3 (Three) Outage Report in Pelton, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Pelton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pelton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pelton, England
The most recent 3 (Three) outage reports came from the following cities: Durham, Newcastle upon Tyne, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 4 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 15 days ago |
|
Newcastle upon Tyne
|
Internet | 17 days ago |
|
Newcastle upon Tyne
|
Internet | 24 days ago |
|
Chester-le-Street
|
Phone | 26 days ago |
|
Newcastle upon Tyne
|
27 days ago |
Community Discussion
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3 (Three) Issues Reports Near Pelton, England
Latest outage, problems and issue reports in Pelton and nearby locations:
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W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Lee (@MXOFO) reported from Newburn, EnglandMy @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Dibbs (@dibbs1967) reported from Sunderland Bridge, England@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Richard Tubb (@tubblog) reported from Longbenton, England@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, EnglandHello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Joanne Emerson (@remenos) reported from Sherburn Hill, EnglandSo frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Sam (@purplelime) reported from South Shields, England@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Darren Dixon (@OfficialDicka) reported from Leadgate, England@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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japred chiu (@japredchiu) reported from South Shields, England@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DazTheTerrible (@DazTerrible) reported@aknott94 @ThreeUKSupport Exactly the same as me mate, because of all the problems they are cancelling my contract and not charging me
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tim (@TLvdHE) reported@ThreeUKSupport I have been a Three customer for 9 days and have spent 8 hours on customer chats with them so far but my connection still doesn’t work. Is there anyone in this organisation that can take responsibility to ensure my connection issue is fixed?
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Adam Knott (@aknott94) reported@ThreeUKSupport you told me our Phone Signal / WIFI would be fixed on the 28th April, then in 7 days - 21 days later it is still not fixed, despite you texting me to say you’ve solved the problem!! What is going on? This is appalling! 😡
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THE GREATEST (@AccraJarvis) reported@CFCLosBlues @ThreeUK @ChelseaFC THIS IS HOW TO DO A JERSEY NOT THAT **** MADE!
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tim (@TLvdHE) reported@ThreeUK Hey! Please can you ask @threeuksupport to support me? After 9 days with Three and 8 hours being passed around customer support i still have no connection to the network! Sorry if this is too much trouble :)
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Anil kumar (@Anilkum89461062) reported@ThreeUK If you really want to have worst network experience then use Three mobile network,,,,,Even on populated areas you’ll not get sufficient signals ,,,pathetic signals and waste of money
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Miles (@miles527) reported@ThreeUKSupport Trying to register with My3 for my PAYG Mobile Broadband account but it keeps coming up with errors, not letting me change the temporary password??
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Loredana (@MarconeLoredana) reported@ThreeUKSupport Yeah and a complaint has been put it but I’ve heard nothing back
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Claudio (@ClarkVolo) reported@ThreeUKSupport Good morning. I was wondering if you could help me: I have 5G for the Home and over the last weeks it has been unstable. Since last Friday, the Internet connection has been too slow! I tried contacting the chat service but it doesn’t support Home Broadband.
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Graham Logan (@g_m_logan) reported@ThreeUKSupport Trying to setup myThree account and getting MY3-CHANGE-EMAIL-RESPONSE-ERROR, so if my wife for her account? The accounts are 3 Business accounts. Help please!!