3 (Three) Outage Report in Willington, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Willington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Willington, England
Latest outage, problems and issue reports in Willington and nearby locations:
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Comp_uter15776
(@Comp_uter1) reported
@ThreeUKSupport Slow to respond too it seems.
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Niall Saville
(@niallds) reported
@ThreeUKSupport Hi Chris! Yes, the service was suspended. I picked up a new SIM in a shop yesterday and was told it would take 2-4 hours to reactivate, then followed up after 5 hours and it was apparently "stuck"...
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Christopher Seddon
(@Prehistory) reported
.@ThreeUKSupport topping up/buying an add-on really is a horrible experience. Can't you come up with a website or an app that are fit for purpose? Website: 5 mins going round in circles, error message, balance reported incorrectly.....
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TweeterRoy 🇬🇧
(@AmoreBrexit) reported
@ThreeUKSupport 3 broadband is down again in DT64HB What the hell is going on. I pay for unlimited data I cannot use. Refund 3 months fees to compensate - this has been a problem for months.
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Ruth Dingley
(@xMcMurderface) reported
@ThreeUKSupport Since yesterday we have noticed really poor signal and can't always make phonecalls because of it (we all are Three users in my house). We're in the Glasgow G21 area - are you aware of any issues?? Normally we get a text to notify us if there will be disruptions.
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Daniel Porter Wilgar
(@stealthii) reported
I never knew transferring a cell number between networks could be this difficult. My number since 2009 is disconnected, and both @ThreeUK and @EE are adamant they don't own the number, and to contact the other provider. How do I resolve this? Anyone else had this issue?
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Neil
(@NRManc) reported
@ThreeUKSupport Hi. Voicemail on my phone seems to be switched off at the system end with no way that I can enable it. Is there a * code or something I can send to switch it back on ? It’s not a handset issue as it hasn’t worked for years over different handsets
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Damien
(@d_rasdale) reported
@ThreeUK have to be the worst network going, I thankfully left them recently due to multiple issues. Received a final bill stating I'm in credit and to call them to arrange refund. Called this morning and they now state the bill is incorrect ... complete incompetence 🙈
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Wendy Hendy
(@WendyHendy) reported
@ThreeUKSupport more than 6 weeks with the poorest service ever, when will it be resolved? Bt489xj
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Daniel Zaretsky
(@daniel_zaretsky) reported
@ThreeUK I list my sim while in another country and I cant pay my bills. Please help!