3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

• 
  Lynn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LynnMcMillan123) reported 5 minutes ago from Kilmarnock, Scotland

  Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼

• 
  Carrie Munky (@carriemunky79) reported 12 minutes ago from Newmilns, Scotland

  It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

• 
  Ross Garrick (@rgarrick_KTID) reported 13 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

• 
  Robert Jelley (@boab400) reported 16 minutes ago from Ayrshire, Scotland

  So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

• 
  Angela McTaggart (@AngelaMcT_0510) reported 16 minutes ago from Mossblown, Scotland

  @ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

• 
  vivianne sutherland (@missviv_s) reported 17 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

• 
  Ross Garrick (@rgarrick_KTID) reported 18 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

• 
  weeyin13(JenJen) (@weeyin13) reported 19 minutes ago from Troon, Scotland

  @ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks

• 
  Bobby Bumstead (@BumsteadBobby) reported 19 minutes ago from Ardeer Square, Scotland

  @soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network

• 
  Shaun Wilson (@ShaunW1993) reported 28 minutes ago from Stevenston, Scotland

  @ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.

• 
  Ross Kilpatrick (@RossKilpatrick5) reported 29 minutes ago from Irvine, Scotland

  @BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport

• 
  Brian Davidson (@stumpyuk6) reported 35 minutes ago from Kilmarnock, Scotland

  @ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

• 
  lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@luluphooey) reported 37 minutes ago from Troon, Scotland

  @ThreeUK the 4G service in glasgow is terrible

• 
  Carl. (@TisMeCarl) reported 37 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

• 
  Ross Garrick (@rgarrick_KTID) reported 43 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

• 
  Kirsty Macgregor (@macdivaofficial) reported 47 minutes ago from Irvine, Scotland

  @ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

• 
  Chris Coombs (@CoombsieUK) reported 54 minutes ago from Kilwinning, Scotland

  @ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment

• 
  Samantha Jane 🌕 (@sammiejane_9) reported 55 minutes ago from Galston, Scotland

  @ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

• 
  weeyin13(JenJen) (@weeyin13) reported 55 minutes ago from Troon, Scotland

  @ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roisin Carr (@roisinecarr) reported 3 minutes ago

  @ThreeUKSupport I just updated the app. Not been a problem until now I just want to log in to check my subscriptions that on paid via my phone.

• 
  ZeeZeeBoom ♿️🏳️‍🌈🧶🇪🇺🇫🇷💖💜💙 (@ZeeZeeBoomHM) reported 3 minutes ago

  @ThreeUKSupport It’s entirely fair as I’ve been trying to get this fixed since 27th March and you are making me go around in circles. Why can’t you send me a verification process via DM? Other companies have implemented this system. Why is it so difficult to get you to help a loyal customer?

• 
  ZeeZeeBoom ♿️🏳️‍🌈🧶🇪🇺🇫🇷💖💜💙 (@ZeeZeeBoomHM) reported 3 minutes ago

  @ThreeUK Any chance I can get your help with this issue? I’m tired of chasing you.

• 
  Liam Willitts (@liamwillitts) reported 6 minutes ago

  @ThreeUKSupport someone has fraudulently opened an account with my address. Can’t get through to speak to anybody. Help!

• 
  Catherine Mayer (@catherine_mayer) reported 10 minutes ago

  Has anyone had particularly good or bad experiences with @ThreeUK? They're offering cheaper deals than @O2

• 
  Freedom of Speech (@Freedom84743108) reported 10 minutes ago

  @ThreeUKSupport Thank you for your reply but if this number is active from your network why can you not disconnect it by not doing so is helping crime being committed?

• 
  Liam Willitts (@liamwillitts) reported 12 minutes ago

  @ThreeUKSupport My full address. But the name is wrong, and that person has never lived here

• 
  FFSYTHO?! (@FFSYTHO) reported 12 minutes ago

  @ThreeUKSupport @abbybbyx This is the information my insurance company require •Proof of Usage - Document from Network Provider showing usage dates (must contain IMEI number) •Proof of Barring - Document from Network Provider showing date device barred Please advise !!! 🤬🤬🤬

• 
  J D M (@regdaviesmorgan) reported 13 minutes ago

  @ThreeUKSupport Tried the text . Not working your end

• 
  Ben Hughes (@perks_ginger) reported 13 minutes ago

  @ThreeUKSupport Hi Rhiannon, no, there was no follow up offered. I have had to contact support four times in the last month to try and get this whole thing sorted.