3 (Three) Outage Report in Stenhousemuir, Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stenhousemuir, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stenhousemuir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Stenhousemuir, Falkirk, Scotland
The most recent 3 (Three) outage reports came from the following cities: Falkirk and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Airdrie |
Internet | |
| Falkirk |
Phone | |
| Falkirk |
Total Blackout | |
| Livingston |
Total Blackout | |
| Livingston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stenhousemuir, Scotland
Latest outage, problems and issue reports in Stenhousemuir and nearby locations:
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Sarah Hollier
(@map_geek_mum) reported
from
North Lanarkshire, Scotland
@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.
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Lorna K
(@mrskishere) reported
from
Stirling, Scotland
@ThreeUKSupport Thanks Pete, I tried to raise a complaint the other day as fed up with the declining service, but your webchat was so slow I had to end the conversation. I’ll DM you.
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KELLY CLELLAND 1
(@KELLYCLELLAND1) reported
from
Linlithgow, Scotland
@ThreeUKSupport Can you help me please me my Samsung Tablet is locked and I cannot access it my Uni Life Course work is it and I need to urgently access to do some course assignment this week at Uni . Could you please suggest a tech fix this please thanks ?
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Fiona Jamieson
(@fionajamie) reported
from
Stirling, Scotland
I’m a customer -was in Sauchiehall St Glasgow store Sat. My daughter bought a package (previously not 3). All would be easy, no downtime, simple. She has no connection now & none for 72 hours @ThreeUK. She’ll need to buy a phone in the interim. MISINFORMED. What u doing about it
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Dill Dandin
(@JoshTBrown27) reported
from
Livingston, Scotland
@ThreeUKSupport Need to help my dad with a change of ownership but been trying on and off since 5pm last night and got nowhere. Must be a pretty big systems issue!
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Stacey Munro
(@StaceyMunro9) reported
from
Falkirk, Scotland
@ThreeUK @ThreeUKSupport what’s going on 3 !! No internet, no calls, no texts nothing !! Since like midnight ... what am I actually paying for ... sort it out !! And I think we should be compensated for this issue too
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Paul Elvin
(@Elvinos71) reported
from
Stirling, Scotland
@ThreeUK hi could you tell me why ma daughters phone is saying no service since 2 o’clock today saying mobile data disabled
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Miss Wotherspoon
(@MissWotherspoon) reported
from
Kincardine, Scotland
When you contact @ThreeUK for a refund in April & they tell you it’s proceed. We are now nearly in July and I haven’t received anything. Contact them this morning and can’t access my account so I’m therefore asked to email or send a letter in the post. Shocking customer service.
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SCTorrance144
(@ScTorrance144) reported
from
Airdrie, Scotland
@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue
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Lorna K
(@mrskishere) reported
from
Stirling, Scotland
@Durrell40 @ThreeUKSupport Hats off to @ThreeUK they released me from my contract today recognising I wasn’t getting the service. I’ll go back to them if things improve. They’ve always given great service until last 6 months. Let’s hope they get sorted. I’ll avoid 02.
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SCTorrance144
(@ScTorrance144) reported
from
Airdrie, Scotland
@ThreeUKSupport still waiting on customer relations call back. #cannotwaittoleave3
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@ThreeUK Or you could go with Smarty that use 3’s network and don’t charge you roaming charges when abroad.
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KELLY CLELLAND 1
(@KELLYCLELLAND1) reported
from
Linlithgow, Scotland
@ThreeUKSupport The problem most likely lies in software setting in Powersaving mode somehow I got internet setting back on it working briefly before it switched off again
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Lorna K
(@mrskishere) reported
from
Stirling, Scotland
So anyway. Still no WiFi and my mob signal has gone pants too @ThreeUK so tethering is not working. the universe is telling me something. BT have posted me a temporary 4g hub until it gets fixed. A lot less screen time meantime! #unplanneddetox
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KELLY CLELLAND 1
(@KELLYCLELLAND1) reported
from
Linlithgow, Scotland
@ThreeUKSupport Can you please DM me back later today please my Internet connection on my brand new broadband Huawei HD tablet is not working and urgently need to get fixed for work next can you please thanks
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Lorna K
(@mrskishere) reported
from
Stirling, Scotland
.@ThreeUKSupport why do we have a very intermittent phone signal at FK7 9HU. It’s always terrible and weak but today 1 bar or no signal all day.
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Stuart
(@stuart272) reported
from
Livingston, Scotland
@ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry
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Steven Tigg
(@SteveTigg) reported
from
Bridge of Allan, Scotland
4 days + @ThreeUK still haven’t managed to reconnect my service... ⏳📞
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Dingy
(@WeeDingy) reported
from
Kincardine, Scotland
@ThreeUK My direct debit failed the other day for some reason so I paid manually online. Today I have been charged AGAIN for my phone bill. Help would be appreciated !
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Dill Dandin
(@JoshTBrown27) reported
from
Livingston, Scotland
@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ianc
(@yanto007) reported
@ThreeUKSupport have 4 contracts with yourselves, daughters have updated the app months ago and can't login as there's a pin to open it, can't ever remember setting one up - help??
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Anna BP
(@dreamtoinspire) reported
@ThreeUKSupport I've had no working wifi in N19 since midday yesterday. Throughout most of yesterday and this morning so far network status said down due to maintenance, however the status page is now saying no issues with the postcode but we still have no internet. Any update?
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Be_Fiji
(@_BeFiji_) reported
@ThreeUKSupport I like how you have boyfriend a broken phone and you promised to refund him upon its return to you. Now he’s being told nothings wrong and you won’t refund. Absolutely disgusting, I’ve listened to your useless phone support staff. Financial ombudsman?
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rex tyler DTM
(@rextyler2) reported
@ThreeUK I have trued to contact you three times and nobody has been able to help me because i cannot remember mynpassword. I have been with you years but inhave an iphone and two i pads but unless you can help me I will have to elsewhere Rex
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Stephen Murray
(@stronghose) reported
@ThreeUK still no resolution to my ongoing complaint after speaking with Annem on 10/112020 with a case ref 29812635. Going on for 6 months and I still haven’t received money back for phone and contract Not received. I am contacted 3 times a day. 3 can’t even change my address!
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sashahanau
(@sashahanau) reported
.@ThreeUK customer service is so bad that after me waiting patiently for 5 months for a refund from them, they decide to send my account to debt collectors. During a pandemic too! This is after I’ve spent 6 hrs on calls and live chat, spoken to 8 people and had 3 hang up on me.
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John Keown
(@flippin_mental) reported
@ThreeUKSupport Hi Mark, full postcode is G468LD! This happens most nights after about 5pm. And has been doing so for about 6months now. I gave 3 the benefit of the doubt this issue might resolve itself but it seems pretty pointless rolling out 5G when my 4G doesn’t even work
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simon pogue
(@singbabysingj) reported
@ThreeUK Shocking customer service from Three Contacted 5 departments all unable to assist cut off 3 times Live chat useless Taken money from my account when I cancelled 2 contracts Told me they will put me through to head office in Glasgow then cut me off. SHOCKING STAY CLEAR
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Rosie Elliott
(@RosieElliott18) reported
@ThreeUKSupport Please can this be resolved ASAP, I would like to get an upgrade but having tried for three days in a row with no resolution I may as well switch providers while I can
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Stephen Murray
(@stronghose) reported
@ThreeUKSupport I have spent many hours talking to your complaints team, phone was never received. I have lived house and until I cancelled the DD I was being charged: I have been told several times that it has been resolved. And have emailed your proof@ with change of details as advised.