3 (Three)

3 (Three) Outage Report in Willington, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Willington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Willington, County Durham, England 12/05/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • OfficialDicka Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • darlofanatic1 ⚽️Soph⚽️ (@darlofanatic1) reported from Darlington, England

    Three Network is horrendous man. No service for a good while! @ThreeUK

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • EmmaWhitfield5 ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • Funstie Jonathan Peat (@Funstie) reported from Darlington, England

    @ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    @VodafoneUK I’m afraid I can’t! I use @ThreeUKSupport as my main network, but use the Vodafone app to keep track of my Vodafone mobile bills for other members of the family.

  • AMh4ever MH4Ever (@AMh4ever) reported

    @ThreeUK When will your app be back up, it should have been working after maintenance but it's not working. Please fix it.

  • FelixNwankwo15 Arusi Makaja (@FelixNwankwo15) reported

    @iambolar If they like they should resume it whenever they like, I will never see @ThreeUK as my team shirt sponsors, such a bigot company is a 🚩🚩for me.

  • INetMarketin001 Keith Donnelly (@INetMarketin001) reported

    @ThreeUK nearly 24 hours since I first had to contact you about my internet connection here in sy5 0al And nothing has changed for unlimited data your service is pretty ****. Did everything asked of me like rebooting my phone but that didn't stop internet going down at 330am...

  • johnafish John Fish (@johnafish) reported

    @ThreeUKSupport @ThreeUKSupport Your own website says there "We’re fixing an issue with our network in this area" for Ashford Kent. It's said that for months, so just fix it. Stop making excuses.

  • bri9talbot Bri9 (@bri9talbot) reported

    @ThreeUKSupport I have done. Keep fobbing me off. The insulting offer isn’t the issue anymore, it’s the fact that it’s been over a month and they still have my phone!

  • LeicesterTattoo LeicesterTattooRemoval (@LeicesterTattoo) reported

    @ThreeUK WHAT A JOKE! 7 DAYS TO GET A PAC CODE? BEING LIED TO OVER AND OVER! HAPPY TO TAKE MONEY BUT NOT HAPPY TO DO ONE JOB LIKE ISSUE A 2 MINUTE PAC CODE! OVER 8 HOURS ON THE PHONE TO YOUR RUBBISH SUPPORT AND "MANAGEMENT"! STILL NO PAC CODE! SHAME

  • welshgirl64 Welsh Girl (@welshgirl64) reported

    @ThreeUKSupport Why did you ask me to let you know if I hadn’t heard after a week if you’re telling me you can’t help me? Last time I asked for any sort of help I was on the phone for an hour & a half & then had to call 2 stores to get the name of someone who cld & did actually help. Shocking

  • pollyjo12 Peej🖤💛 (@pollyjo12) reported

    Terrible customer service from @ThreeUK Absolutely awful

  • trekkie101 Graeme Spence (@trekkie101) reported

    @ispreview @ThreeUK No they’re in watch app only, I couldn’t break them out. Very short. 3G/4G only, usage from phone plan, won’t work abroad, 1 month rolling, isn’t guaranteed to work everywhere there’s signal, then a huge section on you need a compatible phone and watch.