) reported from Cannock Chase, England

    @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

  • Ste_Moseley
    Ste Moseley (@Ste_Moseley) reported from Willenhall, England

    @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

  • f1catfan
    Ian Mantle (@f1catfan) reported from Walsall Wood, England

    @VodafoneUK I’ve managed to switch off mobile data and can’t switch it back on, help !

  • SindySkpal
    Sindy (@SindySkpal) reported from Walsall Wood, England

    @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

  • MrSuperSprout
    Mr Sprout (@MrSuperSprout) reported from Lichfield, England

    @Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well

  • zishahmad
    IT Helpdesk (@zishahmad) reported from Burton upon Trent, England

    @VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup

  • zishahmad
    IT Helpdesk (@zishahmad) reported from Burton upon Trent, England

    Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup

  • Michele_at_Kane
    Michèle Perry (@Michele_at_Kane) reported from Stafford, England

    @VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MaciejSaving69
    Maciej Olejniczak (@MaciejSaving69) reported

    Vodafone lost my 5y old number messed up, assign 2 number to one sim and can't resolve issue 6h on the phone with them no luck @VodafoneUK @MoneyTelegraph

  • creventa
    Creventa (@creventa) reported

    @TheReturnOfLCF @VodafoneUK @ee call centre staff nearly all WFH from home now, have done since about 2 weeks into April 2020. They are bang on with support and don't suffer from such issues. Being as they are a communications technology company and all that.

  • TroiaBeach99
    Paul Kent (@TroiaBeach99) reported

    @VodafoneUK will someone please pick up the phone. One of your advisors has created a new address on the system for me but should not have done so . Been with you guys 15 years and never moved. Now it is blocking me from accessing my account, getting upgrades everything.

  • ThatchersArmy
    Ulf Reinhard 🗽 (@ThatchersArmy) reported

    Has Boris Johnson taken over @VodafoneUK ? I’ve never known such incompetence!!

  • gavinmunn
    Gavin Munn (@gavinmunn) reported

    @VodafoneUK @CityFibre Router and box fitted by an engineer in my flat yesterday. Was told a problem with the city fibre coming into the large green box outside. Reported it. Today I’m told my order has been cancelled. By MISTAKE! New apt. Made for 31st!! WTF?

  • makeitwithmilc
    Oliver Killick 🇺🇦 (@makeitwithmilc) reported

    Been with @VodafoneUK since 2009. Just moved to @giffgaff and am getting 14 times the data for half the price. Voda have really stopped giving a **** about their customers.

  • tbrayne
    Tom (@tbrayne) reported

    @VodafoneUK Already on the line with one of your customer service staff for the 5th/6th time. No resolution each time I call

  • Irishdoheny
    Joseph O'Brien (@Irishdoheny) reported

    @VodafoneUK Spent about an 1 hour & a half onto customer care today for a explanation of why I can't ring this number as part of my big value bundle. 3 different explanations & I still can't call this number. I'm able to call other numbers no problem.

  • LinFoxhall
    Lin Foxhall (@LinFoxhall) reported

    @VodafoneUK is the internet down in Co.Durham DL13 3PD?

  • Amar09571149
    Amar (@Amar09571149) reported

    @VodafoneUK best Worst broadband provider. Every advisor tells you something different and puts you in a different queue. Wasted hours on chats to **** Tobi and on calls.