3 (Three) outages and service status in Stone, England

Problems in the last 24 hours in Stone, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

• 
  Paul Wilkins (@Wilko_UK) reported 13 minutes ago from Nailsworth, England

  @ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

• 
  Sara Venn (@Saralimback) reported 20 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Viv (@Vivivoo) reported 22 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Venting Dicktorian (@OTweeter) reported 27 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 34 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Dais (@_daisysawyer) reported 35 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Chloe (@chloemay555) reported 40 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Weeksy (@weeksy11) reported 43 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Toni (@TLSSMART) reported 47 minutes ago from Cinderford, England

  If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.

• 
  Viv (@Vivivoo) reported 48 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Weeksy (@weeksy11) reported 57 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rizwan Ali (@rizwanalihaidr) reported 6 minutes ago

  Hi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month

• 
  Steve Harrison (@stevejh1973) reported 7 minutes ago

  @ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!

• 
  Zion Lights (@ziontree) reported 9 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

• 
  hannah kozak (@hannahkozak) reported 12 minutes ago

  @dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.

• 
  Jon Hilton (@Jonhilton77) reported 12 minutes ago

  @ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.

• 
  Rizwan Ali (@rizwanalihaidr) reported 12 minutes ago

  @ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.

• 
  𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported 13 minutes ago

  @ThreeUK Could you help me with a proper mobile service please?

• 
  Joe Tweeting. (@joeisstanding) reported 14 minutes ago

  I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

• 
  Emma Andrews (@EmmaAndrews95) reported 16 minutes ago

  @ThreeUK @iD_Mobile_UK your coverage is down in the Hull area, my partner cannot get any phone signal today so cannot make calls or texts and has no Internet!

• 
  Hugh Campbell (@HughCampbell7) reported 16 minutes ago

  @ThreeUK impossible to get help on there website.