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3 (Three)

3 (Three) outages and service status in Prestwick, Scotland

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • weeyin13
    weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual πŸ€” πŸ˜• 😳 😭😭

  • luluphooey
    lucy mcghee 🏴󠁧󠁒󠁳󠁣󠁴󠁿πŸ‡ͺπŸ‡Ί (@luluphooey) reported from Troon, Scotland

    @ThreeUK the 4G service in glasgow is terrible

  • AngelaMcT_0510
    Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland

    @ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

  • CoombsieUK
    Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment

  • BumsteadBobby
    Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland

    @soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network

  • weeyin13
    weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks

  • ShaunW1993
    Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland

    @ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.

  • sammiejane_9
    Samantha Jane πŸŒ• (@sammiejane_9) reported from Galston, Scotland

    @ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

  • missviv_s
    vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland

    @ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

  • LynnMcMillan123
    Lynn 🏴󠁧󠁒󠁳󠁣󠁴󠁿 (@LynnMcMillan123) reported from Kilmarnock, Scotland

    Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was Β£56 but you managed to get it down to Β£38 pm. Loyalty can pay πŸ‘πŸΌ

  • boab400
    Robert Jelley (@boab400) reported from Ayrshire, Scotland

    So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

  • rgarrick_KTID
    Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland

    @ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

  • stumpyuk6
    Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland

    @ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

  • carriemunky79
    Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

  • rgarrick_KTID
    Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland

    @ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe Β£33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

  • RossKilpatrick5
    Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    @BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport

  • TisMeCarl
    Carl. (@TisMeCarl) reported from Ayrshire, Scotland

    @ThreeUKSupport That’s the first time I’ve gotten through to the UK πŸ‡¬πŸ‡§ call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

  • macdivaofficial
    Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland

    @ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

  • rgarrick_KTID
    Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland

    @ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    @ThreeUK why do I get calls everyday from +44 20 3504 5286 just one of the numbers asking me about if I’m satisfies with your network?

  • Vocsolo
    Vocsolo (@Vocsolo) reported

    @robj3d3 @ThreeUK Also, they cancel it if you’re inactive , so when you do get a physical sim and abroad, make sure to make some phone calls like once a month

  • helloitsolly
    Olly (@helloitsolly) reported

    @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

  • DJ58949
    D J (@DJ58949) reported

    @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

  • ImmaStar26
    xXx (@ImmaStar26) reported

    @ThreeUK I've been without service for 4 days. Every day since my service stopped, I've contacted support, and each time I've been told to "wait 7 days." If I'm being told that every single day, when exactly are those 7 days supposed to be up?

  • P_L_M97
    ππ€πˆπ†π„ π‹π„πŽππˆ (@P_L_M97) reported

    @ThreeUKSupport why is it when I have full signal nothing ever works on my phone ???? Your signal is appalling since merging with Vodafone sort it out I’ll be leaving when my contract is up

  • PavettRoy
    roy pavett (@PavettRoy) reported

    @ThreeUK bloody awful customer service from Three. I have an account in my name but phone is used by my daughter. I have given consent for them to ALWAYS speak to my daughter regarding account SIX times (4 this morning)....and STILL they keep asking for my permission....

  • Lynette_C
    Lynette Cone (@Lynette_C) reported

    @ThreeUK No advance notice of systems being down ALL WEEKEND, (can't even see an X post about it) so I'm now unable to purchase a Go Roam pass before I leave the UK on holiday. Not a happy Three customer.

  • NeddyOrNot
    Neddy (@NeddyOrNot) reported

    It should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?

  • demube
    Deborah Benady πŸ’™ (@demube) reported

    @ThreeUK Why is voicemail not working on my 3 account? Others tell me it is the same for them