3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK do you have existing customer offers on the 5G cube?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
That @ThreeUK broadband customer survey was interesting. Answered all the questions.
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shona Rooney
(@ShonaRooney8) reported
@ThreeUKSupport @snapchatsupport second day my Snapchat isn’t working on three data? People on other network is working fine however those on three as well not working? Turned my device off, uninstalled the app tried everything please help
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Jeff O'Kane
(@OKaneJeff) reported
@ThreeUKSupport Kim tried that and does not resolve and no cap present. All other apps apart from Snapchat and Netflix fine. Also same problem on my TV which works off a router on a different three number in which Netflix not working
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Zoe Nicoletti
(@ZoeNicoletti88) reported
@ThreeUKSupport I have had no signal on my phone for over a day now, any idea what is going on? Thanks
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Ian O’Domhnaill 🇮🇪 🇪🇺
(@Daria_on_Tour) reported
@ThreeUK the 4G connectivity in Denham is terrible.
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Zoe Nicoletti
(@ZoeNicoletti88) reported
@ThreeUKSupport Yeah my partner is with use also. In the house he has no signal, just checked my daughters phone. She has nothing either. But we used to get signal all over my house no problem then all of a sudden absolutely nothing. Very strange
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Owen Enright
(@owenenright1) reported
@ThreeUKSupport Do you know how long this will take to fix
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DJ Drex🇩🇲 🔞 #GyalTeef
(@djdrex_) reported
@ThreeUK pls tell ur people in customer service to not chat nonsense to a guy that knows his stuff, bare cap in y’all rap
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dan Pad
(@danPad6) reported
@ThreeUKSupport Yes, three told me yesterday Netflix had admitted it’s their problem- obviously it’s not Netflix- please just be honest and admit three has an issue, too many people only on three having the same problems
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Daniel
(@daniel76457) reported
@ShonaRooney8 @ThreeUKSupport @snapchatsupport I was having same problem Someone here recommended me to *thespylord* he helped me fixed it
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Xtreambeam
(@Xtreambeam) reported
@ThreeUKSupport Hi, I have connected Netflix customer services and they say that it is a network issue at your end.