3 (Three)

3 (Three) Outage Report in Neston, Cheshire West and Chester, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Neston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Neston, Cheshire West and Chester, England 12/10/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent 3 (Three) outage reports came from the following cities: Upton and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England

    Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • HarrietWarnock Harriet Warnock She/Her (@HarrietWarnock) reported from Liverpool, England

    If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • charl_middo Charlotte (@charl_middo) reported from Birkenhead, England

    @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

  • LifeTraveller77 Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England

    @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.

  • johnthecyclist John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

  • thatgirlAmyRay ✨Amy 🌙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Wallasey, England

    @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • WatfordJC John Cook (@WatfordJC) reported

    @ThreeUKSupport If the reasonable adjustments you made under the Equality Act in order to handle my complaint mean you did not handle my complaint, you have also potentially committed discrimination arising from disability on top of the indirect discrimination I complained about.

  • pedro_robbo Peter Robinson (@pedro_robbo) reported

    @ThreeUKSupport is your website down kid?

  • ChelseaPeaches 🏳️‍🌈🖤♏ (@ChelseaPeaches) reported

    I've actually had enough of the **** signal I get with @ThreeUK can't even make a phone call without it cutting out every 2 seconds or not even calling at all! 🤬

  • GSU_MCR Gaz (@GSU_MCR) reported

    @ThreeUKSupport @ThreeUK I am tweeting using my 4G. If you compare the time on the 2 screenshots I’ve sent to the time of the tweet you’ll see that one took 7 mins to send and the other took 8 mins. When I click on the chat link it just won’t load because my 4G is either not connecting or very very slow.

  • dominichayes96 Dominic Hayes (@dominichayes96) reported

    @ThreeUKSupport This is a large part of the problem I'm sorry Pete. I am nearly alway working during Three contact hours. And when I have a small window to contact, I can never get through

  • ItsLakeiah #EndSARS (@ItsLakeiah) reported

    @ThreeUKSupport hello I’m trying to make calls from my uk SIM card in the Dominican Republic but it’s not working please can you help

  • bainster1313 Michael Hughes (@bainster1313) reported

    @ThreeUKSupport I am having issues logging into my3, internal server error message, any idea when this will be fixed.

  • Mrs_MunchkinUK Natasha Nixon (@Mrs_MunchkinUK) reported

    @ThreeUKSupport What happens if it gets past the 14 days to comment regarding my complaint I’m on day 8 and no one ha been in contact..?

  • RISE_UP_2001 RISE UP - RESIST (@RISE_UP_2001) reported

    Can't login to @ThreeUK account right now to find out why they're charging me £10 times 4, as I purchased only 3 £10 sims for my family.

  • h0wieb Bradley (@h0wieb) reported

    @ThreeUKSupport I finally spoke to someone, but no closer to receiving a new phone, coming up to two months without a phone, after being promised a next day delivery! I've been a customer of #Three for over 10 years...