1. Home
  2. Companies
  3. 3 (Three)
  4. Penarth, Wales
3 (Three)

3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Penarth, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, and Pontypridd.

CityProblem TypeReport Time
Newport E-mail 12 hours ago
Cardiff Wi-fi 3 days ago
Cardiff Internet 6 days ago
Cardiff Internet 10 days ago
Newport Phone 12 days ago
Cardiff Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • kellsandbulls
    𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • ffion_sb
    𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport

  • Champers_88
    Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • MatthewJB1978
    Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    @ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • TrystanOwens
    drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • gordonpr1c3
    Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • JAMIEGRANNELL
    Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • flapsandwich
    Jason of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🐀 (@flapsandwich) reported

    @ThreeUKSupport Just want cancel and refund for useless service

  • invisible_com
    invisible (@invisible_com) reported

    @ThreeUK Wifi and Mobile signal 0% sometimes 10% and I’m in London ! Do not take Three !

  • anks17
    Ankur Mittal (@anks17) reported

    @ThreeUK you are seriously screwed. You have different policies for store and online for new connection. Your customer service misguide and give false advice. When you send out parcel, the flyer says “the box contains sim”, but sim was never inside. All sort of crap “3” times.

  • Tweets_By_Phil
    ƤӇƖԼ 💙 (@Tweets_By_Phil) reported

    I can remember, not that long ago that I had a decent (not brilliant but decent) @ThreeUK signal . Now not so much..... 📉

  • HazelRothschild
    Hazel R🤓thschild (@HazelRothschild) reported

    @CraftyJus @Angelinalondon0 @ThreeUK Absolutely, mis-selling is just horrid

  • simbobillions
    Simbo (@simbobillions) reported

    @ThreeUK is showing me so much Shege. Feel like I need to apologize to MTN for any bad thing I’ve ever said because I’ve physically gone to a 3 store thrice and now they may have deleted my account completely. Sim is inactive. Showing me full flames

  • AyobamiOriola
    unitedwestand (@AyobamiOriola) reported

    @ThreeUKSupport Someone called and introduce three from ur customer care I guess and told me I can still keep my old sim number even if I get new three SIM card but I just started using it yesterday and my old number not ported.have done a lot of documentation using the old number

  • richardkilleen
    richard killeen (@richardkilleen) reported

    @ThreeUK How shocking just placed an order for a 5g hub but will be delivered when I am at work, called three to have it sent to store or my work, told only to cancel contract

  • Kev_Seymour
    Kevin Seymour (@Kev_Seymour) reported

    @ThreeUK have arrived in the USA after checking I can roam here and can't get connected. On wifi at hotel at mo. Been a customer for several years so should be able to benefit from roaming with no extra charge!

  • AlexisCoram
    Alexis Coram (@AlexisCoram) reported

    @ThreeUK if you’re going to call your existing customers to offer iPhone 14 deals, at least have the courtesy not to just rudely hang up when you’re told they’re not interested. SMH.