Vodafone Outage Report in Burntwood, Staffordshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Sutton Coldfield, West Bromwich, Willenhall, Stafford, Burton upon Trent, Walsall, Burntwood and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Sutton Coldfield |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Phone |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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George Randall
(@George_R4ndall) reported
from
Cannock Chase, England
Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Carly
(@carlylt89) reported
from
Stafford, England
Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡
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IT Helpdesk
(@zishahmad) reported
from
Burton upon Trent, England
Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup
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Chris Smith
(@ChrispenDSmith) reported
from
Cannock Chase, England
@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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BethT
(@beth_twitchen) reported
@VodafoneUK Which I am no regretting. You have lost a new customer due to not being able to get then extra handset.
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Aaron Pewtner
(@aaronpewtner) reported
@VodafoneUK killing me at the moment. Cut my phone off. Increased my spending allowance. Day later cut off again. Now can’t even speak to a ******* robot 🤖 never mind a human… heads gone 🤯
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Atiff Ghafar
(@Atiff_uk) reported
from
Swindon, England
@VodafoneUK Home broadband.. Ticket raised... But like very dark tunnel not sure what's happening or when it's getting closed. Not the kind of service i was expecting when I joined. I was lured by the 900 mbps but have to settle with 10 mbps.. Mobile dongle
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Aaron Pewtner
(@aaronpewtner) reported
@Unique_Welsh @VodafoneUK Honestly mate. 2 days on an online chat and problem still not solved. Painful. I’m home tomorrow and won’t even matter by time they get back to me! Embarrassing @VodafoneUK
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Megan Taylor
(@megan_taylor_) reported
@VodafoneUK have tried calling customer support with a query, to be told by the automated service to chat to an online expert. However all online experts are busy due to “higher than normal volume”. How do your customers get answers to their questions?!
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Dee Pryce
(@Crazydee2704) reported
@VodafoneUK Just had a very interesting interaction with your customer services. I tried paying my bill but there was no option, set up like a direct debit. When queried, told no direct debit set up. When I return to the app, the page is completely...
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no.
(@Je_vous_Deteste) reported
@VodafoneUK your customer service is abysmal. I’ve never known service as bad as this. I’ve been told to wait 24 hours for an account reconnect since Wednesday of last week.
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Wesley McDade
(@WesleyMcDade) reported
So far 3+ hrs on calls to @VodafoneUK to arrange a router delivery through all their cockups and when I'm told they can say when they will call me back and I ask to cancel, I'm hung up on! #badcustomerservice
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Msterrisong
(@msterrisong) reported
@VodafoneUK is your complaints service a black hole or do people actually sometimes get a response from it. Counting down the days til I can involve The Ombudsman.
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Diego Aguilar-Ramirez
(@diegojehu) reported
@VodafoneUK I’ve been trying to get through your line today to cancel my broadband contract (moving out). We’d had a fairly good ride and would be happy to come back to you at some point but this experience of no one willing to pick up the phone is making me reconsider this.