3 (Three) Outage Report in Wales, Rotherham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Wales, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wales, Rotherham, England
The most recent 3 (Three) outage reports came from the following cities: Rotherham, Sheffield and Doncaster.
City | Problem Type | Report Time |
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Phone | ||
Wi-fi | ||
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Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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𝕃𝕖𝕖 𝕄𝕠𝕣𝕒𝕟 (@LeePMoran) reported from Rotherham, England
@ThreeUKSupport Thanks Pete. We’re all on Three. So signal/service isn’t allowing us to connect properly, getting cut off over and over. I’m on the app now. If the signal was as good as the media engagement, there wouldn’t be any issues here.
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David Meredith 🇬🇧🇪🇺 (@DaveMM16) reported from Doncaster, England
@ThreeUK Hi Three - still no service at Doncaster Sheffield Airport ?
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David Benton 🦉🦉🦉 (@Davidbenton2020) reported from Sheffield, England
@ThreeUK my Internet is extremely slow and as been for last 2 day's now and the apps down anybody else having issues
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Mark Monkman (@mmonkman68) reported from Doncaster, England
@ThreeUKSupport absolutely shocking service to an 80 year pensioner. Who despite risking visiting a Three store, to be fobbed off they can’t help, numerous telephones from pensioner, and her daughter and son-in-law, emails to Three from son-in-law still be unable to cancel.
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Raquelquefois (@raquelquefois) reported from Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
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Raquelquefois (@raquelquefois) reported from Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
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Rob Kelly (@robkelly1889) reported from Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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𝕃𝕖𝕖 𝕄𝕠𝕣𝕒𝕟 (@LeePMoran) reported from Rotherham, England
@ThreeUKSupport So no service until Monday when a new sim will arrive & advised to use wattsapp in the meantime. Wow. Three have the right people on the line convincing people to stay, just not the same investment on the resolution team.
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Alex A (@BigArby) reported from Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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John G (@GriftersUnited) reported from Sheffield, England
@S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!
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Alex A (@BigArby) reported from Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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John G (@GriftersUnited) reported from Sheffield, England
@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.
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Chris Auton (@Tracker1972) reported from Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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David Meredith 🇬🇧🇪🇺 (@DaveMM16) reported from Doncaster, England
@ThreeUKSupport Hi thanks - it’s just a question. I was a Three customer about 6 years ago and despite many promises there was never service at this large U.K. airport. Sadly still not I guess
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Peter Spencer (@_PeterSpencer) reported from Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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John G (@GriftersUnited) reported from Sheffield, England
@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?
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Leanne (@LeanneCoates1) reported from Sheffield, England
Is anyone else with the network @ThreeUK and think their signal/ service is absolutely shite! 🤬
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David Spooner (@waveydavey13) reported from Chapletown, England
@ThreeUKSupport Both my wife and myself are having some issues making and receiving calls today. Outgoing calls either take sound 10 secs to go through or not at all and on incoming calls the caller sometimes gets a message saying this number is not in use. S35 postcode area.
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John G (@GriftersUnited) reported from Sheffield, England
@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any
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Brett Hadley (@BrettHadley42) reported from Rotherham, England
Hey @ThreeUK - Why can nobody ring me? Everything works fine from my end and I’ve no issues with signal or my phone but if someone tries ringing me? It won’t connect. Odd.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Scarlet she/her (@ScarletCGeorge) reported
@ThreeUKSupport Thanks for this, I’m not and I’d also love to know why if I use the STAC code in the uk to go to a competitor it’s free for me to terminate but I have to pay to terminate if I leave through three and don’t transfer to a competitor?
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Charlotte Vang Watts (@cavangca) reported
@ThreeUKSupport hey 3! There has been an outage in our area for two weeks now, meaning we can’t use our phone when not in WiFi. Can you please advice as to when this will be fixed?
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josep jama (@jamalillooo) reported
@ThreeUKSupport My phone had a hardware issue and since it was in the 2nd year I had to pay it to be replaced out of pocket and three said they would reimburse me after 2 months they still haven’t reimbursed me
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Matt Dolan (@_mattydolan) reported
@ThreeUKSupport No offence, I don't want to wait in your phone lines ever again now that I'm not a customer anymore. I don't understand why I haven't been emailed or a voicemail message left.
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josep jama (@jamalillooo) reported
Also @ThreeUK you guys owe me £379 for the last 2 months. Pay ******** up you pricks
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Maxine-Ali Carter (@Maxine_Ali_) reported
@ThreeUKSupport Oh that’s a shame, I’d rather get one on the same network as my iPhone
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AH_SeanR (@AH_SeanR) reported
@ThreeUKSupport A Samsung Galaxy S21 on 5G, looking forward to this better plan, @EE were charging me for a second device I never agreed to for almost 2 years
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Emily Rowe (@emilyhelenrowe) reported
@ThreeUKSupport 4g and 5g (and my wifi) are down in SW16 1JB. I can get a little 3G at either end of the street. Your network status checker is saying there aren’t any problems though, any ideas? Same thing happened yesterday.
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Ric Newsham (@Ricabii) reported
@ThreeUKSupport Hi thank you for the reply. Web browsing has worked, be it slower than the reported speed when I check it. But if I click on any of the apps mentioned, it says no Internet even though it is connected through the WiFi. Can't connect through the Nintendo Switch same problem.
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D (@HereTooComplain) reported
@ThreeUK There isnt anything big about your network. I was on a 0.05 download speed earlier at work. Absolute joke of a providor you are. I need to start looking for a better phone company