Vodafone Outage Report in Ashton Keynes, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ashton Keynes, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashton Keynes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Vodafone
Vodafone is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ashton Keynes, England
Latest outage, problems and issue reports in Ashton Keynes and nearby locations:
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Phill Watts
(@PhillWatts67) reported
from
Malmesbury, England
@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Niki and Dylan
(@NikiYAndDylan) reported
from
Swindon, England
@XiaomiUK @ThreeUK @VodafoneUK They were sold out before they went live. The blue one, special edition one, and any 256gb ones were never even released. I love Xiaomi, but your customer service is appalling.
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Kieran Portbury
(@Kios25) reported
from
Stroud, England
Appalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
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Bev Breen
(@BevBreen17) reported
from
Stratton, England
@VodafoneUK Apple Watch less than 1 week old. Battery draining fast and having to recharge twice daily. Online chat complete tosh told I had to phone 191 to arrange my own return. Fabulous service #vodafoneuk
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kevin houston
(@kevlar_52) reported
from
South Marston, England
@ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.
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Terry Davis
(@terrydavis377) reported
from
Swindon, England
@piersmorgan what is your opinion on mobile phone companies ie @VodafoneUK raising their prices in these unfamiliar times caused by this horrible desease. Surly they they should have a serious look at themselves and rethink this decision
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Dan Ogden
(@danogden) reported
from
Stroud, England
@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Jonathan Mercer
(@cwpbirder) reported
from
Purton Stoke, England
@Tae_the_north @colinoutnabout @QuintinLake @townsendoutdoor @TGOMagazine @walkhighlands @CameronMcNeish @LochaberMRT @jroddiephoto @MunroMoonwalker @VodafoneUK Friends on EE had much better signal around W Highlands, than I did on #Vodafone, last month
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Dr Dick Byrne_official
(@NoMansMedic) reported
from
Swindon, England
@VodafoneUK So you turned the damn mast on have you, finally.
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ian ewen
(@ewen_ian) reported
from
Royal Wootton Bassett, England
@VodafoneUK Ok if not I am going to cancel my contract
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Reid
(@JamesEdwardReid) reported
from
Swindon, England
Customer service of @VodafoneUK are a joke 😅
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Glenn franklin
(@Glenn_fra) reported
from
Swindon, England
@VodafoneUK can I ask a quick questions about your one number service please
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Debbie
(@debsb155) reported
from
Swindon, England
@LadyLiff @VodafoneGroup @VodafoneUK I have the email address for their CEO, shit happens when you message him!!
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Kieran Portbury
(@Kios25) reported
from
Chalford, England
@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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frank
(@franks_jade) reported
from
Swindon, England
Cannot WAIT to get out a contract with @VodafoneUK for good, they are unhelpful, employ rude staff without any customer service, and LIARS 😊
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Atiff Ghafar
(@Atiff_uk) reported
from
Swindon, England
@VodafoneUK no broadband Internet.. Been waiting all day to fix what kind joke is this? Customer service goes home
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alan blake
(@Blake46Alan) reported
from
Swindon, England
@DavidDavisMP @VodafoneUK Boo hoo. Shame you never spent 6 hours reading about the benefits for the UK of being in a single market with Europe.🇪🇺🇪🇺🇪🇺
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@VodafoneUK it’s a joke I spend £300 on a gigacube to then not own it and do as I please after the contract ends. It’s l pled to your network how do I unlock
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ian ewen
(@ewen_ian) reported
from
Royal Wootton Bassett, England
@VodafoneUK Your websites not working you don’t answer your phones
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK - could you explain why your wait times to speak to an adviser are always at least an hour, if not two? I'm constantly told it'll be 20 minutes by your web advisers, but my shortest wait time was an hour and 20 minutes? It's legit the worst customer service I've had.
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Delise Ben
(@deliseben) reported
@VodafoneUK your customer service is disgusting. Two of your customer care team today have point blank refused to put me through to a supervisor or manager. Refused to sort my issues and I'm having to contact my bank not to collect back my £354 you've taken from me twice.
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Lee Kirk
(@arsesona) reported
@VodafoneUK do you have issue with broadband in cm1 area?running slower than a gerbil on a wheel,is it just a coincidence I’m leaving at end of month?
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Fiona MacBain
(@FionaMacBain) reported
@gmdfreelance @VodafoneUK I left @VodafoneUK after 15 years with them because of their awful customer service and huge waits to talk to anyone. Now whole family with BT mobile, never had to wait to speak to someone.
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Nwafor Peter
(@cephappeter199) reported
@VodafoneUK Dear team, I was convinced by one of your service representatives in one of your stores to get a contract for iPhone 13 pro max and discount would be given to me. I agreed and we did the maths I accepted to go for it. I moved my number from EE to Vodafone.
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cheryl
(@cheryl_chezzie) reported
@VodafoneUK been without broadband pro since last night. Been on hold for 57mins trying to get through to someone. You're quick to take money but not quick to help when the customer has a problem! A bit if customer service would be nice
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK Bro that's not even a valid excuse WTF. Paying money for this ****** service? We aren't angry enough. I think it's best to stick to surfline and similar services cuz this lot are trolling
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DC
(@thedaisycrane) reported
Still can't quite believe @VodafoneUK passed me from pillar to post in a live chat, to then kick me out of it. To find out if I was a new customer I'd get my WiFi cheaper 👌
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Charlie Jones
(@Charlie56962908) reported
@VodafoneUK @Wimbledon Worst customer service ever , customer for 30 years treated like crap Finished with Vodafone you've lost my custom
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Arran
(@Azza3k) reported
@VodafoneUK I sent you a private message and that didn’t do anything other then confuse the robot. Why even suggest that. This has been a horrible experience