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3 (Three)

3 (Three) Outage Report in Pelton, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Pelton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pelton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pelton, England

The most recent 3 (Three) outage reports came from the following cities: Durham, Newcastle upon Tyne, and Chester-le-Street.

CityProblem TypeReport Time
Durham Phone 1 day ago
Newcastle upon Tyne Total Blackout 11 days ago
Newcastle upon Tyne Internet 14 days ago
Newcastle upon Tyne Internet 21 days ago
Chester-le-Street Phone 23 days ago
Newcastle upon Tyne E-mail 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pelton, England

Latest outage, problems and issue reports in Pelton and nearby locations:

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • dibbs1967
    Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • Colins_kitten
    Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England

    @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

  • CannyDeku
    CannyDeku (@CannyDeku) reported from Whitley Bay, England

    2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

  • danieljohnallis
    Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • tubblog
    Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • japredchiu
    japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

  • remenos
    Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • RobLow_7
    W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • SocialHermitCal
    'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • OfficialDicka
    Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kopwoman
    sarah boyer (@kopwoman) reported

    @ThreeUKSupport Husband has tried several times to make contact and still no help,card in phone for a week now and still nothing

  • ovo_hanna24
    Precious✨🐝 (@ovo_hanna24) reported

    What’s going on @ThreeUKSupport? Slow internet speeds for the past couple of days only for the service/data to cut out completely in the last 2 hours. Yet status checker says everything’s fine.

  • JordanHutton7
    Jordan Hutton (@JordanHutton7) reported

    @ThreeUKSupport is there a service issue in the Newcastle area? As of yesterday I can only seem to get 1 bad of services and it’s not letting me do anything I have to keep connecting to WiFi just to use my phone, could you help with this issue?

  • jakeyhtafc
    Jakeyhtafc 🇪🇪 (@jakeyhtafc) reported

    @ThreeUK ***** company - charged me £80+ for both month 25 and month 26 of a ‘24 month’ contract and only offering a waiver of £8.00 to set up a new contract lol… tried live chat and not a brain cell in sight to help out.

  • Graeme03
    Graeme03 (@Graeme03) reported

    @ThreeUKSupport Hi Mark, the disaster continues. The number I was given by your branch manager in Sunderland should not have been shared and that department cannot help. Back on hold to customer services. 40 mins in. Chat feature is no better.

  • SoSavvyMum
    SoSavvy Mum (@SoSavvyMum) reported

    @ThreeUKSupport Yes at least 10 times. I received the insurance letter in April from three but @apple will not accept that. I’ve explained this numerous times to the call centre and I just told I will receive an email within 72hrs which I never get.

  • jkriggins
    Jennifer Riggins💙💛 (@jkriggins) reported

    by the way @ThreeUKSupport as I wait in next position indefinitely in chat, is your chat support even open right now?

  • Dan24377691
    (((Dan))) (@Dan24377691) reported

    @ThreeUKSupport "Great benefits" which include.... charging me more for less? If you genuinely appreciated customer loyalty you wouldn't do this.

  • BilalJonny
    Jonny Bilal (@BilalJonny) reported

    @ThreeUK If your customer service agent can see I cancelled 18 months ago, and you’ve still been charging me since. Why exactly am I waiting for a call sometime tomorrow, and not being refunded right away? #MyTimeIsValuableToo

  • andy2hill
    Andy Hill (@andy2hill) reported

    @ThreeUKSupport Like I said in my tweet, I have already raised on a call today with your agent. The really frustrating bit is that she can see the offer I’ve accepted but says she can’t do anything until after the bill triggers tomorrow. This means I have to make yet another call! Just so poor