3 (Three) Outage Report in Porthcawl, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Porthcawl, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Porthcawl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Porthcawl, Bridgend county borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Porthcawl |
||
| Port Talbot |
Phone | |
| Maesteg |
Internet | |
| Tonypandy |
Phone | |
| Bridgend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Porthcawl, Wales
Latest outage, problems and issue reports in Porthcawl and nearby locations:
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stephen jones
(@PrinceOfGingers) reported
from
Aberavon, Wales
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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PJG
(@PJGil) reported
from
Pencoed, Wales
@ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok
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JR
(@J10RWE) reported
from
Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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AR
(@itzonlymee) reported
from
Bridgend, Wales
Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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louca dos gato
(@naatti_moraes) reported
Funny, @ThreeUKSupport charged me £135 for my bill this month and I have no idea why and it says 'first payment' even though I've been with them for almost 9 months now and my 5G didn't even work and the 4G is horrible 🙄🙄🙄🙄🙄 thank you @ThreeUK
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StarlightMcKenzie 💙
(@StarlightMcKenz) reported
@ThreeUK I order a phone and buy accessories. You send me a broken phone. Sienna on chat promises me a replacement, & to update my account to reflect that. Nowt. Spoke to help-line. Promises I'll have working phone in 24 hours (stayed in 2nd day). Nowt.
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Miles
(@miles527) reported
@ThreeUKSupport My question is a general one - is the mast in Portishead being upgraded to The Big Network Build project? I’ve been told this is the reason however there is nothing on the network status page.
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Ben Gerrard
(@SwootiestSweet) reported
@ThreeUK I appreciate that you are making the network better, which is great, but can you not do it in the middle of a ******* weekday. It's taking the ******* piss.
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Ellie Keegan
(@EllieKeegs) reported
@ThreeUKSupport @ThreeUK I have spoke to around 10+ different customer support agents in the last 3 weeks. Everyone tells me something different and just tells me different dates or amount for a refund I am expecting. This is the worst customer service I have ever received.
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INGA🐼✨
(@IngaRochelle) reported
So my mum tried to cancel her SIM only contract with @ThreeUK and these lot told her she has to pay £300 or get a new phone... and then the guy had the nerve to ask her if she wants another phone with a contract. Madness.
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Sean Wright
(@SeanWrightSec) reported
@0Bfkx @UK_Daniel_Card @ThreeUK They do have a valid point though (ignoring the FUD). There is a login link on that page, contact details, and worse they redirect from HTTPS to HTTP. A company the size of Three should know better.
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wikkamamma
(@wikkamamma) reported
@ThreeUKSupport The discount has not been applied. Called and texted and every time they confirmed it will be adjusted the following month. But never happened.
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cmooretweets
(@cmooretweetings) reported
@ThreeUK 'I've fixed your problem, but I would be so grateful if you could take the time to listen to these offers - As an existing customer, you have the opportunity to spend *COUGH COUGH* I mean SAVE money with these friend and family offers" - can you stop this please?
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Miles
(@miles527) reported
@ThreeUKSupport I haven’t been given any information on Twitter yet about this issue that’s the problem. I have also contacted Three CEO, COO and Executive Office 🤔🤨 The speeds in the evening are utterly appalling.