3 (Three) outages and service status in Stone, England

Problems in the last 24 hours in Stone, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

• 
  Weeksy (@weeksy11) reported 3 minutes ago from Frampton Cotterell, England

  @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

• 
  Sara Venn (@Saralimback) reported 10 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Toni (@TLSSMART) reported 13 minutes ago from Cinderford, England

  If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.

• 
  Viv (@Vivivoo) reported 27 minutes ago from Pilning, England

  Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

• 
  Paul Wilkins (@Wilko_UK) reported 30 minutes ago from Nailsworth, England

  @ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

• 
  Weeksy (@weeksy11) reported 32 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

• 
  Chloe (@chloemay555) reported 35 minutes ago from Chepstow, Wales

  @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

• 
  Lady Rachael of Chaol Ghleann (@rachaelhxx) reported 40 minutes ago from Bradley Stoke, England

  @ShaunMarmite @ThreeUKSupport Oh you poor love

• 
  Viv (@Vivivoo) reported 41 minutes ago from Pilning, England

  @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

• 
  Dais (@_daisysawyer) reported 43 minutes ago from Frampton Cotterell, England

  @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

• 
  Venting Dicktorian (@OTweeter) reported 46 minutes ago from Bradley Stoke, England

  @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarkMark250 (@MarkMark250) reported 5 minutes ago

  @threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?

• 
  xSpecialxst (@xSpecialxst) reported 6 minutes ago

  @phoenixmcx @ThreeUK @ThreeUKSupport I had no signal at all for 30 mins it’s just come Back now 😔

• 
  jamie woodcock (@jamiewoodcock) reported 6 minutes ago

  @ThreeUKSupport appauled at the customer service recieved! 2 business lines blocked for the last 6 days 3admitted to data leaking my information to another business no contact from 3 when promised they would update on fraud investigation all the time my business is uncontactable

• 
  Gary Kilroy (@Gary_Kilroy) reported 8 minutes ago

  I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!

• 
  FINGERSJOHN✌ (@jnafr) reported 9 minutes ago

  B43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?

• 
  Kira (@_itzkira) reported 12 minutes ago

  Yo @ThreeUK please go sort your 5G out, it's down in parts of NG17 and is stuck on 4G - meanwhile your website states "Our systems haven't reported any network problems" And no, it's not because of my location, I use 5G in my house every day, it's cheaper than any ISP...

• 
  Stuart (@Stuart61838784) reported 21 minutes ago

  @ThreeUK Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

• 
  Jonathan 🇺🇦 (@GayToryJon) reported 24 minutes ago

  I think next time I’m arranging an upgrade of my mobile phone contract before I commit to a new one with @ThreeUK I will check which courier company they’re using for the delivery. If it’s @dpduk_ I will probably look elsewhere after the issues the last 2 times.

• 
  PokéMalarkey (@PokeMalarkeyUK) reported 25 minutes ago

  I am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport

• 
  KissMaBahooky (@KissMaBahooky) reported 27 minutes ago

  @ThreeUK Does anyone else have problems logging onto the Toolstation website?