3 (Three) Outage in Mossley, Borough of Tameside, England

@ThreeUKSupport Thanks for this would have been good to be notified if work is happening that is going to affect my service to this degree where I have extremely limited connectivity

@SimonDunmore @ThreeUK Been slow for a while, just switch airplane mode on and off if you're on your phone. Should reset the connection (although you shouldn't have to be doing this, it's not what we pay for)

@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network

@ThreeUKSupport It’s shocking customer service. I’m only with you because you’re cheaper. I guess you get what you pay for Looking forward to wasting another 30 minutes for some lies 👍🏼

Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂

@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.

@ThreeUKSupport And still have awful speeds. I got unlimited plan so I can use it for streaming , cause of the promises of reeeeally fast speeds. I can't stream even if my life depended on it... Stop with the lying Please! We all are tired Three telling us there is no problems.

@ThreeUKSupport My friend and I have noticed it for a couple of weeks I think. Maybe longer we were joking about how bad its gone then did the speed test in comparison to a friend's speed. I have no idea if it's only on 3g my phone says 4g

@ThreeUK your signal has got atrocious over the last couple of months round Manchester. Seems to be constantly dropping 😒

@ThreeUKSupport That's SK3 but also SK1 has been pretty pretty poor recently. I have a Samsung my friend an iPhone both have same speeds

@ThreeUK 3 has been my network of choice since you first arrived in the UK but now you are getting more expensive than other networks your customer service is suffering badly and now to cap it all you’re closing Wuntu #TimeForChange

@CraigRyan1986 @Three_Is_Broken @Apple @ThreeUK I’ve got the same issue, signal and service is atrocious

@ThreeUKSupport Laura, thanks for writing back! Contacted tech support, waiting for the 72 hours to go past, so someone to call back and explain why signal is such peace of ....!

The 4G and signal bar means literally noting anymore. Cue @ThreeUKSupport apologising & asking me where I am, but this is happening everywhere. It’s not my phone either, I recently upgraded & have the same problem. 4G Icon and 3 bars of signal & I’m getting rubbish connection.

When you been trying to upload photos/videos to Facebook for 5 hours but it’s not working as your signal from @ThreeUK is so shit in Manchester City Centre

@gixer11man @Three_Is_Broken @netflix @ThreeUK Not with @ThreeUK ! Been complaining forever. Barely have signal at my home. But I am always told the mast is heavily congested. And that's it... Nothing more to be done. Basically only help is if you buy £1000 device from them....

@ThreeUKSupport I’ve tried to get in touch again and always get told your system is down! I rang up and was told to email, I emailed and was told the address was no longer valid and to live chat, I try to live chat and get told the system is down - ITS BEYOND A JOKE NOW

@Mikeb20012 @ThreeUK I have a problem too. My mast has had a 4G fault for 7days, I'm running on snail 3G and calls and texts are affected too.

@ThreeUK hi, I have told one of your staff to cancel my contract which ends TODAY and they haven't cancelled it ! I can still use my phone. I wont be paying any extra because I now have another phone to pay for. Please sort this out. Thank you.

@ThreeUK hi is there a reason your 4G signal is poor in Manchester City centre. I have to know permanently use 3G to even use WhatsApp

@ThreeUKSupport Three systems are down again. what a joke

@ThreeUKSupport live chat not working

@ThreeUKSupport I have been trying to contact you via live chat for 3 days and it’s still not working

I may as well be on a dial up connection on the @ThreeUK network #slowness #useless

@MarkLondon_ @ThreeUK I can cosign this. 3 is really really slow. moved to EE, don't regret it

@ThreeUKSupport Can't get through on 333, Live Chat disabled, no option to log a complaint as required by Ofcom, will try writing you a letter tomorrow or failing that smoke signals. Over 10 years as a loyal customer to be treated like this.

@ThreeUKSupport @ThreeUK no service in Manchester. I’ve turned phone off and back on again. This is happening far to often 😔

@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.

