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3 (Three)

3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • rgarrick_KTID
    Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland

    @ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

  • macdivaofficial
    Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland

    @ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

  • LynnMcMillan123
    Lynn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LynnMcMillan123) reported from Kilmarnock, Scotland

    Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼

  • ShaunW1993
    Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland

    @ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.

  • BumsteadBobby
    Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland

    @soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network

  • sammiejane_9
    Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland

    @ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

  • stumpyuk6
    Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland

    @ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

  • carriemunky79
    Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

  • missviv_s
    vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland

    @ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

  • AngelaMcT_0510
    Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland

    @ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

  • weeyin13
    weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks

  • boab400
    Robert Jelley (@boab400) reported from Ayrshire, Scotland

    So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

  • CoombsieUK
    Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland

    @ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment

  • luluphooey
    lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@luluphooey) reported from Troon, Scotland

    @ThreeUK the 4G service in glasgow is terrible

  • rgarrick_KTID
    Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland

    @ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

  • RossKilpatrick5
    Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    @BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport

  • rgarrick_KTID
    Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland

    @ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

  • weeyin13
    weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭

  • TisMeCarl
    Carl. (@TisMeCarl) reported from Ayrshire, Scotland

    @ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RoisinHxxx
    Roisin Hickey (@RoisinHxxx) reported

    @ThreeUKSupport hi I am having issue with my account can you please help

  • andyb8600
    andy berns (@andyb8600) reported

    I endured @ThreeUK for 9 years. Their UK service was terrible but their #feelathome service kinda made up for it. Now that’s gone I’ve left with three lines to @EE , Why didn’t I do that sooner, I can now get a signal. Why would anyone put up with @ThreeUK terrible coverage.

  • MarkClemens20
    Mark 🌳🔴 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇺🇦 (@MarkClemens20) reported

    @ThreeUK totally rubbish signal in the NG area today - no 3G or 4G! I’ve been a customer for years (2 phones) but I won’t be renewing when it’s up for renewal - fed up of all my mates etc doing anything they want on O2/EE while I look on. Has been this way for a while with 3

  • dfed111
    dFed (@dfed111) reported

    @ThreeUK hi three. What is the process of leaving the network? I can't get signal at work or at home so I am done at this stage.

  • Tua_92
    ☜TROPICAL_BOY🌺 (@Tua_92) reported

    @ThreeUK passing my account, that I’ve attempted to cancel several times coz they kept charging me after my contract finished, to a credit company for “overdue payments” is CRAZY!!! Then they say cancel it online but need text confirmation FROM A NUMBER I NO LONGER USE!!

  • Ca5p4r1990
    Casey Adams (@Ca5p4r1990) reported

    @ThreeUK Three are scammers, possibly the worst network ever.

  • TruckerNCFC
    Matty 🙋🏻‍♂️ (@TruckerNCFC) reported

    @ThreeUKSupport It’s various locations across Norfolk and Suffolk - sadly not just one postcode. I pay a lot of money for a service… which I don’t get. It really is frustrating when it’s daily

  • LuSchmoo
    Lu (@LuSchmoo) reported

    @jokeoil @ThreeUKSupport Hello, please add a photo description with a transcription of the text for me to work out what the text says and then I may be able to help in some ways. If I can’t, sending Apple support a direct message through Twitter might also be a good idea.

  • RachaelJ1984
    Rachael J (@RachaelJ1984) reported

    @ThreeUKSupport I received a managers call back ant that is what I was told... this was done by you customer relations team. I was told the next steps would be the ombudsman. From what I see your team are stealing phones from customers and charging them

  • RachaelJ1984
    Rachael J (@RachaelJ1984) reported

    @ThreeUKSupport @ThreeUK @dpd_uk I am actually disgusted with these companies. Last week I upgraded my phone the package came with no phone in the box I called and made a complaint again they sent out a package this time with a bottle of radox inside