3 (Three) outages and service status in Portslade, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Portslade, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Portslade, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portslade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 6: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Portslade, England
Latest outage, problems and issue reports in Portslade and nearby locations:
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kekrOM (@Omleviet13) reported from Saltdean, England@saltdeanra hi there I will like to know if I’m the only one having problems with phone signal with @ThreeUK this is insupportable to get problems like that once a month!!
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Steven (@clough69) reported from Brighton and Hove, England@ThreeUKSupport live chat not working on your website. Can someone help on here via DM?
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pete judge (@Petergibbons7) reported from Brighton and Hove, England@ThreeUK your website won’t let me cancel my data add on, just says ‘service unavailable’ finding it impossible to get through to someone on phone, just directs me to your app which also doesn’t work. Gonna cancel my contract if you charge me for this add on
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Mrs Puddings & Pies (@RosiePosieBTN) reported from Brighton and Hove, England@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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Kinky Chatter (@TapsLeftOpen) reported from Brighton and Hove, England@ThreeUKSupport Thanks for the interest and being keen to help! I’m home now, and I’ve got WiFi. Everything okay at my postcode 😊 Not going to kill someone today I guess 😂
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Heather Currie (@HeatherCurrie18) reported from Shoreham-by-Sea, England@ThreeUKSupport Is your app down or something I can’t get onto it to check my data
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SнеRlock 🕵🏻 (@SherlockyTweet) reported from Brighton and Hove, England@AmyFisherSA @ThreeUK It’s always like this.. I never have 4G switched on because it’s so awful. Other friends on Three say the same.
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Gemma Hentsch (@gemmahentsch) reported from The City of Brighton and Hove, EnglandFirst location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@ThreeUKSupport Just showing that your staff just said I won't have to pay any bills. Awesome. So free service from now on.
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Forbes Coleman (@ForbesProducer) reported from Brighton and Hove, England@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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SнеRlock 🕵🏻 (@SherlockyTweet) reported from Brighton and Hove, England@Paul_Doc @AmyFisherSA @ThreeUK I think they’re cutting costs with bandwidth. In a city with lots of users, you’re sharing limited bandwidth. The 3G network is less congested so ends up being faster. I wouldn’t mind if it was a temporary issue, but it’s been like this for 18 mths & seems to be getting worse.
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@Three_Is_Broken Like the idiot who said we will compensate you so you don't have to pay any bills... I'm still getting water, electric and @ThreeUK bills... Chat was logged and made public
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Bezzi Foley (@bezzi_foley) reported from Bolney, England@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Craig White (@CraigWhite10) reported from Peacehaven, England@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Craig White (@CraigWhite10) reported from Peacehaven, England@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@juderogers @ThreeUK Either your phone or simcard. Never the network
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Lou (@LouWilde80) reported from Hove, England@ThreeUK months and months of poor network, still no change. Haven't been able to call from the network in months. How do you plan on compensating your customers ?
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cl (@cheflaszlo) reported from Brighton and Hove, England@ThreeUKSupport Brighton town centre. slow internet all December. during busy "shopping" hours...games...festivals..etc. Marathon
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider
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Alison & Stephen (@Alisonc89529131) reported@ThreeUK bought 4 £15 data packs in store for hol in USA, your colleague says they start today although they are still sealed. I don’t need them for another 2wks and need them to last longer than 30days from today. Any other year I was told they didn’t start until inserted! Help
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Stephen Lycitt (@stephenlycitt) reported@ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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rawkingcoconutwater (@rawkingcoconut) reported@ThreeUK Why is your coverage strength on your signals so poor , people pay for 5g ans yet no service at all in central areas , are you scamming customers by selling a product you can’t offer , authorities should shut you down take action against your company
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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Richard Adams (@richardwadams) reported@paullewismoney It should be as easy to cancel as it is to sign up. My best example was @ThreeUKSupport. I had to print out a form and post it to them. A telecommunications company. It beggared belief. They of course denied ever receiving it.
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.