3 (Three) Outage Report in Neston, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Holywell and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Martyn
(@martyn1444) reported
from
Birkenhead, England
@AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Louise Oconnell
(@LouiseOconnel18) reported
from
Roby, England
@ThreeUK I need help with my minutes and can’t access the app or your page on line
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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super duper party millie x
(@adorexalaska) reported
from
Garston, England
If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nikos 🇨🇾🇬🇷🇬🇧
(@RefugeeNik) reported
Me: Hi @ThreeUK you have charged me £8 for a call I never made. Three: Yes we did. Me: Please refund me. Three: No we are unable to refund you, we can give you free allowances though. Me: I don't want that, I want my money back. Three: Sorry we cant do that. AVOID THREE MOBILE
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Androniki
(@AndroStrong) reported
@ThreeUKSupport ABSOLUTELY UNACCEPTABLE website, customer service and app. About time you start doing sth about it. Been trying to access your unacceptable website for 2 hours.
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lifeisapunch
(@lifeisapunch) reported
@ThreeUKSupport Well I’ve been trying to do this and it’s not helping and it’s not letting me join any chat it’s just giving me information so as per usual three was unsuccessful to help with a new customer with poor customer services and not being helpful
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HARVIE LOVELAND
(@DJAMP92) reported
@ThreeUKSupport Ch5 1an was just also at ch7 3ge where screenshot was 4g was good signal. Iphone xr latest ios 14.5.1 have done latest network update too. The speed isnt sufficient for what im paying and its not a new thing its been poor for a while now.
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Omo baba Teacher
(@olutayo_ade) reported
@NenyeChelsea @ThreeUK If them like make them support buhari. This cup is coming to the SFbridge
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Bazzz85
(@Bazzz851) reported
@ThreeUK trying to pay my bill on you automated line.. 333 It's not working.
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MIGUEL ANGEL
(@MIGUELA36758986) reported
@ThreeUKSupport 4.9% You knew about this since Oct 2020 and we were never informed by your colleagues. “We value your loyalty with us” is false. Every 2 years upgrading my phone with the best plan and we were never informed that a month later the price was going to be increased for both of us
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Mike @ Recreate
(@recreateconsult) reported
@ThreeUKSupport I want to speak to a UK based human or manager. I can't deal with you lot any more, you are driving me to desperation. You don't realise how Terrible your service is
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wavyman🕊
(@wavyman13) reported
@OliviaBuzaglo @ThreeUK @ChelseaFC Honestly this new shirt isn’t bad as people think 🤔
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MIGUEL ANGEL
(@MIGUELA36758986) reported
@ThreeUK 11 years with you as a loyal customer I had the worst customer service from you since upgrading my contact last Feb 21. You are misleading your customer with prices and services. Can’t wait to end this contract and move with another company that value loyal customers