1. Home
  2. Companies
  3. 3 (Three)
  4. Stourport-on-Severn, England
3 (Three)

3 (Three) Outage Report in Stourport-on-Severn, Worcestershire, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Stourport-on-Severn, England

The most recent 3 (Three) outage reports came from the following cities: Oldbury, Bromsgrove, Stourbridge, and Dudley.

CityProblem TypeReport Time
Oldbury Wi-fi 22 hours ago
Bromsgrove Phone 7 days ago
Oldbury Internet 10 days ago
Stourbridge Internet 22 days ago
Dudley Phone 1 month ago
Oldbury Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

  • missJ_E91
    Princess Jen ºoº (@missJ_E91) reported from Stourport-on-Severn, England

    @ThreeUKSupport I have DM you with a problem activating my paygo sim

  • iareed
    Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • JayAulum
    Jay (@JayAulum) reported from Kidderminster, England

    Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process

  • field133
    daniel (@field133) reported from Dudley, England

    @ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄

  • LeeDawson20
    Lee Dawson (@LeeDawson20) reported from Dudley, England

    @GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

  • wilkowba74
    Brendon Wilkinson (@wilkowba74) reported from Dudley, England

    Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.

  • eapxxxx
    ems. (@eapxxxx) reported from Dudley, England

    So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

  • field133
    daniel (@field133) reported from Dudley, England

    @ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Worcestershire, England

    @ThreeUK I converted 2 contract numbers to PAYG last July, & transferred to 2 new contracts with 3 within 3 days. Just tried this for a 3rd contract & was told I must wait 30 days. I'm not happy! Your upgrades don't match reseller sites, that offer better deals for less #Terrible

  • Danherbert80
    Daniel Herbert (@Danherbert80) reported from Kidderminster, England

    Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

  • eapxxxx
    ems. (@eapxxxx) reported from Dudley, England

    once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport

  • field133
    daniel (@field133) reported from Dudley, England

    @ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent

  • thetrainbasher
    busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • roisinecarr
    Roisin Carr (@roisinecarr) reported

    @ThreeUKSupport I just updated the app. Not been a problem until now I just want to log in to check my subscriptions that on paid via my phone.

  • ZeeZeeBoomHM
    ZeeZeeBoom ♿️🏳️‍🌈🧶🇪🇺🇫🇷💖💜💙 (@ZeeZeeBoomHM) reported

    @ThreeUKSupport It’s entirely fair as I’ve been trying to get this fixed since 27th March and you are making me go around in circles. Why can’t you send me a verification process via DM? Other companies have implemented this system. Why is it so difficult to get you to help a loyal customer?

  • ZeeZeeBoomHM
    ZeeZeeBoom ♿️🏳️‍🌈🧶🇪🇺🇫🇷💖💜💙 (@ZeeZeeBoomHM) reported

    @ThreeUK Any chance I can get your help with this issue? I’m tired of chasing you.

  • liamwillitts
    Liam Willitts (@liamwillitts) reported

    @ThreeUKSupport someone has fraudulently opened an account with my address. Can’t get through to speak to anybody. Help!

  • catherine_mayer
    Catherine Mayer (@catherine_mayer) reported

    Has anyone had particularly good or bad experiences with @ThreeUK? They're offering cheaper deals than @O2

  • Freedom84743108
    Freedom of Speech (@Freedom84743108) reported

    @ThreeUKSupport Thank you for your reply but if this number is active from your network why can you not disconnect it by not doing so is helping crime being committed?

  • liamwillitts
    Liam Willitts (@liamwillitts) reported

    @ThreeUKSupport My full address. But the name is wrong, and that person has never lived here

  • FFSYTHO
    FFSYTHO?! (@FFSYTHO) reported

    @ThreeUKSupport @abbybbyx This is the information my insurance company require •Proof of Usage - Document from Network Provider showing usage dates (must contain IMEI number) •Proof of Barring - Document from Network Provider showing date device barred Please advise !!! 🤬🤬🤬

  • regdaviesmorgan
    J D M (@regdaviesmorgan) reported

    @ThreeUKSupport Tried the text . Not working your end

  • perks_ginger
    Ben Hughes (@perks_ginger) reported

    @ThreeUKSupport Hi Rhiannon, no, there was no follow up offered. I have had to contact support four times in the last month to try and get this whole thing sorted.