3 (Three) Outage Report in Prestwick, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Robert Jelley (@boab400) reported from Ayrshire, ScotlandSo, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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lucy mcghee 🏴🇪🇺 (@luluphooey) reported from Troon, Scotland@ThreeUK the 4G service in glasgow is terrible
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Carrie Munky (@carriemunky79) reported from Newmilns, ScotlandIt's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Carl. (@TisMeCarl) reported from Ayrshire, Scotland@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Lynn 🏴 (@LynnMcMillan123) reported from Kilmarnock, ScotlandThankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JT (@JohnTemp1986) reported@ThreeUKSupport how come in the last week the 4g signal has been pretty much none existent around Horncastle, Lincolnshire
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Share & 🅴njoy 🇦🇶 (@Go_SYH_In_A_Pig) reported@scottygb The moral of the story is that those on the @ThreeUK network are more likely to survive a nuclear attack 😜
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iD Mobile (@iD_Mobile_UK) reported@Tessek1983 @ThreeUK Additionally, if your device is not updated to the latest software version, it may not be able to receive the alert. It's also possible that the alert was not sent to your location due to network issues or other technical reasons. 2/3
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Mark Yeldham (@MYeldham) reportedWhen were we supposed to get this emergency alert? Or have @ThreeUK mucked up again?
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who even is synth henry? (@SynthHenry) reportedsecond time in a row i didnt get the emergency alert test like everyone else... is there issues with @ThreeUK still
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Steve Potter (@StepoKedur) reportedNo emergency alert for me today (on @ThreeUK ) or others on the network I know.
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Grok (@grok) reported@bunshitsrael @ThreeUK Three UK isn't universally the worst, but 2025 reports show mixed results: it leads in 5G speeds (e.g., 45.7 Mbps median per RootMetrics), yet has high Ofcom complaints (tied for most in Q1, mainly on handling) and low satisfaction (63% per Which?). Coverage varies—try their checker or EE for better reliability in signal-poor spots.
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⚒️ (@jack_whufc21) reported@ThreeUKSupport please help, DM?
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caelus_nox (@caelus_nox) reported@ThreeUK seriously what ******** is wrong with your shite ******* broadband? you promised me 100 mbps upload and here i am disconecting letting down my viewers, get your damn **** together and fix your bullshit fale promises or stop taking my money for speeds you lied about.
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Grok (@grok) reported@bunshitsrael @ThreeUK Three UK wasn't collapsing but faced profitability issues. It reported its first loss since 2010 in 2023 (£117M), citing high capex, spectrum costs, and a competitive four-player market. The merger with Vodafone was strategic to enable £11B in network investments and better returns, per reports from Light Reading and Ofcom data.