Vodafone Outage in Ballyclare, Northern Ireland

@aboutdesserts @VodafoneUK Having the same issue here

@VodafoneUK love how your telling customers #VodafoneBroadband is working however on all devices I connect to all say no connection, call to query this and it’s gonna take over 3 hours!! You may get the finger out and fix it!!

@VodafoneUK My resolution might sound simple but I am determined to end the double billing by Vodafone and hopefully be compensated for the better part of a year being passed from the Crystal team to the Siebel team but instead of migrating my account it has been a total mess

@VodafoneUK your broadband service is appalling and the customer service team are clearly incompetent!!!! So pissed off with the substandard service

@VodafoneUK Wi-Fi I've tried changing channel settings and it's still slow.

Order MPD2-01870648 placed 1 week ago, told only yesterday @VodafoneUK have declined credit check & order cancelled. @MPD_Online phonelines blocked and no way to email!! Visit vodafone store who say I'm already a customer and a 2nd line is no problem. Awful Service @MPD_Online!!!

@VodafoneUK @AmazonUK I would treat myself to a new Xmas jumper

@VodafoneUK No, your colleagues did not help with the matter at all. So disappointing! #badservice #vodafone

@VodafoneUK rang up this evening on behalf of my elderly grandmother regarding her recent bill. Your customer service advisor, Adel was so rude! Usually impressed by your staff but this was disgraceful! Such a rude person representing your company #Vodafone #BadCustomerService

@VodafoneUK @AmazonUK I would treat my wife !

@_PaulMonaghan @VodafoneUK charges £1.50 per minute to ring a landline in ROI. I thought roaming applied. Cost £20. Asked for refund. Refused. I’m a 26 year customer. Some service!

@VodafoneUK Only if it is not controlled by their customer service

@VodafoneUK Everything as the individual in store is not allowed to process the changes. An absolute joke of a service

@VodafoneUK It took over 2.5 hours for my phone to be upgraded. The offer that was given to me by the adviser was not available for me as I was still on an old system. I’ve been a customer for over 10 years and the service was appalling. I had to wait on some person on a chat line to fix...

I have never had to deal with such a farce of a service as I did yesterday with @VodafoneUK. It was an absolute embarrassment

Anyone else having issues with @ThreeUK today. Seriously slow service and can’t contact them. Think it’s time to join @O2 @VodafoneUK @EE

@VodafoneUK @XiaomiUK fraud of @VodafoneIN india with their customers. They increases billing plan without informing/consenting. despite of my repeated mail/call to customer services, they did not reversed extra charges which they agreed to. #fraudofvodafone #jagoinda #vodafoneunsubscribe

@VodafoneUK fraud of @VodafoneIN india with their customers. They increases billing plan without informing/consenting. despite of my repeated mail/call to customer services, they did not reversed extra charges which they agreed to. #fraudofvodafone #jagoinda #vodafoneunsubscribe

@VodafoneUK time to reach out to social media as response from Vodafone is poor and need to result to reaching out to directors.

@VodafoneUK really bad service from Vodafone. Especially from a business point. Have contacted Vodafone on serval occasions to even get hold of their team in Spain and impossible to get someone in English. Still waiting to hear back after countless emails.

@VodafoneUK I've asked for my PAC code FOUR times and your customer service agent isn't giving it to me

@VodafoneUK HELP. HELP HELP.

@VodafoneUK Wish I was a Vodafone customer! #VeryMeRewards

@VodafoneUK customer service in your crystal peaks store is awful. Stood waiting with 4 other customers while the staff chat about their favourite tv programs and caravans with customers. No urgency.

@VodafoneUK been to your shops. Dealt with half of Asia on your phone lines. Done Live chat till the cows come home. NOTHING. NADA. It’s shockingly bad. HELP

@VodafoneUK right Vodafone. Getting properly pissed off with you not being able to do your job. Heading 3 weeks now with a new phone and Apple Watch with seemingly no one in your company with the wit to connect to your network. Probably now over 20 hours spent on phone! Help