3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mαятıи
(@marthewitt) reported
Well lost faith in the @o2 priority app and the @ThreeUK + what a load a crap
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matt young
(@mattyoung_) reported
@ThreeUKSupport Looping you in, Support because your main account is a brick wall. What's the news on the above?
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Gordon Turner
(@gordonturner71) reported
from
St Helens, England
@ThreeUKSupport Finally got onto the site with the code after your crap site crashed and bloody guess what??? Yes your right all presale tickets are gone for all locations with @ThreeUK @ThreeUKSupport so now I have to wait till Saturday and hopefully be one of the lucky ones. Useless
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Diane
(@Blondiedco) reported
@ThreeUKSupport Can you guarantee this isn't the policy, and that she's not going to be put through the same traumatic conversation again? It's taken a lot of strength to have this conversation already, she needs understanding and support, not told she needs to fork out for a contract.
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Chris Unknown
(@chrisunknown) reported
@ThreeUKSupport hi guys. How do I get help on a number porting issue. I just loved from a personal to a business contract and one of the numbers has not ported. I tried to change the number in the iPhone settings to the old number as instructed by your support but it wont save.
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chelsea
(@chelsduckw0rth) reported
@ThreeUKSupport network issues in bury? my phone hasn't worked at work for the last two days
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ann_w
(@ann_walkden) reported
@peterkay_co_uk Wasn’t just o2 it was @ThreeUK as well, got on at 12 pm after their site was down, and terrible seats left, should cancel all seats on re-sale and send their money back, @Pink released her tickets right and stopped touts accounts getting tickets by verifying the accounts
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Arron Scott Marshall
(@ArronSMarshall) reported
@ThreeUK please can you help? I am trying to generate a code for @peterkay_co_uk tickets - they are no longer in the rewards. Any ideas?
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Ash Dyche
(@Ash_Dyche) reported
@ThreeUK I have a family member that needs to change her billing date - the app doesn’t let her and customer service won’t do it - we are in a #CostOfLivingCrisis this is ridiculous!