3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypridd, Cardiff and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Phone | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis James
(@LewisCanavan) reported
@ThreeUKSupport When will 5G be available in HU8 9ES considering you advised I order the Huawei 5G Home Broadband last month. - My SINR is -6dB and RSRP is -101dBm which I'm been told is not good at all. - I've also been told it's out of Three's control to improve the service.
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🇪🇺 Chaz6 🇪🇺
(@chaz_6) reported
@ThreeUKSupport OK that clears it up, thanks. I thought I would be able to reconnect to the same agent. Please fix your system to allow this as I would prefer to deal with one agent. I had to turn off my phone to get the SIM card number.
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Stewart ◢ ◤ Addison 🇪🇺
(@sxa555) reported
Hmmm the @threeuk price hikes are definitely rendering then unusable for me as we start getting out again. May have to ditch them. It's rather not but a 5x home in data prices is too much for anything other than an emergency backup now 😬
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kvn.pstna
(@kvnpstna) reported
@ThreeUKSupport Could you look into this! I made an order expecting to receive my new phone tomorrow the 29th. Was told by your customer service team that I would get a confirmation email today by 8pm. However I have received nothing! I was expecting the new phone tomorrow!
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Mrs M Leadbetter
(@MsLocketRocket) reported
@ThreeUKSupport @ThreeUK hey my wifi router will not allow me to connect to work VPN (has been fine for a year til today) will allow me to use other Internet functionality. Any clue why this is? Have exhausted all tests and now I'm left confused as the router is definitely issue
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Kaleem khan
(@KhanKaleem70) reported
@ThreeUK bought AirPods that arrived faulty have been trying to arrange a replacement from you guys or a return but you won’t even speak to me as I don’t have 3 contract phone number and the advisors I have spoken to just wanna argue worst customer service I have ever had!!
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Kirsty Jane Hazell
(@kirstyjane26) reported
@ThreeUKSupport my 4G is really slow is there an issue?
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LizaMilesWriter
(@LOVEBIT28046864) reported
@ThreeUKSupport I have written to Robert Finnegan. The complaint no is 30654474. If your offer to help isn't just more pr hogwash.
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Daisy
(@theog_dc) reported
@MsLocketRocket @ThreeUKSupport We’re having the same problem!
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Andy
(@andywjg86) reported
@ThreeUKSupport why is everything I try to connect to my 5g hub failing despite all lights being on and green? I am getting a bit frustrated with paying for a service that frequently fails.