3 (Three) outages and service status in Wales, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Wales, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Wi-fi | 28 days ago |
|
Sheffield
|
Phone | 2 months ago |
|
Sheffield
|
Internet | 2 months ago |
|
Sheffield
|
Phone | 3 months ago |
|
Rotherham
|
Phone | 3 months ago |
|
Sheffield
|
Wi-fi | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Donna Fielding (@cdonfielding) reported from Rotherham, England@Three_Is_Broken @ThreeUK I upgraded 2 weeks ago and had nothing from that day and carnt get a resolve even though a phone 3 times a day , I’m paying for 2 x WiFi boxes that have never worked
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• C O N N O R • (@ConnorAxel_29) reported from Sheffield, EnglandStill waiting on my call back from @ThreeUK customer services to sort my insurance out... not impressed
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Gary Steel (@GarySSteel) reported from Chesterfield, England@tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.
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Tracey (@witchit80) reported from Sheffield, England@ThreeUK Not for me. 3rd full day without mobile data. Not good enough 3. And before you suggest it @ThreeUK I've tried switching it on and off several times and doing a manual network roam. When I rang 333 they were worse than useless - said they couldn't do anything basically
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Alex A (@BigArby) reported from Sheffield, England@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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titch🏴 (@titchyowl) reported from Brinsworth, England@ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.
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trishtrosh (@moonshinetrish) reported from Sheffield, England@ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Siân Pentin (@SPentin) reported from Chesterfield, EnglandHi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Steve Purnell (@StevePurnell_LE) reported from Aston cum Aughton, EnglandDisappointing the @ThreeUK PAC text service is not working @Ofcom
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Daniel White (@dj_chalky) reported from Dronfield, England@Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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dankirk1 (@dankirk11) reported from Sheffield, England@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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John G (@GriftersUnited) reported from Sheffield, England@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any
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Ian (@ianmorton3108) reported from Orgreave, England@ThreeUKSupport Any chance of a reply to my DM. Been trying to sort this issue out since 11am. Nightmare. Not impressed now.
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Rob Kelly (@robkelly1889) reported from Chesterfield, England@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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JD Maycock (@JDMaykes) reported from Sheffield, England@ThreeUK @ThreeUKSupport It appears that I cannot receive any incoming calls as it says number is disconnected and I cannot make outgoing calls. How do I fix this?
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dankirk1 (@dankirk11) reported from Sheffield, England@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Katrina Owen (@Katrina_Owen1) reported@craigyoung79 @ThreeUK Too bad
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Robbo$ONDO (@Robbo2024) reported@robj3d3 @ThreeUK Best bet use a Revolut sim. I had the same issue with 3. £12.50 a month with Revolut keep same number, 20GB while abroad and 50mins calls. Took 2 days to get old number transferred.
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K (@KRUNAL1) reported@ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people
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Jonathan 🇺🇦 (@GayToryJon) reportedHow odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….
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kojohobojyotomo (@nojohokomodobo) reported@robj3d3 @ThreeUK They don’t cancel your sim for that. I’ve been out the uk since April. You’re just a tit clearly
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Rohit Kumar (@rohittkumarr28) reported@GOVUK pls look through @ThreeUK service. They should be penalised
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??
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Whisperity (@whisperity) reported@IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.
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Rich (@Richpuvo) reportedWhat's going on Three G .... you I have no signal in my area. You are absolutely rubbish @ThreeUK
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David (@princelawanii) reportedThree Mobile, you frustrate me with how ****** the network has been over the past few weeks. @ThreeUK