Vodafone Outage in Ballyclare, Northern Ireland

@aboutdesserts @VodafoneUK Having the same issue here

@VodafoneUK love how your telling customers #VodafoneBroadband is working however on all devices I connect to all say no connection, call to query this and it’s gonna take over 3 hours!! You may get the finger out and fix it!!

@VodafoneUK My resolution might sound simple but I am determined to end the double billing by Vodafone and hopefully be compensated for the better part of a year being passed from the Crystal team to the Siebel team but instead of migrating my account it has been a total mess

@VodafoneUK your broadband service is appalling and the customer service team are clearly incompetent!!!! So pissed off with the substandard service

@VodafoneUK Wi-Fi I've tried changing channel settings and it's still slow.

Order MPD2-01870648 placed 1 week ago, told only yesterday @VodafoneUK have declined credit check & order cancelled. @MPD_Online phonelines blocked and no way to email!! Visit vodafone store who say I'm already a customer and a 2nd line is no problem. Awful Service @MPD_Online!!!

@VodafoneUK @AmazonUK I would treat myself to a new Xmas jumper

@VodafoneUK No, your colleagues did not help with the matter at all. So disappointing! #badservice #vodafone

@VodafoneUK rang up this evening on behalf of my elderly grandmother regarding her recent bill. Your customer service advisor, Adel was so rude! Usually impressed by your staff but this was disgraceful! Such a rude person representing your company #Vodafone #BadCustomerService

@VodafoneUK @AmazonUK I would treat my wife !

@_PaulMonaghan @VodafoneUK charges £1.50 per minute to ring a landline in ROI. I thought roaming applied. Cost £20. Asked for refund. Refused. I’m a 26 year customer. Some service!

@VodafoneUK Only if it is not controlled by their customer service

@VodafoneUK Everything as the individual in store is not allowed to process the changes. An absolute joke of a service

@VodafoneUK It took over 2.5 hours for my phone to be upgraded. The offer that was given to me by the adviser was not available for me as I was still on an old system. I’ve been a customer for over 10 years and the service was appalling. I had to wait on some person on a chat line to fix...

I have never had to deal with such a farce of a service as I did yesterday with @VodafoneUK. It was an absolute embarrassment

Anyone else having issues with @ThreeUK today. Seriously slow service and can’t contact them. Think it’s time to join @O2 @VodafoneUK @EE

Get ready for a series of angry tweets about how bad Nantes airport is. 1. The WiFi is so terrible I’m having to use @Mboyd1990’s phone as a hotspot. (This will follow some angry tweets about @VodafoneUK later)

@AimsOnAir @VodafoneUK Don’t understand this - been with Vodafone for years (both personal and business inc overseas) and never had an issue

So much for easier mobile provider switch. @VodafoneUK gave incorrect advice, Mr A still waiting for PAC code, instore staff said he has been lied to by customer services. Pathetic service.

@VodafoneUK are you mucking around with the #4G signal so people have to upgrade to #5G It always worked at work, now sadly it doesn't.

@VodafoneUK I love how quick your customer service is when it’s on a public domain 😍. Just a conversation with a human rather than a machine would be nice

@VodafoneUK your automated voice system sucks.

@SamElliott82 @VodafoneUK It’s awful! I’ve never had so many issues with a company so soon. I’m really tempted to just cancel. Should’ve stayed with @EE 😔

Terrible customer service from @VodafoneUK. Apparently I’ve been put on a business account without my knowledge. Have to present military ID AGAIN in store despite presenting it in the Devizes store when I bought the phone (even have a signed copy but that’s not enough).

@Raideroftombs18 @VodafoneUK You’ll regret it if you do! Seriously the worst decision I’ve ever made! Don’t be swayed by the smooth sales pitch and promises of speeds you’ll never see! Oh and if you do have issues they ignore you 😡

@AimsOnAir @VodafoneUK I left them after about 15 years because their customer service went down hill. Hope you get it sorted soon. X