3 (Three) Outage Report in Stone, Gloucestershire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stone, Gloucestershire, England
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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P_O_S_H_E
(@D_BlackMaterial) reported
from
Bristol, England
@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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Venting Dicktorian
(@OTweeter) reported
from
Bradley Stoke, England
@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Paul Wilkins
(@Wilko_UK) reported
from
Nailsworth, England
@ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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Toni
(@TLSSMART) reported
from
Cinderford, England
If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
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Dais
(@_daisysawyer) reported
from
Frampton Cotterell, England
@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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Dren
(@OhMyGerardz) reported
from
Bristol, England
@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email
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♡Emily♡
(@I_Salute_Cheryl) reported
@Abcmsaj @ThreeUKSupport Yeah it keeps counting down from 10 seconds, waste of time
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CJ
(@ThePapaJazz) reported
@ThreeUKSupport hi there's really bad signal today in Northern Ireland, only getting one bar, is there works taking place?
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amy 🔮
(@amyskellingt0n) reported
@ThreeUKSupport No still nothing, I've even tried doing forgotten password incase i have registered before and juat forgot, but that's not working either so I don't think I have
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Zak Silverstein
(@ZakSilverstein) reported
@ThreeUKSupport Hello Nathan, Yes, I spoken to Customers Relations Team (CRT) about this and they mentioned as long as the device is in "Good" condition they'd be open to cancelling the contract as a one time acceptation, They mentioned It would cost £975.00 if I was to cancel the contract...
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JR-J
(@JRJUK) reported
@ThreeUKSupport so your Three + app crashes and refuses to let me log in. I finally get in and there's no busted presale tickets left for London. Thanks for nothing, been a three customer for 20 years and I'm fuming
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worldcit
(@sheenaw84068512) reported
@ThreeUK my add ons have failed to activate. No help from customer support. Add ons purchased on 25 March. What is going on
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Chris Chapman
(@ChrisChapman81) reported
@ThreeUKSupport @graememuir25 Same issue for me in Australia.
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Gavin
(@Giovanii8) reported
@ThreeUKSupport Why has it taken you 50 days so far and in excess of 4 hours of telephone calls to attempt to cancel an account? Oh and its still not done! #AppallingCustomerService
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Benz Grima
(@mrhaynz) reported
@ThreeUK where is my broadband device? Why is your dpd delivery driver moving mad all over the area? Nearly 3 hours after the time slot and no delivery on the second attempt. Customer service is just a dead concept these days…