3 (Three) outages and service status in Prestwick, Scotland
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Carl. (@TisMeCarl) reported from Ayrshire, Scotland@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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lucy mcghee 🏴🇪🇺 (@luluphooey) reported from Troon, Scotland@ThreeUK the 4G service in glasgow is terrible
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Robert Jelley (@boab400) reported from Ayrshire, ScotlandSo, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Lynn 🏴 (@LynnMcMillan123) reported from Kilmarnock, ScotlandThankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Carrie Munky (@carriemunky79) reported from Newmilns, ScotlandIt's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Agutter (@AgutterMichael) reported@ThreeUKSupport please look into issues in S45 8JF area. No internet on data at all.
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Ali Gaines (@aligaines1410) reportedOnce again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!
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Jakson (@Jakson_DJ_) reported@ThreeUKSupport I’m currently in Thailand and my three sim has stopped working. I can’t receive any messages. When I go to login on my online account it wants me to give an access code sent via text. Is there an option to gain access to my account via Email/password only
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Crocidolite (@Crocidolite11) reported£15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.
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Alan Burley (@mavishier) reported@ThreeUK - as a valued customer of three since day I - I am totally brassed off with the internet signal in Grimsby and Cleethorpes. Outside of home I have no internet - so effectively I am paying money for nothing
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ES (@ewa_swital16945) reported@ThreeUK I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable fraud!
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NN (@NoveNight) reported@ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?
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Natalie ❤️ (@boydie123) reported@ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Placebob (@Placebob2) reported@mavishier @ThreeUK Yeah ive been with them a lot of years hoping joining with Vodafone would help but not so far