3 (Three) Outage in Willington, County Durham, England

@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

@ThreeUKSupport very very poor service

@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

@ThreeUKSupport why is my phone not working pls

@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

@kitchh_ @ThreeUK Worse mobile network in the uk

Three Network is horrendous man. No service for a good while! @ThreeUK

@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

@three_broadband @ThreeUKSupport Please please please PLEASE let me speak to someone UK-based about my account problems. I've had 10 hang-ups from the Indians because they keep blaming other departments. PLEASE. You have the worst customer service I've ever experienced.

Once again within less than a month of getting the WiFi fixed (after 10 days) my @ThreeUK 5g hug has broken down. Once again, I’m told it’s not a network issue but my computer! So frustrating. @ThreeUKSupport

I need to free myself from the shackles of @ThreeUK terrible customer service 🥴🥴

@ThreeUK wow guys! your customer service might actually be the worse I have ever had period. And I’m a loyal customer. Smh

.@SMARTYMobileUK should rebrand itself as IncompetentMobileUK.. How in the hell can you ahem *lose* an incoming ported number from @VOXI_UK ? Maybe it's time someone at @ThreeUKSupport had a rethink about allowing you incompetent twits to use their network. Fuming.

@ThreeUK @ThreeUKSupport I have been unfairly discriminated by Three and my line suspended even though I am a loyal, rule abiding customer. I am now stuck outside UK with no access to my bank accounts due to Three. This is absolutely ridiculous!

@ThreeUKSupport It’s great when two big companies blame each other and the customer is the one that loses out!

@ThreeUKSupport as you now support eSIMs, do you have any timeline on when you might support the Apple Watch?

@MJ_Willis @ThreeUKSupport There's been a two month roaming limit put in place. Previously, it's been wonderful for me too, but I've been unable to use my UK phone for over a month and have been trying to resolve the issue for six weeks!

@ThreeUK I have had some issues with one of my contracts that are still ongoing after being assured they would be resolved by now. I am making a formal complaint but would appreciate a senior member of staff contacting me to discuss getting this resolved Asap!!