Vodafone Outage Report in Burntwood, Staffordshire, England
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E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Sutton Coldfield, West Bromwich, Willenhall, Stafford, Burton upon Trent, Walsall, Burntwood and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
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| Wolverhampton |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup
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Carly
(@carlylt89) reported
from
Stafford, England
Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡
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George Randall
(@George_R4ndall) reported
from
Cannock Chase, England
Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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bru
(@brunafccampos) reported
@VodafoneUK whats happening with you lot today? Barely any service anywhere data goes on and off
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Jay White
(@jaywhite_1) reported
What has happened to @VodafoneUK customer service? Broadband has been down for a week now and still no answers! Interactive chat it atrocious. Any chance of a solution?!
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shaghersid
(@shaghersid) reported
@VodafoneUK Im about to finish my contract with vodafone . Customer service is awful , if it all works , great if not , your screwed . Will I renew ? No , not a chance and my mobile will leave vodafone as well .
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s. 🇯🇲
(@shaaymonroee) reported
I think @VodafoneUK has lost their mind this is the worst telephone company you could even join! Pls don’t
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Claire Nicholl
(@NichollClaire) reported
@VodafoneUK you never disappoint with your absolutely shocking customer service!!! Over 20 years with you and I really do not know why I continue to stay a loyal customer! All I am trying to do is an online upgrade. 😡
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Mobiles.co.uk
(@Mobilescouk) reported
@itsjoerack @VodafoneUK Hi Joe, Sadly we cannot assist with credit checks as these are run direct with the network-Craig
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Jax
(@Gellyfsh) reported
@VodafoneUK Never talk to the same person twice, every call: can you just run through the problem again please? Seriously? You should, if your systems are any good, have all the relevant information in front of you. Just an absolute waste of time.
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Rebecca Gerrard
(@Beck170) reported
@VodafoneUK 45 mins plus on hold now - need to cancel a contract how else can this be done
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Lucie Hood
(@LucieHoodx) reported
@MartinSLewis @MoneySavingExp please please please can you help.. we still cannot get the refund that we owed from @VodafoneUK Every time their answer is to ring them. We spend hours on the phone to them then nothing is resolved. What can we do?
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Sunita Anderson
(@sunitatweeter) reported
Arghh all roads lead to an unhelpful text message! Not enjoying @VodafoneUK ‘s Customer Non-Service. Pleeease can I just speak to a real person?!! None of your auto-options help me! #nothappy #hangingonthetelephone