Vodafone outages and service status in Ashton Keynes, England
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- Vodafone generated 0 outage signals in the last 24 hours around Ashton Keynes, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ashton Keynes, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashton Keynes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Ashton Keynes, England
Latest outage, problems and issue reports in Ashton Keynes and nearby locations:
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Niki and Dylan (@NikiYAndDylan) reported from Swindon, England@XiaomiUK @ThreeUK @VodafoneUK They were sold out before they went live. The blue one, special edition one, and any 256gb ones were never even released. I love Xiaomi, but your customer service is appalling.
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alan blake (@Blake46Alan) reported from Swindon, England@DavidDavisMP @VodafoneUK Boo hoo. Shame you never spent 6 hours reading about the benefits for the UK of being in a single market with Europe.🇪🇺🇪🇺🇪🇺
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Sharana Basavaraj (@sharanbm) reported from Swindon, England@VodafoneUK the data network 5G/4G/3G is not working properly since 16:00 hrs today. Not sure if anybody has reported yet.
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frank (@franks_jade) reported from Swindon, EnglandCannot WAIT to get out a contract with @VodafoneUK for good, they are unhelpful, employ rude staff without any customer service, and LIARS 😊
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Debbie (@debsb155) reported from Swindon, England@LadyLiff @VodafoneGroup @VodafoneUK I have the email address for their CEO, shit happens when you message him!!
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vette ramos (@vetterinie) reported from Swindon, England@VodafoneUK not happy with the service. I’ve upgraded my sim free contract today and now I don’t a service!!! What a load b......t!!! I can’t even complain cause it’s now past 8pm!!! arrrrrggghhhhh!!!!!
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Dr Dick Byrne_official (@NoMansMedic) reported from Swindon, England@VodafoneUK So you turned the damn mast on have you, finally.
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Dan Ogden (@danogden) reported from Stroud, England@BBCWatchdog you should have included @VodafoneUK in the broadband test. Clean sweep at the bottom of every category. The worst I’ve ever had and they won’t let me leave after several complaints #watchdog
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Kim Greville (@Kim_Greville) reported from Malmesbury, EnglandShocking customer service by @VodafoneUK the past 2 days. Tried to get through on the phone, to put an order in, and they don’t even bother to answer the phone. Instead, they give you a link to the web chat which is never available! What’s going on?! #badcustomerservice #vodafone
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Terry Davis (@terrydavis377) reported from Swindon, England@piersmorgan what is your opinion on mobile phone companies ie @VodafoneUK raising their prices in these unfamiliar times caused by this horrible desease. Surly they they should have a serious look at themselves and rethink this decision
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Phil Goodfellow (@philjocar) reported from Swindon, England@VodafoneUK Please can anyone explain why we are barely getting a mobile signal in North Swindon, Wiltshire. It is almost non-existent.
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Nigel Green (@nigelgreen39) reported from Swindon, England@VodafoneUK @VodafoneGroup I am utterly lost for words. Not only has my bill been continually incorrect, you reflect your errors in my credit report ! #unbelieveable #incompetence
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Atiff Ghafar (@Atiff_uk) reported from Swindon, England@VodafoneUK Home broadband.. Ticket raised... But like very dark tunnel not sure what's happening or when it's getting closed. Not the kind of service i was expecting when I joined. I was lured by the 900 mbps but have to settle with 10 mbps.. Mobile dongle
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🌺 Sarah Louise Ayres 🌺 (@sayres87) reported from Swindon, England@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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Debbie (@debsb155) reported from Swindon, EnglandGuess we are going to court @VodafoneUK I look forward to it! I have NEVER known such atrocious customer service in all my life
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Kieran Portbury (@Kios25) reported from Chalford, England@keaf05 @VodafoneUK Mum had a nasty shock today to find over £300 had been taken from her account. No sign of it on any of the bills when buying the phone as all fees had been waived. Service from a call centre in Manila truly awful kept going round in circles not understanding anything!
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Jonathan Mercer (@cwpbirder) reported from Purton Stoke, England@Tae_the_north @colinoutnabout @QuintinLake @townsendoutdoor @TGOMagazine @walkhighlands @CameronMcNeish @LochaberMRT @jroddiephoto @MunroMoonwalker @VodafoneUK Friends on EE had much better signal around W Highlands, than I did on #Vodafone, last month
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Phill Watts (@PhillWatts67) reported from Malmesbury, England@VodafoneUK I have had no signal for 4 days, your online help wants to text me then get a rep to call, I HAVE NO SIGNAL I can't receive either. No help from customer services either. 10 days left on my contract then I can dump Vodafone.
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Kieran Portbury (@Kios25) reported from Stroud, EnglandAppalling customer service from @VodafoneUK. Over 1 hour 30 mins waiting on the phone for nothing to be resolved. All over a charge that had been waived when buying the phone to now be told it has to be paid #scammers
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Matty 🏴 🇬🇧 (@Matty75890250) reported@VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.
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Daisy Büsel (@daisybusel) reportedHi, @VodafoneUK - I’ve lost my broadband connection in SE11, London. The network status checker says there is a local outage - do you know when it will be fixed? Thanks
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Billy©️ (@TheGrandfatherX) reportedBritain is now a country where you only get the option & marketing to pay less but for a lesser service. There are literally no bargains to be had. It’s a country where the only growth is by charging you more for everything. @VodafoneUK is just one classic example of this.
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bjc (@bjc5473) reported@sabastiannjnp @Iromg @VodafoneUK They will be when thousands do the same. I take it your a long life customer then🤔
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flatcapblade (@themblades1889) reported@VodafoneUK what’s point in having a sim with you if all I get is no ******* service
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Chekeeuk (@chekeeuk) reported@FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!
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Nick Lawton (@Pontemiller) reported@VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.
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joe bloggs (@thebadgerf1) reported@VodafoneUK Would never use Vodafone again after I found out they give free sims to all the illegal immigrants coming over here
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Le Coq (@LeCoq_79) reportedThe @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.