3 (Three) outages and service status in Prestwick, Scotland
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland@ThreeUK signal is terrible ๐ซ๐ซ๐ซ๐ซ๐ซ been trying to pay my phone bill for ages !
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe ยฃ33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Samantha Jane ๐ (@sammiejane_9) reported from Galston, Scotland@ThreeUKSupport Itโs been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldnโt cope with demand. I get the upgrades but 12 months of issues Iโm afraid Iโve had enough.
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Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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lucy mcghee ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ช๐บ (@luluphooey) reported from Troon, Scotland@ThreeUK the 4G service in glasgow is terrible
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland@BBCNews I didnโt get it, perhaps itโs a network issue? @ThreeUK @ThreeUKSupport
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vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Carrie Munky (@carriemunky79) reported from Newmilns, ScotlandIt's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Robert Jelley (@boab400) reported from Ayrshire, ScotlandSo, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Lynn ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@LynnMcMillan123) reported from Kilmarnock, ScotlandThankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was ยฃ56 but you managed to get it down to ยฃ38 pm. Loyalty can pay ๐๐ผ
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails ๐ pace...which is really unusual ๐ค ๐ ๐ณ ๐ญ๐ญ
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Carl. (@TisMeCarl) reported from Ayrshire, Scotland@ThreeUKSupport Thatโs the first time Iโve gotten through to the UK ๐ฌ๐ง call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where theyโre helpful. This guy was a joke. So pissed off, got a PAC code.
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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Martin (@martinrue) reported@robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.
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Brett (@BrettOfTheSouth) reported45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport
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Paul Onky (@CGarboid) reported@ThreeUKSupport having big issues with people calling me. I canโt have issues as I have a crt-d (defibrillator) fitted and need my phone to be able to receive calls. Not receiving calls and 5g signal but I donโt get the calls.
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๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ Jade ๐ต๐ธ (@JadeThinksALot) reported@Threeuk can barely load up my bus ticket in the city centre never mind doubling the price of the Caffรจ Nero reward and expecting that to load up in time to purchase. If only companies focused on improving their services before taking away the perks.
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Stuart (@Stuart61838784) reported@ThreeUKSupport Contract finishes this year and we wonโt be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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Steve Lacey ๐ฅ (@stevelacey) reported@robj3d3 @ThreeUK Also you should consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK
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๐๐๐๐๐ ๐๐๐๐๐ (@P_L_M97) reported@ThreeUKSupport why is it when I have full signal nothing ever works on my phone ???? Your signal is appalling since merging with Vodafone sort it out Iโll be leaving when my contract is up
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Sean Redmond (@seanpaulguitar) reported@ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE