3 (Three) Outage Report in Portslade, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Portslade, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portslade, East Sussex, England
The most recent 3 (Three) outage reports came from the following cities: Hove, Haywards Heath, Lewes, Brighton, Burgess Hill, Lancing and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Internet | |
| Haywards Heath |
Total Blackout | |
| Lewes |
||
| Hove |
Internet | |
| Brighton |
Internet | |
| Burgess Hill |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Portslade, England
Latest outage, problems and issue reports in Portslade and nearby locations:
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Lisa
(@Tich500) reported
from
Worthing, England
Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Lou
(@LouWilde80) reported
from
Hove, England
@ThreeUK months and months of poor network, still no change. Haven't been able to call from the network in months. How do you plan on compensating your customers ?
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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Buxton The Red
(@BuxtonTheRed) reported
from
Brighton and Hove, England
@ThreeUKSupport Your colleagues on Web chat support have looked after me, but thanks for checking in. The fault was annoying but the service from chat got things sorted.
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Aaron
(@zeaaron) reported
from
Brighton and Hove, England
@ThreeUK ever since you did work near my house I have had awful signal for the next 2 weeks… Basically you sent a message saying there would be network issues for 2 days but it’s been the 2 weeks after too, fine everywhere else just issues near my home. Who do I contact?
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richi blennerhassett
(@eurocitizen) reported
from
Brighton and Hove, England
@ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport My phone works fine on the network
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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nebskii 🇪🇺🏳️🌈🐝
(@nebskii) reported
from
Brighton and Hove, England
@ThreeUKSupport Such a shame. Three were also different to the other networks when it came to uncapped data and your Roam Free marketing. Now you're as bad as the rest.
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Kurt Kiefer
(@k1rtk) reported
from
Brighton and Hove, England
@ThreeUK what’s wrong with the data network in the BN2 postcode? Got strong 4G signal but data network is all over the place!
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Forbes Coleman
(@ForbesProducer) reported
from
Brighton and Hove, England
@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport @cedmask 5 days without service with no end in sight!!!
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Robert Clough
(@RobertClough_) reported
@ThreeUK your app is down already. Maintenance work scheduled for tomorrow not today. Sort it out
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KB
(@CatfishKoko) reported
@ThreeUKSupport your home broadband connection has been the worst I’ve ever experienced. For months now connection in central London has been intermittent at best. Everyday it’s down. This never happened when I was with Relish. I would rather pay & just leave the contract now
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Damo
(@Original_Damo) reported
@ThreeUKSupport my connection has been awful for 5 days now, can't access anything. With once again after each time i call they give me no time on how long it will be down for!!
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Jack Rowand
(@rowandjack) reported
@ThreeUK Hi. I am 1 week into a 5G home broadband contract. It has been basically unusable for the last 3 days. Can I get an explanation of what the problem is with the network please? Or I'll have to cancel in the cooling off period.
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Jack Rowand
(@rowandjack) reported
@ThreeUK @SignaLtd This is unbelievable. You could at least acknowledge on your website that there is a problem so people don't drive themselves crazy trying to fix things at home! It's DNS server issues I think.
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g.s.t.r 2021
(@Gstr2021) reported
@jasjrkw @ThreeUKSupport It's down everywhere.. Abysmal poor network signal
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Jon Evans
(@jonprevans) reported
@ThreeUKSupport @MarkDavidParry Hi Three, do you, perhaps, think it would save you a lot of time to post the status of your network on your main webpage? Might save a lot of people time trying to fix it while you deal with it.
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Mac 🇬🇭 🇬🇧
(@TheMixMasterMac) reported
@ThreeUK So, as a loyal customer I'm offered 3UK broadband. I get my 2 yr contact, cancel my ISP and now 30 days later. NO DATA FOR 4 DAYS!! Zero Communication & when I call told to wait a day. It's now day 5!! Truly unimpressive. Back to tethering from my phone. Thanks 3!! 😡
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The Massage Lab
(@themassagelab) reported
@ThreeUKSupport No WiFi for 2 days (evening & night) in London. Surprisingly happening at the same time as offering an early contract renewal and upgrade(!) Not receiving a customer service text or email or SM message to forewarn customers is poor practice. Shame.