3 (Three)

3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Penarth, Vale of Glamorgan, Wales 12/11/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Caerphilly, Risca and Weston-super-Mare.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet

Community Discussion

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3 (Three) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • reece_evans Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kir28 kirsty redshaw (@kir28) reported

    @ThreeUK hu3 area network still down been a week now get it sorted appalling service

  • rylon Ryan Conway (@rylon) reported

    Left @ThreeUK and they’ve charged me the usual amount via direct debit and despite me getting in touch last week and then promising to refund it, nothing. Remember to cancel your direct debits people!

  • marvynlcharles Marvyn Levi Charles (he/him) (@marvynlcharles) reported

    WOW!!! @ThreeUK your 5G/Signal is horrendous! I can barely use my phone unless it's on WiFi!! Taken me 4 attempts to even send this. Ridiculous!!!

  • kevcampbell0247 Kevin campbell (@kevcampbell0247) reported

    @ThreeUKSupport They agreed after I called to return the handset and they convinced me to keep it by offering a discount. Yes I have but as I said they don’t help

  • ConkeyJustin Justin Conkey (@ConkeyJustin) reported

    @ThreeUKSupport Still no change to broken 4G in Ardrossan Ayrshire- been like that for months. Been reported and reported. Act like you don't know then lame excuses of engineers working in the area.

  • leahmawee #LM (@leahmawee) reported

    @ThreeUKSupport I have no receipt! It was a phone order. No contract email! Nothing! you’ve simply taken the money and appear to have no record of it! I’m fed up of having to call to explain the matter! I’ve wasted literally hours on the phone! How do I raise a formal complaint ?!

  • aDisabledDeer Ben Clark (@aDisabledDeer) reported

    @ThreeUKSupport I can’t use 4g for some reason, I turn mobile data on and get the 4g symbol but it doesn’t connect to the internet. My bills are all up to date, and the network coverage is fine with no issues. Please help

  • StuartS19054414 Stuart Smith (@StuartS19054414) reported

    @AmazonHelp My devices are fine thanks. The problem is the woeful lack of bandwidth I get from @ThreeUK 's so called "Big network". Thanks for the reply though.

  • spaceofandy Andrew Boullemier (@spaceofandy) reported

    @ThreeUKSupport I there I am getting very little signal especially indoors at PE6 8BS. Is there a problem? Bad timing unfortunately as I’m about to be out of contract and pondering if @O2 might be better?

  • Hamza46513532 Hamza (@Hamza46513532) reported

    @ThreeUK **** nooo!!!! Why !