3 (Three) outages and service status in Stone, England

Problems in the last 24 hours in Stone, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

• 
  Weeksy (@weeksy11) reported 8 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Weeksy (@weeksy11) reported 10 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Dais (@_daisysawyer) reported 11 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Viv (@Vivivoo) reported 16 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Toni (@TLSSMART) reported 19 minutes ago from Cinderford, England

  If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.

• 
  Venting Dicktorian (@OTweeter) reported 30 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Chloe (@chloemay555) reported 38 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Paul Wilkins (@Wilko_UK) reported 41 minutes ago from Nailsworth, England

  @ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 41 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Viv (@Vivivoo) reported 46 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Sara Venn (@Saralimback) reported 54 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  loulitagill (@loulitagill) reported 6 minutes ago

  @ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!

• 
  Broony (@broony1987) reported 7 minutes ago

  @ThreeUKSupport your mobile signal is terrible

• 
  Rhys Llwyd (@rhysllwyd) reported 7 minutes ago

  Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.

• 
  Tommy Craig CSC (@tommycraigcsc) reported 8 minutes ago

  @ThreeUK an absolute joke of a customer services no use to anyone.

• 
  Whatever (@RealGetAGripLad) reported 9 minutes ago

  @ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk

• 
  Kevin Mulinga (@mulinga_kevin) reported 11 minutes ago

  @ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.

• 
  Damien Charlesworth (@Damienc1985) reported 14 minutes ago

  @ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!

• 
  Sassy (@lyeuhm) reported 17 minutes ago

  @stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 21 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

• 
  Craig 🧣 (@cmckopite1983) reported 24 minutes ago

  Truly awful company to be with @ThreeUKSupport can't wait to leave.