3 (Three) Outage Report in Stone, Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Stone, Gloucestershire, England
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of
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Dais
(@_daisysawyer) reported
from
Frampton Cotterell, England
@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Tessa J Fitzjohn
(@TessaJFitzjohn) reported
from
Bristol, England
@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area. I have already been on your network status but no problems reported and also restarted my phone several times 😡
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area 😡
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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P_O_S_H_E
(@D_BlackMaterial) reported
from
Bristol, England
@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a
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Pete Jeffrey
(@petejeffrey) reported
from
Bristol, England
.@ThreeUKSupport currently in Bristol city and have absolutely no phone signal? Any idea what the issue is and when it will be resolved?
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Kyla Skelley
(@kylaaskelley) reported
from
Bristol, England
I'm actually sick of having no signal on my phone, have to stand in 2 places in my house for a call to actually go through. Bottom of my bed or outside the back door. Likeeeeee @ThreeUK sort out your signal in Bristol plz
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Dren
(@OhMyGerardz) reported
from
Bristol, England
@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)
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Venting Dicktorian
(@OTweeter) reported
from
Bradley Stoke, England
@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Specifically Limited Durrans
(@danieldurrans) reported
from
Bristol, England
@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Carole Rogers
(@CARogersNo1) reported
from
Bristol, England
@ThreeUKSupport No problem. Your customer service is great.
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Toni
(@TLSSMART) reported
from
Cinderford, England
If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ian watkinson
(@ianpwatkinson) reported
@ThreeUKSupport Why is data service so terrible in parts of North Leeds? Its been like this for weeks and it's not usable at all.
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Heatons Plastering & Coloured Rendering
(@JlhPlastering) reported
@ThreeUK imagine a multi million pound company not allowing a pensioner to cancel his UNWANTED WiFi contract within 24 hours of being pressured into selling it him! All because he bought in store!!! Take your business elsewhere folks!!
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Paul Armstrong
(@Paulpatc) reported
@ThreeUKSupport I use the Three network for Internet data WiFi in the Gloucester area GL15S Hand have been without a service for weeks. The 3 network status checker confirmed this, stating they are having problems on masts and working to fix it. Why has this taken nearly 4 weeks?
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fkucti
(@DjshaxS) reported
Still no service through my mobile SIM in Hythe. Are you people @ThreeUK going to do anything about it? #threeuk
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Amber
(@AmberYootoob) reported
Possibly the worst thing about @ThreeUK is they don’t check if you want to continue with your contract, they just continue taking your money even when the sim associated with that contract was never activated
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ValiTheGod.x
(@valithegod) reported
@ThreeUKSupport Variable cost is not the solution. Give me a premium option. We’re not all uni students going to Ibiza for the weekend. Smarten up.
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just one more thing!
(@columbo_80) reported
@ThreeUK hey there! I’ve been getting terrible signal coverage for a good few months now. My phone can even show bars of 4g signal but yet I lose connection. Phone cuts out in places that once had great signal. What’s going on? I live in ne26 but experience this problem all over
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Jenny Palmer
(@sparklexstyle) reported
@ThreeUK Please can you help - I took out a contract with three on 15 Sept - there was a problem with delivery of the phone so I asked for refund - it is with complaints ref: 327 107 13 still no refund can you contact me thank you 🙏🏽
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Tฏ๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎M™
(@TomMatharr) reported
@ThreeUKSupport Hi guys - any timeline on the fix for HA12HF. My 5G broadband has basically been unusable for days.
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Kate V
(@katiemat1408) reported
@ThreeUK I contacted the agent via Live chat to terminate my contract. He said the cooling off period ended on 18th Oct as contract starts on 5th. But actually, letter date is 5th and contract starta date is on 10th? So I can still terminate without extra fee right? He refused to help