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3 (Three)

3 (Three) Outage Report in Neston, Cheshire West and Chester, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Neston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Neston, England

The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Liverpool, and Prescot.

CityProblem TypeReport Time
Birkenhead Phone 9 hours ago
Liverpool Phone 8 days ago
Liverpool Internet 13 days ago
Liverpool Internet 15 days ago
Liverpool E-mail 16 days ago
Liverpool Wi-fi 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • Belle_Wales
    Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

  • LifeTraveller77
    Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England

    @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

  • sophie_lscott
    Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • EllieKeegs
    Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • neilpowell1971
    Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • chrisdavidwill1
    Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England

    Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

  • drlornayoung
    Lorna Young (@drlornayoung) reported from Liverpool, England

    Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

  • charl_middo
    Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • deathlessdreamr
    Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • EmilyJMawdsley
    Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

  • brilliant_tours
    Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • benzini00
    Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • johnthecyclist
    John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • OneGrumpyMF
    Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • chrisdavidwill1
    Christopher Williams (@chrisdavidwill1) reported from Wallasey, England

    @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

  • drlornayoung
    Lorna Young (@drlornayoung) reported from Liverpool, England

    @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • charl_middo
    Charlotte (@charl_middo) reported from Birkenhead, England

    @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Weilian657
    Weilian (@Weilian657) reported

    @ThreeUK hi, I'm in Kos, Greece. My phone automatically connected to Turkish internet for some reason and I've been charged the Turkish rate, not the EU roaming rate. Please help.

  • jason32501062
    jason (@jason32501062) reported

    @PastdueCredit 2/2 mins again I put the phone down after 1.23 mins I’m on the phone now for a third time it’s befn 15 mins so far anyway in between phone attempts you send me a snotty text saying I havnt tried to resolve i notified @ThreeUK that I had a heart attack

  • EV_Chief
    Andi (@EV_Chief) reported

    @ThreeUKSupport Let’s hope I can use my sim in the Iphone14 or I’ll cancel as you provide a service then

  • geeorgewilson
    George☀️ (@geeorgewilson) reported

    @ThreeUKSupport not had any signal with my mifi box all day. When I work from home this is a nightmare 😱 Network checker shows it’s all working in my area but I’m unable to work. Please help! says network unavailable

  • AbdulahiOladipo
    BOA creation (@AbdulahiOladipo) reported

    @ThreeUK With your useless network that has limited coverage even in uk? Shameless people

  • Woz07805067
    Woz (@Woz07805067) reported

    @ThreeUK Hu7 home broadband forever up and down can we have a boost it is constant can't even run firestick with out buffering and I've even reduced the quality from HD. poor very poor

  • PradeepHardikar
    Pradeep Hardikar (@PradeepHardikar) reported

    @swarada @Apple @ThreeUK I think even in India, there are more providers that support eSIM. You don't have much choice there?

  • Abc23621485
    Abc (@Abc23621485) reported

    @ThreeUKSupport I find it very very silly that to log in to My Three account you have to submit a code sent by text message to your phone. If you have your phone stolen, how are you supposed to sign in to easily contact Three via chat function and cancel sim?

  • TmacMusic432Hz
    TmacMusic (@TmacMusic432Hz) reported

    @ThreeUKSupport You seem to be Throttling my 2 accounts!! I am experiencing crap internet speeds with my 3 Sim cards! Put my ID mobile Simcard, which use your Infrastructure, went from 3Mbps down 0.1Mbps Up to 17Mbps Down 5.3Mbps Up switching to my ID mobile Sim! @Ofcom

  • Fionaoutdoors
    Fiona Russell (@Fionaoutdoors) reported

    @ThreeUK on your website you state: Next day delivery. So, why are you using DPD who can't deliver next day? And when I phone you company to cancel the order, why can't I cancel? This is very poor service. I ordered because you offered next day delivery. Not four day delivery.