3 (Three) Outage in Nailsworth, Gloucestershire, England

@ThreeUKSupport Live chat down again shock

@ThreeUKSupport just changed to Three from O2 today and it appears the network is down in my area - interesting start....can we check GL4 0SZ.

@ThreeUK 2/2 Just paid it, and guess what! Our phone contracts are up in 6 weeks, for which we pay you over £110pm. But we're off to another provider that might treat customers of 9 years better. Great move guys! 👍🙄

@ThreeUKSupport Just having problems trying to check international roaming on my contract phone and put credit on my PAYG phone. It'll get done I'm sure.

@ThreeUKSupport was thinking of getting your 4G broadband was just wondering if I would get slowed down when I stream now tv all day on it.

@ThreeUKSupport It was in Central Leeds yesterday. My phone is a Samsung note 5g. Your staff said there was a 4g issue. I had to jump between WiFi access points all afternoon. Very poor.

@_AilsaDavidson @ThreeUK Mine was playing up before Christmas. They told me I needed a new SIM card and it seems to have sorted out the problem x

@ThreeUKSupport It’s been temperamental since about Tuesday 21st. It doesn’t seem to be any particular time. I’ve tried restarting the router, which temporarily fixes the problem, but the speeds slow down again. For example, it’s fine right now, but earlier this morning was very slow!

@ThreeUKSupport A couple of times, thank you for replying. it seems very unstable for the past week, and completely offline for calls for a whole day in the centre of the city. Not fair to keep paying the contract whilst coverage is getting worst rather than better..

@ThreeUKSupport Hi Jen. It’s not actually my phone, but my HomeFi AI cube router. The postcode is AL86TP. My phone speed is fine, but the router is sometimes ok, most of the time it’s slow. This is a new problem as of the last week, I don’t think it’s the 3 signal this time

@ThreeUKSupport I’ve been waiting nearly a week for my new SIM card and have no access to my online banking so have no access to my money due to having to destroy my card just in case. I want to report a complaint against you for allowing someone access to my account and incompetence.

@ThreeUKSupport I’ve had this SIM for about 2 and a bit years. I also was with someone else on the same network, iPhone XR and a SIM card less than a year old. So I find it hard to believe the SIM is the issue.

@ThreeUK I like Chelsea but wouldn't it be better spending that money making your network run at decent speeds. I'm getting fed up with your promises to resolve problems and nothing happens.

@ThreeUK I can't reset my password.. keep getting my3auth.text.generic.error. help pls