3 (Three) Outage Report in Neston, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at 3 (Three)
3 (Three) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Holywell, Liverpool and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Holywell |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Upton |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Mark
(@scousemanblue) reported
from
Liverpool, England
@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app
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super duper party millie x
(@adorexalaska) reported
from
Garston, England
If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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BookGeekWearsPajamas
(@PajamaBookGirl) reported
from
Liverpool, England
Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.
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Mark
(@scousemanblue) reported
from
Liverpool, England
@ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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Daniel Curry
(@DanielCurry14) reported
from
Liverpool, England
@ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Martyn
(@martyn1444) reported
from
Birkenhead, England
@AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Louise Oconnell
(@LouiseOconnel18) reported
from
Roby, England
@ThreeUK I need help with my minutes and can’t access the app or your page on line
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jashuan
(@Jashuan) reported
@ThreeUKSupport My upgrade info states delivery on the 9th. (Ive waited 5 weeks)Contacted chat to see where it was as no delivery info received. told I only upgraded on the 8th, then corrected and told its due for delivery on the 16th. Why does it take me to contact you for an update? Very poor
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Marie-Clare
(@MarieFenech) reported
@ThreeUKSupport Network has been down for six days now due to works in my area. Intermittent access with continuous buffering, crashed websites & so on. Couldn’t even watch my uncle’s funeral. Beyond upset now. What is @ThreeUK going to do about this?
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ant
(@ants78) reported
@ThreeUKSupport whats going on with the three app can never log in keeps saying password not correct try resetting password still doesn't work!
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R
(@RCtweet2020) reported
@ThreeUKSupport I recently renewed my contract and since then, approx, my signal has been very poor. Have had to use my home broadband when in the house it is so poor. Ironically, my home broadband is also from @ThreeUK. How does that work and can something be done?
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Oliver Bachmann Hammeleff Holt
(@BachmannHolt) reported
@ThreeUK I cannot believe the service I have received from this band of thugs! I have been a loyal and paying customer for nigh 12 years and have due to many scams the they allow running on their ‘service’ not reacted to a failed direct debit problem of £11...
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H.
(@hayds_g) reported
@ThreeUKSupport MRk I’ve gone over the account enough and been on chats with your teams for hours on end, fed up with the awful service being provided.
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Andy Brice
(@successfulsw) reported
@ThreeUK I can no longer access invoices or billing through mythree. Is it broken?
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I am exhausted
(@AyoFlagz) reported
@ThreeUKSupport hi my wifi is down AGAIN can you please find out whats happening and how long this will before
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Joe
(@Joe66630174) reported
@thunderbird_uk @Three_Is_Broken @ThreeUK Maybe, but you know why Three are cheapest semi-network now don't you?
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Chyna
(@made1nchyna) reported
Absolutely done with @ThreeUK I got one of those huawei cubes when they first came out, was promised insane internet dirt cheap. It’s more unstable than a 15 year old girl, stopped working for 2 months straight and they still won’t do anything about it 🙃