3 (Three)

3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Penarth, Vale of Glamorgan, Wales 12/01/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff, Newport, Risca and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomRisca Internet
United KingdomWeston-super-Mare Phone
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • _ellielyne ellie 💫 (@_ellielyne) reported from St. Georges, England

    @ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • reece_evans Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • pacman010567 paul (@pacman010567) reported

    I thought Vodafone customer services were bad but @ThreeUKSupport just trmped them. Nearly 1 hour and 6 departments later. And they phoned me 🤬🤬🤬

  • nigsy25 scotty2hottie (@nigsy25) reported

    @ThreeUKSupport I was out of contract and phoned to cancel it , as it wa no longer needed and they’ve reinstated after 30 days .. absolute joke , that is the last time ule be having any money off me or my family

  • simonconalcole Creative Exploration (@simonconalcole) reported

    Hi @ThreeUK. After trying 23rd & 24th when you had technical issues, finally managed to port my number yday. But suddenly I've got to wait 5 days (30th) on a broken phone till it ports to my new one? Not very efficient/easy? Can you help pls? Can't see any cust. support? Thnx

  • Chris815_ Chris M (@Chris815_) reported

    @ThreeUKSupport Ordered a new sim only contact back in Nov. Never arrived. Called up,replacement sent out. Sim arrived 20 days later. Has never worked. What I guess to be the replacement sim arrived 24 Dec. Sealed empty envelope. (1/2)

  • PrinczWahed Mohammed Abdul Wahed (@PrinczWahed) reported

    @ThreeUKSupport Kindly request you to solve this issue, it's a very terrible experience.

  • cmcconnell1983 Chris (@cmcconnell1983) reported

    @ThreeUKSupport your network coverage is shocking and I cannot have a telephone conversation without it going off half way through!

  • davidgerrard1 David (@davidgerrard1) reported

    @ThreeUKSupport I’m absolutely sick of this data passport not working. I have the same issue every single time I go away and have to use it. The website where you purchase it is so temperamental and has been for years. How long is this going to continue until you actually fix it?

  • _joshchapman98 Josh Chapman (@_joshchapman98) reported

    @ThreeUKSupport Ah that could explain it. I’ve not tried changing to 3G only, but like I say, my phone doesn’t automatically connect to 3G, it just goes to ‘No Service’. Does this also explain why my signal doesn’t come back for around 20 minutes after going past the fault area?

  • eamomce Eamonn McErlane (@eamomce) reported

    @ThreeUK 1.5 hours of my life ill never get back. Woeful customer service. 🥴🥴 #remaincalm #prefertobewaterboarded

  • BanksyIsATory Mr Banks, E 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@BanksyIsATory) reported

    @ThreeUK I took your advice and decide to support @o2, best advice you have ever given me fair play!