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3 (Three) outages and service status in Prestwick, Scotland

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • TisMeCarl
    Carl. (@TisMeCarl) reported from Ayrshire, Scotland

    @ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

  • rgarrick_KTID
    Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland

    @ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

  • sammiejane_9
    Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland

    @ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

  • boab400
    Robert Jelley (@boab400) reported from Ayrshire, Scotland

    So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

  • LynnMcMillan123
    Lynn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LynnMcMillan123) reported from Kilmarnock, Scotland

    Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼

  • AngelaMcT_0510
    Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland

    @ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

  • ShaunW1993
    Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland

    @ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.

  • weeyin13
    weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭

  • rgarrick_KTID
    Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland

    @ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

  • weeyin13
    weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks

  • carriemunky79
    Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

  • CoombsieUK
    Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment

  • RossKilpatrick5
    Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    @BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport

  • stumpyuk6
    Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland

    @ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

  • BumsteadBobby
    Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland

    @soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network

  • missviv_s
    vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland

    @ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

  • rgarrick_KTID
    Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland

    @ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

  • luluphooey
    lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@luluphooey) reported from Troon, Scotland

    @ThreeUK the 4G service in glasgow is terrible

  • macdivaofficial
    Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland

    @ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • axtumnbreeze
    chey (@axtumnbreeze) reported

    I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

  • LajomC
    Mike (@LajomC) reported

    Hello. I'm currently a Three customer. I bought a physical SIM card the US. The SIM card is activated and registered with T-Mobile. after doing research myself it appears that the VoLTE provision is switched off on your end. Please advise and help me @ThreeUKSupport

  • ZanwarSwapnil
    Swapnil Zanwar (@ZanwarSwapnil) reported

    @ThreeUKSupport from last few weeks I am facing a lot issues with home broadband. Internet connection keeps getting lost and surprisingly I am having three SIM card and internet works fine on cellphone

  • punt_sharon
    Sharon Lewis (@punt_sharon) reported

    @ThreeUKSupport Please advice who I contact regarding signal failure it has been ridiculous for a week I swear I will sue you for incompetency and stress Please advice who my solicitor rights to Because under the consumer act I am entitled to a good service or compo

  • jamescookdev
    Cookie (@jamescookdev) reported

    Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

  • ImmaStar26
    xXx (@ImmaStar26) reported

    @ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.

  • MicroManager45
    micro manager. (@MicroManager45) reported

    Can you confirm network issues, I have no phone, no broadband day 2 I'll cancel both if I hear nothing back @ThreeUKSupport

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    I think next time I’m arranging an upgrade of my mobile phone contract before I commit to a new one with @ThreeUK I will check which courier company they’re using for the delivery. If it’s @dpduk_ I will probably look elsewhere after the issues the last 2 times.

  • MissFeyi
    fèyí 𖤓 ° ⋆.ೃ࿔*:・𓂃⋆。˚ ◌𓈒𖡼 (@MissFeyi) reported

    I have no service @ThreeUK