3 (Three) outages and service status in Prestwick, Scotland
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- 3 (Three) generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Lynn 🏴 (@LynnMcMillan123) reported from Kilmarnock, ScotlandThankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Robert Jelley (@boab400) reported from Ayrshire, ScotlandSo, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Carl. (@TisMeCarl) reported from Ayrshire, Scotland@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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lucy mcghee 🏴🇪🇺 (@luluphooey) reported from Troon, Scotland@ThreeUK the 4G service in glasgow is terrible
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Carrie Munky (@carriemunky79) reported from Newmilns, ScotlandIt's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely
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Crypto93 (@futralph) reported@threeuk @ThreeUKSupport fix your damn haven’t been able to top up for other a week and I’m out of data. What a joke!
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.
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The K-League Kilt (@kleague_kilt) reported@ThreeUKSupport ur home broadband service in South Lanarkshire has been woefully unacceptable for almost a month as has your attempts at "customer service". Definitely pulling the plug on my contract as soon as possible.
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
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Andy 🇬🇧 🇺🇦 (@Andy2sn) reportedJoined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good
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ShadowBakura_ [Cal] (@ShadowBakura_) reported@ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?
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Barry B. (@basherdrummer) reported@ThreeUKSupport 2 weeks ago I returned from China, having visited 9 city’s in 4 months, not once did I ever lose phone signal with my Chinese network provider - yet here I am on a train from Kent to London with my @ThreeUK signal dropping out! This useless bloody country!! 😡😡
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David #RejoinEU #FBPE (@MollieCoin) reported@ThreeUKSupport When people call me and I dont answer, my phone goes to answerphone, where they are greeted by a woman call Jan. I am a man called Darren. I have tried to re-record, tried instant chat & called in a Three store, nobody can help. Can you PLEASE!
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Andrew King (@AndrewK96188346) reported@ThreeUK Your internet is dog **** your customer service is even worse you offer lies an false promises