3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

• 
  Robert Jelley (@boab400) reported 1 minute ago from Ayrshire, Scotland

  So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

• 
  vivianne sutherland (@missviv_s) reported 4 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

• 
  Lynn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LynnMcMillan123) reported 7 minutes ago from Kilmarnock, Scotland

  Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼

• 
  Ross Kilpatrick (@RossKilpatrick5) reported 18 minutes ago from Irvine, Scotland

  @BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport

• 
  Bobby Bumstead (@BumsteadBobby) reported 20 minutes ago from Ardeer Square, Scotland

  @soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network

• 
  Carrie Munky (@carriemunky79) reported 24 minutes ago from Newmilns, Scotland

  It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

• 
  Chris Coombs (@CoombsieUK) reported 27 minutes ago from Kilwinning, Scotland

  @ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment

• 
  Carl. (@TisMeCarl) reported 28 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

• 
  weeyin13(JenJen) (@weeyin13) reported 30 minutes ago from Troon, Scotland

  @ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks

• 
  Ross Garrick (@rgarrick_KTID) reported 31 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

• 
  Shaun Wilson (@ShaunW1993) reported 32 minutes ago from Stevenston, Scotland

  @ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.

• 
  Brian Davidson (@stumpyuk6) reported 34 minutes ago from Kilmarnock, Scotland

  @ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

• 
  lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@luluphooey) reported 35 minutes ago from Troon, Scotland

  @ThreeUK the 4G service in glasgow is terrible

• 
  Ross Garrick (@rgarrick_KTID) reported 40 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

• 
  Angela McTaggart (@AngelaMcT_0510) reported 46 minutes ago from Mossblown, Scotland

  @ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

• 
  Ross Garrick (@rgarrick_KTID) reported 51 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

• 
  Samantha Jane 🌕 (@sammiejane_9) reported 56 minutes ago from Galston, Scotland

  @ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

• 
  Kirsty Macgregor (@macdivaofficial) reported 58 minutes ago from Irvine, Scotland

  @ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

• 
  weeyin13(JenJen) (@weeyin13) reported 59 minutes ago from Troon, Scotland

  @ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  northwigan 🇺🇦 (@norfwigan) reported 6 minutes ago

  @ThreeUKSupport Yes I still have no signal. And no, I’m using hyperoptic wifi.

• 
  Larzan (@LarnerMike) reported 9 minutes ago

  @ThreeUKSupport Afternoon, I've been trying to get a PAC code for a PAYG sim - I texted on Friday PM & I was told via live chat that a text would be sent (this was after getting a text saying there was an issue) but nothing has come through. Is this anything you can help with?

• 
  Aaron Golightly 🏳️‍🌈 (@Aaron_Golightly) reported 9 minutes ago

  Three years with @ThreeUK and not a day without a signal. Moved to @O2 last weekend and I’ve not had a full day with signal, and same tariff is significantly more expensive.#buyersremorse

• 
  northwigan 🇺🇦 (@norfwigan) reported 11 minutes ago

  @ThreeUK Hi, my phone isn’t connecting to your network and is telling me that an update is required in order to do so. However, no update is available. As a result I don’t have any signal or mobile data. Please advise.

• 
  Jessica Steel (@Jessica33055117) reported 12 minutes ago

  @ThreeUKSupport why aren't you replying? three has terrible customer service, I'm getting no help at all with my issues

• 
  Sorriso (@suzanne_000) reported 13 minutes ago

  @ThreeUK I have looked at my bank statements this evening.3 are taking three payments each month from my bank account. Why is this. Pls help

• 
  Dr Doxa! (@Zealous002) reported 18 minutes ago

  Anybody experiencing very poor speeds from @ThreeUK lately?

• 
  አርሴማ (@myarchives00) reported 24 minutes ago

  @ThreeUKSupport Yes I did, spoke to two different people: Manzar and Moiez Shaikh and my complaint number was : 3248 7667. I was told verbatim that bills raised in error can’t be cancelled at all by anybody even if I flagged it before you take the payment.

• 
  Caroline Brown (@JoywrightsCaro) reported 26 minutes ago

  @ThreeUK do I have to go to Offcom to get any customer support? So far 9 phone calls in which I've (eventually) navigated to talking to a customer support person to be left hanging for 20+ minutes with no answer, and an online chat ended with 'sorry we have no CS available '

• 
  DefCANS1 (@duffyj1987) reported 35 minutes ago

  Hey @ThreeUK why is your signal so sh*t?