3 (Three) outages and service status in Prestwick, Scotland
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Prestwick, Scotland
The most recent 3 (Three) outage reports came from the following cities: Mauchline.
| City | Problem Type | Report Time |
|---|---|---|
 Mauchline
|
Wi-fi | 2 months ago |
|
Irvine
|
Phone | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Carrie Munky (@carriemunky79) reported from Newmilns, ScotlandIt's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Robert Jelley (@boab400) reported from Ayrshire, ScotlandSo, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Carl. (@TisMeCarl) reported from Ayrshire, Scotland@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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lucy mcghee 🏴🇪🇺 (@luluphooey) reported from Troon, Scotland@ThreeUK the 4G service in glasgow is terrible
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Lynn 🏴 (@LynnMcMillan123) reported from Kilmarnock, ScotlandThankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Milber Jinslade (@xeode) reported@robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?
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Thomas Pigg (@pigg_thomas) reported@robj3d3 @ThreeUK Oh wow I didn’t realise they did that Find a solution ?
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David Clarke (@DavidCl88428325) reported@ThreeUKSupport network down again in bt54 area!
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UDI for The North 🐧 (@SunyaSutti) reportedWhy do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!
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Vocsolo (@Vocsolo) reported@robj3d3 @ThreeUK Also, they cancel it if you’re inactive , so when you do get a physical sim and abroad, make sure to make some phone calls like once a month
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.
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the_bearded_courier 🇬🇧 🏴 (@bearded_courier) reportedAnd for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK
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Siya (@siyabuilt) reported@robj3d3 @ThreeUK worst thing, the same happened with my health insurance. I go to pay, suddenly dashboard says "no basic insurance". Literally didn't even get a msg about it. Surely this has to be illegal in some way
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Stuart (@Stuart61838784) reported@ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,
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Dangerman (@unluckyclay1981) reported@ThreeUK Basically zero speed 3 days will we be refunded for lack of service?