Vodafone

Vodafone Outage Report in Ashbourne, Derbyshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ashbourne, Derbyshire, England 11/26/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Vodafone outage reports came from the following cities: Matlock and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Phone
United KingdomDerby Internet
United KingdomDerby E-mail
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomBelper Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • paulgoodall19 paulgoodall (@paulgoodall19) reported from Matlock, England

    @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

  • stephenoldhamuk Stephen Oldham (@stephenoldhamuk) reported from Uttoxeter, England

    @VodafoneUK Hi. I have a Vodafone number. I am getting 20-30 Wangiri fraud calls/voicemails per day. I can block the numbers but they just call from another one. I can’t keep up with sending the numbers to 7726. Can you do anything to help. Calls are all from +1(274) and +1(214).

  • runningrobderby Rob Turner (@runningrobderby) reported from Derbyshire, England

    @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

  • 46Webby adam webster (@46Webby) reported from Matlock, England

    I’ve cancelled now with @VodafoneUK..terrible service and no stock

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

  • CllrBarryLewis Barry Lewis (@CllrBarryLewis) reported from Wessington, England

    @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hilton, England

    @VodafoneUK what going on with the signal today in Hilton. Barely any signal and no Internet???

  • AllsSwell Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

  • ianmclaaren ian mclaren (@ianmclaaren) reported from Heage, England

    @VodafoneUK We never had dongles we just learned

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

  • Kale_eesi Nikki 🌹 (@Kale_eesi) reported from Matlock, England

    @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

  • Ry5ter Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait

  • Alicatikins Alexandra Wood (@Alicatikins) reported from Derbyshire, England

    @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

  • gazoge Gaz (@gazoge) reported from Rocester, England

    Been trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.

  • nina123h NINA HODSON 🌿 (@nina123h) reported from Derbyshire, England

    Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Hilton, England

    @VodafoneUK absolutely horrendous signal in Derby

  • Ry5ter Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @Mobilescouk please stock the @oneplus 8 Pro for upgrades. I wanna upgrade from my 7 Pro for a good deal. I'm on @VodafoneUK and they are useless and have a very poor range of phone brands for upgrades.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

  • Ry5ter Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • gakuto_bongo Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gakuto_bongo) reported

    Actually @VodafoneUK your customer service was absolutely shocking online. Think I might end up moving away because it seems you would rather lose a customer 😬

  • alfacharliebeta Alphabetical (@alfacharliebeta) reported

    @VodafoneUK my broadband has been down all day, have followed the instructions given to no effect. Is there a problem in the DN21 area and how long till its fixed?

  • a_ndyrichardson Andy Richardson (@a_ndyrichardson) reported

    When will @VodafoneUK, the "award-winning network to keep you connected to the things and people that matter", allow those of us on @TfL underground services (exc. Jubilee Line) actually use 4G or WiFi? And, no, the @virginmedia monthly pass offering hasn't worked for 6+ months

  • paintedman1982 jamie siggers (@paintedman1982) reported

    @VodafoneUK nearly 40 hours with no internet. A known issue engineers are working on. The only reason I know that is because I talked to someone on the app at 14:00ish yesterday. No more info and no updates. What's going on?

  • yorkspride National conservative ✝ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 No DM's (@yorkspride) reported

    @ItsJustaRide @VodafoneUK Broadband is down for sure, not so sure about 5g etc

  • haruma haruma (@haruma) reported

    But, at least, @VodafoneUK will eventually raise a ticket to their tech team. Too bad they say they'll send you an SMS with the reference, but they won't. #feeltheconnection

  • philipraynor Philip Raynor (@philipraynor) reported

    Hi @VodafoneUK your bot doesn’t seem to be able to answer the question below, perhaps you do: What’s the ETA to fix the broadband outage in Sheffield S10? Been off all day so far but originally said it would be fixed by 6:00am.

  • CraigRo1988_47 Craig Robertson (@CraigRo1988_47) reported

    @gakuto_bongo @VodafoneUK Is there a branch nearby you can walk into for help? I’m with O2 and walk in whenever I need something and they’ve always been good. Plus they’ve been good with my data the last couple of years, unlike Facebook…..

  • bIoodygalore william (@bIoodygalore) reported

    @VodafoneUK hi I tried claiming the @vuecinemas 2 for £7 reward yesterday however Vue's website was down all day and only has just started work again so I've missed out on the code. Can I get another?

  • ItsJustaRide Yvonne, the Ghost of. 🇬🇧🩸 (@ItsJustaRide) reported

    @yorkspride @VodafoneUK Using WiFi so not noticed Vodafone is down yet. Definitely not had notification of outage.