3 (Three) Outage Report in Neston, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Holywell and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Holywell |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Upton |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
-
Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
-
Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...
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Harriet Warnock She/Her
(@HarrietWarnock) reported
from
Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
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Charlotte
(@charl_middo) reported
from
Birkenhead, England
@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport @pseudomonas No ******* signal u useless wasters
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport why is the signal so poor in ng9 & everywhere else
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Mia
(@AmeliaL94) reported
@ThreeUK customer service is disgusting how they’ve treated my mum 😲 I won’t be using this company again for sure!!
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Adam 🗺
(@pseudomonas) reported
@Uitlander @ThreeUKSupport @ThreeUK I got a text saying "use your phone within the UK by [date] to avoid having your service cut off". I did so, and then got told "no, you were supposed to *use it in the UK and not return to Belgium for the rest of the year*, we're cutting your service anyway"
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Adam 🗺
(@pseudomonas) reported
@ThreeUKSupport @ThreeUK OK, so looks like @ThreeUKSupport are responsive when they're telling me that I'm bad for moving to the EU six months before they changed their TOS to disallow that. But when I want some help with transferring my service, they clam up.
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Superb Owl
(@swearycoeliac) reported
@ThreeUKSupport I have called but I haven’t been getting anywhere with resolving this problem unfortunately. Is there any reason why it’s still showing the upgrade on my account? Do you know how long it will take to remove it?
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TatanicYT
(@TatanicYt) reported
@ThreeUKSupport Sorry, neither I use 5G nor I live in UK. I am just telling that I thought with 5G we might get ping as low as 10 ms. I was not questioning your service I just told my expectation with 5G.
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Jess
(@Jesta88) reported
@ThreeUK hey, need some help with my account can't get any customer service on the phone.
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport @pseudomonas Scum pig ignorant pieces of ****.
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🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt
(@Uitlander) reported
@pseudomonas @ThreeUK Yeah I have noted the 'we never expected you to think that when we said X we meant X and not Y which is what we retrospectively decided we meant instead'. Also the unilateral changing of a contract without your consent.