3 (Three) outages and service status in Stone, England

Problems in the last 24 hours in Stone, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

• 
  Toni (@TLSSMART) reported 3 minutes ago from Cinderford, England

  If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.

• 
  Paul Wilkins (@Wilko_UK) reported 4 minutes ago from Nailsworth, England

  @ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

• 
  Venting Dicktorian (@OTweeter) reported 6 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 21 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Viv (@Vivivoo) reported 23 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Viv (@Vivivoo) reported 25 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Weeksy (@weeksy11) reported 30 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Weeksy (@weeksy11) reported 45 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Chloe (@chloemay555) reported 54 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Sara Venn (@Saralimback) reported 55 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Dais (@_daisysawyer) reported 56 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Chappell (@MarkChappe93649) reported 5 minutes ago

  @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 11 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

• 
  jcopps (@jcopps80) reported 15 minutes ago

  @ThreeUKSupport why is your signal in Manchester so so bad you have merged with Vodafone and it’s even worse than it was before … defo leaving you after this contract utter shite

• 
  Warren Hope (@whopetravels) reported 15 minutes ago

  @ThreeUK Your reception at the uni of Southampton is down!!

• 
  mark (@markLFC2010) reported 15 minutes ago

  @ThreeUKSupport just bought a 3 day data pass to unlock my allowance and it's not working I had to connect to WiFi

• 
  Cliffy (@radagastcb) reported 20 minutes ago

  @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

• 
  Jo Smith 🌹 (@carsonsmummy) reported 23 minutes ago

  Just had a call from someone supposedly representing @ThreeUK @ThreeUKSupport advising me that my sim will be blocked in 3 days due to network issues. Is this a load of old tosh / spam / phishing, or is it true? I hung up.

• 
  Greg Quinn (@GregQuinnAodhan) reported 23 minutes ago

  One day @ThreeUK will provide a decent service in Aberdeenshire. Instead they focus on getting their call centres to call me and try to sell stuff when I keep telling them not to call me. #rubbishmobile

• 
  Ashlar1 (@crb22462) reported 27 minutes ago

  @ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬

• 
  Omni (@omnishredder_) reported 27 minutes ago

  @ThreeUK random query, after putting my current SIM in my mifi device I bought, would it be cheaper to have a SIM only for calls and texts and one purely for data or stick with the one SIM? Existing customer on SIM only roughly £30 a month