3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BHARATKUMAR
(@bkpatel81) reported
@ThreeUK How come there is not any grace period to cancel the contract ??? I went into store to cancel contract within an hour of renewal contract. My new contract not even start but cannot cancel 😠 I am really disappointed with service. Never recommend 3 mobile to anyone.
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peter chamberlain
(@Pdc1956Peter) reported
Well that's a first for me. Just had to send copies of my GP & Hospital docs to @ThreeUK because I needed help with a small debt, & they demand proof I have depression, anxiety & cancer. Caveat emptor if thinking of getting a phone or broadband.
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MrMtL
(@MartinLamprell) reported
@ThreeUKSupport absolutely shocking mobile data coverage. Sick to death of it now. Customer service is just as bad
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🇬🇧David Bullivant🇬🇧
(@SmurfStilts) reported
@ThreeUKSupport Yes same postcode and it was fine for a couple of weeks and then it's started again. Problem is I can't login to anything because it needs to send a recieve data for playstaion and xbox etc. What I've noticed is if my download exceeds 500mb my upload is 0
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James Kirton
(@kirton10) reported
@ThreeUK please can you have a member of senior management contact me. Having no joy with the current people. Diabolical service
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Kevin Vigrass
(@KevinVigrass1) reported
@ThreeUKSupport Payments would be sorted for my account, nothing re the credit for my wife and promised a call back to confirm my daughters account is zero. I was advised to cancel all direct debits which I have done
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john rowbottom
(@johnrowbottom) reported
@ThreeUK can you please help me with updating my surname on my account please?
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Eddie Bear
(@eddiebear78) reported
Hey @ThreeUK, this is your last chance to retain me as a customer. After nearly ten years, you've decided my tariff no longer exists and want to increase the cost by £10 a month. I've called and been into a shop but you don't seem that bothered. Over to you... #CustomerService
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ParisP
(@ParisP_xo) reported
@ThreeUK is the WORST network provider ever
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BHARATKUMAR
(@bkpatel81) reported
@ThreeUK I have renewed my contract yesterday via 3Mobile Hounslow store. Within an hour of renewal I went to store again to cancel contract as found better deal online. went into store on same day to cancel the contract but they said cannot cancel it. what kind of service is ?