Vodafone Outage Report in Burntwood, Staffordshire, England
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Problems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Burntwood, England
The most recent Vodafone outage reports came from the following cities: Tamworth, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 days ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Phone | 3 months ago |
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Wi-fi | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Shona Duffus (@shonamate) reported from West Bromwich, England@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, EnglandAbsolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Saqib (@Saq5000) reported from West Bromwich, England@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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RSJH (@RebekahHadleyx) reported from West Bromwich, EnglandSo after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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Michèle Perry (@Michele_at_Kane) reported from Stafford, England@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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Carly (@carlylt89) reported from Stafford, EnglandBeen a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡
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Sindy (@SindySkpal) reported from Wolverhampton, England@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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Sindy (@SindySkpal) reported from Walsall Wood, England@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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IT Helpdesk (@zishahmad) reported from Burton upon Trent, England@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup
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Athene Secure (@AtheneSecure) reported from West Bromwich, England@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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George Randall (@George_R4ndall) reported from Cannock Chase, EnglandDo not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Phil Dodd (@Phil_dodd) reported from Walsall Wood, EnglandCould everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Ste Moseley (@Ste_Moseley) reported from Willenhall, England@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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Athene Secure (@AtheneSecure) reported from West Bromwich, England@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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IT Helpdesk (@zishahmad) reported from Burton upon Trent, EnglandMid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup
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Darren Wilkinson (@W39Darren) reported from Walsall Wood, England@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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David Ward (@ADaveWard) reported from Wolverhampton, England@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Sunny (@kford_red) reported from Wolverhampton, EnglandAttempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Chris Smith (@ChrispenDSmith) reported from Cannock Chase, England@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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FRIDAY (@cumaerdogan) reported@VodafoneUK Unfortunately @VodafoneTR not helping effected area. Currently seriously bad reception and many people straggling to communicate. They should do something immediately.
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Angela Beardsmore (@ajb1975) reported@VodafoneUK Still down 😞
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Name cannot be blank (@DarrenRogers71) reported@VodafoneUK Please can you tell me why you won't allow sales of handsets via your webchat or by calling 191 and why you send out emails asking to be contacted that way? Very frustrating for the customer and the person that can't assist me at your end...
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KayP Kay (@KayPKay10) reported@VodafoneUK we keep getting ignored by you. How can your service be so poor? After keeping us on hold for hours you simply hang up. Open reach has finished works in our area. Why is our broadband still pending and you said it will be activated in May?? Unbelievable
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KayP Kay (@KayPKay10) reported@VodafoneUK How many times will we call!? The teams don’t help at all
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spencer pettit (@PettitSpencer) reported@VodafoneUK Another 15m to cancel a contract you know was cancelled last year!
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Karis (@KarisCrimson) reported@VodafoneUK disgraceful service when it comes to accessibility. I just spoke to a customer service member on the phone and asked her if she could refer me to someone to help with access needs whilst i sort out a dispute and she was completely dismissive.
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Charlee ♠️🖤🤍💜 (@ChelseaGirlie19) reportedGrrrrr took out iphone with @VodafoneUK on Tuesday for the first time. The battery says theres an issue & they can send it away for me. I took out insurance that said next day replacement turns out they don’t do it cause of covid. Can’t be without phone cause of my disability! :(
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Foxcrews (@foxcrews1) reported from Bristol, England@VodafoneUK hi..I’m possibly a new customer, however, I’ve attempted to 1. Speak to someone 2. Upload pac to your website 3. Register - none of which seems a possibility..so I’m a little fearful of leaving @EE
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Michael Wilson (@itsmiick) reportedHas @VodafoneUK gone down??