3 (Three) Outage Report in Portslade, East Sussex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Portslade, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Portslade, East Sussex, England
The most recent 3 (Three) outage reports came from the following cities: Worthing, Brighton, Henfield and Hove.
| City | Problem Type | Report Time |
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| Phone | ||
| Internet | ||
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| Internet | ||
| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Portslade, England
Latest outage, problems and issue reports in Portslade and nearby locations:
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@lillie_arghn @ThreeUK The compensation was letting me exit my contract without penalty.... a ten year customer of both phone and WiFi 🙃
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
Up And At Em...lots of work to do after @ThreeUK being down for the last 24hrs. No wait they are still down, 2 cups and a peace of string it is then.🤦
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
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Craig White
(@CraigWhite10) reported
from
Peacehaven, England
@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Lisa
(@Tich500) reported
from
Worthing, England
Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport My phone works fine on the network
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Andrew Robb
(@haggis767) reported
from
Hove, England
@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service
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richi blennerhassett
(@eurocitizen) reported
from
Brighton and Hove, England
@ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Heather Currie
(@HeatherCurrie18) reported
from
Shoreham-by-Sea, England
@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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Kurt Kiefer
(@k1rtk) reported
from
Brighton and Hove, England
@ThreeUK what’s wrong with the data network in the BN2 postcode? Got strong 4G signal but data network is all over the place!
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Buxton The Red
(@BuxtonTheRed) reported
from
Brighton and Hove, England
@ThreeUKSupport Your colleagues on Web chat support have looked after me, but thanks for checking in. The fault was annoying but the service from chat got things sorted.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
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Forbes Coleman
(@ForbesProducer) reported
from
Brighton and Hove, England
@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK sort it out.... No phone reception all day!! A whole day of work down the drain, with everything that's going on this not the time, not be unable to work, when you can! #three #recruitment
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Bezzi Foley
(@bezzi_foley) reported
from
Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Rosa Ylä-Jussila
(@rosaisabella19) reported
from
Worthing, England
@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lara Parizotto 🇧🇷🇬🇧🇪🇺
(@LaraCParizotto) reported
Is anyone else having the worst time with Three recently? Connection lost all the time? @ThreeUK
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John Reynolds
(@sillypaka) reported
@ThreeUKSupport All I’m saying is that #31# is not remembered in the call history. I don’t understand why the 3 Network doesn’t support 141 whereas Vodafone does
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Gabi
(@Gabi_Kaur) reported
@ThreeUKSupport 3 sent a text to choose a new plan, I did this + got a letter saying I am on another plan of a higher charge. Then as I rarely use 3 app, can't log on as the password rest don't work, then the 3 CS won't help as I can't recall my password, by this time my 14 days is over. :(
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John Reynolds
(@sillypaka) reported
@ThreeUKSupport Thanks. The problem is after using #31# that prefix is not remembered in the recent calls list and you have to redial the whole number
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adriano tarquini
(@adrianotarquin) reported
@ThreeUKSupport Yes and she going very rude so I said I am making a complaint. She hung up on me. Next few mins after that my phone dead. I have spoke to you guys 3 times today now and nothing you can do for me. I can not earn any money now from@my business. I been with c
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Helena
(@helculshaw) reported
@ThreeUK why is your 4G broadband so rubbish at the moment 😖 really not sure why we’re paying for a service that doesn’t work properly at all.
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Shabzsh
(@Shabzsh1) reported
@ThreeUKSupport I am done explaining. It's all of bedford as of yet. I have changed sims, I have received and activated new sim. I tried another sim in the phone too.. sim and phone both are not an issue. Issue is the network.
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Sarah
(@s4rahmorgan) reported
@ThreeUKSupport @ThreeUK awful customer service! Been waiting on the phone for nearly an hour for an issue to be resolved, that is the fault of the company, and just being messed around 😠 won’t be using your services again
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Kloud Kitt
(@KloudKitt) reported
@ThreeUKSupport Clearing the cache did nothing for the issues I am experiencing on browser. The button is still greyed out. However, the 2fa system is now working via the my3 app and I was able to log in.
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Kloud Kitt
(@KloudKitt) reported
@ThreeUKSupport I am still automatically logged in from my phone when connected to 4G. However the issues I'm experiencing come from trying to log in whilst on wifi or another device. The 2FA system that has been implemented does not work as the "enter" button is greyed out.