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3 (Three)

3 (Three) Outage Report in Willington, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Willington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Willington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Willington, England

The most recent 3 (Three) outage reports came from the following cities: Durham, and Chester-le-Street.

CityProblem TypeReport Time
Durham Phone 14 hours ago
Chester-le-Street Phone 22 days ago
Crook Internet 2 months ago
Newton Aycliffe Phone 4 months ago
Durham Phone 8 months ago
Durham Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • tedstercal
    Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • RobLow_7
    W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • tedstercal
    Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

  • tedstercal
    Tedstercal (@tedstercal) reported from Newton Aycliffe, England

    @ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • OfficialDicka
    Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • yorkie_pudding
    T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • dibbs1967
    Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • leeds2d
    JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

  • wils_pw
    Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • leeds2d
    JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • wils_pw
    Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • aspi80
    Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • remenos
    Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • dannytt93
    Dan Taylor (@dannytt93) reported

    @ThreeUKSupport Hi mark, I am currently on hold with Three. They are refusing to put me through to the complaints department as I no longer know the password. I verified via bank details last week and now I am unable to do anything. Please can someone contact me who is able to help?

  • Anthony10208930
    Anthony Hall (@Anthony10208930) reported

    @ThreeUKSupport why have you not fixed the data roaming issues the UK is facing?

  • crispbeverage
    chumpy (@crispbeverage) reported

    @melvintyler @ThreeUKSupport Sucks you're having issues but glad it's not just me. Support have also told me they're looking into it but wasn't given a time frame for a call back...

  • PeterLintrup
    Peter Lintrup (@PeterLintrup) reported

    @ThreeUKSupport You have overcharged me on 3 separate occasions. £2per day for roaming in Europe. -now I am being told that I will have my account downgraded in October. Shockingly bad - the one think that made your network bit is now going to make it smaller

  • gina_8819
    Gina (@gina_8819) reported

    @ThreeUKSupport I am in amsterdam and unable to use anything other than wifi. I can’t make calls or text friends. Its causing me a lot of stress. Help please!

  • DarkmaneTheWion
    Darkmane (Cookie Monster knockoff) 🧷 (@DarkmaneTheWion) reported

    @ThreeUK When using my phone to call via 2G, my voice frequently cuts out. However, using Wi-Fi calling, this is not an issue. Is it possible the masts have a problem?

  • dannytt93
    Dan Taylor (@dannytt93) reported

    @ThreeUKSupport I am struggling with your customer service department who don’t understand that I haven’t used my three device or sim in years -‘d want it cancelled -I am getting no where. I was told on the phone that I am unable to be put through to any UK representative. Help?

  • melvintyler
    Melvin Tyler (@melvintyler) reported

    @ThreeUKSupport @crispbeverage @ThreeUKSupport I'm having same issue in SE9 area. I have home broadband (Huawei 5G hub) and it has dropped to 5mbps since 8am. I've already contacted broadband team and they have said will look into it and need to wait up to 7 days for a reply! Clearly this is a wider issue?

  • sjdonaldson95
    Stephanie Donaldson (@sjdonaldson95) reported

    @ThreeUK diabolical service - do not take contracts with Three! Never been treated so badly & unfairly by a company! After being a loyal customer for over 12 years!

  • verywesleylike
    wywywy (@verywesleylike) reported

    @ThreeUKSupport your infrastructure has been bad in Bristol lately and has reached shocking lows today. What was once tedious, slow loading pages is now unreachable hosts with four bars. What’s going on? I’ve got four months left but want a PAC code now.