Vodafone outages and service status in Burntwood, England

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burntwood, England

The most recent Vodafone outage reports came from the following cities: Wolverhampton, Walsall, and Tamworth.

City	Problem Type	Report Time
Wolverhampton	Wi-fi	25 days ago
Walsall	Internet	1 month ago
Tamworth	Internet	2 months ago
West Bromwich	Internet	3 months ago
Wednesbury	Phone	4 months ago
Lichfield	Phone	4 months ago

Community Discussion

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Vodafone Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

• 
  Daz Starr (@Daz_Starr) reported 5 minutes ago from Penkridge, England

  Just want to say a massive thank you to @VodafoneUK for proving me right and not calling me back to resolve my issues with been misinformation about my recent purchase but post on here that they care about their customers #keepconnected but don’t give you a phone #thanks

• 
  Zak H ✈️ (@ZeeMan95) reported 9 minutes ago from Walsall Wood, England

  @VodafoneUK Hello is your mobile data down across the West Midlands? I can’t get online.

• 
  Darren Wilkinson (@W39Darren) reported 12 minutes ago from Walsall Wood, England

  @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

• 
  Bob Maxfield (@bobmaxfield) reported 12 minutes ago from Cannock Chase, England

  More poor customer service from @VodafoneUK with over 2 hours wasted. The shocking signal their staff have just proves their inability to offer a good and stable service.

• 
  IT Helpdesk (@zishahmad) reported 13 minutes ago from Burton upon Trent, England

  @VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup

• 
  Michèle Perry (@Michele_at_Kane) reported 19 minutes ago from Stafford, England

  @VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬

• 
  RSJH (@RebekahHadleyx) reported 24 minutes ago from West Bromwich, England

  So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

• 
  Saqib (@Saq5000) reported 24 minutes ago from West Bromwich, England

  @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

• 
  David Ward (@ADaveWard) reported 27 minutes ago from Wolverhampton, England

  @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

• 
  carl hawkins (@hawk2022) reported 27 minutes ago from Wednesfield, England

  @VodafoneUK y do you Treat people like **** 48 days To wait for a repair thats just to pick the phone up which you still haven’t done and 4 Callbacks that I haven’t received

• 
  Ian Baird (@ibaird73) reported 28 minutes ago from Aldridge, England

  @VodafoneUK Find it astonishing that having been a loyal customer for 5-6 years, that come renewal time you can’t compete with VOXI on price. In 12 months my iPhone 8 is probably ready for replacement and you get me on another 2 year contract. Short-sighted at the best of times

• 
  Samantha Butler (@Sammiebutler88) reported 29 minutes ago from Wednesfield, England

  @VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING

• 
  Carly (@carlylt89) reported 29 minutes ago from Stafford, England

  Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡

• 
  Mark powner (@Markpowner2) reported 41 minutes ago from Brewood, England

  @VodafoneUK And you’re cutting off the sure signal in less than 60 days, yet us in rural areas have to rely on these things to get any signal let alone mms messages which won’t even work after ?? @VodafoneUK

• 
  Daz Starr (@Daz_Starr) reported 42 minutes ago from Penkridge, England

  Just want to say how shocking @VodafoneUK is I ordered a new phone on the 9th Jan there would be a delay of up to 2 weeks which was fine now still waiting been told will definitely be here next week 18 years with them shocking customer service false advertising on website #lies

• 
  Matt Fraser 🏳️‍🌈 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matt_Fraser) reported 44 minutes ago from Wednesfield, England

  @OpenreachHelp still waiting to find out when a new pylon is going to be put up after a drunk knocked it down! I’ve had no phoneline or internet for almost TWO weeks! @VodafoneUK can’t help till there’s infrastructure!!

• 
  Sindy (@SindySkpal) reported 46 minutes ago from Wolverhampton, England

  @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

• 
  Chris Smith (@ChrispenDSmith) reported 47 minutes ago from Cannock Chase, England

  @VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown

• 
  Daniel Newbery (@NewberyD) reported 49 minutes ago from Water Orton, England

  @VodafoneUK We have been without broadband from you for 10days now. We have had very little support and whenever we contact customer service they do not provide any assistance.

• 
  Phil Dodd (@Phil_dodd) reported 51 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CityFibre (@CityFibre) reported 6 minutes ago

  @hollymorgs @VodafoneUK Sorry to hear about the trouble your father has been having with his installation. Since the service is with Vodafone, they are responsible for managing and scheduling all installation appointments. Please continue to coordinate directly with them to get this resolved. Thank you.

• 
  WorldCupWilly1966 (@Worldcupwil1966) reported 7 minutes ago

  @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present

• 
  not fred (@___NF___O_O) reported 8 minutes ago

  @VodafoneUK broadband down plz fix

• 
  Ian Waring (@ianwaring) reported 11 minutes ago

  Mother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 12 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Water With Aman (@WAman29857) reported 12 minutes ago

  @VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)

• 
  F2K (@Mafri15) reported 13 minutes ago

  @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

• 
  Chris Barnsey (@BarnseyChr77489) reported 13 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  Rachel (@Rachel___001) reported 16 minutes ago

  @VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.

• 
  karen sen (@karen_sen) reported 18 minutes ago

  @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