3 (Three) Outage Report in Neston, Cheshire West and Chester, England

Problems in the last 24 hours in Neston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Neston, England

The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Liverpool, and Prescot.

City	Problem Type	Report Time
Birkenhead	Phone	5 days ago
Liverpool	Phone	13 days ago
Liverpool	Internet	18 days ago
Liverpool	Internet	20 days ago
Liverpool	E-mail	21 days ago
Liverpool	Wi-fi	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

• 
  Harriet Warnock She/Her (@HarrietWarnock) reported 2 minutes ago from Liverpool, England

  If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?

• 
  Gary Kilroy (@Gary_Kilroy) reported 5 minutes ago from Liverpool, England

  @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

• 
  Matthew Traynor (@MatthewTraynor) reported 6 minutes ago from Liverpool, England

  @ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email

• 
  Chris Danks (@christesla) reported 7 minutes ago from Birkenhead, England

  @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  Brilliant Tours (@brilliant_tours) reported 8 minutes ago from Liverpool, England

  @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

• 
  Eva-Lena Vechturieza (@Eva_Number9) reported 13 minutes ago from Liverpool, England

  @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

• 
  Christopher Williams (@chrisdavidwill1) reported 13 minutes ago from Birkenhead, England

  Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

• 
  Matthew Traynor (@MatthewTraynor) reported 18 minutes ago from Liverpool, England

  Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.

• 
  Lorna Young (@drlornayoung) reported 21 minutes ago from Liverpool, England

  Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

• 
  Ben Faulkner (@benzini00) reported 23 minutes ago from Liverpool, England

  @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

• 
  Charlotte (@charl_middo) reported 24 minutes ago from Birkenhead, England

  @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

• 
  Matthew Traynor (@MatthewTraynor) reported 25 minutes ago from Liverpool, England

  Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...

• 
  Christopher Williams (@chrisdavidwill1) reported 26 minutes ago from Wallasey, England

  @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

• 
  Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported 26 minutes ago from Liverpool, England

  @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

• 
  Sarah Bell (@Belle_Wales) reported 26 minutes ago from Liverpool, England

  @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

• 
  Lorna Young (@drlornayoung) reported 27 minutes ago from Liverpool, England

  @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

• 
  ✨Amy 🌙 (@thatgirlAmyRay) reported 36 minutes ago from Connah's Quay, Wales

  WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭

• 
  Chris Danks (@christesla) reported 36 minutes ago from Birkenhead, England

  @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  Charlotte (@charl_middo) reported 44 minutes ago from Liverpool, England

  @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

• 
  John Hemmings (@johnthecyclist) reported 55 minutes ago from Birkenhead, England

  @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Victoria❃ (@_vickywilson) reported 6 minutes ago

  @ThreeUKSupport hiya, seem to be having an issue with calling/texting anyone other than those on the 3 network. Can you advise?

• 
  Angela Beardsmore (@ajb1975) reported 7 minutes ago

  @ThreeUK tried porting my number to my new three sim but it keeps saying unavailable on the website! Tried calling and live chat but they’ve been no help. Starting to wonder if I’ve made the right choice moving 😞

• 
  Wanga-unLimited (@Consumer4You) reported 14 minutes ago

  @BTP You ask us to text problems to 61016 but then my @ThreeUKSupport service says I will be charged. Why not suggest free texts for feedback on travel risks? #NeverUseditYourself

• 
  johnny utah (@JohnnyUtah4567) reported 14 minutes ago

  @ThreeUKSupport I'm a PAYG customer, previously told me you can't do anything because I'm PAYG! If & when I get my number back I'll certainly be leaving. Where are 3 UK managers to intervene!? 18 days and over 18 hours spent talking to chat agents and sweet FA! Abysmal.

• 
  Shez (@shezzone) reported 16 minutes ago

  @ThreeUKSupport We did that but were advised by the agent later not to use it. They promised to call back in a few days. Trouble is the account is being closed. Don't want it to close before a valid pac code is released from wherever.

• 
  J (@jjLondon1234) reported 16 minutes ago

  Hi, is anyone else having signal issues with @ThreeUK ? I find I don't get any signal in West London. @ThreeUKSupport

• 
  J3 (@j3adj) reported 17 minutes ago

  @ThreeUKSupport No this is not a new account. I’ve even changed my password. It either says the password is incorrect or when it does register I get a message saying it’s ‘not you it’s us. Please try again’. Yet it is still not working.

• 
  J3 (@j3adj) reported 20 minutes ago

  @ThreeUKSupport Listen, I was even on the phone to your support team and your systems went down. I have no support and I need help. This is not helpful.

• 
  Adam (@1jump2) reported 22 minutes ago

  @ThreeUKSupport Another month gone you’re mobile website still doesn’t allow me to pay my bill. Is this ever going to be fixed? Isn’t something that prevents you making money a priority bug fix?

• 
  Jamie Scott (@JScott3D) reported 23 minutes ago

  @ThreeUKSupport I canceled my contract which was due to end on 11/23, three failed to cancel the contract and continued to bill me. I found out when they sent me an email. I contacted them and they are refusing to refund the money they have continued to take from my account.