3 (Three) Outage in Wales, Rotherham, England

@ThreeUK super disappointed that my 24m contract has expired and instead of automatically moving me to a sim only contract you have charged me exactly the same (£42!) for the coming month even though the handset is paid off. Not the service I expect after years of custom 👎👎

@ThreeUK @ThreeUKSupport having purchased TWO sims unable to activate either. One having prepaid data allowance is not showing as credited to my account. Such poor experience is really disappointing as I am a returning customer having enjoyed much better service with a GSM iPad.

@ThreeUK @ThreeUKSupport It appears that I cannot receive any incoming calls as it says number is disconnected and I cannot make outgoing calls. How do I fix this?

Asif sorting car insurance isn’t annoying enough, my phone signal is ******* 1 bar in my house and they can’t hear me arghhhh🤬 @ThreeUK

Is anyone else with the network @ThreeUK and think their signal/ service is absolutely shite! 🤬

@ThreeUK my Internet is extremely slow and as been for last 2 day's now and the apps down anybody else having issues

@ThreeUKSupport So no service until Monday when a new sim will arrive & advised to use wattsapp in the meantime. Wow. Three have the right people on the line convincing people to stay, just not the same investment on the resolution team.

@ThreeUKSupport Thanks Pete. We’re all on Three. So signal/service isn’t allowing us to connect properly, getting cut off over and over. I’m on the app now. If the signal was as good as the media engagement, there wouldn’t be any issues here.

@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any

@S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!

@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.

@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?

@ThreeUKSupport Both my wife and myself are having some issues making and receiving calls today. Outgoing calls either take sound 10 secs to go through or not at all and on incoming calls the caller sometimes gets a message saying this number is not in use. S35 postcode area.

Hey @ThreeUK - Why can nobody ring me? Everything works fine from my end and I’ve no issues with signal or my phone but if someone tries ringing me? It won’t connect. Odd.

@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡

@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?

@ThreeUKSupport Hi thanks - it’s just a question. I was a Three customer about 6 years ago and despite many promises there was never service at this large U.K. airport. Sadly still not I guess

@ThreeUK Hi Three - still no service at Doncaster Sheffield Airport ?

@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

@ThreeUKSupport hmm my SIM card seemingly cannot connect to a network anymore, since three moved me to another plan.

@ThreeUK I have a question... Why am I getting a notice th3 adult filter is on, blocking me from a website I looked at earlier this same day (a Air Gun Club in Halifax) on both my phone and Chromebook... Despite this filter never appearing before now & being with you since 2020?

@ThreeUK your mobile phone signal is Shxte your internet signal is shxte your home wifi is shxte can’t wait till the contract is up

@ThreeUK when will 5g network coverage in CF39?

@ThreeUKSupport No worries now. Turns out my wife got through and was told that there are issues, they will not be fixed, it’s as good as it gets, local shop have had many complaints, exit fee waived as it’s so bad. 5 friends now changing their network too.

@NetworkRailMAN @ThreeUK @northernassist Ah I wondered what it is as it is never clear to hear the message properly.

@ThreeUKSupport My signal keeps cutting in and out, and at times it goes away for about 10 Minutes before coming back with a weak signal

Nobody use @ThreeUK absolutely appalling customer service

@ThreeUK absolutely appalled by the service I just received from your online chat! Even the manager did not want to help me! Been charging me twice and no refund!

@ThreeUK for the pass three days my signal has been terrible. Can you assist with this please?