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3 (Three)

3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Penarth, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, and Pontypridd.

CityProblem TypeReport Time
Newport E-mail 2 days ago
Cardiff Wi-fi 4 days ago
Cardiff Internet 7 days ago
Cardiff Internet 11 days ago
Newport Phone 13 days ago
Cardiff Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • reece_evans
    Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • Dariogutier
    Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • abbie_hunt
    abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • SimoneJonesx
    Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • TrystanOwens
    drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • MatthewJB1978
    Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulTonge15
    Paul Tonge 💙 (@PaulTonge15) reported

    @ThreeUK #DontFundGBNews #StopFundingHate I have been a customer of Three for over 15 years and have 4 accounts open. I am very happy with the service so receive but I will close them all and join another company if you advertise on GB News.

  • Cath_Kodicek
    Catherine Kodicek (@Cath_Kodicek) reported

    Hi @ThreeUK I have no complaint about your service, but will immediately switch supplier if you advertise on GBNews. #DontFundGBNews

  • THgolf
    TH🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@THgolf) reported

    Hi @ThreeUK Please don’t advertise on GB News. A happy customer #DontFundGBNews

  • S_Ol_Mu
    S_o_m (@S_Ol_Mu) reported

    @MartinRBishop @ThreeUK Say every mobile network advertise on GBNews... What then?🧐

  • britbutterflies
    🦋 Steven Cheshire's British Butterflies 🦋 (@britbutterflies) reported

    @ThreeUK Wow, this still isn't fixed, I had same problem 12 months ago trying to reset my 'MyThree' password via your website. I receive the email, click the link, insert new password, submit and then... ERROR!!! #my3auth.text.generic.error' Come on @ThreeUK can't you fix this?

  • Lorraine050861
    🌹Lorraine Carter🌹 (@Lorraine050861) reported

    Hi @ThreeUK I have been a customer for many years but if you advertise on GBNews I will find another supplier #DontFundGBNews

  • mkfrison92
    Michele Frison (@mkfrison92) reported

    Hi @ThreeUK. I've been your customer for more than 10 years, but I will switch to @giffgaff or @VodafoneUK if you advertise on GB news. We don't need more one-sided broadcasting in the UK. #DontFundGBNews

  • alswifejacky
    Jacky 3.5%.😷🕷️💙 Please wear a mask/keep your space (@alswifejacky) reported

    @threeUK I have been a customer for many years. If you fund GB news I will take my custom elsewhere. I do not support fascism. #DontFundGBNews

  • Kev76042219
    Kev (@Kev76042219) reported

    @julieannbarton @ThreeUK Someone else from the Cancel Culture cult.

  • alfwbaV4
    alf (@alfwbaV4) reported

    @ThreeUKSupport Why does your website say this postcode has ‘very good’ signal then? I’ve only used three since I bought this mobile MiFi