3 (Three) Outage Report in Portslade, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Portslade, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portslade, East Sussex, England
The most recent 3 (Three) outage reports came from the following cities: Hove, Haywards Heath, Lewes, Brighton, Burgess Hill, Lancing and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Internet | |
| Hove |
Internet | |
| Haywards Heath |
Total Blackout | |
| Lewes |
||
| Hove |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Portslade, England
Latest outage, problems and issue reports in Portslade and nearby locations:
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport My phone works fine on the network
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Andrew Robb
(@haggis767) reported
from
Hove, England
@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service
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david tewkesbury
(@dtewkesb) reported
from
Hove, England
@ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!
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Forbes Coleman
(@ForbesProducer) reported
from
Brighton and Hove, England
@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Rosa Ylä-Jussila
(@rosaisabella19) reported
from
Worthing, England
@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦
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Buxton The Red
(@BuxtonTheRed) reported
from
Brighton and Hove, England
@ThreeUKSupport Your colleagues on Web chat support have looked after me, but thanks for checking in. The fault was annoying but the service from chat got things sorted.
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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Lisa
(@Tich500) reported
from
Worthing, England
Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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RamraiderUK
(@ramraideruk) reported
@ThreeUKSupport It's a Samsung Galaxy S21. When I called your support (on 333) to get my PAC, I was told that there was a problem.
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Lily Jones Wong
(@lwong6053) reported
@ThreeUK - can you please explain why coverage with Three is so poor in city centre Leeds. I am hoping this tweet sends as the signal is always so poor!
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Harvey Longden
(@HarveyLongden) reported
@ThreeUK @ThreeUKSupport - who is Harry? I’ve done the above twice before, no response, no resolution…. ??????
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Neil
(@Shinobi_Neil) reported
Morning @ThreeUK . Why is the signal so poor in the Sully area, Vale Of Glamorgan at the moment? Almost zero signal when normally very very good.
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mike
(@mike10088783) reported
@LDNFootbalI @Footy_Headlines Why do we still have @ThreeUK as our sponsor? They didn’t stand by the team when they needed support
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CFC Dubliner™
(@Johnmc213) reported
@ThreeUK do us all a favour and do one , You never backed the club when the sanctions were there ,Your company are spineless bastards ..
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Jonathan 🇺🇦
(@GayToryJon) reported
@ThreeUKSupport Not particularly. Why is that whenever I complain about a poor service I yet told about an ongoing issue here? Perhaps the company should fix these ongoing issues.
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DJ JY
(@DJJY) reported
@PoseidonsDream7 @ThreeUKSupport @ThreeUK Same as me and your local three store will have it in stock too. still not processed my reverse upgrade request either. But it’s fine I will be leaving them when done. Worst service I’ve ever encountered
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Jonathan 🇺🇦
(@GayToryJon) reported
@ThreeUKSupport Yes, but currently a different part. I am working in FY1 6BP a couple of days a week, and whilst it shows 2 bars of a 4G signal I often can’t connect to things. Very poor
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Sam
(@bluesam2311) reported
joined @ThreeUKSupport just over 2 weeks ago, poor signal, messages not sending, contacted them many times to be told I’m 2 days past my 14 day cooling period, useless . How am I meant to run a business like this? Tried all the troubleshooting with a tech on the phone too . AVOID