3 (Three) outages and service status in Stone, England

Problems in the last 24 hours in Stone, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

• 
  Dais (@_daisysawyer) reported 8 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Weeksy (@weeksy11) reported 13 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Chloe (@chloemay555) reported 25 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Sara Venn (@Saralimback) reported 25 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Viv (@Vivivoo) reported 26 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Toni (@TLSSMART) reported 32 minutes ago from Cinderford, England

  If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.

• 
  Paul Wilkins (@Wilko_UK) reported 33 minutes ago from Nailsworth, England

  @ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

• 
  Venting Dicktorian (@OTweeter) reported 38 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Viv (@Vivivoo) reported 39 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Weeksy (@weeksy11) reported 47 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 52 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonny_Milmer (@Jonny_Milmer) reported 6 minutes ago

  What on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.

• 
  Jakson (@Jakson_DJ_) reported 9 minutes ago

  @ThreeUKSupport I’m currently in Thailand and my three sim has stopped working. I can’t receive any messages. When I go to login on my online account it wants me to give an access code sent via text. Is there an option to gain access to my account via Email/password only

• 
  Aaaron Pitt (@aaronpitt2) reported 13 minutes ago

  Just joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK

• 
  Joe Tweeting. (@joeisstanding) reported 14 minutes ago

  I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

• 
  •Tushker Gall 🐾 (@Tushker_Gall) reported 16 minutes ago

  why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

• 
  Kimberley (@MissKimKH) reported 17 minutes ago

  @ThreeUKSupport why on Earth am I paying you so much money for unlimited data on 2 different devices when the internet is hardly ever useable?! Absolutely shocking service, I've been a customer for over 13 years and this is just diabolical lately!!

• 
  ES (@ewa_swital16945) reported 18 minutes ago

  @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable Fraud!

• 
  Legmo2 (@Legmo_2) reported 22 minutes ago

  @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

• 
  Ali Gaines (@aligaines1410) reported 25 minutes ago

  Once again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!

• 
  graham paterson (@grahampaterson9) reported 27 minutes ago

  @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next