Vodafone

Vodafone Outage Report in Ashbourne, Derbyshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ashbourne, Derbyshire, England 11/16/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent Vodafone outage reports came from the following cities: Matlock and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Phone
United KingdomDerby Internet
United KingdomDerby E-mail
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomBelper Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • andyferneyhough andrew ferneyhough (@andyferneyhough) reported from Cheadle, England

    @VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .

  • Ry5ter Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @Mobilescouk please stock the @oneplus 8 Pro for upgrades. I wanna upgrade from my 7 Pro for a good deal. I'm on @VodafoneUK and they are useless and have a very poor range of phone brands for upgrades.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!

  • nina123h NINA HODSON 🌿 (@nina123h) reported from Derbyshire, England

    Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

  • ianmclaaren ian mclaren (@ianmclaaren) reported from Heage, England

    @VodafoneUK We never had dongles we just learned

  • Alicatikins Alexandra Wood (@Alicatikins) reported from Derbyshire, England

    @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

  • Ry5ter Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.

  • runningrobderby Rob Turner (@runningrobderby) reported from Derbyshire, England

    @thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hilton, England

    @VodafoneUK what going on with the signal today in Hilton. Barely any signal and no Internet???

  • andyferneyhough andrew ferneyhough (@andyferneyhough) reported from Cheadle, England

    @VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port

  • AllsSwell Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Hilton, England

    @VodafoneUK absolutely horrendous signal in Derby

  • paulgoodall19 paulgoodall (@paulgoodall19) reported from Matlock, England

    @VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice

  • CllrBarryLewis Barry Lewis (@CllrBarryLewis) reported from Wessington, England

    @VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!

  • RoomeSonia Sonia Roome (@RoomeSonia) reported from Derbyshire, England

    Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls #vodafoneuk

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • Ry5ter Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait

  • Kale_eesi Nikki 🌹 (@Kale_eesi) reported from Matlock, England

    @VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HuddExposed Huddersfield Exposed (@HuddExposed) reported

    @VodafoneUK I've just spent 4 hours trying to find out why you've cancelled my @cityfibre order without any success. Shockingly bad customer service. @ofcom

  • saqbo Saqib (@saqbo) reported

    @VodafoneUK Well i can't see the point because you can't be bothered to contact your customers when they raise issues

  • fashion_witch Helen Stewart (@fashion_witch) reported

    @VodafoneUK you are mistreating both your telephone operatives and your customer here. Even in bullet point format putting this on paper is going to run into pages plural, but as I will now send it to the ombudsman, and quite possibly to my own solicitor it'll have to be done.

  • RichMcKone Rich McKone (@RichMcKone) reported

    @VodafoneUK Can you tell me if the call centres are based in the UK? having used online chat, where advisors are based in India, the chats have proved futile because nothing has been sorted. Vodafone have now issued a bill despite our service not been activated. I am very close to cancelling

  • GarethM0410 G M (@GarethM0410) reported

    @VodafoneUK Have been waiting and waiting all week for your Black Friday deals as per the website, only to see that all iPhone deals are way more expensive. Thanks for that, absolutely no help, will go to another network. No deals at all, total rubbish

  • CAdamMartin 🌈 🔶christian martin 🇪🇺 🇺🇦 (@CAdamMartin) reported

    Hey @VodafoneUK WHY IS YOUR CUSTOMER SERVICE SO BLOODY APPALLING? - I WANT MY CONTRACT CANCELLED YOU COULDN"T ORGANISE A KNEES UP IN A BREWERY!!! AND NO I DO NOT WANT TO DM YOU...I WANT TO CANCEL YOU'RE SO DREADFUL!

  • FizzdragonEX Average Snout Bop Enjoyer (@FizzdragonEX) reported

    @VodafoneUK I've paid my outstanding phone bill and have a receipt, but service hasn't been restored since I paid at 8am yesterday morning. Live chat with an adviser isn't working, and I can't call support because I've been disconnected. Receipt is 6691874557086548204988

  • fashion_witch Helen Stewart (@fashion_witch) reported

    Oh poor lass @VodafoneUK is trying so hard to unravel the 11 month **** up, now her manager who WON'T speak directly to me wants me to pay £76 cancellation fee for a service I have never had and have been told I CAN'T HAVE IN THIS AREA, by Openreach and Vodafone.

  • saqbo Saqib (@saqbo) reported

    @VodafoneUK most shocking company the people that work at Vodafone don't have the permission to communicate with there own back end team most shocking customer service they have no idea how to treat the customers

  • _miss_thomas Natalie (@_miss_thomas) reported

    @VodafoneUK have been without broadband and phone for over a month! Was supposed to get a call back tonight from Fatma - shock no call! Worst service I have ever encountered. No internet and no one can seem to sort the issue!!