Vodafone Outage Report in Ashbourne, Derbyshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent Vodafone outage reports came from the following cities: Matlock and Derby.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@Mobilescouk please stock the @oneplus 8 Pro for upgrades. I wanna upgrade from my 7 Pro for a good deal. I'm on @VodafoneUK and they are useless and have a very poor range of phone brands for upgrades.
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@VodafoneUK My 70 yr old mum got new phone, needed new sim. New & old phone not working on sims she’s been sent. She’s been 3 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when on phone. Help please!
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NINA HODSON 🌿
(@nina123h) reported
from
Derbyshire, England
Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤
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ian mclaren
(@ianmclaaren) reported
from
Heage, England
@VodafoneUK We never had dongles we just learned
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Alexandra Wood
(@Alicatikins) reported
from
Derbyshire, England
@VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@VodafoneUK 4G data speed in Uttoxeter this evening is shockingly bad. What on earth is going on? I normally turn WiFi off in evenings because 4G is faster, but this is awful tonight.
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Rob Turner
(@runningrobderby) reported
from
Derbyshire, England
@thedykester @flyfour @VodafoneUK Thanks for highlighting this, I was about to switch, I'll stick where I am for now then. I only want fibre for reliability, no point if there's capacity issues.
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@VodafoneUK hey Vodafone. My 70 yr old mum got new phone, needed new sim. Nothing’s working. She’s been 2 weeks without a phone, paying for new tariff she can’t use. She doesn’t understand what’s what when talking on phone. Help please!
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.
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Mark.Birdy
(@mark_birdy) reported
from
Hilton, England
@VodafoneUK what going on with the signal today in Hilton. Barely any signal and no Internet???
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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Alison Parker-Bedlow 💙
(@AllsSwell) reported
from
Derbyshire, England
@VodafoneUK I currently pay for both my sons phones on contract. My eldest wants to cancel his contract and sort out his own phone. How much would it cost to cancel this please (I’ve tried on the virtual help to get an answer but have got nowhere). Thanks Ali
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Shaz
(@Shaz_UK_SOT) reported
from
Hilton, England
@VodafoneUK absolutely horrendous signal in Derby
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paulgoodall
(@paulgoodall19) reported
from
Matlock, England
@VodafoneUK Over the phone Friday night. I was told to phone back on the 23rd to cancel my contact giving 30 days notice
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Barry Lewis
(@CllrBarryLewis) reported
from
Wessington, England
@VodafoneUK are you aware there is a transmitter problem in the DE55 6 region of Derbyshire? Works intermittently - been this way for several days!
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Sonia Roome
(@RoomeSonia) reported
from
Derbyshire, England
Upgrade offered, called Vodafone to upgrade, 3 weeks later payment for old contract taken, queried with Vodafone who stated I owed upgrade fee for old phones. Raised complaint and requested call to be listened to, not happened and complaint closed! Need advise pls #vodafoneuk
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@VodafoneUK Already tried that on the PC. Also tried downloading evil Google Chrome. Still doesn't work. I did however manage to get the phone to work last night though so I've place my upgrade order now. Galaxy S20 FE 5G in White. Can't wait
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Nikki 🌹
(@Kale_eesi) reported
from
Matlock, England
@VodafoneUK Hi, I'm not happy. Been trying for months to get an issue sorted, promised call backs that have never happened, finally get through to the credit team and I've just been hung up on. Can someone please call me ASAP and help?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Huddersfield Exposed
(@HuddExposed) reported
@VodafoneUK I've just spent 4 hours trying to find out why you've cancelled my @cityfibre order without any success. Shockingly bad customer service. @ofcom
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Saqib
(@saqbo) reported
@VodafoneUK Well i can't see the point because you can't be bothered to contact your customers when they raise issues
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Helen Stewart
(@fashion_witch) reported
@VodafoneUK you are mistreating both your telephone operatives and your customer here. Even in bullet point format putting this on paper is going to run into pages plural, but as I will now send it to the ombudsman, and quite possibly to my own solicitor it'll have to be done.
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Rich McKone
(@RichMcKone) reported
@VodafoneUK Can you tell me if the call centres are based in the UK? having used online chat, where advisors are based in India, the chats have proved futile because nothing has been sorted. Vodafone have now issued a bill despite our service not been activated. I am very close to cancelling
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G M
(@GarethM0410) reported
@VodafoneUK Have been waiting and waiting all week for your Black Friday deals as per the website, only to see that all iPhone deals are way more expensive. Thanks for that, absolutely no help, will go to another network. No deals at all, total rubbish
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🌈 🔶christian martin 🇪🇺 🇺🇦
(@CAdamMartin) reported
Hey @VodafoneUK WHY IS YOUR CUSTOMER SERVICE SO BLOODY APPALLING? - I WANT MY CONTRACT CANCELLED YOU COULDN"T ORGANISE A KNEES UP IN A BREWERY!!! AND NO I DO NOT WANT TO DM YOU...I WANT TO CANCEL YOU'RE SO DREADFUL!
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Average Snout Bop Enjoyer
(@FizzdragonEX) reported
@VodafoneUK I've paid my outstanding phone bill and have a receipt, but service hasn't been restored since I paid at 8am yesterday morning. Live chat with an adviser isn't working, and I can't call support because I've been disconnected. Receipt is 6691874557086548204988
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Helen Stewart
(@fashion_witch) reported
Oh poor lass @VodafoneUK is trying so hard to unravel the 11 month **** up, now her manager who WON'T speak directly to me wants me to pay £76 cancellation fee for a service I have never had and have been told I CAN'T HAVE IN THIS AREA, by Openreach and Vodafone.
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Saqib
(@saqbo) reported
@VodafoneUK most shocking company the people that work at Vodafone don't have the permission to communicate with there own back end team most shocking customer service they have no idea how to treat the customers
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Natalie
(@_miss_thomas) reported
@VodafoneUK have been without broadband and phone for over a month! Was supposed to get a call back tonight from Fatma - shock no call! Worst service I have ever encountered. No internet and no one can seem to sort the issue!!