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3 (Three)

3 (Three) Outage Report in Willington, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Willington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Willington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Willington, England

The most recent 3 (Three) outage reports came from the following cities: Durham, and Chester-le-Street.

CityProblem TypeReport Time
Durham Phone 6 days ago
Chester-le-Street Phone 27 days ago
Crook Internet 3 months ago
Newton Aycliffe Phone 4 months ago
Durham Phone 8 months ago
Durham Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • RobLow_7
    W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • dibbs1967
    Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • wils_pw
    Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • OfficialDicka
    Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

  • tedstercal
    Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • tedstercal
    Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

  • remenos
    Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • leeds2d
    JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • aspi80
    Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • wils_pw
    Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • tedstercal
    Tedstercal (@tedstercal) reported from Newton Aycliffe, England

    @ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • yorkie_pudding
    T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • leeds2d
    JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • billeighhh
    billeigh (@billeighhh) reported

    @BedTaker @ThreeUK I’ve done literally everything possible in the past 4 months, I’ve made sure everything is updated, I’ve reset my network settings like they advised, had a phone call with their engineering team, I even got my sim replaced. They’ve done work about 3 different times since & no fix

  • KatieAn68417772
    Katie Anna (@KatieAn68417772) reported

    @ThreeUKSupport 1.Every month since august my partner (account holder Ryan) has been double charged because of an issue with upgrading. Everytime we live chat it seems it’s solved, then it happens again. Lastmonth we thought it was solved because we got told he’d get £44 credit (as seen in pic)

  • CharlieBush95
    Charlie Bush (@CharlieBush95) reported

    @ThreeUK No internet connection from my phone data or my wifi hub in W4 2DU - both with Three Network. Any update on when this issue will be resolved?

  • Gallucks
    gallucks (@Gallucks) reported

    @ThreeUK my network coverage has completely disappeared for about 40 minutes now, is there an issue in north london?

  • KatieAn68417772
    Katie Anna (@KatieAn68417772) reported

    @ThreeUKSupport I’m gobsmacked by the lack of help from your team, months of double charges, charges when meant to have credit as an apology, it’s never ending. Please can you give me a phone number or email to write a proper complaint to? Shocking.

  • ilariaminiussi
    Ilaria Miniussi (@ilariaminiussi) reported

    @ThreeUKSupport hi, my 3UK coverage is down in the Lewisham area. Can you please check if there is any actual issue? Thanks

  • jasonbond89
    Jason Bond (@jasonbond89) reported

    @ThreeUKSupport 5g broadband down in postcode de21. Any idea on when this issue will be resolved? Looking at twitter / down detector seems like a country wide issue?

  • Spectre223
    Spectre (@Spectre223) reported

    Another day wasting my holiday allowance because @ThreeUK 's dogturd 4G internet is down (again) and stops me working. What really twists the knife is we're only still using that crap because @VodafoneUK are three weeks overdue for our fibre activation. Great start to the week 🙃

  • messing01
    Debs B (@messing01) reported

    @ThreeUKSupport still no or very little service in PR3. I problem was meant to be fixed but it’s not. I have sent a DM.

  • tollgatepm
    Stephen Carlyn (@tollgatepm) reported

    @chrissheath @ThreeUK @Ofcom Hey Chris. No data at all here in Maidstone ME14 either. Good signal but no internet at all. 90 minutes now.