3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris 🎵he’s our number 2️⃣3️⃣🎵
(@bridyid5) reported
@ThreeUKSupport No. You have lost it. You never did the transfer correctly. I’ve got the evidence in the live chat. Luckily @SkyUK @SkyHelpTeam are cleaning up your mess for us and can get this list number back.
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Unwanted Life
(@UnwantedLife_Me) reported
@ThreeUKSupport I have a pay as you go sim, but as I said, I'm a potent new customer. You're the only network that operates on a 5G bandwidth that's compatible with my phone, but before I can make the permanent switch, I need you to answer my questions
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Shash
(@shash_____) reported
@ThreeUKSupport @EE would never
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Trina Hodges
(@twistedtrina) reported
@ThreeUKSupport are there any network issues? No phone or Internet and I was stranded with a flat tyre and couldn't use my phone
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Tristan Gough
(@TristanGough1) reported
@ThreeUKSupport Yes I’ve been refunded but it took 2 weeks to get the refund the first time round which has caused me money problems which I’m still suffering with now if it didn’t cost so much I would’ve cancelled my contract with you I couldn’t be less happy with your service to be honest
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Shena Chilvers
(@shena_chilvers) reported
@ThreeUK just had the worst customer service from Swapnil in India, who told me just because I was the customer didn’t make me God! Called as a business user we were informed unlimited data would continue in EU when we travelled. Now we are being charged! No add ons to upgrade!
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Chris 🎵he’s our number 2️⃣3️⃣🎵
(@bridyid5) reported
@ThreeUKSupport Nope. Nothing. Then you ended the 132 minute live chat conversation without a solution. This could have been a 10 minute phone call, but that’s impossible with Three. Like I said, @SkyHelpTeam are sorting your mess out. BEWARE OF THREE MOBILE.
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Shash
(@shash_____) reported
@ThreeUKSupport Oh mark, I'd love you to help. But you can't you work for 3!!! Got promised headphones 2 years ago. Never came. Got promised reduced tariff this year. Snuck it back up after 6 months. I would like my headphones and my reduced tariff
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John barry
(@Barryj64) reported
@ThreeUKSupport That's what I'm waiting for. The battery was fully charged pre trouble so taking a while to fo down
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Paul Riley
(@gibluap) reported
@ThreeUKSupport 0.12 Down 0.12 up when it is working, spent more time offline today than on. 1 week credit whilst you fix the mast dont help me much, ordered an O2 sim as their mast is 300 yards away. Will still have to pay for your crap for 6 months.