3 (Three) Outage Report in Stourport-on-Severn, Worcestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stourport-on-Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stourport-on-Severn, Worcestershire, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Stourbridge, Dudley and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Gray
(@Bighenbroon) reported
@ThreeUKSupport Hi having issues in KY1 3PF area today. Is there any works? Internet is brutal and need it for work.
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George wood
(@Geo_74_e) reported
@ThreeUKSupport Hello , I have wiped the saved passwords and reset my network settings. I am still getting the same error message. As my first attachment
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Russell Elliott
(@RussElliott96) reported
@ThreeUKSupport if I give you what you need is it possible for you to change my billing date as I’ve had a complete mare trying do it I need your help
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Luke Horton
(@feefle_moose) reported
@ThreeUKSupport my address is displayed incorrectly (items get sent to this incorrect address too). I have tried to change it via support, they say it is done but is still incorrect! What else can I do?
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Jack Danny
(@JackDannyEsq) reported
@ThreeUKSupport Just received an extremely important medical call, the doctor couldn't hear me, I wasn't even getting 4G, let alone 5G, which I haven't had since my hub was restricted. Out of principle I won't pay any bill relating to my hub, mobile bill is up to date so I expect decent service.
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EJ
(@EJ87997064) reported
@ThreeUKSupport I still have the money due to come out of my account on 27th March. There are many other issues I'm having but this one need sorting ASAP
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A•D•A•M
(@adamndo88) reported
@ThreeUKSupport To be honest I feel like I’m just getting robbed off. I have a sim and a mobile broadband account with you but the service isn’t great on either of them so I’m in the process of switching to another supplier
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DJ JON
(@Jonandrews01) reported
@ThreeUKSupport I was told I can leave penalty free as there was issue your end so I switched to another network now I'm getting texts saying allowance refreshed and I need to pay termination fee . Can you help ?
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wayne james
(@misterjames) reported
@mca3_3 @ThreeUK @ThreeUKSupport Same here. Months now this has been an issue and am shocked that three hasn't resolved something so basic.
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Tanvir Hamid 🇧🇩🇪🇺🔴⚪️⚫️🐝🇾🇪🇵🇸
(@TanvirHamid1982) reported
from
Bramhall, England
@ThreeUKSupport I am going to cancel the direct debit for this device & instead pay manually by debit card the correct amount.