3 (Three) outages and service status in Stone, England

Problems in the last 24 hours in Stone, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

• 
  Dais (@_daisysawyer) reported 16 seconds ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Weeksy (@weeksy11) reported 2 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Weeksy (@weeksy11) reported 3 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Paul Wilkins (@Wilko_UK) reported 6 minutes ago from Nailsworth, England

  @ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

• 
  Viv (@Vivivoo) reported 29 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 31 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Toni (@TLSSMART) reported 37 minutes ago from Cinderford, England

  If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.

• 
  Viv (@Vivivoo) reported 38 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Venting Dicktorian (@OTweeter) reported 39 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Chloe (@chloemay555) reported 47 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Sara Venn (@Saralimback) reported 52 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas Pigg (@pigg_thomas) reported 2 minutes ago

  @robj3d3 @ThreeUK Oh wow I didn’t realise they did that Find a solution ?

• 
  Ailsa (@Ailsa56202286) reported 2 minutes ago

  Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

• 
  Milber Jinslade (@xeode) reported 3 minutes ago

  @robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?

• 
  Sharon Lewis (@punt_sharon) reported 6 minutes ago

  @ThreeUKSupport Please advice who I contact regarding signal failure it has been ridiculous for a week I swear I will sue you for incompetency and stress Please advice who my solicitor rights to Because under the consumer act I am entitled to a good service or compo

• 
  Olly (@helloitsolly) reported 7 minutes ago

  @robj3d3 @ThreeUK @GoRoamless And SMARTY I have in my phone but haven't been in UK for months, no issues

• 
  roy pavett (@PavettRoy) reported 8 minutes ago

  @ThreeUK bloody awful customer service from Three. I have an account in my name but phone is used by my daughter. I have given consent for them to ALWAYS speak to my daughter regarding account SIX times (4 this morning)....and STILL they keep asking for my permission....

• 
  Paul Holman 💙 (@PaulHolman100) reported 9 minutes ago

  @OldLondonW14 @ThreeUK I've never had a problem with EE in London and elsewhere. The cheapest way to use that is via Lycramobile or Lebara, both of which are available as sim only for very low prices. Three have been dreadful everywhere.

• 
  Nick P (@198kHz) reported 9 minutes ago

  @ThreeUKSupport Hi good morning. I have a PAYG Sim Only deal with you and my balance is currently over £100. Have I set it up wrong as I only really use it for radio work. Are you able to help?

• 
  JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported 11 minutes ago

  .Is @ThreeUK @ThreeUKSupport the WORST network in the UK? There's no reception in half of London. A complete joke. #MOBILE #complaint

• 
  Robbo$ONDO (@Robbo2024) reported 12 minutes ago

  @robj3d3 @ThreeUK Best bet use a Revolut sim. I had the same issue with 3. £12.50 a month with Revolut keep same number, 20GB while abroad and 50mins calls. Took 2 days to get old number transferred.