Vodafone Outage in Ballyclare, Northern Ireland

@VodafoneUK worst ever! Honestly from 1pm today no WiFi and guess what still no WiFi! Love telling their customers lies!!

@VodafoneUK Thanks Ben I’m on with chat support now

Wasn’t a good idea changing broadband provider today!! @VodafoneUK telling me @skytv need to fix something and then they tell me @OpenreachHelp are the problem.

@MRJames55156600 @VodafoneUK I'm exactly the same. I actually think I'm still within my 14 days. Will be phoning tomorrow to cancel.

I wish these @VodafoneUK promoted @LewisHamilton tweets would get ******** off my Twitter feed. #noneed

@DisneyParis_EN this type of phone bill isn't acceptable after spending thousands to actually go on holiday. a premium rate number should have staff on hand to answer phones. absolutely gob smacked at this bill even without the phantom 4 hour call that never happened @VodafoneUK

@vodafone @VodafoneUK can someone please get in touch. I am still being charged for a new phone that never arrived months ago and have had the worst customer service since. Genuinely unreal.

@BBCBreakfast @NinaWarhurst @scottpetty @VodafoneUK O2 and VF already share and 3 and EE already share so it's a poor analogy

@VodafoneUK Hi, I raised a complaint on 07/10/2019 and was promised a call back from your complaints team. I still haven’t been called back and would like someone to call me like you promised.

@VodafoneUK has overcharged me on 10 of 12 broadband bills. Customer Service agree it’s their fault & owe me £98.50 in calls which should have been covered by an £8pm inclusive pack randomly repeatedly cancelled by them. Refund refused & £16 offered after 4 hours on phone. Avoid!

@aboutdesserts @VodafoneUK Having the same issue here

@VodafoneUK love how your telling customers #VodafoneBroadband is working however on all devices I connect to all say no connection, call to query this and it’s gonna take over 3 hours!! You may get the finger out and fix it!!

@VodafoneUK My resolution might sound simple but I am determined to end the double billing by Vodafone and hopefully be compensated for the better part of a year being passed from the Crystal team to the Siebel team but instead of migrating my account it has been a total mess

@VodafoneUK your broadband service is appalling and the customer service team are clearly incompetent!!!! So pissed off with the substandard service

@VodafoneUK Wi-Fi I've tried changing channel settings and it's still slow.

Order MPD2-01870648 placed 1 week ago, told only yesterday @VodafoneUK have declined credit check & order cancelled. @MPD_Online phonelines blocked and no way to email!! Visit vodafone store who say I'm already a customer and a 2nd line is no problem. Awful Service @MPD_Online!!!

@VodafoneUK @AmazonUK I would treat myself to a new Xmas jumper

@VodafoneUK No, your colleagues did not help with the matter at all. So disappointing! #badservice #vodafone

@VodafoneUK rang up this evening on behalf of my elderly grandmother regarding her recent bill. Your customer service advisor, Adel was so rude! Usually impressed by your staff but this was disgraceful! Such a rude person representing your company #Vodafone #BadCustomerService

@VodafoneUK @AmazonUK I would treat my wife !

@VodafoneUK Is there network issues around the G1 2FF area in Glasgow. Keeps jumping between 3/4G

@VodafoneUK AVOID AT ALL COST!! DO NOT GO OVER TO THIS NETWORK, BELIEVE ME YOUR REGRET IT!

@VodafoneUK No point you don’t help anyway been trying for 9 days and still no help given, I requested a call back from complaints 4 days ago and still waiting.. diabolical company, I’m just cancelling direct debit and contract

@VodafoneUK Mr Ahmed from Alexandria Egypt gave me an exceptional customer service. Please reward him

@VodafoneUK You need to give me a UK call centre number for somebody with seniority right now or I will publish the content of my support calls.

@VodafoneUK check this awful network out on trustpilot and see the very bad reviews!

@VodafoneUK The experience I have had with your support contains elements that are literally illegal. You will be contacted by the ombudsman. I have it all on record.

@BlacksTTer @VodafoneUK It's been explained to me. Spoke to Nathan online support who was very helpful. My contract is up soon. The price goes up after it ends so I'll upgrade or goto pay as you go. If it didn't I'd been pissed as I was told it wouldn't go up for the duration of the contract

@VodafoneUK AVOID THIS NETWORK!!

@VodafoneUK AVOID THIS NETWORK!! Scammers!!