3 (Three) Outage Report in Portslade, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Portslade, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portslade, East Sussex, England
The most recent 3 (Three) outage reports came from the following cities: Lancing, Brighton, Henfield and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Portslade, England
Latest outage, problems and issue reports in Portslade and nearby locations:
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport this ongoing issue with signal dropping out constantly and slow internet is now beyond a joke. Day 4 now and still no resolve !!! #timeforachange
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport what is going on with @ThreeUK at the moment. I’ve had signal issues for over a week now !! Bn132hs and surrounding areas. This is not good up until an hour ago I had no bars and Iam having to connect to WiFi to tweet this !!! #enoughsenoughnow
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Andrew Robb
(@haggis767) reported
from
Hove, England
@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport My phone works fine on the network
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
@juderogers @ThreeUK Either your phone or simcard. Never the network
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Forbes Coleman
(@ForbesProducer) reported
from
Brighton and Hove, England
@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Rosa Ylä-Jussila
(@rosaisabella19) reported
from
Worthing, England
@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Lisa
(@Tich500) reported
from
Worthing, England
Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
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stuart wall
(@StuartWall34) reported
from
Worthing, England
@ThreeUKSupport why is my signal still playing up for the second day running, Iam unable to access the internet and phones running slow. The 3G and 4g keep dropping out.
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Jason Sensation
(@thekinaton) reported
from
Brighton and Hove, England
It's really not #real5g if your with @ThreeUK ... Only network to not offer usable 4g or Wificalling @Three_Is_Broken @Three_COO
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david tewkesbury
(@dtewkesb) reported
from
Hove, England
@ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ashlynn Bratton
(@BrattonAshlynn) reported
@ThreeUK my husband has been trying to obtain pac codes to leave - he has been on the phone for 45 mins - absolutely ridiculous- the most absurd customer service I have ever had the misfortune to encounter ! Try to hassle us back into a contract - so bad
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DisneyqueenUK
(@disneyqueenuk) reported
@ThreeUK network issues in London? I’m unable to use my phone. Absolutely no service on regent street near Liberty and also Mile End high street #nonetwork #threenetwork?
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Dave Kidd
(@dave_kidd) reported
@ThreeUKSupport Yeah I understand conversely, seems a shame all your UK mobile network competitors can offer a much better coverage than yourselves at a big event like that. Even sending a basic SMS was a problem. Having to tether off my mates phones or get WiFi from EE tent for days isn't ideal
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~ ginger ~
(@ThatGingeWitch) reported
like no offence @ThreeUK but if i don't want to give my number to someone i just say no.. why are your contact centre trying to sell me another contract under the pretence that women should have a fake number? I'm confused, help me out here..
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Ms EJG
(@MsEJT) reported
@ThreeUK Hey, my UK based stepson is visiting us in Spain & can’t connect to any network. You are his provider. How does he get onto a Spanish network & does he have to pay £2 per day to use his UK data? Help
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Steve Cosh
(@stevecosh) reported
@ThreeUK I can count and all I get back is “we can’t open the file” Three can’t open a jpeg and can’t open a pdf. Bloody lies, what company can’t open these files?? What they are doing is continuing to take my money for a service I cannot use. Thieves !!!
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Steve Barnard
(@SteveBarnard58) reported
@ThreeUK Ha ha this is a joke. Your customer service is completely crap. You have changed my plan after assuring me you wouldn’t, without either consulting me or even telling me. I’ve now lost my go roam deal and you haven’t bothered to respond to my complaint. Your fired
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Adam Crawford
(@AdzCrawford2003) reported
@ThreeUKSupport Please can you tell me what’s going on with the network at BA17DH. Speeds are very inconsistent and go up and down like a yo-yo. Brilliant everywhere else. To be honest, there is 5G really close by so I just gotta walk 2 mins up the road and I get 700mbps. (1/2)
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Amy Gill
(@blondie9250) reported
@VodafoneUK Your network was fine I was pointing out yours was available when @ThreeUK ‘s wasn’t
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Kenny MacDonald
(@KennethOaks) reported
@ThreeUK I’ve received a refund from H3G for £7.67 to my bank but I haven’t been a customer for years. I am with Smarty however. No letter/comms about this. Could it be a sign of fraud?