3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff, Newport, Risca and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet | |
| Weston-super-Mare |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gina
(@_xGina_x) reported
@ThreeUKSupport Thanks, just wasn’t given a timeframe 72 hours is fine. Thanks for your help
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Des Kennedy
(@ThatDesKennedy) reported
@ThreeUK I bought an unlimited add on and it has run out of data. I have bought 2 follow up add ons but they are currently queued. The original add on doesn’t expire until March. Is there a way to cancel the original and accelerate the the latest ones that are queued?
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Chloe
(@snakebitetatts) reported
@ThreeUKSupport my data isn’t working, can someone help me out?
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Conor
(@conor6ain) reported
@awgevic @ThreeUK Sounds like a you problem
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Pip/Ro 💉💉💉🏳️🌈💛🤍💜🖤
(@ramsay_baggins) reported
@pjmck @ThreeUK It's absolutely awful! It cut me off at the 2 hour mark again but luckily I'd made it through and given my number so they were able to call back. Shameful that it cuts off on medical lines.
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Diary of a Woodland Covid Patient
(@justtwopoets) reported
@ThreeUK my Go Roam isn't working. I can't call you from abroad and I don't see an email address on your website. Please can you help?
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Gina
(@_xGina_x) reported
@ThreeUKSupport Hi, yesterday I was promised an email with a copy of my contract I still haven’t received it. Can you help please?
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Matt Jarvis
(@mattjarvis79) reported
@ThreeUKSupport It’s not even an adult site, and I was trying to book a bus for the next day- how would waiting 24 hours have helped in this situation. Crazy service.
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James Watson
(@jameswa70079908) reported
@ThreeUK I requested my payg number be transferred to my new contract on Tuesday and again Thursday. Last night the number I wanted to keep has been disconnected and the contract number is still the same! HELP! I really want to keep my Payg number.
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Mészáros Balázs
(@balazs312) reported
@ThreeUKSupport Hi Jacq, I wasnt expecting a reply from you but thanks for getting back to me so quick. Im able to use 5G but since mid Dec, the signal and speed is horrible. Not to mention the dropouts. Could you tell me when this will be resolved?