3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

• 
  Ross Garrick (@rgarrick_KTID) reported 6 seconds ago from Kilmarnock, Scotland

  @ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

• 
  Samantha Jane 🌕 (@sammiejane_9) reported 39 seconds ago from Galston, Scotland

  @ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

• 
  Bobby Bumstead (@BumsteadBobby) reported 52 seconds ago from Ardeer Square, Scotland

  @soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network

• 
  Carrie Munky (@carriemunky79) reported 6 minutes ago from Newmilns, Scotland

  It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

• 
  Lynn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LynnMcMillan123) reported 11 minutes ago from Kilmarnock, Scotland

  Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼

• 
  Shaun Wilson (@ShaunW1993) reported 11 minutes ago from Stevenston, Scotland

  @ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.

• 
  weeyin13(JenJen) (@weeyin13) reported 15 minutes ago from Troon, Scotland

  @ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭

• 
  vivianne sutherland (@missviv_s) reported 17 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

• 
  lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@luluphooey) reported 18 minutes ago from Troon, Scotland

  @ThreeUK the 4G service in glasgow is terrible

• 
  Ross Garrick (@rgarrick_KTID) reported 20 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

• 
  Ross Garrick (@rgarrick_KTID) reported 25 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

• 
  Kirsty Macgregor (@macdivaofficial) reported 25 minutes ago from Irvine, Scotland

  @ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

• 
  weeyin13(JenJen) (@weeyin13) reported 35 minutes ago from Troon, Scotland

  @ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks

• 
  Angela McTaggart (@AngelaMcT_0510) reported 43 minutes ago from Mossblown, Scotland

  @ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

• 
  Robert Jelley (@boab400) reported 44 minutes ago from Ayrshire, Scotland

  So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

• 
  Carl. (@TisMeCarl) reported 46 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

• 
  Brian Davidson (@stumpyuk6) reported 48 minutes ago from Kilmarnock, Scotland

  @ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

• 
  Chris Coombs (@CoombsieUK) reported 54 minutes ago from Kilwinning, Scotland

  @ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment

• 
  Ross Kilpatrick (@RossKilpatrick5) reported 59 minutes ago from Irvine, Scotland

  @BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sgoldswo (@sgoldswo) reported 5 minutes ago

  @ThreeUK why doesn’t your Wifi network Three_Wifi work on the Elizabeth line stations at Liverpool Street and Whitechapel? It works at tube stations including Moorgate on the northern line, so it feels like this is a local issue on those platforms.

• 
  Heather (@Heather99195844) reported 6 minutes ago

  @ThreeUKSupport been trying to get help from you for weeks now. The coverage your giving me is really poor, my device is over heating. Please can someone called as I've left messages, chats and my availability and yet no one calls.

• 
  Linda Black (@Noseyoldbisum) reported 7 minutes ago

  @ThreeUKSupport So fed up with being fobbed off,cut off & blatantly lied to by a customer service team in India who don't seem to be able to help people other than to 'escalate' your already 3 times escalated case to the 'TEAM' who are uncontactable. OFCOM next..watch this space!

• 
  Daniel Rogers (@DanRogersss) reported 12 minutes ago

  @ThreeUK @ThreeUKSupport could be the worst network available. Three Presale for tickets. Told to download app. Did that. 9am comes, no code on app. Nothing. Useless.

• 
  Emma winstanley (@BracegirdleEmma) reported 13 minutes ago

  @ThreeUKSupport can someone help with pre sale codes please I've waited days for this been told several times to wait till this morning and it will be on the app and still nothing. Its not this difficult on o2!

• 
  bighez (@bighez500) reported 14 minutes ago

  @ThreeUK Why is it that since moving to a sim only deal, my data signal has been absolutely atrocious ??

• 
  Tony (@welshtony1) reported 19 minutes ago

  @BlueWright @ThreeUKSupport Yep I'm having the same issues for the past few hours. Downdetector also has lots of reports yet Three say nothing is wrong

• 
  ShadowBakura_ [Cal] (@ShadowBakura_) reported 20 minutes ago

  @ThreeUKSupport It literally just says to contact the support team this being you guys

• 
  Little Lion Girl (@GemmaWh84298627) reported 21 minutes ago

  @ThreeUKSupport Google don't seem to feel there is a rush to fix it. Just that their engineers are investigating a fix as it is affecting more than just me. Three taking no ownership of the issue as it's clearly a Google issue...but I have a contract with Three and I pay Three not Google.

• 
  luca (@lucadlmaio) reported 25 minutes ago

  @ThreeUK hi just wondering what the reason is this week for poor service in Westcliff SS0? Been an ongoing problem for ages now, at least I am changing networks when my contract ends un November, anyone else with Three should run a mile soon as they can