Vodafone Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Vodafone
Vodafone is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent Vodafone outage reports came from the following cities: Derby and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Matlock |
Phone | |
| Derby |
Internet | |
| Derby |
||
| Derby |
Wi-fi | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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gav
(@gavc2) reported
from
Matlock, England
Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!
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Nikki 🌹
(@Kale_eesi) reported
from
Matlock, England
@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.
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Pete Gerrard
(@PeteGerrard) reported
from
Derbyshire, England
@VodafoneUK Full of false promises. Lies, Lies and more Lies. Please don’t sign up with Vodafone. Learn from my poor experience!
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Alison Parker-Bedlow 💙
(@AllsSwell) reported
from
Derbyshire, England
@VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali
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Rob Turner
(@runningrobderby) reported
from
Derbyshire, England
@thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait
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Barry Lewis
(@CllrBarryLewis) reported
from
Wessington, England
@VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!
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paulgoodall
(@paulgoodall19) reported
from
Matlock, England
@VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!
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ian mclaren
(@ianmclaaren) reported
from
Heage, England
@VodafoneUK We never had dongles we just learned
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!
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Gaz
(@gazoge) reported
from
Rocester, England
Been trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@Mobilescouk please stock the @oneplus 8 Pro for upgrades. I wanna upgrade from my 7 Pro for a good deal. I'm on @VodafoneUK and they are useless and have a very poor range of phone brands for upgrades.
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Alexandra Wood
(@Alicatikins) reported
from
Derbyshire, England
@VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.
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Shaz
(@Shaz_UK_SOT) reported
from
Hilton, England
@VodafoneUK absolutely horrendous signal in Derby
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adam webster
(@46Webby) reported
from
Matlock, England
I’ve cancelled now with @VodafoneUK..terrible service and no stock
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Stephen Oldham
(@stephenoldhamuk) reported
from
Uttoxeter, England
@VodafoneUK Hi. I have a Vodafone number. I am getting 20-30 Wangiri fraud calls/voicemails per day. I can block the numbers but they just call from another one. I can’t keep up with sending the numbers to 7726. Can you do anything to help. Calls are all from +1(274) and +1(214).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Jane
(@hebe_jane) reported
@Kerry1712Kerry It's been down for hours in Somerset 😠 @VodafoneUK
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Gary Nicholson
(@GazzaNic) reported
@VodafoneUK seems to have major outage on full fibre. The family all know when I am on a call to support - endless queue and same “hold music” tracks over and over.
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Matthew Peberdy
(@MatthewPeberdy1) reported
@limpet67 @VodafoneUK Down in Warrington
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Clare B
(@ClareB40280793) reported
@DavidJonesMP @VodafoneUK Yes, online line test also not working so called. It's infuriating to spend 45 mins on hold to cust serv for the call to be dropped only to find it isn't an issue my end. A simple txt to customers explaining an outage would probably save alot of time and effort at both ends.
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simon
(@Perputo) reported
@VodafoneUK @emmalb1988 Vodafone are seriously a mess. Try phoning customer services in Bangladesh or wherever it gets rerouted. I know english is not their first language, but it’s not their second or third choice either. And the chat bot online is a total failure. People get paid for this??
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LUFC - Just a fan (Chris) 💙🤍💛
(@LufcJust) reported
@VodafoneUK @staustellsimon They're absolute garbage. Canned responses and never a swift resolution. I'm out... Looking for another provider!
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Saxon Rix
(@RixSaxon) reported
@VodafoneUK @CrucialMK Stop calling them queries, it’s clearly an issue, a problem, probably someones **** up. We’re not querying, we’re telling you it’s broken, and you need to fix it
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Clare B
(@ClareB40280793) reported
@VodafoneUK 45 mins on hold to cust serv and call was dropped. Online line test not working. No text or email to explain. I thought it was my equipment. A text or email explaining the situation would have saved us both time and 💰
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Alistair Newman
(@Yorkylad669) reported
@VodafoneUK sat on the phone for an hour to customer support and nothing but we are very busy. Get more staff on to answer the dam phones.
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☆CycleEye☆🌍🎶🎧
(@HumanityReality) reported
@VodafoneUK @KevonBedford Dedicated?? 3 hours down sounds like they are not doing their job?