Can you please fix your internet!! @ThreeUK

Worst thing about @ThreeUK being down is I've had to resort to listening to the radio in my car.... How many adverts!!! 🙈🤦🙈

@ThreeUKSupport Still intermittent here in Manchester for data - sometimes none at all, and full signal / 4G showing...

The worst @ThreeUK !👎🏻

@ThreeUKSupport yo my phone has been on no service all day, do something about it

@ThreeUKSupport y’all have had allll night to fix this problem kmt

My contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three

@Lucinoone7 @ArrivaRRfailz @northernassist It's a better service than @ThreeUK this morning then 😁

@leeleebobs @ThreeUK It’s all over the news. Network went down at midnight and seems to have effected them so badly they haven’t been able to release a statement yet

Seems as though @ThreeUK and @ThreeUKSupport are staying pretty quiet about the huge outage today …

@ThreeUKSupport well waking up at four a.m. feeling anxious is probably nothing compared with the @ThreeUK network engineers right now.

@RichardRout @ThreeUKSupport @bbc5live @ThreeUK Probably they use their own network

Sigh. Internet connectivity with @ThreeUK has been spotty since earlier this year; "essential work for 5G" was often quoted. And now the network is completely down for the past 9 hrs with not a single announcement/update 🙄

@ernmander @ThreeUKSupport In Manchester we’ve dropped to 0G! Three has problems this morning.

@ThreeUKSupport signal seems to be down in m24 had no service since last night

@ThreeUK No service all night. Not good enough.

@ThreeUKSupport No service all night. Not good enough.

@ThreeUK No service at all from last 2 hours. Using from many years but i think its time to jump any other network. Its just being useless now.

Hey @EE do you buy out contracts for a new customer @ThreeUK had let me down

@ThreeUK sort your network out otherwise I’m going

@ThreeUKSupport no service

@ThreeUKSupport “We want to help” shut up man your team are trash

@ThreeUKSupport Just tried moving old number, got an error message. Tried to register for my3, got an error message, tried to contact customer support (not open til Monday), live chat screen went blank, now says try later. Making me feel real confident in leaving my old network after a decade+.

@ThreeUK trying to pay my bill before you cut me off within 24 hrs and system is down cant pay on line what am I supposed to do😡

@_AilsaDavidson @ThreeUK Mate transfer over to @EE ! I pay £20 a month on sim only, never get through all my data and rarely lose signal 👌🏼

@ThreeUKSupport was thinking of getting your 4G broadband was just wondering if I would get slowed down when I stream now tv all day on it.

@ThreeUKSupport It was in Central Leeds yesterday. My phone is a Samsung note 5g. Your staff said there was a 4g issue. I had to jump between WiFi access points all afternoon. Very poor.

@_AilsaDavidson @ThreeUK Mine was playing up before Christmas. They told me I needed a new SIM card and it seems to have sorted out the problem x

@ThreeUKSupport It’s been temperamental since about Tuesday 21st. It doesn’t seem to be any particular time. I’ve tried restarting the router, which temporarily fixes the problem, but the speeds slow down again. For example, it’s fine right now, but earlier this morning was very slow!

@ThreeUKSupport A couple of times, thank you for replying. it seems very unstable for the past week, and completely offline for calls for a whole day in the centre of the city. Not fair to keep paying the contract whilst coverage is getting worst rather than better..

@ThreeUKSupport Hi Jen. It’s not actually my phone, but my HomeFi AI cube router. The postcode is AL86TP. My phone speed is fine, but the router is sometimes ok, most of the time it’s slow. This is a new problem as of the last week, I don’t think it’s the 3 signal this time

@ThreeUKSupport I’ve been waiting nearly a week for my new SIM card and have no access to my online banking so have no access to my money due to having to destroy my card just in case. I want to report a complaint against you for allowing someone access to my account and incompetence.