3 (Three) Outage Report in Marston Green, Solihull, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Marston Green, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Marston Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Marston Green, Solihull, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Coventry, West Bromwich and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Coventry |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Marston Green, England
Latest outage, problems and issue reports in Marston Green and nearby locations:
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Coventry, England
Dear @ThreeUKSupport I have tried everything. Resetting settings, resetting APN, changing sim card slot but no luck in terms of internet. It just shows 4G but no internet. Please help me. I cannot use my internet outside anymore. Please.
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Mr Simon Cornwall
(@simon_cornwall) reported
from
Bedworth, England
@ThreeUK @ThreeUKSupport I am so upset I dropped my phone down the stairs today, I have managed to find an old phone but I cannot catch up with my family due to this #StaySafe #StayHome
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Coventry, England
@ThreeUKSupport It's not even showing 3G. And it's everywhere in Coventry area. I don't know what to do. Please help.
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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S1L3NTK1LL 🤘🏻twitch affliated🤘🏻
(@cTc_S1L3NTK1LL) reported
from
Coventry, England
@ThreeUKSupport @ThreeUK having problems with the internet nothing is loading I’ve turn phone on and off and done a hard reset and still getting nothing help please
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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United82
(@GuitarH1982) reported
@ThreeUKSupport 333 rings as Engaged, so does calling from landline. Managed to do it through web chat after queuing through 56 people, something defo wrong with customer service but resolved now thanks for response
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Ollie Harvey
(@OllieHarvey08) reported
@ThreeUKSupport issues in CM2 with your 5G home broadband service again. Your status checker says no issues, but there is! Can’t even run a speed test it’s that slow
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Meaks
(@WhatMeaks) reported
@ThreeUK I've tried to sign in to my three account but when I get to the password question it says there is a technical issue (tried a couple of hours earlier and got same message) - is the website broken?
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MIKE
(@mikepriestley13) reported
@ThreeUKSupport I will try soon and get back to you a few people in my area are having the same problem on same network too.
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Kerry Fleming
(@minikf1) reported
@ThreeUKSupport He wants to cancel his first contract and move the number over to his new contract. He was told this was the only way he could get the phone. But my brother in law did it two weeks ago for the same phone and was charged no up front fee and able to do an early upgrade.
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Hita Shah
(@ShahHita) reported
@ThreeUKSupport Being loyal customer for more then 15 years with more then 7 contract and being treated like this is no good
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Declan
(@DeclanMorrow) reported
Anyone else on @ThreeUK @ThreeUKSupport with really slow/not working data?
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Hannah Palmer
(@Hanpalmerx) reported
@ThreeUKSupport I don't have time to be on hold and people trying to flog me an upgrade I'll just cancel the direct debit thanks
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SkyView
(@SkyviewL4) reported
@ThreeUKSupport We have been with you for years and you have just hiked the price from £10 pm 30GB,unlimited unlimited to £21. The lady from India was useless. We can get 100GB unlimited unlimited as a new contract but will be charged roaming from May as new customer.
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Frogfall
(@frogfall) reported
@ThreeUKSupport I've tried all that (several devices) and even rebooted one. I also since tried doing an actual 444 top-up, from phone, and it got all the way to the top-up I wanted, then system said "sorry there is a problem".