3 (Three) Outage Report in Coxheath, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Coxheath, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Coxheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Coxheath, England
Latest outage, problems and issue reports in Coxheath and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Alex
(@alexthetwiggy) reported
from
Gillingham, England
@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bohoasis
(@Bohoasis) reported
@ThreeUKSupport I’ve been a customer for over 18 years!. At this point I can manage to communicate. Please signpost me to complaints process.
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Lauren Wotherspoon
(@LaurenWothersp2) reported
@ThreeUK complete loss of signal inside and outside of building in EH3...again. Same issue last week...troubleshooting process took forever last time and didn't solve anything. Sort it out!
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The Salfordian 🏴
(@TSalfordian) reported
@ThreeUK Slowest network by far with 5G rollout
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𝕁𝕒𝕞𝕞𝕪 😷
(@BlueLightAlarm) reported
@local_shop_girl @VodafoneUK If you want to save yourself the bother then @ThreeUK do deals that are VERY competitively priced. Their customer support is always very fast, polite and helpful too
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Custardtartsarebae
(@eattofu_benice) reported
@ThreeUKSupport No. The connection is still poor… it’s just been like this for days. Any idea as to when the issue is going to be resolved?
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Lewis John
(@_ppoundcakee) reported
@ThreeUKSupport @arsenben80 Hi Theee. With all due respect, we’re all suffering with your terrible network. So I suggest you act, before we all switch.
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𝕁𝕒𝕞𝕞𝕪 😷
(@BlueLightAlarm) reported
@local_shop_girl @VodafoneUK @ThreeUK Wow that is really bad! I took out a contract with Voda in 2019, couldn’t even get coverage in my house to activate the SIM so tried to cancel & it was SO hard because I couldn’t speak to a real person! It’s absolutely shocking! Three offer a 14 day cancellation so worth a try
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Shimmra
(@SOShimmra) reported
@ThreeUKSupport how do I register my nee triosim and open a my3 account. The website and app only points me at login when I click ‘register’
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport Still the same problem
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John K
(@JohnKennedyMSFT) reported
Latest elderly parent issue - my mum is on threeUK and gets dozens of spam calls daily on her phone. Is this typical now for UK mobile phone users?