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3 (Three)

3 (Three) outages and service status in Pelton, England

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Pelton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pelton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pelton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pelton, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, and Easington Colliery.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 15 days ago
Gateshead Internet 24 days ago
Newcastle upon Tyne Internet 1 month ago
Easington Colliery Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pelton, England

Latest outage, problems and issue reports in Pelton and nearby locations:

  • H34rtstopper_
    HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • minkewales
    minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • brothheed
    Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • tubblog
    Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • fabiliciousx
    JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • danieljohnallis
    Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • HesslewoodPaul
    Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

  • JackLegind
    JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

  • GalaLeon1905
    Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • whatiwrote_
    Louisa Guise Author (@whatiwrote_) reported

    @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

  • mimiheart29
    nipplebuffet (@mimiheart29) reported

    @ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??

  • IchBinLucee
    🦄 (@IchBinLucee) reported

    @ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf

  • SuttonThings
    Will Sutton (@SuttonThings) reported

    @robj3d3 @ThreeUK Three are a terrible company, I had a similar issue! Same with Vodafone too. I had to go back to the UK just to get it working again

  • whisperity
    Whisperity (@whisperity) reported

    @IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.

  • AtticAtac
    Nic Lloyd-Evans (@AtticAtac) reported

    @ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.

  • Winclouduk
    Simon Winstanley (@Winclouduk) reported

    @ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company

  • oultimobuilder
    Ben Armstrong (@oultimobuilder) reported

    @robj3d3 @ThreeUK Better provider bro i been witj lyca mobile and out of the uk sincr 2022 no issues

  • Richpuvo
    Rich (@Richpuvo) reported

    What's going on Three G .... you I have no signal in my area. You are absolutely rubbish @ThreeUK

  • Martin_Adams
    Martin Adams | Building Flowtelic (@Martin_Adams) reported

    @robj3d3 @ThreeUK Oh no, I found a service you can port your UK number to which maps it to a voip, specifically for this issue. Haven’t done it yet, but plan to.