3 (Three) Outage in Prestatyn, Denbighshire, Wales

@ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years

@ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area

@ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽

@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile

@ThreeUK what is wrong with service? My signal is intermittent all week, most days there is no service at all for hours, and barely 1 or 2 bars of HSDPA signal when active in the Wirral area. Calling 333 was no help, nor was the live chat. My phone and SIM are working well.

@ThreeUKSupport That's a circular answer. I know there's no resolution because I'm still having poor signal, mislead about 5g, and fobbed off. Lack of resolution is not satisfactory. Your lack of internal escalation and self accountability is noted, and I will continue to share my anger here!

@ThreeUKSupport Call 2 - Phoned to complain and cancel if still refused a refund. Instead of assistance or even an apology I had an idiot repeatedly shove a new 2 year contract down my throat. I had to say no over 20 times to stop the sales pitch. 5 minutes of saying no to his stupid contract.

@ThreeUKSupport Fraudulent charges on my account. Was told there was no way to take things further. Call 1 - Refused any refund or assistance getting a refund from the scam company. Just transferred me to the fraudulent company's phone number - funny how scam companies never answer their phone.

@IAmMrAngry @ThreeUK @ThreeUKSupport Signals really bad in London,north east west and south. I’m a courier and every single day I have to hang up calls cause I lose connection and the people I’m talking to can’t hear me, I sound like a robot as well I’m told. I’ve been with them 10 years and it’s getting worse

@ThreeUKSupport Tried: restart phone; reset network settings; check/reset APN settings. It’s faster and more reliable roaming in Turkey! As a last resort a new SIM is being delivered.

@ThreeUK Your networks ******* shit.

@ThreeUKSupport I get these speeds consistently throughout the entire day, using an external cross-polarized antenna I bought to try and help the issue myself. Before I attached the antenna, speeds were even *worse*.

@ThreeUKSupport I have only tried using 3G instead of 4G when your customer support representatives over the phone have asked me to try doing so. Every time I have tried, speeds have only decreased.

@ThreeUKSupport That happens on both the 4G router *and* my phone, and I have tested it at different spots around the city centre with my phone, never able to get speeds higher than 10Mbps download. It's key to note that I also tested my phone 4G while in Edinburgh, and got 65Mbps download there

@ThreeUKSupport @M__Gatti @ThreeUKSupport Please stop advising victims of the ModoMobi scam to cancel their subscription. Unlike other #payforitscams this is NOT a subscription but a one off payment. It's taking advantage of a loophole in the rules. No need to send a STOP text. Please wake up!!