3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gill50
(@Gill_5050) reported
@ThreeUK I never win anything fingers crossed I win,som this time.
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Will hurt, dies.
(@theblacksmudge) reported
@ThreeUKSupport ordered something to the store but my name has changed few year ago but my ID still has my old name which means I couldn't pick up my package even with documents proving my name change. phoned customer service which were very good but gave different inconclusive answers
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Nadia Jamil
(@NJLahori) reported
@ThreeUK I have been struggling for THREE HOURS now, to set up the Mifi YOU advised me to get because YOU are having technical issues in the area i live. LIVE CHAT sends me to you tube videos and asks me to phone you, but no Human ever comes to the phone. At my wits end.Really bad service
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Gavin (MM1BXF) Nesbitt
(@m1bxf) reported
@ItinerantHam @ThreeUK What speeds do you see with that? 4G *should* still be reasonable, >10mbps, even at those signal levels.
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JERSEYS & SNEAKERS
(@Jibsman1) reported
You know threeUK are actually stupid for asking us to remove their logo?
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Wayne R[]berts 👌
(@wayne386) reported
@ThreeUKSupport Any known signal issues in OL8?
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Gatecrasher63
(@gatecrasher63) reported
@ThreeUK just got your 5G home hub on the £21 offer 4 days ago. Now I see I could have got half price for 6 months. Tell me I don't need to cancel and reapply to get that deal.
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James Martin
(@James_Manaman) reported
If youre thinking about joining @ThreeUK, don't. Better customer service than most, competitive prices, but the worst 4/5g reception I have ever experienced. How can #Stratford Station be a complete blindspot? And that's just one of many #London areas. #Disappointed
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Monique Campbell
(@moniquekcampbel) reported
@ThreeUKSupport data not working in Kilmarnock, got 4g but nothing will work, is it me or is it you?
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Alex 🇺🇦💙
(@marshallexi) reported
@ThreeUKSupport I was asking when my contract ends and the earliest date I could terminate from, which I was given.