3 (Three) outages and service status in Prestwick, Scotland

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

• 
  Bobby Bumstead (@BumsteadBobby) reported 18 seconds ago from Ardeer Square, Scotland

  @soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network

• 
  weeyin13(JenJen) (@weeyin13) reported 6 minutes ago from Troon, Scotland

  @ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭

• 
  weeyin13(JenJen) (@weeyin13) reported 7 minutes ago from Troon, Scotland

  @ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks

• 
  Carrie Munky (@carriemunky79) reported 9 minutes ago from Newmilns, Scotland

  It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

• 
  Ross Garrick (@rgarrick_KTID) reported 10 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

• 
  Carl. (@TisMeCarl) reported 11 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

• 
  Ross Garrick (@rgarrick_KTID) reported 15 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

• 
  Shaun Wilson (@ShaunW1993) reported 19 minutes ago from Stevenston, Scotland

  @ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.

• 
  Brian Davidson (@stumpyuk6) reported 25 minutes ago from Kilmarnock, Scotland

  @ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

• 
  lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@luluphooey) reported 25 minutes ago from Troon, Scotland

  @ThreeUK the 4G service in glasgow is terrible

• 
  Samantha Jane 🌕 (@sammiejane_9) reported 32 minutes ago from Galston, Scotland

  @ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

• 
  Robert Jelley (@boab400) reported 41 minutes ago from Ayrshire, Scotland

  So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

• 
  Angela McTaggart (@AngelaMcT_0510) reported 41 minutes ago from Mossblown, Scotland

  @ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

• 
  Lynn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LynnMcMillan123) reported 43 minutes ago from Kilmarnock, Scotland

  Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼

• 
  Ross Kilpatrick (@RossKilpatrick5) reported 48 minutes ago from Irvine, Scotland

  @BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport

• 
  Kirsty Macgregor (@macdivaofficial) reported 52 minutes ago from Irvine, Scotland

  @ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

• 
  vivianne sutherland (@missviv_s) reported 52 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

• 
  Ross Garrick (@rgarrick_KTID) reported 54 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

• 
  Chris Coombs (@CoombsieUK) reported 57 minutes ago from Kilwinning, Scotland

  @ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cookie (@jamescookdev) reported 42 seconds ago

  Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

• 
  Brett (@BrettOfTheSouth) reported 45 seconds ago

  45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport

• 
  MarkMark250 (@MarkMark250) reported 60 seconds ago

  @threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 5 minutes ago

  @ThreeUKSupport why is it when I have full signal nothing ever works on my phone ???? Your signal is appalling since merging with Vodafone sort it out I’ll be leaving when my contract is up

• 
  David (@princelawanii) reported 6 minutes ago

  Three Mobile, you frustrate me with how ****** the network has been over the past few weeks. @ThreeUK

• 
  graham k roberts (@k_n_gk1970) reported 8 minutes ago

  @ThreeUK dont bother with this company, if you have a device plan, if you set up agreements, you pay the agreement an dthe this months device plan online in one go, you still fail the agreement somehow and still owe last months bill, clown company, i was with them since 2008 gonna leave

• 
  chey (@axtumnbreeze) reported 8 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  CRoM (@romeocln) reported 9 minutes ago

  I moved from @ThreeUK to @O2 and nothing has improved on signal. Blind spots alll over the places. What I really don't get why you don't get anything on 4 antena bars? And could be anywhere in London

• 
  Gary Beckett (@garycbeckett) reported 15 minutes ago

  @ThreeUKSupport I have the serial number of a purchase but need the imei number is this possible please - your shop can not help me

• 
  Robin Cornelius (@robincornelius) reported 17 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data