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3 (Three)

3 (Three) outages and service status in Wales, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Wales, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wales, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield.

CityProblem TypeReport Time
Sheffield Wi-fi 28 days ago
Sheffield Phone 2 months ago
Sheffield Internet 2 months ago
Sheffield Phone 3 months ago
Rotherham Phone 3 months ago
Sheffield Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • cdonfielding
    Donna Fielding (@cdonfielding) reported from Rotherham, England

    @Three_Is_Broken @ThreeUK I upgraded 2 weeks ago and had nothing from that day and carnt get a resolve even though a phone 3 times a day , I’m paying for 2 x WiFi boxes that have never worked

  • ConnorAxel_29
    • C O N N O R • (@ConnorAxel_29) reported from Sheffield, England

    Still waiting on my call back from @ThreeUK customer services to sort my insurance out... not impressed

  • GarySSteel
    Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • witchit80
    Tracey (@witchit80) reported from Sheffield, England

    @ThreeUK Not for me. 3rd full day without mobile data. Not good enough 3. And before you suggest it @ThreeUK I've tried switching it on and off several times and doing a manual network roam. When I rang 333 they were worse than useless - said they couldn't do anything basically

  • BigArby
    Alex A (@BigArby) reported from Sheffield, England

    @ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.

  • titchyowl
    titch🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@titchyowl) reported from Brinsworth, England

    @ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.

  • moonshinetrish
    trishtrosh (@moonshinetrish) reported from Sheffield, England

    @ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice

  • In_the_Works_PR
    Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • Alfie_Brown1240
    Alfie Brown (@Alfie_Brown1240) reported from Staveley, England

    @ThreeUK pleeeeeeease help me

  • SPentin
    Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • StevePurnell_LE
    Steve Purnell (@StevePurnell_LE) reported from Aston cum Aughton, England

    Disappointing the @ThreeUK PAC text service is not working @Ofcom

  • dj_chalky
    Daniel White (@dj_chalky) reported from Dronfield, England

    @Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...

  • LeonElsesNo1Fan
    Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England

    @ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help

  • dankirk11
    dankirk1 (@dankirk11) reported from Sheffield, England

    @ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for

  • GriftersUnited
    John G (@GriftersUnited) reported from Sheffield, England

    @S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any

  • ianmorton3108
    Ian (@ianmorton3108) reported from Orgreave, England

    @ThreeUKSupport Any chance of a reply to my DM. Been trying to sort this issue out since 11am. Nightmare. Not impressed now.

  • robkelly1889
    Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • JDMaykes
    JD Maycock (@JDMaykes) reported from Sheffield, England

    @ThreeUK @ThreeUKSupport It appears that I cannot receive any incoming calls as it says number is disconnected and I cannot make outgoing calls. How do I fix this?

  • dankirk11
    dankirk1 (@dankirk11) reported from Sheffield, England

    @ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please

  • nickroffey1983
    Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England

    @ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Katrina_Owen1
    Katrina Owen (@Katrina_Owen1) reported

    @craigyoung79 @ThreeUK Too bad

  • Robbo2024
    Robbo$ONDO (@Robbo2024) reported

    @robj3d3 @ThreeUK Best bet use a Revolut sim. I had the same issue with 3. £12.50 a month with Revolut keep same number, 20GB while abroad and 50mins calls. Took 2 days to get old number transferred.

  • KRUNAL1
    K (@KRUNAL1) reported

    @ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

  • nojohokomodobo
    kojohobojyotomo (@nojohokomodobo) reported

    @robj3d3 @ThreeUK They don’t cancel your sim for that. I’ve been out the uk since April. You’re just a tit clearly

  • rohittkumarr28
    Rohit Kumar (@rohittkumarr28) reported

    @GOVUK pls look through @ThreeUK service. They should be penalised

  • Ailsa56202286
    Ailsa (@Ailsa56202286) reported

    Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

  • whisperity
    Whisperity (@whisperity) reported

    @IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.

  • Richpuvo
    Rich (@Richpuvo) reported

    What's going on Three G .... you I have no signal in my area. You are absolutely rubbish @ThreeUK

  • princelawanii
    David (@princelawanii) reported

    Three Mobile, you frustrate me with how ****** the network has been over the past few weeks. @ThreeUK