3 (Three) Outage Report in Pelton, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pelton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pelton, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Crook, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Crook |
Internet | |
| Gateshead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pelton, England
Latest outage, problems and issue reports in Pelton and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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japred chiu
(@japredchiu) reported
from
South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessie Henderson
(@ScotiJessie) reported
Hey @ThreeUKSupport. 6 weeks ago you took £280 out my account for an upgrade that was cancelled and a phone I never received. Every week Im told it will be 2/3 days until it is returned to me. Today I got cut off because I've "not paid my bill". I can't work without my phone.
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Martha Aldridge
(@marthalaldridge) reported
@ThreeUKSupport I’ve had an account for years. I’ve been able to sign in on the phone and website. It is only the last week I have not been able to do so and have had the aforementioned errors. I still get errors as below on the PC on registering, or attempting to change password.
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Shabzsh
(@Shabzsh1) reported
@ThreeUKSupport I am done explaining. It's all of bedford as of yet. I have changed sims, I have received and activated new sim. I tried another sim in the phone too.. sim and phone both are not an issue. Issue is the network.
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Kloud Kitt
(@KloudKitt) reported
@ThreeUKSupport Hey I think your new my3 site is having a few issues. The "enter" button for your new 2fa system is greyed out when I try to log in online, so I can't even confirm the code I've been sent, and when I try to log in via my phone, it says it's the wrong password.
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!
(@JulianProkaza) reported
@ThreeUK I’m trying to deal with your complains team, but their call quality is so bad that I had to hang up. I’ve spent 2+ hours on the phone trying to resolve a billing problem of your making. I’m not prepared to continue this way – can you arrange for someone to call me?
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David forsyth
(@Davidjforsyth) reported
@ThreeUKSupport Can I get a link to raise a complaint - I can't find one on the three home page
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Maureen Scott
(@msdfx) reported
@ThreeUKSupport I was told 3 times that they would activate it. 4th time told it’s activated. Still not working. £26 per month and no service
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Sparky
(@sparkylev) reported
@ThreeUK why is your customer service do poor now. Used to be ok
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Stas Kulesh 🥝
(@stas_kulesh) reported
@ThreeUKSupport It was cancelled on chat. No refund for this month though. The complaint case will remain open until I get the final confirmation that the contract has ended and my personal data has been deleted from Three’s servers. Will check back in 15 days from now. Ta
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John Reynolds
(@sillypaka) reported
@ThreeUKSupport Hi, Yes, I have to make check in and chat support calls and often have to call back a second or third time. On my Vodafone sim, 141 is supported but on 3 I have fiddle around in every call