3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prestwick, South Ayrshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
Phone | |
| Kilmarnock |
Internet | |
| Kilmarnock |
Internet | |
| Irvine |
Phone | |
| Irvine |
Phone | |
| Irvine |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ismail Alsaadi
(@alsaadiism936) reported
@ThreeUKSupport the network is down.. could you please check for my area L3
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m savage
(@msavage16071557) reported
@ThreeUKSupport Still no support. 5 days ago it was escalated to a manager to get the cancelation approved. Nothing since. 2 months without a network. Technical support have given up. How do i get help from Three and escalate this to someone who can actually help a customer
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Anita 💙
(@Neatamos) reported
@ThreeUKSupport I have raised a complaint and the update today is that there is no change in service so still no mobile coverage.
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PDB
(@therealpdb) reported
@ThreeUKSupport Thanks, but will this cancel my contract with three or will I still have to try and contact three customer services?
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Gorgon City
(@GorgonCity) reported
during the pandemic, @ThreeUK @ThreeUKSupport STOLE my phone number. my phone didn’t work for almost a year. they refused to help, yet still charged me every month, they’re still trying to get another £200 off me even though this has already cost me thousands. evil scum.
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🇺🇦 A s t r o D a v i d 🛰🌹💙
(@Astro_Dav) reported
@ThreeUK This is just an attempt at customer support on the cheap. You don’t want to pay for customer service agents, so just get the customers to help each other. 👎🏼👎🏼👎🏼
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Jemaine
(@reigningjem) reported
@ThreeUKSupport Hey Stephie, this is my point, I have tried and tried and tried. There is no point of contact in your company to help me. I have called and texted and as you can see my by last comment on marks post, i am always refused help. Even you are saying there’s no help👏 #fuckedover
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Jemaine
(@reigningjem) reported
@ThreeUKSupport So who can help me? I need an email, a name, a number of of someone, something at least, all I’m getting told is there’s no one to resolve my issue, there’s not even a complaints department. absolutely shocking treatment I have received…
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Jemaine
(@reigningjem) reported
@ThreeUKSupport What company doesn’t have complaints department or someone to take a my complaint seriously. Maybe @Ofcom can help me seeing as @ThreeUK is refusing to help a long standing customer.
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sweetsimple_krafts
(@Sweetafghani10) reported
@ThreeUKSupport please someone dm me as your so called reliable broadband is not working the 3rd day now saying no conncection i have restarted and all.. why am i paying then?? #threebroadband #notonpar