3 (Three) Outage in Wales, Rotherham, England

@ThreeUKSupport absolutely shocking service to an 80 year pensioner. Who despite risking visiting a Three store, to be fobbed off they can’t help, numerous telephones from pensioner, and her daughter and son-in-law, emails to Three from son-in-law still be unable to cancel.

@ThreeUKSupport Hi the problems seem to be resolved now. Thanks

@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.

@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service

@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please

@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for

@ThreeUKSupport You reply to this, but then someone else picks up. No one know what they are doing and I just keep getting cut off. It’s beyond frustrating. I just want to speak to someone who can sort out my issues. It should not be that hard to sort out problems.

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

@ThreeUK Your staff dont know their *** from their elbow. Been trying to sort an issue out for days and your service is rubbish and no one know what to do before being cut off. You don’t deserve custom, poor show three

Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help

@ThreeUK I’ve tried both these options and neither have been to solve the issue

@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.

@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.

@ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please

@Three_Is_Broken @ThreeUK I upgraded 2 weeks ago and had nothing from that day and carnt get a resolve even though a phone 3 times a day , I’m paying for 2 x WiFi boxes that have never worked

@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars

The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite

@ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.

@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

@WestMid_ExCop Hi, we are sorry to hear this. However, Three Broadband does not have a network or operate in Birmingham. The screen grab is from Three's network status page so if your service is with Three our friends @ThreeUKSupport will be able to assist, thanks.

@ThreeUK @ThreeUKSupport Helllllo 👋🏾👋🏾👋🏾 Wake uuuuppp!!! My sim card is still suspended, you are sleeping on my money... Do you realise that you are preventing me from using services I paid for? It’s been 5 days now, how long do you need to fix this? WAKE UP

Amazing fast customer service from @SpotifyUK @ThreeUK should send there staff there for training

@ThreeUK 5th day that my PAYG sim card has been suspended for no valid reason. @ThreeUKSupport told me on Monday it will be reinstated within 48h, then on Tuesday within 24h... still waiting for it, abroad with no service/network at all

@AlexHynes @ThreeUK As others have said it's really good if you have a good signal. My download speed on my phone when tethered is almost as good as my home broadband!

@KimMayLondon @ThreeUK Where are you from? My coverage is down too 😑

@ThreeUK Hey your network is down in my area and the network coverage checker says it's good. It's obviously not. Giving me a phone number to get help doesn't really help at all in a situation like that. How am I going to call you without a signal

Couldn't think of a more 1st world problem if I tried but can someone explain to me why I'm paying £75 a month to have absolutely no signal whatsoever on @ThreeUK ?!

@tee_szn @ThreeUK like it’s on 4G and the signal is 3-4 bars idk why it’s moving weird