3 (Three) Outage Report in Letchworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Letchworth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Letchworth, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Letchworth, England
Latest outage, problems and issue reports in Letchworth and nearby locations:
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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RJRM
(@_rjrm) reported
from
Hertfordshire, England
@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Karen Mavundukure
(@karenmavx) reported
from
Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Hounsell
(@StephPsh) reported
@ThreeUK & @WHSmith So disappointed In your customer service. Bought a sim but the credit wasn’t added to the sim. We can’t go back to the shop and @ThreeUK won’t add the credit despite me having all the relevant details. Nice little scam you have going on there
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kathy duffield/
(@angelicbeing) reported
@ThreeUK why are you just ignoring us ? The lack of internet connection is terrible and yet you don’t refund us when it’s bad
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Stevo D
(@SPD163) reported
I have been on a chat with @ThreeUK @ThreeUKSupport since 12:30 just getting passed between departments I have spoke to customer relations about 3 times now what ******** is going on at three?
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Horlarewahju
(@Larrybiggest) reported
@ThreeUK Hello I need a help base on my account.. I was charged 25 pounds instead of 10 for my monthly contract payment
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Ryan Price
(@ryanfaf) reported
@ThreeUKSupport I haven't had to buy a roaming passport since 2015. You are about to lose a customer. Can you please Dm me about ending my contract?
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Lucy Conway
(@eiggbox) reported
@ThreeUK I need to speak to someone about an account. I've tried online chat, dialling 03333381001 but they cannot help with the issue. There must be some way of speaking to a customer service manager. The previous options are not suitable for the very complicated issue we have
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Ben Watkins
(@3enwatkins) reported
@ThreeUKSupport Here it is. I use between 2.5Gb and 4Gb per month. 2.5Gb @ 5p per Mb is £125. 4Gb is £200. I phoned your call centre and they brought it down to *only* four times my current monthly payment for the same data allowance. I honestly think what you're doing is illegal.
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Christian Batts Jay
(@BattsChristian) reported
@MrsFlowers007 My operation system is as fast as getting through to customer service at @ThreeUK might take a while.
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Jacko 💙
(@1066jacko) reported
@ThreeUKSupport So we are getting even less value from our Three contract’s? Thanks for your help though. Previously I have used 3 all over the world as part of my contract! I guess not any more!
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Jason Morgan
(@JasonMo25436420) reported
@ThreeUKSupport Just ordered again don't think much will change , account not the problem as wife has three and same problems ,both leaving when contract up and bs35 2 area coverage is rubbish and everywhere I go people can't hear me after a few minutes on the phone