3 (Three) Outage Report in Neston, Cheshire West and Chester, England

Problems in the last 24 hours in Neston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Neston, England

The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Liverpool, and Prescot.

City	Problem Type	Report Time
Birkenhead	Phone	3 days ago
Liverpool	Phone	10 days ago
Liverpool	Internet	16 days ago
Liverpool	Internet	18 days ago
Liverpool	E-mail	19 days ago
Liverpool	Wi-fi	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

• 
  Sarah Bell (@Belle_Wales) reported 3 minutes ago from Liverpool, England

  @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

• 
  Ben Faulkner (@benzini00) reported 11 minutes ago from Liverpool, England

  @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

• 
  Gary Kilroy (@Gary_Kilroy) reported 12 minutes ago from Liverpool, England

  @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

• 
  Harriet Warnock She/Her (@HarrietWarnock) reported 18 minutes ago from Liverpool, England

  If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?

• 
  Lorna Young (@drlornayoung) reported 19 minutes ago from Liverpool, England

  @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

• 
  Jana Al-sarraf (@deathlessdreamr) reported 24 minutes ago from Liverpool, England

  I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

• 
  Matthew Traynor (@MatthewTraynor) reported 25 minutes ago from Liverpool, England

  Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.

• 
  Christopher Williams (@chrisdavidwill1) reported 27 minutes ago from Birkenhead, England

  Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

• 
  ✨Amy 🌙 (@thatgirlAmyRay) reported 31 minutes ago from Connah's Quay, Wales

  WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭

• 
  Lorna Young (@drlornayoung) reported 32 minutes ago from Liverpool, England

  Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

• 
  Charlotte (@charl_middo) reported 32 minutes ago from Liverpool, England

  @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

• 
  Chris Danks (@christesla) reported 35 minutes ago from Birkenhead, England

  @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  Charlotte (@charl_middo) reported 35 minutes ago from Birkenhead, England

  @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

• 
  Christopher Williams (@chrisdavidwill1) reported 36 minutes ago from Wallasey, England

  @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

• 
  Chris Danks (@christesla) reported 36 minutes ago from Birkenhead, England

  @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  Big Dezza T (@OneGrumpyMF) reported 44 minutes ago from Birkenhead, England

  4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

• 
  Sophie Scott (@sophie_lscott) reported 46 minutes ago from Liverpool, England

  This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

• 
  Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported 55 minutes ago from Liverpool, England

  @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

• 
  Brilliant Tours (@brilliant_tours) reported 56 minutes ago from Liverpool, England

  @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

• 
  John Hemmings (@johnthecyclist) reported 56 minutes ago from Birkenhead, England

  @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  London Appliance Testing (@Appliance_Test) reported 33 seconds ago

  Me to @ThreeUKSupport "can you please update me on when the network issues will be fixed in my area" Three customer service - "I see you are in a 5G area" Me - "how is that relevant?" #threeisbroken

• 
  Nabeel Ahmed (@ImNabeelAhd) reported 2 minutes ago

  @TafseerUddin @ThreeUK Yes, I'm learning a lesson. It wasn't that bad when I left 5 years ago. But now it's unbearable.

• 
  Rachel Pryce (@rachelspryce) reported 3 minutes ago

  @ThreeUK I have just purchased an add on it says active but nothing working? Can you help?

• 
  T (@TafseerUddin) reported 4 minutes ago

  @ImNabeelAhd @ThreeUK I have been with this network for 10 good years but it’s rubbish. You will not find coverage in most of the areas and some time there is full signals but calls voice break down.

• 
  Matt Lynch (@mjlynch) reported 11 minutes ago

  @ThreeUKSupport hi, I can see that many 4G and 5G Customers have issues like us. It would be good to put an update on Twitter to advise on what’s happening and when it will be resolved. We’re paying for a service that isn’t working.

• 
  cycleoptic💙💚 (@cycleoptic) reported 13 minutes ago

  @ThreeUK @Speedtest Ironic that there has been no internet on my 5G broadband modem many times during the past 24 hours, which you don’t know the cause if and seem unable to fix

• 
  Jonathan Faiman (@jonathanfaiman) reported 17 minutes ago

  @ThreeUKSupport @Vasyathebig I have the same in NW1. Since yesterday afternoon. When will you fix it? And if you don’t know can you explain what has gone wrong?

• 
  Nabeel Ahmed (@ImNabeelAhd) reported 21 minutes ago

  @faysi37 @ThreeUK @O2 My biggest mistake is that I left Vodafone because 3 offered me a good deal. I was not aware that they have 3rd class service. Also, scripted customer assistants.

• 
  Nabeel Ahmed (@ImNabeelAhd) reported 22 minutes ago

  @TafseerUddin @ThreeUK I swear nobody even in my family ever gonna buy this service from @ThreeUK.

• 
  CarlosR // High+Tight (@carlos_HghTght) reported 23 minutes ago

  @ThreeUKSupport Thanks for the help Jenn. When I called yesterday they just had me do a factory reset on the modem. Didn’t mention anything about a broadband issue so I just wanted to make sure. 👍🏼