3 (Three) Outage in Prestatyn, Denbighshire, Wales

@ThreeUKSupport Happens all over Rhyl indoors and out. Pretty much no signal for the most part. I've been reporting it year on year for the past two years and it's always "we are working on it"

@ThreeUK It would be nice to get a signal 📶 for you 4g around #Rhyl

@ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years

@ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area

@ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽

@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile

@ThreeUK what is wrong with service? My signal is intermittent all week, most days there is no service at all for hours, and barely 1 or 2 bars of HSDPA signal when active in the Wirral area. Calling 333 was no help, nor was the live chat. My phone and SIM are working well.

@ThreeUKSupport @irobot2018 And that's why I'm not a customer anymore.

@ThreeUKSupport Oh and I have the chat transcript saved with the transcript ID where the agent told me to just cancel the direct debit

@ThreeUKSupport I’ve spent probably 2-3 hours on the phone to your call centre being passed around agents trying to cancel and get a refund for what I have paid so far as I never received the router let alone used it. Now I’m being threatened with debt collectors

@ThreeUKSupport I ordered it right before lockdown but it was sent to the wrong address. Have been trying to cancel it ever since. Your call centre wasn’t taking calls for cancellations and the online chat told me to just cancel the direct debit and you’d contact me to sort it out

@maxkinson @virginmedia @ThreeUK Straw poll of Virgin Media Customer Service (lack of) Please retweet to get good representation

@ThreeUK any idea why my phone signal and 4g has dramatically dropped lately? Can barely load anything without WiFi and call quality is awful.

@ThreeUKSupport u've overcharged me and i'm not payin until u fix it. I can't get thru on ur chat so that's no help. Useless!

Stuck abroad with no data and @ThreeUK live chat has been down. No way to work until this is corrected. #questionable #mobilenetworks #serviceproviders #UKabroad

@ThreeUKSupport And how will they do that?? I have had to set up a new phone service due to you disconnecting me and your terrible customer support so how will they contact me?

@wroetoshaw @ChelseaFC @ThreeUK Which club do you support???