3 (Three) outages and service status in Prestwick, Scotland
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- 3 (Three) generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Lynn 🏴 (@LynnMcMillan123) reported from Kilmarnock, ScotlandThankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Carl. (@TisMeCarl) reported from Ayrshire, Scotland@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Robert Jelley (@boab400) reported from Ayrshire, ScotlandSo, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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lucy mcghee 🏴🇪🇺 (@luluphooey) reported from Troon, Scotland@ThreeUK the 4G service in glasgow is terrible
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Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Carrie Munky (@carriemunky79) reported from Newmilns, ScotlandIt's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Giggsy (@DjGiggsy) reportedHey @threeuk, since you’ve teamed up with @Vodafone I thought my service would improve. If anything I get worse signal in places than I did before! What’s going on? Been a customer of yours since 2006, seriously looking at other options right now.
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Television David (@televisiondavid) reportedAnyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.
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David (@David0728499891) reported@ThreeUK Your network is getting worse dropping all the time and you want to charge more 7.3% you having a laugh. I will be leaving after 14 years of being with your company 😡
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Karl Austin (@KarlAustin) reportedWhat is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection
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Sue🦖🇮🇱💚🤍💜🏳️🌈Women, Life, Freedom (@eleonorasfalcon) reported.@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?
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Rob Welford (@rob_welford) reported@ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?
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AC Photography (@adrian83caveill) reported@ThreeUK absolutely disgraceful service, cancelled order due to fraud, despite everything the same as my last order! Now I have to wait 3 months! Complaint department can't actually answer questions or doesnt resolve anything! Disgusting service
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Empress’ (@IAmHerNp) reported@ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help
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Legmo2 (@Legmo_2) reported@ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!