Vodafone Outage in Ashbourne, Derbyshire, England

@VodafoneUK Full of false promises. Lies, Lies and more Lies. Please don’t sign up with Vodafone. Learn from my poor experience!

@VodafoneUK Yes. Cancel my contract as I don’t agree to your latest proposed variation.

@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

@VodafoneUK Hi, please can you help with a landline issue I have. I can't get through to anyone using your website live chat and the twitter DM I sent yesterday hasn't been replied to.

After pointless chat “help” with @VodafoneUK now been waiting on the phone for 35minutes and counting #useless

@VodafoneUK Here we go again. DM us... we’ll help... I’ve done this a couple of times already and nothing! There are valid reasons why I don’t love you and want to leave now!!!

@VodafoneUK And there’s the catch. Join or upgrade. So all us existing frustrated customers that have been consistently let down have to wait and see out our contract as normal.

Hey @VodafoneUK I keep seeing your recent advert and I don’t love you. Never had. I want to leave in 30 days without penalty due to all your failings! Bet there’s a catch!

@ChloeMDobbo @VodafoneUK @VodafoneUK another day goes by and no call back or repsonse to this tweet. Very poor customer service and a terrible first impression! 3 weeks into a broadband contract and we have no service and no resolution in sight!

@pcaulton @VodafoneUK I’ll attempt to complain to Vodafone directly again tomorrow. Considering my contract was terminated in may I’m not convinced they will take my complaint seriously as I’m no longer considered a customer

@VodafoneUK Surely it is quite clear that I am not your customer ...you cannot turn it around for me! My friend who is your customer had her afternoon wasted and our evening wasted by your company’s incompetence!

@VodafoneUK After 1hr and 10 on the phone to your customer services you still failed to resolve the issue! Spent starters and the main course with your incompetent rep on speaker! Glad I am with BT! #uselessvodafone

So, after finally thinking that my wife had got @VodafoneUK out of her life earlier this year......they are back!! They *finally* arranged to cancel her contract. Now they are back saying that she never paid her cancellation fee despite them saying that it would be taken ....1/2

@VodafoneUK My sister has been trying to get help via chat for nearly an hour now! Can you please help her by giving her a call as the chat agent refuses. She just wants to know why you have over charged her on her latest bill.

@VodafoneUK you really are a bunch of unbelievable morons. Your customer service is the worst I have ever encountered in my life. You were not at all interested in giving me a £5 refund for an oversight. This new customer will never ever be your customer ever again. #Vodafone

@VodafoneUK Hi Charlotte. I've replied to requests for DMs from you five times since Monday and you claim not to receive them, even with screenshots showing them. I've given up and written a letter. You can't deal with my complaint because CRT are involved, and neither can webchat.

@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3

@CharityNatBacon @O2 Nathan 02 is a horrible network. It's the worst and slowest 4g network in the UK has the least bandwidth. @ee and @VodafoneUK so much better and faster. I've suffered a third network outtage in 6 months