3 (Three) Outage Report in Willington, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Willington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (34%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Willington, England
Latest outage, problems and issue reports in Willington and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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⚽️Soph⚽️
(@darlofanatic1) reported
from
Darlington, England
Three Network is horrendous man. No service for a good while! @ThreeUK
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Tedstercal
(@tedstercal) reported
from
Newton Aycliffe, England
@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Barzillia
(@jessbarzillia) reported
@ThreeUK so the iPhone 14 upgrade ordered weeks ago hasn’t arrived. Customer service are saying it might not be here until January?! Yet the contract will be charged at the new rate, how is this right?
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Lee Thackray-Collier
(@Lee_TC83) reported
@ThreeUK I’ve been trying to close my account for 6 months and I’m still trying. Any chance someone wants to help with this and maybe refund the money you’ve taken off me for NOT using your service?!?!
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Anastassia Cassar
(@KitKatEmpress) reported
@ThreeUKSupport hi were on emergency calls only in the sa13 area is work going on?
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Jod72.
(@JaodonoghueMufc) reported
@ThreeUK Hi there wondering if you can help me. I’m in Tenerife on holiday from the UK and my phone won’t work can only use it when on wi fi.. if used my phone abroad on numerous occasions so don’t understand it … any chance somebody could get back to me ? Regards John ..
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Holly Brooks
(@hollybrooks0527) reported
@ThreeUKSupport the three live chat has not been available all day. Will it be available at some point as I have an urgent issue
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Blondie2022
(@Blondie20221) reported
@ThreeUKSupport Ive@lost flights today because I can’t call in this dreadful network. I will be closing my acc with you when I get home
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Lochstyle - 🏴🇬🇧🏴
(@lochstyle) reported
@ThreeUK what's going on? I left a three shop without taking up a new contract but have found I've been signed up? Im now locked out from upgrading, contract runs out tmrw, bn a customer 15yrs+. Tried customers service, online complaints, nobody helping. Worried sick HELP
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graeme hallsworth
(@terrierham) reported
@ThreeUK worst phone provider ever
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Funkyjudge
(@funkyjudge) reported
@ThreeUK When will mast maintenance in the LE6 0JF area be completed? Had poor Internet from my 4G Hub for 4 weeks now.
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mrs rimmer
(@jane__r) reported
@ThreeUKSupport very disappointed to have realised today that as a company you knowingly over charge customers who are out of contract. You could choose to move customers onto a lower tariff but instead you claim you can't without customer contact. Nonsense. Shame on you.