3 (Three) Outage Report in Neston, Cheshire West and Chester, England

Problems in the last 24 hours in Neston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Neston, England

The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Liverpool, and Prescot.

City	Problem Type	Report Time
Birkenhead	Phone	6 days ago
Liverpool	Phone	13 days ago
Liverpool	Internet	19 days ago
Liverpool	Internet	21 days ago
Liverpool	E-mail	22 days ago
Liverpool	Wi-fi	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

• 
  Eva-Lena Vechturieza (@Eva_Number9) reported 2 seconds ago from Liverpool, England

  @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

• 
  Matthew Traynor (@MatthewTraynor) reported 3 minutes ago from Liverpool, England

  @ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email

• 
  Matthew Traynor (@MatthewTraynor) reported 6 minutes ago from Liverpool, England

  Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.

• 
  Ben Faulkner (@benzini00) reported 7 minutes ago from Liverpool, England

  @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

• 
  Matthew Traynor (@MatthewTraynor) reported 9 minutes ago from Liverpool, England

  Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...

• 
  Charlotte (@charl_middo) reported 13 minutes ago from Birkenhead, England

  @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

• 
  Lorna Young (@drlornayoung) reported 15 minutes ago from Liverpool, England

  Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

• 
  Chris Danks (@christesla) reported 21 minutes ago from Birkenhead, England

  @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  ✨Amy 🌙 (@thatgirlAmyRay) reported 25 minutes ago from Connah's Quay, Wales

  WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭

• 
  Harriet Warnock She/Her (@HarrietWarnock) reported 26 minutes ago from Liverpool, England

  If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?

• 
  Christopher Williams (@chrisdavidwill1) reported 28 minutes ago from Wallasey, England

  @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

• 
  Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported 30 minutes ago from Liverpool, England

  @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

• 
  Brilliant Tours (@brilliant_tours) reported 32 minutes ago from Liverpool, England

  @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

• 
  Sarah Bell (@Belle_Wales) reported 33 minutes ago from Liverpool, England

  @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

• 
  Gary Kilroy (@Gary_Kilroy) reported 37 minutes ago from Liverpool, England

  @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

• 
  Chris Danks (@christesla) reported 52 minutes ago from Birkenhead, England

  @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  John Hemmings (@johnthecyclist) reported 56 minutes ago from Birkenhead, England

  @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

• 
  Lorna Young (@drlornayoung) reported 58 minutes ago from Liverpool, England

  @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

• 
  Christopher Williams (@chrisdavidwill1) reported 59 minutes ago from Birkenhead, England

  Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

• 
  Charlotte (@charl_middo) reported 60 minutes ago from Liverpool, England

  @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  N Crypto (@NCrypto110) reported 12 minutes ago

  @ThreeUK network is bad in Bradford BD2, been experiencing intermittent data issues for last 13 hours can't even send a WhatsApp message! What's going on??

• 
  Mar (@mardnz) reported 14 minutes ago

  @ThreeUKSupport @ThreeUK + the Customer Relations chat gets unilaterally closed

• 
  David Annez (@davidannez) reported 20 minutes ago

  @ThreeUKSupport Thanks Pete unfortunately you require me to have my network turned on because 2FA only sends an SMS and I don't have it on right now

• 
  Unwanted Life (@UnwantedLife_Me) reported 20 minutes ago

  @ThreeUKSupport There's 5G in my area, but my phone isn't connecting to it. And my 4G sucks because you decommissioned a mast in April

• 
  Chris 🎵he’s our number 2️⃣3️⃣🎵 (@bridyid5) reported 21 minutes ago

  So you admit you lost our Sky phone number, so how can you fix this plse. @ThreeUK Why can’t we ring you like any normal service???? 😡🤬😡🤬😡

• 
  Mar (@mardnz) reported 23 minutes ago

  @ThreeUKSupport @ThreeUK And, the Customer Relations team credited the account with 2 months of unlimited data starting from last week (despite not having a SIM card) and that now I am not able to replace. Wow.

• 
  Unwanted Life (@UnwantedLife_Me) reported 26 minutes ago

  @iD_Mobile_UK @ThreeUK Why don't you? These questions are about your company, ID, I am a customer, so please answer the questions

• 
  Shash (@shash_____) reported 27 minutes ago

  @ThreeUKSupport Oh mark, I'd love you to help. But you can't you work for 3!!! Got promised headphones 2 years ago. Never came. Got promised reduced tariff this year. Snuck it back up after 6 months. I would like my headphones and my reduced tariff

• 
  Mar (@mardnz) reported 31 minutes ago

  @ThreeUKSupport Same issue as last week, they get an error message on their internal system around customer verification.

• 
  Stacey Ann (@ohsopeachyx) reported 31 minutes ago

  @ThreeUKSupport Galexy A52 5G (tried swapping down to 4G and 3G) nothing is working? Wasn't sure sending a tweet would work but I'm getting very intermittent connection.