3 (Three) Outage Report in Stourport-on-Severn, Worcestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Stourport-on-Severn, England
The most recent 3 (Three) outage reports came from the following cities: Oldbury, Bromsgrove, Stourbridge, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 22 hours ago |
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Phone | 7 days ago |
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Internet | 10 days ago |
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Internet | 22 days ago |
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Phone | 1 month ago |
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Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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Princess Jen ºoº (@missJ_E91) reported from Stourport-on-Severn, England@ThreeUKSupport I have DM you with a problem activating my paygo sim
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Ian 🐺 (@iareed) reported from Kinvere, England@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Jay (@JayAulum) reported from Kidderminster, EnglandExceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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daniel (@field133) reported from Dudley, England@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Lee Dawson (@LeeDawson20) reported from Dudley, England@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Brendon Wilkinson (@wilkowba74) reported from Dudley, EnglandNever known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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ems. (@eapxxxx) reported from Dudley, EnglandSo @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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daniel (@field133) reported from Dudley, England@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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#DocMartin (@GoMcMahon) reported from Worcestershire, England@ThreeUK I converted 2 contract numbers to PAYG last July, & transferred to 2 new contracts with 3 within 3 days. Just tried this for a 3rd contract & was told I must wait 30 days. I'm not happy! Your upgrades don't match reseller sites, that offer better deals for less #Terrible
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Daniel Herbert (@Danherbert80) reported from Kidderminster, EnglandFantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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ems. (@eapxxxx) reported from Dudley, Englandonce again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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daniel (@field133) reported from Dudley, England@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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busphotography.co.uk (@thetrainbasher) reported from Dudley, England@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Roisin Carr (@roisinecarr) reported@ThreeUKSupport I just updated the app. Not been a problem until now I just want to log in to check my subscriptions that on paid via my phone.
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ZeeZeeBoom ♿️🏳️🌈🧶🇪🇺🇫🇷💖💜💙 (@ZeeZeeBoomHM) reported@ThreeUKSupport It’s entirely fair as I’ve been trying to get this fixed since 27th March and you are making me go around in circles. Why can’t you send me a verification process via DM? Other companies have implemented this system. Why is it so difficult to get you to help a loyal customer?
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ZeeZeeBoom ♿️🏳️🌈🧶🇪🇺🇫🇷💖💜💙 (@ZeeZeeBoomHM) reported@ThreeUK Any chance I can get your help with this issue? I’m tired of chasing you.
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Liam Willitts (@liamwillitts) reported@ThreeUKSupport someone has fraudulently opened an account with my address. Can’t get through to speak to anybody. Help!
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Catherine Mayer (@catherine_mayer) reportedHas anyone had particularly good or bad experiences with @ThreeUK? They're offering cheaper deals than @O2
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Freedom of Speech (@Freedom84743108) reported@ThreeUKSupport Thank you for your reply but if this number is active from your network why can you not disconnect it by not doing so is helping crime being committed?
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Liam Willitts (@liamwillitts) reported@ThreeUKSupport My full address. But the name is wrong, and that person has never lived here
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FFSYTHO?! (@FFSYTHO) reported@ThreeUKSupport @abbybbyx This is the information my insurance company require •Proof of Usage - Document from Network Provider showing usage dates (must contain IMEI number) •Proof of Barring - Document from Network Provider showing date device barred Please advise !!! 🤬🤬🤬
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J D M (@regdaviesmorgan) reported@ThreeUKSupport Tried the text . Not working your end
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Ben Hughes (@perks_ginger) reported@ThreeUKSupport Hi Rhiannon, no, there was no follow up offered. I have had to contact support four times in the last month to try and get this whole thing sorted.