3 (Three) Outage Report in Neston, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at 3 (Three)
3 (Three) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Holywell and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Holywell |
Phone | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Harriet Warnock She/Her
(@HarrietWarnock) reported
from
Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email
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Charlotte
(@charl_middo) reported
from
Birkenhead, England
@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
-
Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
-
Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@AJM76) reported
@ThreeUK Why are you telling customers on the South Coast of England they will have NO internet for five days? What is happening? People are paying for a service they are not getting at a time of year when they will be at home more and more likely to use the internet!
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kevin wills
(@k_willsy) reported
@ThreeUKSupport Hi Anthony, are you possible to give a time of how much longer it’s going to be down? are we talking a few more hours or is it more like 12 hours
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Chandra
(@Chandra63826964) reported
@adekoya_k @ThreeUKSupport Text @daverecovery01 to fix your account immediately
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Phil
(@Phil73273623) reported
@TutanotaTeam @ThreeUK I can access both tutanota on iphone and android on the three network (smarty). If its an age thing could this be on PAYG tarrifs which unlike pay monthly you dont have any date of birth info required on the account? Just a thought
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😮💨
(@BradleyHuds_) reported
@ThreeUK such bad service 😢
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Sylvia Milne 📚
(@Libmoggy) reported
@Mxnny691 @ThreeUKSupport So yours is stuck at Stoke. Mine is stuck at Hinckley on its way to Stoke #DPD No doubt if it finally gets to Stoke it will sit there for another few days due to an “unexpected issue”
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Ross McKillop
(@rsmck) reported
I wonder when will @ThreeUK / @SMARTYMobileUK start complying with UK General Condition C6 ?.. Three calls in the last 30 mins from an Amazon scammer in India using spoofed numbers in the O2 range that aren't active on the network. Do better (not just you, the whole* industry)
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Kieran Taafe
(@KcTSpark) reported
@ThreeUKSupport Hi Nathan, it came from your shortcode number, it just shows "Three", I am confident it was a legit message but unsure why I got it. I am a Three customer and recently completed an upgrade. Thanks!
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Michael Gerrard
(@Michael45520585) reported
@ThreeUKSupport Hi Jade, Im afraid I have not been given anyones contact details at the fraud team and have had to deal with it all through customer support. I do have a Case ID though
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the_gelfling👾💙🇺🇦
(@TGelfling) reported
@ThreeUKSupport @ThreeUKSupport this is continuing to happen and more people have replied on the thread. What is Three doing to fix the issue? It's extremely frustrating to have internet drop off when you're working from home. I will have to cancel my contract and ask for compensation.