3 (Three) Outage Report in Stone, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Stone, Gloucestershire, England
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area 😡
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information
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Venting Dicktorian
(@OTweeter) reported
from
Bradley Stoke, England
@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of
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Specifically Limited Durrans
(@danieldurrans) reported
from
Bristol, England
@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Dren
(@OhMyGerardz) reported
from
Bristol, England
@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area. I have already been on your network status but no problems reported and also restarted my phone several times 😡
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Dais
(@_daisysawyer) reported
from
Frampton Cotterell, England
@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Carole Rogers
(@CARogersNo1) reported
from
Bristol, England
@ThreeUKSupport No problem. Your customer service is great.
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Tessa J Fitzjohn
(@TessaJFitzjohn) reported
from
Bristol, England
@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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P_O_S_H_E
(@D_BlackMaterial) reported
from
Bristol, England
@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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Kyla Skelley
(@kylaaskelley) reported
from
Bristol, England
I'm actually sick of having no signal on my phone, have to stand in 2 places in my house for a call to actually go through. Bottom of my bed or outside the back door. Likeeeeee @ThreeUK sort out your signal in Bristol plz
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Toni
(@TLSSMART) reported
from
Cinderford, England
If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Chin Shady 🇮🇲🏴
(@cinzywincy) reported
@ThreeUKSupport This isn't an accessibility issue - your live chat are just lying and replying with platitudes and refusing to answer questions. How hard can it be to reinstate someone's account that you suspended in a major error?
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travelguy
(@travelguy1981) reported
@ThreeUKSupport are you having issues in the WA15 area? My data is extremely slow
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Steven Udale
(@StevenUdale33) reported
@ThreeUKSupport This has been going on for ages, I have one bar of signal so unless I have WiFi it drops out or doesn’t work and I pay a lot of money per month. Also the additional message charges (when I have unlimited) haven’t been reimbursed as promised. I can’t ring as I’m at work.
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Naomi Jackson
(@missnaomifaith) reported
Phoned up @ThreeUK customer services who suggested I go to my local shop… they said they’d have the tools to help me out
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Arran McDonald
(@Arranmc182) reported
@ThreeUKSupport have you lost my order as placed one last week and was given a delivery date and now been on chat for over an hour to be told I might not even get it on the day you stated now, what poor customer service I have had so far
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Usman Bashir
(@usman10316) reported
@ThreeUKSupport Hello, still having issues with poor service... Was told this would be fixed yesterday at 5pm.
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Chloe Grainger
(@hollyheadharpie) reported
@ThreeUKSupport Hi I’ve not been able to call through to customer support and it says the number isn’t recognised
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何芬源
(@JenH284) reported
@ThreeUK just topped up on the app and it does not work, need help asap please
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Arran McDonald
(@Arranmc182) reported
@ThreeUKSupport Im not confident as had multiple agents say its delayed then last one claimed its commoing tomorrow, but the fact I was told to cancel the order and was sujested i go to some heart beat team to back out of the whole thing, think chat staff need better intergration or training
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Dr Chin Shady 🇮🇲🏴
(@cinzywincy) reported
@ThreeUKSupport If you state my account will be reinstated within 24 hours, it should be reinstated within 24 hours. 24 hours is up. Now they're 'checking with the team' again... this is truly disgusting service. I will develop a proper complaint but right now I need my phone!