3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prestwick, South Ayrshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Irvine, Troon, Saltcoats and Kilmarnock.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Lynn 🏴 (@LynnMcMillan123) reported from Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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lucy mcghee 🏴🇪🇺 (@luluphooey) reported from Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Robert Jelley (@boab400) reported from Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Carl. (@TisMeCarl) reported from Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Carrie Munky (@carriemunky79) reported from Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Richards (@DWRICHARDS) reported
@ThreeUKSupport @ThreeUK am wondering whether the merger with @VodafoneUK is responsible for most of a day last week with no phone service and, today, virtually no mobile broadband service in the EC4Y area. The mobile broadband router is usually pretty good but not today!
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Emily Sheehan (@sheehan190393) reported
@ThreeUK my service and 4/5G keep cutting out. I can only make calls intermittently and 4/5G isn’t working at all!?
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Amanda 🇺🇦 🇮🇪 👀 🇬🇧 (@themoonweaver) reported
@ThreeUKSupport What is happening about fixing the network? 2 full days I've not been able to work or even phone someone. Im disabled and being cut off like this is scary and unacceptable. Thanks
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Lee (@Leex2782) reported
@ThreeUK Is there issues with mobile data my phone is ok but my other half cannot use mobile data even though she has 1gb on her allowance we are both in the same location I can use fine she can only receive text and calls
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Iffy (@lockdowneventz) reported
@ThreeUK Useless customer agent , social Media agents and worst possible network in uk
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Iffy (@lockdowneventz) reported
@ThreeUK Pathetic service
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Nitin Sapru (@nitinsapru) reported
@ThreeUK @ThreeUKSupport I am still facing issues with network completely dropping off suddenly.
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kerry vye (@kezza1452) reported
@ThreeUKSupport my son is currently in Greece & his phone is very limited. He has added on a go roam with nothing changed. We have email confirmation of buying it. We’ve tried everything that has been said in support & community pages. Please help 🤞🏻
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Simon Winstanley (@Winclouduk) reported
@ThreeUKSupport is there issues in the me1 area? My landline goes down but then also three does too?
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Katie-Louise (@bluekatie25) reported
@ThreeUKSupport They’ve told me there will be a resolution by Friday and to phone back again to see what the outcome is. They have also just tried telling me I need to go back to store for them to deal with it when the store told me there’s nothing they can do