3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK do you have existing customer offers on the 5G cube?
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
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Geraint Herbert
(@Gezitsme) reported
from
Cathays, Wales
@ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.
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diamondd
(@diamondd) reported
from
Berrow, England
@ThreeUK Smarty users (three) have been "experiencing technical issues" for over 24 hours now. Down to under 1mb/sec in TA8 Burnham on sea/Brean area. Any idea when service will be resumed?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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claire wheatley
(@claracluk) reported
from
Barry, Wales
@ThreeUK network coverage lately is awful. I may need to consider moving after 18 years
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael🇱🇧🇱🇺
(@anhonestcfcfan) reported
@AtTheBridgePod Hopefully the horrible threeuk one gets gone soon too
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Rand
(@Raz625772) reported
@ThreeUKSupport @ThreeUK says ‘We’re fixing an issue with our network in this area’. Has been the same message for months. Where do I go for a refund?
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Harley Jennifer 🍊
(@zlraaah) reported
Received a faulty replacement from @ThreeUK after handing back my phone which was also faulty & only way to get one that works is to be without a phone for 10+ days 🥲 no customer service numbers also so wasting hours in a live chat with these useless people
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Jackie Akehurst
(@jackie_akehurst) reported
@ThreeUKSupport I would like all 6 of our contracts refunding this month please. We've had barely any Internet, and as a gaming / TV streaming house, it's been diabolical,inc struggling to watch world cup! Please advise what on earth is going on! This service is not acceptable 😒
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Michael owens
(@Michael68292583) reported
@ThreeUKSupport I have been told 1-3 days for the past 2 weeks by 4 different people and yet I have still not received my refund, absolutely terrible customer service on @ThreeUK @ThreeUKSupport part
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Rod Reynolds
(@Rod_WR) reported
@ThreeUKSupport had no 5G home broadband for two days now - third (and longest) time in a month. You network checker says you're performing upgrages, please can you provide more information?
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AussieChick on a Boat
(@AAussiechick) reported
@ThreeUKSupport Yeah the running out if data isn't the issue, it's that your email doesn't identify which phone number it is applicable to
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MrDeeJay
(@spinningthedisc) reported
@ThreeUKSupport hi guys. I’m in G1 2AF. Got signal, however data throughput is very very slow for major city centre location. I’ve just moved to Three from Vodafone and didn’t expect this. Can this be reported and escalated. Can’t find out how to get texts of issues.
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Mnu
(@Mxnny691) reported
@ThreeUKSupport Yes as mentioned in my previous messages in this thread. everytime I’ve contacted their support team they’ve advised me it’ll will come tomorrow and not to worry when that is clearly not true as each day it’s delayed
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Dr Kevin Nicholas Baker
(@KevinNicholasB2) reported
@ThreeUK terrible customer service and ignoring fraudulent upgrade being done my staff. Will keep going until this is resolved.