Vodafone Outage Report in Burntwood, Staffordshire, England
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E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Lichfield, Wolverhampton, Brownhills and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Chris Smith
(@ChrispenDSmith) reported
from
Cannock Chase, England
@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
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Gardna
(@JGardnaaa) reported
from
Birmingham, England
@VodafoneUK I’ve already told people I’m not happy with how much my bill is, but only ever get phone calls about ways to get me to spend more money never deals or savings. guy told me I keep going over my data allowance, and this would be better. I’ve only gone over once in the last 6 months
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Nadine Ruwa
(@Nadineruwax) reported
from
Birmingham, England
@VodafoneUK is the WORST network ever I swear
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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LadyGemmaMassey
(@LadyGemmaMassey) reported
from
Tamworth District, England
@VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Neal Findlay
(@nealphoenixfit) reported
from
Aldridge, England
@VodafoneUK horrendous customer service yet again. Wife been on phone for over 2 hours. Rude staff, inability to help, told that manager won’t speak to her.
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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RSJH
(@RebekahHadleyx) reported
from
West Bromwich, England
So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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Paul Moore
(@Paul_Reviews) reported
from
Cannock Chase, England
@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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Tariq Mahmood™
(@1278Tariq) reported
@VodafoneUK No need to dm as your colleague over the phone managed to rectify the issue thanks
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Debfig
(@Debfig74) reported
@VodafoneUK @VodafoneGroup I am beyond frustrated and disappointed first poor customer service and now incompetence that has left us without WiFi now for 2 weeks, how are we supposed to homeschool and work from home exactly ???
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John Potticary
(@jpotticary) reported
@VodafoneUK Hey this is not at my home it’s out in particular over an area with Santander bikes which is why I’ve noticed as it is a nightmare to hire with no signal suddenly. This seems to have happened over the past week.
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JadeJones.2014
(@Jadejones2014) reported
@VodafoneUK My brother, he is feeling very down right now with lockdown. Because of his disabilities, he is struggling a lot with not being able to do his normal activities #VodafoneTreats
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NinjaCyborg
(@NinjaCyborg) reported
@VodafoneUK Ticket number 259914. This is what you need to do. 1) You need to send her a 5G gigarouter thing by courier TODAY. 2) You need to figure out why your indian team cannot identify what happened and how they're going to fix it 3) You need to reconnect her line ASAP 4) Compensation
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Alan
(@Alan55492461) reported
@VodafoneUK so how many people in the fk9 5bp area are without broadband today or is it just me your customer service are a waste of time and a joke
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Darren Willsher
(@darrenwillsher) reported
@VodafoneUK Hi Vodafone - expecting a delivery today but just checked the DPD link and it's saying a random address I've never heard of. Your email has it correct though. Help!
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Alex Faris
(@alexcfaris) reported
@VodafoneUK can you please advise when your top up service is active again (neither app nor phone number working - both technical difficulties). Thanks