3 (Three) Outage Report in Marston Green, Solihull, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Marston Green, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Marston Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Marston Green, Solihull, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Royal Leamington Spa, Oldbury, Coventry and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone |
Community Discussion
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3 (Three) Issues Reports Near Marston Green, England
Latest outage, problems and issue reports in Marston Green and nearby locations:
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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John Grant
(@skyblue_boy) reported
from
Coventry, England
@ThreeUKSupport Thank you. No issue today supposed there had been a power outage yesterday.
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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Pete
(@Thefurrytrucker) reported
from
West Bromwich, England
Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Michael Stanfield
(@stanfield81) reported
from
Redditch, England
@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Salter
(@SalterLiz) reported
@ThreeUK you keep threatening me with debt collectors over a payment I made over the phone after being told not to worry but wait for a bill that never arrived. Now 4 hours later I’m still waiting for a call back to confirm it’s resolved. Not good enough to ruin my credit rating!
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Zeke 💖
(@Zeke_Heart) reported
@ThreeUKSupport I tried and it the robot voice said "sorry we cannot top up using this card. Try using the website..." Which is what was giving me trouble before. The card is valid and has cash in the account, but because I've topped up with this card in the past I can't use it again?
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Alfie Kingsnorth
(@LzyTitan) reported
@ThreeUKSupport What if she is the account holder and has forgotten her details? As in the years since my father and mother no longer are together. Hence why we need more help then what is being suggested. So my father will be charged for a service he isn't receiving nor can try to correct.
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Nabil
(@dealer_main) reported
@ThreeUKSupport yes, I've been trying to fix this issue for months literally and it's not like I can go to a Three-store since we're in lockdown and most businesses are closed
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Alfie Kingsnorth
(@LzyTitan) reported
@ThreeUK shocking service... Will be cancelling accounts ASAP after over 15 years of service and 4 phones... terrible, and customer service line is a non starter. Reading scripts resolves nothing
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Alfie Kingsnorth
(@LzyTitan) reported
@ThreeUKSupport Hi kirsty, my father's phone has stopped working (no signal) abroad currently. Tries to get in contact via your website only to be told he is not the account holder and would have to have the account holder contact them... 2)
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Alfie Kingsnorth
(@LzyTitan) reported
@ThreeUKSupport Now we haven't had any issue getting onto the account before, previously I've had to make several account calls as I kept forgetting my password, alas my father would contact them to reset my password...
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Joe Morris
(@Joe55223459) reported
@endbeforewemark @ThreeUK Without any delay or stress kindly contact @steven_specter he can fix that for you
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H
(@LondonGymBro) reported
Quite odd but you know @ThreeUK can only manage 3G phone signal in SW1... that’s literally the very centre of the capital city. Get that 5G rollout happening!!
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Lou Kemia
(@JavinesASlag) reported
@ThreeUKSupport Complaint has been raised. Agent said he was closing it.