3 (Three) Outage in Southminster, Essex, England

@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today

@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you

@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.

@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?

@ThreeUK terrible customer service.

@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works

@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now

@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?

Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g

Love paying £65 a month to have no signal ever! @ThreeUK

@ThreeUKSupport still no signal what is going on

@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

@ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.

@ThreeUKSupport No I have left but after seeing my friend’s issue I thought I would highlight I had the same issue.

@ThreeUKSupport It's the town centre (although home speeds aren't much better). Coverage checker says "very good service", I was originally told it was a fault that was being fixed? Is there going to be any attempt to resolve so there's a decent service in this town?

@ThreeUK I have a package thats unlimited everything and was told there's nothing that can be done to downgrade? Surly offering a reduced package to customers tied in to 2 year contracts to help them save money would benefit us, especially in these times?

@ThreeUKSupport HELP! I'm having an awful time trying to sort out a mis-sold contract. Your phone team are being next to useless. Who can speak to with authority to fix things?

@LlamaBusiness @ThreeUK Legally they now have to pay it back - my mums account was hacked by a member of their staff and upgraded and they’ve still never refunded her for it so good luck

@PyramidHead76 @ThreeUK I was ready to downgrade to a SIM only deal, but their CS was so bad, I lost it and cancelled the lot. Must cost them millions to try and “retain” customers.

@ThreeUKSupport I received a phone call from 3 earlier today to place an order for a new SIM card. The lady on the phone advised that the order had gone through and I’d receive email confirmation but I’m yet to receive anything. Any chance you could help?

@ThreeUKSupport This has been sorted now. Someone randomly sent me a text message to reset my email and now it's working. My wife's one also has the same issue I did....

@ThreeUK I need help cancelling the add-on data I have. I have tried online multiple times and messaged the live chat too but every time they say it’s sorted and it hasn’t been!! I’m sick of paying for something I’ve been trying to cancel for months

Got no internet on my phone @ThreeUK @ThreeUKSupport and I’ve got full signal and plenty of data ... I’ve not been with 3 long and so far I’m so unimpressed #rubbish #three #internetdown

@ThreeUKSupport 4g Network service in Walsall WS4 has been almost non existent all week. Came back for a few hours one evening but down again now. No bars visible and WiFi calling is enabled. Any update on this?