3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Pontypridd and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Pontypridd |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen is Correct
(@GetMeAManager) reported
@fuckthefacemask @ThreeUKSupport Let me get this straight. YOU rack up a bill. YOU don't pay for the service. Three restrict you and you blame Three for it? Yes, Christmas is coming, but that doesn't let you off not paying a bill. Are you stupid?
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h☘️
(@HelenaHone) reported
@ThreeUK ur signal is shite !!!!
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Emma Thorpe
(@EmmaEileen1) reported
@ThreeUKSupport are you having issues with your service? My signal has been on one bar for 3 days now & when phoning people it’s silent/doesn’t go through & if I do get through, it cuts me off! I attempted to listen to music at the gym & that wouldn’t work either on 4/5G 😭
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Duke Ragetroll
(@dukeragetroll) reported
Oi, @ThreeUKSupport this is urgent and important. We can't call from my phone either. What is going on? This is not the service we are paying for. She needs to call her grandmother and we presently have no way of doing this.
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bob@theedinburghbells
(@bobtheedinburg2) reported
@ThreeUK totally disgusted with your so called customer service today. Have been a customer for many years with six contracts. Every single one will be cancelled at end date and moved to a competitor solely down to the incompetence of your customer service.
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Rob Hennebry
(@HennebryRob) reported
@ThreeUKSupport I sent a complaint form....it said they MAY contact me within 7 working days. I'm not calling that number again to spend my day on hold. DM me ill give you my number, you guys call me. Its 2 weeks trying to get any sense or solution. I'm done!
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Simon Saunders
(@SimonSaunders77) reported
from
Herefordshire, England
@ThreeUKSupport No there isn’t thanks. I rang to cancel two of my lads’ sim only deals as they now have monthly contracts with you, and STILL had to sit through the sales pitch about other contract options. You also hadn’t updated our address after being told twice. It’s just poor. Thanks though
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Natasha Jade Brown
(@natashajadeb91) reported
@ThreeUKSupport No !! There’s a lot to be sorted it’s a complete data protection issue
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Craig Bowler
(@Proteus_3k) reported
@ThreeUK Hi I’m a Three customer with terrible reception in my house, so I use WiFi calling. But lately, any SMS I try to send whilst on WiFi fails, and I have to disable WiFi and wait for more signal bars. Is there a way to fix this?
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Ben Taylor-Fuente
(@theIPAref) reported
@ThreeUKSupport Please take a look at ref: 30029780 for all the details. For what it’s worth most was finally sorted, but we could not get the final part done (provision of headphones and charger, or AirPods & £265 credit) as the customer relations team were then closed. Can you sort?