3 (Three) Outage in Sudbury, Suffolk, England

@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.

@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder

@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile

@ThreeUKSupport Yes we both have the latest version that phones and full internet. It's damn annoying as your signal is weak at home so need the app. It constantly does it. We've reinstalled too.

@ThreeUK you really need to work on your Three in Touch app. So many times we have tried to answer calls TIT intercepts on Pixel 2 but you get to buttons etc. We keep missing calls due to this poor app.

@Three_Is_Broken @ThreeUKSupport Networks F****ed again then. Reported - no issues 🤔 funny how everyone on @ThreeUK in my area have all got no 4g for the past 2 days. 3g full signal 4g no signal. And no it aint the train station or the trees. Bye.....

Totally had enough of my #broadband now. Old copper phone line is just not good enough. Sadly broadband companies can get away with selling fibre to ppl who have old copper lines. Fed up! Changing to @ThreeUK mifi for the house. Used before, great service. #5G

@ThreeUKSupport Hi, was looking to take out a home broadband contract, but cannot see: 1. A way of finding the Huawei B535 listed on your site through the shop. 2. Any home broadband products as you take me to a page asking me for my postcode which does nothing? Can you help?

@ThreeUKSupport Hi. I'm wondering how long three is going to provide a poor broadband service in Worthing for? I really hate paying for poor service. Thank you.

@ThreeUK one of the worst WiFi connections I’ve ever had the displeasure of using would not recommend and would not use again.

@ThreeUKSupport just tried to call your help line and was told it is now closed for the evening. In the same breath the operator tells me you are open 8am - 8pm. What’s going on?

@ThreeUKSupport @johnoceallaigh Did this help at all? My wife is having the exact same issue.

Below par customer service is being received from @ThreeUK . n their back office team which believed to be outsourced to @tech_mahindra A refund of £39 for a refused delivery of mobile dongle 6 week ago hasn’t been processed as yet due to lack of appriate BO processes.

@abskebabs3 @ThreeUKSupport I am unable toneven operate cnat as that does not seem to work for us atm . Atrocious service @ThreeUKSupport

@callumkempJones @ThreeUKSupport Seriously horrendous customer service today. There is no excuse. Holding people to ransom with 'chat' the only way to contact them completely at the mercy of agents who make you wait 5 to ten minutes between messages or hang up. Then promise a PAC but instead change you to PAYG.